Steven's the best!! He made my company's experience super efficient, quick, and cost friendly. We had multiple different prints and dimensions to create, and he was able to provide everything I needed both smoothly and stress free! Super friendly on call and in person, and was able to quickly get my project complete within less than a day. read more

I am happy for so far, dropping off my packages with receipt always, no issues. I get my receipt always without even asking.

A young man named Steve did a wonderful job today. He redelivered our package after it was missed the first time. He was very professional, courteous, and friendly. He deserves a five star review. Thank you Steve for a job well done! read more

This is the only FedEx location near me to drop off packages to within a 5 mile radius compared to 3 UPS stores in the same city. I had to return a pair of shoes, that had me bring the item to FedEx with no box or label. I'm thinking cool, just like UPS and drop offs at Staples. I have the QR code on my phone and hand the guy my shoe box. He proceeds to scan the QR.Code and print the label, then proceeds to tell me he can't take the shoes like that. I told him I had a QR Code with directions that I don't need a box or label, then show it to him. He then shows me a poly bag that's lmk larger than a 7"x10". I'm like ok, so ship the shoes then in the box it's in. I'll tape the box up. He said he can't do that. I don't appreciate wasting my time going down all the way there for nothing. Why have a partnership with a company and not honor the agreement? The guy didn't even offer to provide the boxes they had and wanted me to buy it. It clearly says don't provide box and label, FedEx will do that for me. I now know that UPS is superior and will be dropping off any future returns there as much as I can. FedEx needs to step up their game. read more

FedEx Office Print & Ship Center - Return instruction to drop off at FedEx with no box or label. - Printing Services Near Me - Chino, California

I came in to print some documents. Autumn and the staff were very friendly, professional and helpful. What I appreciate most is that I was dressed a mess, probably a little scary even and they still presented amazing assistance. read more

I'll give them 3 stars for the quality of prints I've received. But when I expect prints to be ready at a certain day aka the next day after speaking with Steven the night before in person that it will be done once I email the documents before closing but then I heard nothing... I had to email them towards the end of day to ask where the status on my prints are... They email 15ish mins before closing at 7, what?? I'm pretty sure it's not too difficult to email or call (I had my number included on my email signature) to say least give me a heads up on when it was ready instead I had to instigate. There's a sticker on the box that says "Call when done" I would expect a little more professionalism to their customers in that sense... I used to work at a print shop prior to my current employment so I know how it works. Pretty disappointed at this location. read more

FedEx Office Print & Ship Center - this was on the outside of the box and it was obviously left unchecked cuz they never did.... - Printing Services Near Me - Chino, California

Impossible to reach anyone on the phone. This is the epitome of bad business, I want to use their services but their phone system sends you straight to India instead of a person in the store I want to go to. UPS is a better company I can actually talk to people on the phone who work in the store to get answers to my questions. read more

I needed to return an online order via FedEx and happened to be in Chino for a few errands. The location was bit odd to find, heading North from Pipeline, but the location was easily found after slowly driving through the plaza strip. It is nestled in-between Waba Grill and the U.S. Marines Corp Recruiting Office. There is a fountain right in front of Waba Grill as well. FedEx stores are so far and few in-between but I always search for a FedEx Office Print & Ship Center for a drop-off confirmation receipt. One never knows... (Hint: recent news. ravine.) This location is a bit on the smaller side but it was efficient for a drop-off. Parking was a plenty for a Saturday afternoon. My package was delivered on the following Monday, as the recipient's warehouse was just a few cities over in the IE. read more

Great, efficient customer service whenever I've come here. My most recent visit is what spurred me to write a positive review. I was in the main area about to tape up a large box when Tiffany called me over to the front desk and taped it up for me, which definitely saved me time. Thank you! Visited 3/28/23 read more

The assistant manager at this location represents great leadership... he was able to assist, even though he did not have to. He took care of the customer. Thank you Sir, please cascade your hospitality, care and concern to the team as anyone would benefit from those forgotten skills. read more

Great! I messed up on my fedex package and they helped me replace without charge and gracefully!

Not willing to help. Makes my printing requests seem impossible when the central location never has any issues. It's almost as if they don't want my business. I've been there several times and always left disappointed. Last night was my last attempt at this location. Don't waste your time here. read more

So I place and order which the shipper shipped out the order asap I live an hour from this place and I been waiting for a week for a package that I really needed yet to see it delivered read more

I took in a FedEx package with a billable stamp and looked for a drop box. They didn't have one, so I took a picture of the package and a taller worker came from the back and said he could take it for me. I handed it to him and left. I checked the tracking number 2 weeks later and it was never scanned in our delivered. I called the location and they said they didn't have it asked referred me to corporate. I reported a case with all my information and they said there was nothing they could do. I don't know where the package went and it was important documents. Will never leave a package at this location without getting a receipt. read more

The worst fedex office in the entire Chino, make it the entire US. I went to drop off my ASICS return today. ASICS told me that I could get the label printed at the office. I showed my email hoping that FEDEX would print the shipping label for me. Instead, the guy behind the counter grabbed my phone and started to type to send an email on my phone. That's not how you are supposed to do it. You don't grab people's cellphone and started typing on it. And you NEED TO ASK permission to take other people's belonging. Apparently this FEDEX guy even refused to print out the label if I did not give my phone back to him. Not sure if it is a regular FEDEX business practice or he is just being a sourpuss. AVOID FEDEX IF THIS THEIR REGULAR BUSINESS PRACTICE. read more

FedEx Office Print & Ship Center - Undelivered return refused by fedex - Printing Services Near Me - Chino, California

Who truly likes returning things? This shop was so quick and so easy! I had no trouble whatsoever at this place. I highly recommend them. I had a girl named Priscilla and she was just the sweetest most kind girl ever! She's the best! Highly recommend it's also very clean and well organized in here. read more

They never solve the problem because of their mistakes. They lost two of my package (very very expensive and important package) and didn't show complete and clear picture to see the unit number. But from the half of picture, I know they sent to a wrong address but in my neighborhood. When I ask for help, they reply that they can do nothing for me. I don't know why they not ask their staff for checking. Such stupid mistake they made twice for me. read more

Only open till 8 on weekdays, not 9. My problem, really, is with the hours listed here on Yelp, which say this FedEx is open until 9:00 pm. I made a special drive out here, only to find that it had closed at 8:00 pm (hours listed on the door said 8:00 pm also). I don't know who's responsible for the hours listed here on Yelp, but someone really needs to correct that. read more

Service was great the girl was very helpful ..... thank you quality and value were good !!!!!

The young lady who looked Hispanic or Indian about 20 ish was very rude. She saw me come in with cash and still directed me to the print and go to waste my time even though I asked her to print two documents for me. I only needed two pages printed yet she printed all nine and tells me it's $1 for the paper and .25 cents for her service in printing it because I used cash. So I give her a quarter and tell her I will be back with the dollar. I return and give her a $20 and she says "with tax it's $1.30" and then gives me $18.70 change. I was like "I have you a quarter so you could round it to $19" then she proceeds to argue with me. I was like I have 5 cents change but instead of arguing and wasting more time I dipped out. She's just not very helpful and not very pleasant. read more

Great customer service, and amazing staff. I went there two days in a row and printed over 1000 pages. Every single one of the employee asked if I needed help during the duration of my time printing!!! read more

I took 16 packages to this fedex office. The young lady in there told me they could not take all of them because they were running out of space. She told me to take half of my packages to another fedex office. Hire more people or rent a bigger space please. Don't tell your customer to go away! read more

Look for another branch if you value your time and emotion. Very rude to their customer using an appropriate language with ZERO service mind. Never comeback even this branch is the only Fedex in the world. read more

Can't seem to deliver packages well... expected a package on Thursday but every day it gets taken back because of their poor QC & incompetence. FedEx fails to deliver yet again. read more

Autumn the manager is awesome! Very helpful and a great manager. The employees there that I have dealt with our Samuel, Autumn, Steven, and Gloria. All have gone above and beyond to ensure my packages are professionally packed and make great recommendations on the best box to use and best service to utilize based on my needs. Whenever you get really great service anywhere it is a sign of great management! read more

Came to send a Package to NY. I was unaware that portable battery chargers can't be sent. No an issue.. I can understand. Friendly people and courteous. read more

FedEx Office Print & Ship Center - Next to the front street ...clean and friendly location - Printing Services Near Me - Chino, California

The staff at this location are genuinely wack as hell. They're beyond lazy and literally if it's not one thing it's another. Last year I shipped a package with them, paid for overnight shipping because it was urgent, and the package didn't arrive til almost a month later. They had a rude ass guy from some other store filling in, who also gave me completely wrong information. The package sat for days before it was delivered-- and it was only delivered because I literally called customer service and raised hell. Fast forward to today. An idiot employee by the by the name of Ruby is who I spoke with. Amazing how I didn't tell her to get a job at FedEx, but somehow she went and got a job there, then gets irritated when she has to work. I dropped off packages to be delivered the day before, I left and there there was no tracking information, no scheduled delivery, anything. I told her it was urgent because it was court paperwork and that I needed to make sure that my package actually left their location. She refused to go check the truck, even though she said the guy was there loading packages. Literally was being crazy lazy and I had to call customer service and file a complaint. I ship packages with FedEx on a weekly basis and have definitely figure them out down to a science. I wasn't able to go to my normal FedEx location, which is how all this occurred, but I will literally go out of my way to go somewhere else than to come here ever again. Only by the grace of God did my package actually get delivered, but it definitely wasn't on time and this location is just overall beyond trash. Literally risk losing your package and go to the post office before you come to this one because they're THAT trash of a store, read more

Beware! All the one star reviews are right and its probably because of the same short grumpy female employee that always gives attitude. Go to another store until they get rid of her. Today i was Dropping off packages to ship to my customer and I came here because it is closer than the fedex location i usually go to but im Never coming back to this location. Just insured my customers package for $1200 and the clerk turns around and tosses it. I told her I put a fragile sticker on it for a reason and her being a smart ass says "thats why you put $1200 for declared value" I package well and pay extra for insurance because accidents may happen, not for some careless rude employee to throw a product I used my sweat and blood to make for my customer. If shes to weak to pick up a 30 pound box without tossing it, she shouldnt be working at fedex. I understand why my all packages get damaged when held here now Done come here, the location on central has never dropped or tossed my packages in all the years Ive been going there so you wont ever get someone being a smart ass defending themselves after tossing your package read more

I went in at about 8:30 AM on a Thursday morning, and it was pretty empty - only one person ahead of me that was being helped. I was greeted and has to wait maybe 2 minutes. Steven, the staff that helped me was super nice, friendly, and empathetic. He made copies for documents that I needed, helped me get the documents in the envelope, and brought me a Sharpie to write on the envelope. Overall very very happy with the service at this location, and specifically from Steven. Thank you! read more

The Indian girl is very bad and mean! She don't even know the regulations and ask me to fill out! I go to other fedex they not even mention about that! Very disappointed read more

These guys are awesome! Really got me out of a bind by getting some last minute things handled for me good deeds do not go unseen thanks Kinkos! read more

Wayyyyyy more expensive than USPS to ship things urgently. Plus side for FedEx is that they're open on Sundays. Their service here was prompt, positive experience otherwise. read more

FedEx Office Print & Ship Center - It's right next to Waba Grill. - Printing Services Near Me - Chino, California

This FedEx Kinkos might not be the largest one, but the manager and staff were top notch with their help and service. It can get busy here at times, with the flow of huge package orders, but I can't speak highly enough about this branch! They helped me out in a pinch! read more

I was not looking forward to having to send off paperwork today. However, this FedEx Office Print & Ship Center in Chino made the process so quick and simple. Shout out to Steven for helping me out today. His assistance helped me feel better about the whole process I have been dealing with recently that has required paperwork be sent out. Professional, detail oriented, friendly, and quick; Steven deserves props. Thanks, Steven! Keep up the good work, my friend. read more

My experience here was quick and seamless. Customer service was great, and everyone was following social distancing. I had gone to another FedEx prior and it was filled with people so I was very relieved to see this one with only a few. Could be the quick and friendly customer service! read more

Very helpful for domestic or international shipping. They have all kinds of boxes and packing materials for free. And the personnel are VERY helpful. Always parking available! read more

I was very impressed with Steven at this FedEx location. Great customer service and friendly. This time I had to return a package to Wayfair. He got me to use their handy cart and he took care of everything. I will always use this location for any further shipping needs. Make sure Steven is compensated fairly and he is indeed an asset to your company. I just left work and his kindness melted away ther day's stress. Thanks. Dean read more

They only take "pretty" looking boxes I went back to UPS Ive shipped my boxes like this 1000x elsewhere read more

Amazing customer service. Gloria went out of her way to make everything easier. Adrian , who was training was also very helpful. Highly recommend read more

This location always has the most resistance to doing what other Fedex stores do with no problem. My company ships a lot with Fedex and emails us labels or labels with boxes purchased for store drop off while we are all quarantine work from home. Go to any other location they scan a code and we are done. This Edison location never wants to help, always requires more info, account number, or for some reason cannot accommodate. I came in recently with a box that didnt say Fedex on it but had a Fedex label, they refused the box. Said I needed to buy a Fedex box to cover the box. What?!? I asked if they could just put brown tape over the company logo, nope I can buy a box and come back when its repackaged. Doing this would miss my ship window and miss delivery date. I go to another location its not a problem. read more