We had all three of our bathrooms remodeled along with our kitchen countertops, so this was a huge…read moreproject that lasted nearly two months. Throughout the entire process, Ben and Ivy were fantastic to work with. They were always responsive, communicative, and genuinely helpful every step of the way. No renovation of this size is ever completely stress-free, but they always addressed our questions and concerns quickly and worked hard to keep everything moving. What we appreciated most was their commitment to meeting our deadline so everything was finished before our family arrived from overseas. They went above and beyond to make that happen. The quality of the work turned out great, and we're so happy with our new bathrooms and kitchen. We highly recommend Ben, Ivy, and their team to anyone looking for a reliable, professional remodeling company.

After being approved for financing, we decided that we did not want to utilize the full loan…read moreamount. Throughout the process, we felt pressured to proceed with the maximum financing available. We also did not receive a detailed cost breakdown from Ben and had to ask to speak to someone else. He told us many times "sorry, this is good as I can do, it's a bundle deal", which made us uncomfortable feeling like he was hiding prices from us. After obtaining additional estimates from other contractors, we were advised that several of the smaller handyman-type items included in the proposal appeared to be significantly overpriced. As a result, we requested that those items be removed from the scope of work. However, despite removing multiple services, the overall project cost remained essentially unchanged, which further raised concerns. We ultimately decided to limit the project to repairing our shower pan leak. At that point, Nathan informed that the company could no longer do business with us. Unfortunately, this left us feeling that the focus was more on maximizing the project value than on addressing our actual needs as customers. We value transparency, clear communication, and flexibility when making significant home improvement decisions, and our experience did not reflect those expectations.

Had a great experience here. Taylor and Scott were really helpful. Didn't feel pressured or…read moreupselling. They had lots of options for flooring, cabinets, hardware, finishes, etc.

What a great store to do business with ! My interior designer Judy MacFarland took me to meet…read moreCaren at ProSource. Wow what a great gal. She really knows her carpets. I am very, very particular about what we have in our home. Caren was so very patient with me and she answered all my questions and let me bring home all the samples I wanted to see in our home. The store is bright and very clean which said a lot to me about the company I was doing business with. If you want someone to help with your carpet go see ProSource and ask for Caren, she won't let you down. I can not say enough about how nice everyone was at ProSoure !!

Hector and his employees did an amazing job fixing my SUV's upholstery. Over the last 8 years my…read morekids used the seat backs as leg rest and ruined them. Thanks to their outstanding craftsmanship my car looks new again. The prices were reasonable and they had great communication scheduling the appointment and when my car was ready to be picked up.

I've waited awhile before posting this review but the chair has continued to get worse. Took a…read morechair to this place to fix the springs, replace seat foam and reupholster the chair. When we went to pickup the chair, staples were showing, fabric lines didn't match, seams were separating. Owner said they'd make it right. Went back again, it looked better so we took it home. Then we sat on the chair. They didn't fix the springs and didn't replace the seat foam. Called them to discuss and they wanted another $150 to do the work that was included in the original quote. Save yourself a headache and find some place to use.

I received multiple window quotes from different companies, and while they were all relatively…read moresimilar, I ultimately decided to go with Hometime Windows and Doors. Caleb, the representative, was clear, concise, and never tried to pressure me into anything. He knew I was on a tight schedule, so he kept the presentation short and to the point while still thoroughly explaining the company and its products. He explained that Hometime offers a lifetime warranty on both the windows and installation for as long as you own the home. He also brought product samples, which helped me better understand what I was purchasing. Hometime came in lower than all of the other quotes I received. The proposal was professionally prepared and included all of the information Caleb had discussed during our meeting, making it easy to review afterward. Whenever I had questions, Caleb responded within a reasonable timeframe during business hours. Scheduling was simple and straightforward. Their scheduling system sent reminders about my appointment and clearly communicated what to expect. The turnaround time from order to installation was approximately six weeks. On installation day, a crew of three arrived. They all introduced themselves and were very respectful. I joked that they would have some "watchers"--my three kids--who had plenty of questions throughout the day. The installers were professional, efficient, and took care to protect our floors and respect our home. They thoroughly cleaned up after the job was completed. We did have one hiccup during the process. One of the windows was manufactured incorrectly. However, Hometime handled the issue well and was able to get me back on the schedule as soon as I was available a couple of weeks later. Jesse and his partner came out for the replacement installation. Just like the original crew, they introduced themselves, were respectful of our home, and worked quickly and efficiently to complete the job. While manufacturing issues can happen, I appreciated how smoothly Hometime addressed the problem and followed through to make it right. The windows look fantastic. From what I can see, they were installed properly and have significantly improved the appearance of our home. Overall, I am very happy with my experience with Hometime Windows and Doors. Their communication, pricing, professionalism, and commitment to customer service made the entire process easy, and I would gladly recommend them to anyone looking for new windows.

My fiancé and I absolutely love Home Time Windows. This is our second time using them, and we'll…read moredefinitely continue to do so for any future needs. We highly recommend them to anyone! The entire team is considerate, polite, and genuinely pleasant to work with. When they're at our house, it feels more like having friends over than contractors; they have such positive attitudes and work beautifully together. They did an amazing job replacing our 30+ windows. Austin is great to work with as he informed us about each product and prepared us for the installation process. The installation crew, Frank, Joe, Nate, Enrique, and Chris were also fantastic. All the windows work perfectly and look beautiful. They even left some parts of the house cleaner than they were before they started. The owner is also great and very present if any needs arise, though we never had any issues at all. We couldn't be happier with the results and the experience!