I don't care how good they are, the service was awful…read more I'm seated and she comes over right away to give me a menu. She comes back maybe three minutes later, and I wasn't ready to order yet. So she leaves. They were busy, but they only had two servers covering the entire restaurant I was ready to order just a couple of minutes later, and my server never came back. I waited, I even tried to wave down the other server. She just looked at me and walked away. She didn't even bother to tell my server that I was ready to order or that I needed something. Not only that, but the prices were pretty ridiculous. $18 for a simple Cuban sandwich? Not including something to drink? I found a little place just up the road a few miles in Geneva you could get a full dinner for a little over 10 bucks. Thanks anyway, buh--bye.

When I think of this place, my stomach growls immediately. I think of hand-breaded chicken tenders…read morelike NO other, steaks, salads, and definitely a cocktail or two. Their smoked mac and cheese will blow your mind and you can split it with someone, it's so much food. I do have to comment that I, along with my family, does not enjoy country music at all, so listening to that isn't my favorite. More disappointing, my Mother asked if they might try some other music for those who have been frequenting that location since the 50s (maybe some 50's, 60's, 70's music) and was told "that's what the staff likes, country". Where I come from, it's not about the staff, it's about the customers. Regardless, I still go because the food is just that good.

I've never experienced such rudeness at a bar in my life. The bartender Michelle is out of control…read morerude. Loudly cursing and yelling at customers. Their sin? They asked to close out their tab but she was busy talking to her friend. She simply ignored them. When they asked a second time, she went crazy!! Stay far away from this place!!

This place is truly a dive bar. The staff are extremely friendly and accommodating. If you like…read moredive bars, this is the place for you. I don't necessarily think I am not a fan, but I'm just not a fan due to them being cash only this day in age and that the place smells like a mop bucket the two times I've visited. I know they're a popular dive bar in my area, they just aren't for me. The staff really do make the place and are beyond friendly.

Update: They reached out, asked me for feedback and offered…read morefor me to come back. So I did. The experience was somehow worse! They got the order wrong, the fries were undercooked. One entire burger was missing. The root beer was still far and away the star of the show. Two strikes, I'm not sure I can stomach a third.

This place has came recommended by a friend, so I had to check it out . I love the 50s vibe . The…read moremenu was very familiar to another Rochester chain - Bill Gray's . I arrived just in time to get a root beer float for only $1.99 (available at 3-4pm daily ) I ordered a mushroom Swiss burger and an order of cheese fries . The burger was tasty but the fries were a bit of a let down for the price - not much melty cheese on them . Also , many of the tables were dirty - later an employee was cleaning them up so at least the dining room did not stay ignored . Overall , a nice spot for some casual food and drinks !

The service was excellent! The food surprised me because I…read morealmost did not order the burger I wanted (all burgers cooked medium well). I was pleasantly rewarded with a delicious moist burger. The best I have had in a long time. Clean bathroom with plenty of room to move around. Heartily recommend Eric's Office Restaurant!

I will start this as I always do by saying I don't give out five stars unless I am really blown…read moreaway. I come here pretty often. I usually do this for lunch with a customer and everything about the place is great. Love the atmosphere love the decor. Feels a little upscale at the same time. Feels like the local watering hole. The staff is always good very friendly right on top of things food comes out fast. And speaking of the food it's always good size portions and I have not had a bad meal yet. Their chicken wings are top notch. If you come in here around Saint Paddy's day,their Ruben is phenomenal. I will keep coming back and I hope to see you there soon. Also, great place to watch March madness for the opening games on a Thursday. Just don't take my seat.

I visited Charlie Reidel's in Canandaigua today to purchase my dinner. This visit came two days…read moreafter a similar visit to one of those golden arch restaurants in Farmington where I was disgusted by the condition of the restaurant and the inattentiveness of the staff who spent most of the time chatting with one another while debris and food waste remained piled on the floor. After a ten-minute wait at this "fast food" site, I was out the door for the last time! My faith in the future was at least partially restored when I visited Charlie's. While waiting for my order - taken by a cheerful and engaged worker - I observed the workflow in the restaurant and was astounded by the level of effort and competence that I saw in that short period. Although everyone remained busy taking care of the counters and tables, cleaning, tidying up and refilling dispensers, I noticed one young lady who had clearly mastered the art of multi-tasking. While moving from one end of the counter to another to take care of customers, she grabbed a cloth and wiped down the counters on her way. During a few moments of available time, a broom appeared in her hand and the floor was swept clean. As I was observing, I attempted to identify a manager or supervisor and could not do that. That suggests to me that the culture at Charlie Reidel's has evolved to a point where these dedicated employees take ownership of and pride in their jobs. They don't need managers or supervisors standing over their shoulders to force the work to be done. Oh, the food was delicious too.

I really enjoyed my meal here. They have one of the best garbage plates I've had and a really long…read moretime. The servers behind the counter were really nice and friendly. I will definitely make sure I come back here for a plate whenever I'm in the area.

The Rose Tavern located in the renowned Lake House on Canandaigua Lake. The ambiance is beautiful…read more The staff is welcoming. The bartenders were extremely talented. Steven and Megan are a proper fun duo behind the bar but their skills really stand out. My only negative is HOW EXPENSIVE the drinks are. You have to remember that this is an experience and enjoy every moment but be prepared for a steep bar/restaurant bill. We will definitely be back again. We are locals and have so few lakefront dining/drinking venues that this is a nice place to enjoy the views with a mix of local wines and international, spirits and beers. Cin Cin!

Would give them 3.5 stars. Agree with some other reviews that the view and atmosphere is nice but…read morenot worth the upsale price. We came as a larger group and they were nice enough for us to order from the breakfast menu as they switched over the lunch menu at 11:30am. Our table enjoyed the food but all agreed it wasn't worth the price point. I tried the chocolate croissant with homemade butter and maple bacon jam along with the Canadian bacon Benedict. The chocolate croissant was nice with the maple bacon jam but definitely not worth the price point of $12. The croissant was quite smaller, like the chocolate croissants you can get from Costco or Starbucks. The Canadian bacon eggs Benedict however was delicious and I really enjoyed it! I just am not sure again it was worth the high price point. However I definitely felt the service was missing. As we were the only ones in the dining area, I felt the service was missing the mark. The server saw we were carrying a baby in the restaurant but didn't ask if we wanted a high chair. My mother-in-law spied it in the corner and then we had to ask for it and we proceeded to set it up at the table. As I was with 2 young kids, I ordered some simple items before the main course like their chocolate croissant and fruit cup. I assumed the server would ask if we wanted those ahead of time but that didn't happen. He also had forgotten my son's drink order and which my son actually had to ask him after some time "where's my juice?" My older son had ordered the s'mores waffles and it looked good when it was delivered but as I cut some of it for me to try later on, I soon realized the batter was uncooked in the middle of most of them. I was thoroughly disappointed he had eaten some of it before I discovered it was uncooked. The server throughly apologized and they remade the order which in the end, we ended up taking home with us. They also didn't take the order off the check for us which normally that would happen. For such a classy restaurant, we would think they would know how to make waffles and for more top-notch service. I think next time we will just enjoy the nice views and choose to eat somewhere else when we are in the area.