Service was great. Salesperson made sure that I had everything I needed and that the new dryer…read morewould fit with my existing washer. Delivery driver, Jerlin, was fantastic as well. On time, respectful, and careful with the new unit and my new home!

Eddy was very professional and efficient. He explained everything and answered all my questions…read more He was also very respectful of the space he worked in and left everything meticulously clean.

Excellent service provided! Thank you! -- professional, polite, and on time. Will use again.read more

It was a bit pricey, but the problem was resolved quickly and professionally. I'm happy to have the…read moreoven working again.

We bought a Maytag frig from Jarvis and I've always been happy with the whole process, from…read moreselection to install to how it has operated. Recently one handle became just slight loose after 6-7 years on freezer door. Called, Ginny helped me, found a way to tighten, worked like a charm. What I like is how helpful they were long ago - and how they continue to be helpful even long after the initial purchase. Thank you Ginny!

Liked what I purchased very much (new gas range). Sales staff was helpful, but not especially…read morefriendly, and didn't seem to be working hard to win my business. Delivery was characterized by very poor communication and no concern for our schedule. The tracking app they use to see the delivery truck didn't work - why bother?

The absolute best service out there! Please utilize their services. Very personable and responsiveread more

After buying a brand new washing machine at Sears and it dying the a year after the warranty , I…read moreknew they don't make things like they used to after lots of googling new vs old washing machines. I just wanted a machine for our hair salon that wasn't fancy and worked. The machine worked fine the day we received it, then when we tried it again 2 months later (New shop not open yet) it was dead. LARRY CAME OVER A FEW HOURS LATER! I MEAN THAT NIGHT!!!!!!!!!!!!!!!!!!!! He explained that the plumbers remodeling hit the sensor and also the hose was not on right! Best customer service ! If you are looking for fancy, this isn't your place...it may even look shady. If you are looking for a bargain and someone who is trustworthy (Larry has been in business at the same location for 30 years) you will not be sorry.

I was very pleased with our experience at Manny's. I found them through a recommendation on…read moresocial media when I needed a new washer. Kelly was a terrific - she offered relevant information as we narrowed down our options and she patiently answered our questions. She also knew enough not to hover around us as we looked over the machines in the showroom. Our washer was delivered that same week and the installation went smoothly and as scheduled!

I just purchased a washing machine from Manny's. The salesperson helped me choose the best model…read morefor my needs at a reasonable price. Delivery was quick and the installers were pleasant and efficient. This is the only appliance store I use!

This store is great for no question turning in recyclable electronics. But when it comes to…read morecustomer service, they are lacking. There is no question they have all the products and services in a store nicely laid out and clean. But, looking for a specific product can be daunting so I approached a group of 3 blue shirts casually standing around and chatting. I asked where a certain thing was and all three lifted their arms to point, very confusing. Only one associate said he would take me over there but instead of staying with me and insuring I knew I had the right thing, he just walked away. This is the reason why people order from Amazon and eBay and while this is a well stocked store, it is not customer centric, at least not for me.

I had an extremely disappointing experience at the Best Buy location due to the way my return was…read morehandled by the manager, Nicole. From the beginning, it felt like she was looking for reasons to deny the return rather than trying to help. First there were concerns about the serial number, then other issues were raised, and when those didn't seem to prevent the return, she claimed there were cockroaches in the TV box. At that point, it honestly felt like every possible excuse was being used to avoid accepting a legitimate return. Whether or not there was a concern with the condition of the packaging, the situation could have been handled professionally and respectfully. Instead, I left feeling embarrassed, frustrated, and as though I was being treated unfairly rather than as a valued customer. I've shopped at Best Buy for years and have generally had positive experiences, which made this interaction especially disappointing. Customer service should be focused on finding solutions, not creating obstacles. I hope Best Buy reviews how situations like this are handled so that other customers don't have a similar experience.

I had an older dryer that started giving off a burning smell, and Frostline responded to my inquiry…read moreright away on a Sunday afternoon. They were prompt, professional, and delivered exactly what they promised--all at a very reasonable price. What also stood out was that they even replaced another part that wasn't part of the original issue, without charging extra. It's rare to find service that's not only reliable and efficient but also fair and trustworthy. Frostline will definitely be my go-to for any future appliance issues. Highly recommended!

From the owner: We’re a newly established company founded by experienced, certified technicians who have been in…read morethe appliance repair industry for over 8 years. We truly understand our customers’ needs and specialize in both residential and commercial appliances. What sets us apart is our attention to detail, same-day repair service for most appliances, and the care we bring to every home—we treat it like our own. Reasonable prices for our new clients!

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

Did a great job fixing my LG oven, came same day, even had the part with him that needed to be…read morereplaced. Worked quickly, was professional and courteous of my space. Oven has been working like a charm since!