I had to go here today because UPS did not have the poly airbags that I needed for my shipments. Luckily FedEx did have enough in inventory for him to meet a semi packages. Jose was really helpful and patient The two downsides of FedEx for me are that they don't save shipping address information which means that every single time I go in there we have to retype my information where as UPS has that saved in their system. As well, their system can only process five items at a time which meant I had to do for transactions, which just takes longer. read more

I have been to many FedEx Office Print & Ship Centers all around. Since I was in the area having lunch across the street, I remembered I needed a pack of envelopes and 8X10 Copy & Print pack of papers. I also needed ink for my printer. I got the envelopes and the papers that I needed, but unfortunately they no longer carry the ink that I needed. It has been a discontinued item for a long time. The quality of both the envelopes and the paper is solid and good. Prices varies on what you get. For those 2 things that I got, I paid less than $20.00. Great customer service by everyone, plenty of parking spaces, clean restrooms for both men & women. You can't ask for anything more. Store was very nicely organized and super clean. They have so many different things from office needs, to shipping, printing, handling, packaging and delivering. Love FedEx very much!! read more

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When in a time crunch, Fedex is good when in doubt of needing to print or scan something off at their self serve stations. The place has generous parking and is well kept yet the staff seem pretty aloof and deal with customers when approached. read more

FedEx Office Print & Ship Center - Printing Services Near Me - Burbank, California

This is the best FedEx I've ever been to, they actually have people working there! Like somebody was walking on the floor, helping people with the copy machine machines and I needed help shipping a package and he handled it right away! They also have people at the counters, taking packages, and those lines are moving swiftly. And all with a smile, they seemed very nice and the person that helped me was very nice. This is the best FedEx experience, because my past ones including other states have not been good. I'm not someone who ships things very often, so I don't always know the process. And I'm thankful that they were so nice and helpful here. Five stars. read more

FedEx Office Print & Ship Center - FedEx with decent amount of free parking! - Printing Services Near Me - Burbank, California

This is my go-to location for all my printing needs. The staff here is always friendly and helpful. Recently came here to print my headshot/resume and Ollie was super helpful! Thanks :) read more

I took my express packages at 5:02, and because the cut off is at 5:00, they would not take my packages. The express driver was still loading his truck, and he would not take it either. Good job FedEx, great customer service. If the driver was not their loading the rest of the express packages, I understand, but he was still there, truck open, loading. I was in the parking for 1 minute waiting for a car to pull out so I pull in.... read more

Went there last Saturday. Service was fast and our questions were answered. Parking was a breeze. Just surprised about the cost of sending an envelope with a couple of documents to another country. The envelope is supposed to arrive there on 5/7/25. We'll see if it does. read more

After two failed attempts to ship an important package to Canada via UPS my team decided to try shipping through FedEx. This location is so welcoming and friendly! A huge shout out to Parker who played in an integral role in making sure our important package was shipped in a timely matter and labeled correctly to ensure proper clearance with Canada customs. Thank you so much, Parker. We could not have done it without you! read more

i love coming here to print my documents so fast and easy - Today the machine was going haywire and a really wonderful , kind employee named Chris Helped me resolve my issue and made me feel special and cared for as a customer of Fedex - there was also another employee i didnt get his name - I really enjoy coming here the parking lot always has a spot and its so fast and easy and fun! Thank you Chris and thank you everyone else here you all rock! read more

Had a terrible experience at this FedEx. Apple had us send them our iPad thru FedEx for a trade-in. When the iPad arrived at Apple, they said it was broken. We went to the Fed Ex store and the manager watched the footage and saw that the iPad was still in great condition when he packed it. He had us file a claim with FedEx and the Claims line kept hanging up, or they'd reject the claim, and the mgr of the store said there was nothing they could do. We're just going in circles and neither Apple (Which required we use FedEx) or FedEx (who clearly stated that the insurance claim is valid) will take any responsibility. We've tried claims online and the phone and feel completely impotent which I expect is what they want. read more

Nice new location about 2 blocks down from the former location. Much easier to access since it has it's own parking lot in front, versus behind the store before. With things being new, much more inviting atmosphere than the old store which was definitely a bit aged. Will see how this new location holds up after the newness wears off. read more

FedEx can be so frustrating when there is an issue. Their customer service on Twitter is atrocious and it's hard to reach a real person. Imagine my surprise when I reached this location, spoke to an actual person, and got the answers I needed, friendly and with patience. I don't know if the whole team at this FedEx location on Riverside Drive is this great, but I was very impressed with this particular employee, at least. read more

The new location is nice and everyone is really friendly! Everything is new so no complaints there. I'd give the store 5 stars, but the passport photos 0 stars. Look, I get that it's "instant" but the quality and lighting of photo is just way too low for a passport! I got a photo done at Fedex and figured it was good enough. When I got home, my roommate asked why the quality and lighting was so bad. She showed me her original photo she had done somewhere else and the difference was too big to ignore. I ended up going to Photo City on Ventura and Lankershim and well, the quality speaks for itself. Fedex cost me $16 and Photo City was $27, but for a photo that'll be around for 10 years, the choice is clear! I included a photo below, the Fedex photo is on the left. Also as a bonus Photo City is a local business, not a chain so it's nice to throw support to small businesses. Obviously not everyone gives a damn about their passport photo and that's legit too, which is why I still left a high rating for the store. read more

FedEx Office Print & Ship Center - Passport photo on the left is from FedEx - Printing Services Near Me - Burbank, California

The staff here, especially Crystal, were super helpful. I had a pretty complicated order and not only did they get it done quickly and efficiently, Crystal spotted a problem with the document that I hadn't seen and enabled us to fix it before it was completed. I really appreciate them going above and beyond. read more

Easy office essentials in one place. Parking available around the corner of the FedEx corner entrance. Be careful getting in as there is a slight blind spot and some people zoom in and around. Upon arrival of the center, all signs are well marked in designated stations. I needed to laminate some project and it was so easy. The staff was helpful and nice. Got to finish what I needed to do within 10 mins. Will be coming back whenever I need to do some office related needs again. read more

The Service: Dropping off package at this location. Tanya was helping me. Very friendly and helpful. Good customer service! Besides shipping, they also have copy & printing services. The Parking: private parking lot next to the building. (Free) read more

FedEx Office Print & Ship Center - drove by on 7/28, the store was empty. FedEx was gone? - Printing Services Near Me - Burbank, California

I had THE BEST experience at this location. I literally called at 7:30 pm and the location closes at 8:00pm, with an urgent request for a project that I needed for the next day. I spoke directly to Al who asked me to email him the file and he told me what to include in my email and promised the project would be ready the next day before 12pm. I got a call 15 minutes later from Al, that my project was ready for pickup. The service was beyond my expectation. I highly recommend Al and this Fedex location for print projects. read more

FedEx Office Print & Ship Center - Printing Services Near Me - Burbank, California

Had a small last minute print job. I was concerned about turnaround if I submitted online. I called and spoke with David who set it all up for me, handled my expectations to make sure it got out tonight. Thanks David! Everyone seemed busy handling customers with odd requests but everyone was very friendly and helpful. Easy up front parking! read more

Good printing and service, This drop off point also takes codes which is great and the area is very neat

I went in today to make copies and send a fax. The new location is clean & organizated and inviting. Staff is accessable and professional. I needed help and Marilyn paved the way for me , being very helpful. The new office is still within walking distance from the bus stop. read more

FedEx Office Print & Ship Center - New location - Printing Services Near Me - Burbank, California

Great clean new location! Tanya made my morning helping me print Christmas cards on some really nice card stock. She made it all fit and look amazing and to top it off introduced me to their paper cutter which easily saved me 6 hours of cutting in front of the TV. Will return. read more

FedEx Office Print & Ship Center - Printing Services Near Me - Burbank, California

Terrible service from the woman working the print desk at 11:30AM on 12/9/24. If you're not going to release my package to me and just shrug your shoulders and say "call customer service", then what is your purpose? I've used this specific location as it is close, and have spent a large amount of money here, but this is the last. From not being able to do simple math for printing, to overcharging me for things I didn't order, this is exactly how you lose customers. read more

Had a really good experience for my first time at this location. There is plenty of free parking on the side of the building. Had to ship an international package. The clerk by the cash helped me with the whole process as I was having trouble creating the label at home for some reason. She walked me through it with patience and my package got delivered the next day internationally! Will definitely come back to this location. Lots of nice options for lunch nearby too if you happen to come during lunch time. read more

I used to go to the Fedex in Studio City but was always disappointed with the quality of customer service and speed. I decided to try this Fedex out. Both times I've come, staff has gone above and beyond to help me out and make things run quickly and efficiently! All workers on shift today were very kind and helpful! I will be returning to this Fedex. read more

Omg. Amazing. Ollie's customer service is top notch. They were very helpful, patient, and kind. They went above and beyond. Thank you so much for being here. read more

I ship stuff a couple of times a month. Sales associate David has been helpful every time I go in there. He's quick and gets things done easily. What more could Ya ask for? read more

This is my local shop that I use quite frequently and this is long overdue because they've always given me really reliable service, they've helped me both over the counter while I'm using the printers and also when I've had custom things made and I definitely will continue to use them in the future as I always feel like I'm advised well with which one to do and if I've had issues they see it all the way through so my product is amazing! I've use them for posters, printed greeting cards and general color printing read more

Tanya, the assistant manager, was very kind and considerate when helping us ship an important family heirloom for my mom's funeral.

I was on the Bus home when I realized I left the Office and Forgot I needed to print something. Fortunately this FedEx office just moved to this location in April. I had never had to use their Printing services until today. Alex was at the Front Desk and Was Friendly, Professional and Very Helpful. Thank you Alex ! read more

Man what an unbelievably great experience. Had a last-minute deadline for of all things a giant banner - something I don't normally have to worry about - and of all times over Labor Day weekend and of course everybody's off the grid. Ended up on the phone with a manager by the name of LILY who patiently walked me through all the different options explaining deadlines, pricing, and what I would need to deliver to get back what I was hoping for. She even allowed for a conference call with my graphic designer - so the three of us could coordinate. On top of that, she worked out pricing in a way that was more affordable for the budget we had, and then suggested to make everything easier we might just ship out directly with the FedEx - which was the best option possible given that the event is across the country last minute. Really impressed by the customer service, knowledge, and again especially over the holiday weekend - a really unexpected blessing. Thank you. read more

I needed holes put in a book. I brought in the all the binding materials and they charged me $4.04 to put the holes in & the coil in the book PLUS a $2.50 service charge because I spent less than $50. All told I paid $7.21 for five minutes worth of work on their part no materials provided. I will NEVER come to a FedEx Office again. read more

Went to print and requested 10 pieces of card stock paper, was informed there's a "company wide shortage" and that they cannot sell card stock paper at this time without a custom order. They informed me I could wait 30min for them to print my order. Called another location, was told that wasn't true and happily sold me card stock. Such a waste of time and frustrating to be lied to in order to attempt to make a custom order sale. read more

Good fast and very helpful customer service...sometimes companies get so large they forget that it's the customer that makes your business. How you treat people does matter..I've been to some locations & no one acknowledges you or ask you for help. This location was great .. I recommend them! read more

It's always a stressful errand going to ship or print something, but Albert at this FedEx made my most recent work mailing fiasco a breeze.

I wish I had seen all the other terrible reviews before sending a print job to this place. The woman crystal was rude -- which is fine. But she was also inept at setting up a file to print. All of the prints she handed me were cut off and unusable. That didn't stop her from charging me full price. The quality is terrible. Only use this place for fed ex. They have no idea what they're doing with prints or presentations. "Anywhere but here!" read more

Went in to pick up my package because it's inconceivable to FedEx that people have day jobs! So waited 10 minutes for the young lady to finish her conversation in the back with her coworker & come "hep" me. Another 10 minutes of clickty clack on the computer & we don't have your package. Your package is in Sun Valley 5 miles away, not here across the street from where you live! Ok can we have it sent here? Yes you can call them or do it online! Yes but you're literally staring at your own computer system. Do I have to do all the work? Yes sir you do! Zero customer service! Zero fucks about why I was there. Nobody wants to lift a finger to help, no body gives a fuck to provide a service... I'd call it horrendous fucking service if any service was provided... read more

I go to this fedex kinkos once a week and everyone is always friendly and great. I've never gone at this time of day. I suppose it was a bit busier. What I absolutely loved was that there was almost a greeting contest. When I walked in Tony said hello immediately. He could tell I knew what I wanted and didn't need extra help and he was right. A young lady behind the counter two seconds after Tony greeted me also welcomed me! It was superb. As I'm completing my printing at one of the printers I get to observe Tony and watch his interactions with customers. He made them feel welcomed, made sure their needs were met and pointed them on the right direction without assuming what they needed. He had the perfect balance of being available to answer questions without being overbearing. I shared a bit of this on the way out with him. I have the pleasure of working with corporations as a facilitator and often am teaching the very qualities that Tony exuded. Bravo FedEx kinkos Toluca lake, BRAVO! Oh gosh I should've taken a picture of Tony! Next time. Can I give more stars? I wish I could. read more

I loved it here. I didn't get a chance to print my shipping label at home and they were really nice. They printed it for me and shipped it very quickly. Thanks so much! read more

I just come here to print documents since I do not have a printer at home. Printers are easy to use. You can print via thumb drive and email (there are other options, but those are the 2 I use). Directions are easy, then it charges you on a credit card you supply before printing. Parking is ample, there is a security guard there as well. read more

I like this location because it is usually pretty empty. Today I went to get something printed up and was helped by Al who is AWESOME! He was super nice and extremely helpful. Wonderful customer service! read more