STAY AWAY FROM THIS COMPANY!…read more Absolutely horrible experience at this Valvoline oil change location. I arrived around 10:30am 07/09/25 for a state inspection. The tech asked for payment up front. He charged my credit card $18.50. After several minutes he then takes a screw driver and yanks off my gas cap. He then states my gas cap will not fit their device for inspection. I asked for a refund and he said I would have to pay again. I asked for the manager who said he would issue me a refund. I then asked the manager to check and make sure his employee returned my gas cap to the way it was before he yanked it off. The manager then said it was broken and he couldn't fix it. I told him I wasn't exiting the stall until he repaired it. He said he would have to get the part and to give him 3 hours and he would come to my house and repair my gas cap. After several calls to the store and the corporate office my gas cap is still not repaired.

Beware these guys will mess up your vehicle and literally say that they didn't do it…read more I took my vehicle Saturday 12/21/24 for a simple oil change and then they offered me the service to flush and replace the transmission fluid because the mileage and what then I agree because I'm thinking these guys know what they are doing but clearly not. My vehicle was drivable then now my truck doesn't go into gear because they messed up something in the gear box and on top of that my key doesn't come out anymore, but they aren't at fault for that okay. So everyone beware DO NOT GO TO THIS PLACE!! As far as management they are horrible they both lied and that they would get me a rental and what not and I got nothing and I'm coming out of pocket $1000+ to fix my vehicle for something that I didn't cause. Hunter & the assistant manager don't know what they are doing. The whole staff lacks knowledge of what they are there to do.

Went in for an oil change and left with a clicking car. I brought it back two times to address the…read moreclicking, and they took off the dust guard. It is still clicking. At this point, I am going to just take it to a real mechanic.

I went for a all synthetic oil change and while waiting I walk to a nearby 7 11 a while I was gone…read morethey gave mea cheaper oil because a month later I check it and it was black and that's fxxkup never again

Everything was fast and friendly let me know what fluids were low and needed didn't charge me an…read morearm and leg like the dealership wanted to. Nice Manager JP checked on me and the others customers while running the floor like a machine

I usually get my oil changed in take 5, so I decided to stop by in the morning because my tire…read morepressure gauge said my pressure was low. The employee was super nice and checked my tire pressures and refilled it= super quickly too. Fast process and will continue to get my car services at take 5.

I've been coming here for years I used to be a tech at one…read morepoint of time so I honestly appreciate the updates that I know are required when the time comes around. I drive from rockwall to come to this place every time my vehicles are due for service. If that says anything, I've watched ppl come in as customers and leave happy cause their vehicles were cared for properly and I've watched people come here in nice vehicles and have a laundry list of maintenance needed only to turn down the service and leave with just an oil change. Ps it cost money to keep your car running good and maintenance updated! I definitely recommend them to everyone I know

This place is Horrible. I 100% do not recommend. Everyone is rude. I went for an inspection and…read morethey was doing a lot of unusual shady stuff that has never been done before. I have a SRT AND The main thing was one of the mechanics joy riding in my car around the parking lot. Punching on the gas and then slamming on brakes. I asked the boss why is he playing in my car and then he just brushed it off. He did all of this playing around in my car and then comes back and say i can't have an inspection sticker because my front windshield has tint. This is very untrue considering i purchased this car factory from the legitimate dodge dealership and have not changed anything. My thing is what was the point of driving and speeding my car through there parking lot if you "claim" the car has tint. That should have been the end right there verses taking my SRT for a test drive. It was unclean, unsanitary, and nowhere to even sit. Workers were lazy and all sitting in cars in the parking lot when i pulled up. No clear communication. And for some reason they kept trying to get me to walk away from my car and watching me like they was trying to steal something and i could tell that they were getting frustrated because i wouldn't leave eyes view. Completely un trustworthy.

I took my vehicle here as a recommendation from a good friend. I know the shop is recommended often…read moreby the ladies in Oakcliff ladies club as well. I called ahead of time to make an appointment and was told to bring it in at 8 AM on Friday morning, which I did. I got there a few minutes early and got in line with the other folks that were waiting. When they opened, I went in and chatted with them, told them the issues and gave them my contact information. They called me later in the afternoon and told me that I was having some hybrid electrical issues that would need to be addressed with the dealership. They were friendly, helpful, timely, and did not charge me to look at the vehicle. I appreciate that they directed me to the dealership when they felt that it was out of their purview. The reason that people come here is because they are trustworthy.

Very good shop. I had issues with my car and they recommended that I not waste money and check back…read morein later on. Definitely not a shop that will charge you for stuff that you dont need.

Easy place to get a car inspection! Friendly service and quick! I was in and out in and out in…read moreabout 5 minutes. Recommend if you need an inspection!

I don't recommend them, dishonest, greedy, and will not stand by their work, i used to bring all my…read morecars and refer many people that way, sadly this last time they sold them selfs cheap! took my car for an alignment, always trusted them, when drove the car for few days noticed the steering wheel off slightly to the right, so I was there for another vehicle, i asked the lady about the steerimg and she said you can bring it snd will sort that with no issue, I went in today, and she wanted to charge me 60$ to fix their screw up! I was so disappointe, I valued this place but sadly they're all about money and no integrity!

Worst service I have ever received. Got an appointment for a suspension check on my two front…read moretires. It should not take long to check that. Had an appointment at 5. I went early was told to come. That was fine! I understand that they were busy, but they told me to come back at a specific time (which was 5 again). I went in ten minutes early and gave them my keys. Keep in mind, they knew I was coming back to get my car checked. I ended up waiting an hour just to get my car moved from its original parking space and I'm currently still waiting. What is the purpose of an appointment if my car is not going to be seen nowhere near that time? Just ridiculous. Don't go here if you value your time at all. Also I can't forget about them also trying to give me somebody else's keys without checking who they belong to first.

My mom went for new tires with the car working just fine, as soon as she picks up the car, there's…read morea check engine light, there's another symbol on, the car doesn't turn on correctly. There's also handprints on top of the hood, making us think that they were doing something under there. We went for new tires not for anything else... When we went to ask about the situation, they said that they did go under the hood to check if the battery was working and other things ... first of all, we didn't ask for any of that, we needed new tires and that's all. They need to stop doing extra things that the customer didn't ask for. Go elsewhere.

I have a 2015 Chevy Silverado 1500 that had an engine leak, a coolant leak, and an A/C leak. I knew…read morethe repair costs would be significant, but after speaking with Yamile and having a productive conversation, I felt confident and comfortable leaving my truck in their care. The turnaround time was impressively quick, only five days, and Yamile kept me updated with calls and photos of the repairs, which showed excellent customer service. Would definitely recommend Starkey!

THE HUSBAND AND WIFE ARE 2 RUDE RIP OFFS I RECOMMEND DONT TAKE YOUR VEHICLES HERE THESE TWO PEOPLE…read moreARE PIECES OF TRASH MECHANICS!!! I took my truck there last week and what should've been a 900 job turned out to be a 2000 dollar job I knew I was getting ripped off on the price and I know damn well they didn't do what they were supposed to do and they don't even show or tell you what they had done and for some reason they rolled the back windows down on my truck which I knew the motors were not working and so I don't know why they rolled them down if we brought it in for the motor went back and the lady and her husband didn't wanna hear anything about the problem and then they didn't want us on their premises didn't even let me explain the issue and I know they took my back door panels off cause they're loose

Area looks sketchy. The gas is good but it doesn't have the red pump (No Ethanol). It's a smaller…read moregas station but at least it's a QT. I trust their gas out of all the others.

Pennies cheaper than the Shell nearby, but so not worth it. Jam packed with cars, several double…read moreparked behind pumps even!, and some pumps & credit card machines out of order. Don't go here- it's just a waste of time.

Great experience. I was taken care of immediately, the service was fast, and the staff was very…read morefriendly. Highly recommend for anyone needing tire services.

From the owner: We've been serving customers in the DFW area since 2003 we specialize in tires, vehicle…read moremaintenance, and auto repair. We offer a wide range of services including new & used tires, brake jobs, alignments, oil changes, suspension work, and more - all done with honest pricing and quality care. Whether you need a quick tire fix or service on your vehicle, our experienced team makes sure you leave with a peace of mind and your cars running smoothly. Visit us today and experience top-quality service.