My very dear friend of many years worked at this place for a few years. It's a good local small…read morebusiness for someone looking to purchase a used washing machine or dryer. For the most part, anything available to buy at this place will be reliable. But, they are used... so I'm sure bad units slip through the cracks once in a while. However, as for the building the store is located in.... Yea it may be somewhat run down or very old looking, and stinky inside... Just don't think about it! Why should that part matter if you can get a decent reasonably priced washing machine and/or dryer there?!

I can not speak to how they do on repairs when coming out to the house, but I was looking for a…read morepart (fan motor) for a side by side refrigerator freezer. The part to replace new would have been almost $90 if I ordered new. The owner went digging around through spare parts for 15 mins and found a compatible part that she gave me for $10 and said if it didn't work she would give me my money back. That old part worked like a gem! I am going back to give her a gift card for lunch at a nearby eatery!

Absolutely astonishing customer service!…read more A plastic piece holding the top shelf of my dishwasher in place spontaneously snapped, leaving the right side of the shelf sagging. I called Daniel, who happened to be in the neighborhood and was here in a mere 20 minutes. He identified the problem, called the parts supplier, found what was needed was in stock, ran out to get the part, came back a few minutes later and finished the job. Maybe I should say "parts" since he asked if I wanted to replace both of the shelf supports. Given the age of the dishwasher, the fact that they're plastic and that one had already just broken, that seemed like an excellent idea that hadn't crossed my mind until he mentioned it. The total time from when it broke to when he did an excellent job of fixing it couldn't have been more than 90 minutes. I've never experienced anything like it in my life!

Called in the morning and Daniel came within three hours to replace the suspension rods in our…read morewashing machine. He was friendly and super quick. I had just put my toddler down for a nap across the hall and she never even stirred. He was in and out in no time. I am confident that my washer will work much better now! Happy customer here!

Don't buy them then. Wasted our time today. We wanted to buy one LG pedestal and called 4x…read moredifferent days to confirm the price, condition, and availability. We were repeatedly assured we could buy one pedestal for $150+tax and that they were new in box. We get there and they are absolutely not new in box, had dents, and scratches. They also told us we had to buy both and wouldn't be sold the one. I asked if they could just sell the one just like they had told us many times and the fact that we drive 1hr and 10min. We were told no. He wanted to give us $10 for gas which is an insult. Do not buy from them. I can only imagine their treatment if you buy from them and an appliance doesn't work.

Purchased a dishwasher from this store and paid almost full retail price for it. It still had a…read moreprotective film on the stainless steel panel that was apparently concealing defects. I asked the manager multiple times if this specific unit had any defects and was reassured that it didn't. They had similar dishwashers that visibly had dents and other cosmetic imperfections so I chose this specific one as it was in like-new condition only to come home and remove the protective film and find multiple dents on it. Beyond frustrating! The manager took no responsibility or ownership of the issue when I reached out. He still had the audacity to tell me "you should have known there will be defects as you purchased from an open-box store" after reassuring me there were no defects. Stay away from purchasing from this store. Spend the extra $80-$100 and purchase from Home Depot or Lowe's. This is terrible business and unprofessional staff.

Made my first purchase here last week after searching all over the area for a decent deal. My…read morewasher broke suddenly and apparently after contacting multiple businesses the part is very expensive or most places couldn't fix the model I had. Came here found what I wanted right away. They have a huge inventory of washers and dryers. Plenty of refrigerators and stoves too. The staff was very helpful and friendly. And the pictures do not show how huge this place is, I mean wow. They will have what you're looking for. I will definitely be back. I would recommend at least checking this place out before you shop around because chances are you'll be back just like me :)

DO NOT GO HERE! You have been warned! I gave this place a chance and regret it! I went into the…read morewarehouse and immediately you can tell it's a junky and shady place. Take a look at their reception area, papers everywhere, a mess..dirty and dusty!! Appearance says a lot. If they don't even care what customers can see, that tells you a lot. Even though it looked like a mess in there. I bought a washer and dryer set for about $745, since I was trying to be frugal and it was cheap. The dryer was fine. The washer however shook like an earthquake and didn't spin correctly, leaving the clothes dripping wet! I immediately called Appliance warehouse and they sent a repairman out in a week, they stated it was the soonest someone can come out to check it out. Mind you, I just had a baby and is recovering from a c-section. Having two kids under 2, I need to do laundry and can't wait a week. I was so frustrated! Repairman finally came out and ran a few cycles and stated we have to run it only on "normal" cycle. Ok....I should be able to run it on whatever cycle suits my needs, that's why there are different options on the washer. Days after he came out, same thing the washer was loud and shook again (on normal setting). I called Appliance warehouse again and it's the same story, I had to wait for days for a repairman to come out. I asked if we can get a replacement, and the lady who is tan and has long nails stated "no" the repairman has to try and fix it at least "6" times...EXCUSE ME?? Finally, after one last attempt, repairman came out again, and they washer now does not shake anymore but I am only able to run it on "normal" cycle, not "heavy or light cycle". I found out that all of their washer and dryers are all torn apart and rebuilt with reburnished parts (junky parts). Long story short, go somewhere else! You're better spending an extra $100-200 for a brand new set at Costco. I AM NEVER COMING BACK HERE! Oh yeah, and they tell you to leave as "good review" to get a free month of warranty.

The owner and his wife are very sweet. They were very patient and helpful while I was trying to…read moremake up my mind on which washer and dryer we wanted. Will definitely be back to purchase our stove.

Bought several appliances from them and had a couple repaired by them. They are amazing and…read morecustomer service is A+

Excellent customer service. Needed a couple of used parts because I couldn't wait for new ones to…read morebe delivered and they went out of their way to go through all their inventory and find exactly what i needed. Definitely would recommend them

WARNING! I gave them a two-star review, and the owner was quite upset and even threatened to sue…read moreme. If you don't like something about this place, you'd better shut up and let others find out for themselves. I sent a text and asked if they had any 30" electric range. They texted back and said to "stop by." I sent my guy there and they didn't have any. His reply to my review was: "What's the deal with a two star review? I did know you were looking for an electric stove, because you never told me you were looking for an electric stove. It's my fault? How naive and ignorant are you?" Well, it's true that I didn't say I wanted to buy an electric range; I only asked if they had any. That shows how "naive and ignorant" I am. So be very specific when dealing with these people. I have all the texts saved and am ready for court.

I think it says a lot when an employee of a company is willing to place others lives at risk via…read morereckless driving and harassment in a company vehicle. Swerving in and out of lanes in excess of 80mph. They swerved in front of our vehicle while we were in the commuter lane, this was our gift after honking at them.

Aweseome. Responsive and able to work with me on time. Will have more work for company as needed.read more

I bought a 42" subzero from Glen back in 2020 and it has been great. The fridge has been reliable,…read moreand looks great. The other awesome thing is that when I've had little issues, I just email Glen and he gets back to me almost immediately. Today my lightbulbs burned out, and I thought it was a bigger issue with the logic board. I emailed Glen and he set me straight. He even linked me to the right lightbulbs to buy! Highly recommend.

Quick and extremely helpful response to questions about our appliance. Great customer service.read more