Oh man! What a FANTASTIC experience. Technician Keith took care of things for me and my family from…read morestart to finish. Top notch communication, honest and informative conversation and the kind of customer service you PRAY FOR when needed most. I will absolutely be returning as a customer next time I have ANY appliances-related needs. Thanks Keith for a perfect customer experience.

Would not hire this company. Owner came out, dented our washer & dryer, bc he climbed on top of…read morethem, and didn't fix the dryer. He still charged me a service call fee $125, even though he further damaged our appliances. Said it might work again for a day or two months, really unknown. Seemed like he wanted us to buy a refurbished washer dryer set from his warehouse. I went on YouTube, bought the parts & fixed it myself! Why would we hire someone that damaged our appliances?

First, the address on here is incorrect. They no longer have a physical address. I found this out…read morethe hard way, lol. Once I figured that detail out, every other part of my experience was awesome. Mr. Kendall is very easy going and knowledgable. He told me upfront what the two possibilities were with my broken dryer and the price of each option. He came within the timeframe he promised, fixed it at the price he quoted, and was done in like 20 minutes. He even fixed my broom, lol. I highly recommend.

Mr. Kendall was recommended to me by a fellow handy man. When I called Mr. Kendall gave me…read moredirections on how to check my appliance. He was top notch in not knowing me from Adam. Turns out he does not do Front Load washing machines, but helped me get to the right people. I will certainly be calling him again. In speaking with other fix it guys, he has a wonderful reputation. Really a top notch person.

Reached out and the person said they would come by during a 2 hour window. I took off work for them…read moreto not show or ever tell me there weren't going to be able to make it. Don't waste your time.

Came out very promptly and on time. Oleg was friendly according to my husband who dealt with him…read more He charges a 85 dollar diagnostic fee but that goes towards the repair. I will say I was taken back at the price in total. It was very expensive to change a heating element in our dryer. He charged us 295.00 in total and was here all of 30 minutes. All in all I'm glad my dryer is fixed but I feel like the price was very high for the time spent and the part cost in my opinion. Also want to point out that he did not take credit card. We had to Venmo him which I don't love when it comes to business.

Poor service and old rebuilt appliances. I bought a washer…read moreand got it home and it would not power on. Then he was very rude about me returning it even though he promises a 30 day warrantee. It is basically a junk yard.

The owner is so knowledgable about everything to do with washers and dryers and other appliances !…read moreOne time i told him what my washer was doing !! He told me what was wrong and helped me rig it to keep it working for another year !! He is very caring and honest !

I am appalled at the service in this place. I am a designer, and stopped by to see an item in…read moreperson, but did not have an appointment with a sales person. I was barred from entering the show room until I told the (very rude) receptionist why I was there! When I explained what I was looking for I was told "we don't have that" and then she proceeded to turn around and deal with someone else who apparently deserved attention more. I asked another employee where the sinks were located and I was shooed away and told "over there" as she gestured to an entire side of the showroom. Every time I ran into an employee here I was not asked if I needed help, I wasn't even greeted or smiled at - instead I was given a smug "smile" if you could call it that and was asked to move out of the way. I have been to many high end design showrooms with price points much higher than Ferguson and have never been treated like this. I understand that making an appointment is the ideal way of doing business, however there needs to be a way to accommodate customers without treating them like trash. Whoever is in charge of the sales floor - I hope you read this and I hope some changes are made.

When you walk into Ferguson with its gleaming showroom and countless options for your home and…read morekitchen, it's difficult to understand the one-star and two-star reviews online. Upscale options and tremendous variety abound! But when you're not visiting just to gawk, and you're genuinely attempting to assemble components for your soon-to-be refurbished home bathrooms, you begin to see the shortcomings of Ferguson. Despite numerous employees, forget anyone helping you because you'll soon discover that all the other customers have "made a reservation." Okay, that's an easy issue to solve in the future. Without a "reservation" we were encouraged to scan QR codes for each display to determine available finishes, prices, and measurements. But not even the most modern phones could scan the world's tiniest QR codes throughout the store. The lighting is odd within the store, so significant that you cannot clearly determine whether the color or finish you're considering would look appropriate in your bathroom at home. All of their competitor's stores are sufficiently lit. As we looked for a top to our bathroom vanity, we learned Ferguson doesn't sell vanity tops. They only sell the entire vanity. We have seven-foot-long bathroom vanities in all of our bathrooms like everyone else in our neighborhood does. It's not unusual. However, Ferguson's vanities apparently max out at six feet, so this was obviously no use to us. And don't even get us started on how convoluted the Ferguson website is! We ended up designing our two remodeled bathrooms at a different store.

Located next to Southeastern Salvage, Essex carries primarily electronics and clothing, with some…read moresporting goods mixed in. This definitely has the feel of a yard sale. You might be able to find a pretty good deal on some electronics here, but a lot of things are in damaged boxes, and I am not sure I would trust the integrity of the contents.

So there are three of these guys, one in Oprymills mall, one on Gallatin in Madison next to Big…read moreLots, and the one on Eugenia. I have never asked where they get their merchandise from but my best guess is that it's overages, returns, and things where the packaging has been damaged. They receive shipments daily and seem to carry a little bit of everything. The toy selection is pretty neat if you aren't looking for pretty packaging. There are nice strollers, clothes, electronics, appliances, rugs, etc.... I think the pricing is pretty fantastic. Like any kind of bargain establishment, you have to be willing to dig a little and you have to stick with it if there is a particular item you are shopping for. I love little known treasures that offer value and Essex definitely meets that criteria if you fancy yourself a bargain hunter.

Came here looking to replace a gas oven, and we are so glad we did! Rosie provided great customer…read moreservice to us and spent lots of time looking at the different models and answering our many questions. Her patience paid off and we purchased an oven! She was fabulous throughout the entire time we were there. This is a beautiful showroom for fabulous appliances. It may be off the beaten path but you can expect a great experience coming here. Wr believe we got a great value for the price. We will come here again!

I called Cenwood-Nashville today. Before we went to look for…read morea wall oven I wanted to see if they delivered .We're about 1 hour and 10minutes from there. I got transferred to two different people, the second one promised to get me an answer before the store closed. Still waiting for an answer. As it turns out, the item in question is about $500 cheaper at Lowes.

Was in search of a heating element for our dryer. After trying Sears, Homedepot and a few other…read morelocations I ran across Tribble's . A small appliance parts store located on some back roads off Thompson lane. Walked in with part in my hand and in less then 5mins they were able to find that exact part I needed! Paid less then what I would've paid by ordering the part online. Guys at the counter were friendly and very helpful...I wish I would've known about this place YEARS AGO!! Highly recommend for any washer/dryer or any appliances needing repair!

They had the part for my leaking dishwasher, very nice and helpful on the phone, had the part…read morewaiting for me at the front counter. They even matched Internet price for the part. Easy to do business with. Thank you Bobby and thank you Tribbe's