I gave this place a try at the recommendation of a friend. I had a party of 8 and a reservation for 11:00am. I mentioned the time because it matters to the speed of service as 11:00am was opening time. The set up is like a MASSIVE hibachi grill (picture 6-8 all together), surrounded by buffets of fresh ingredients. Buffets included meat, veggies, pasta, sauces, etc of every kind that you put in a personal bowl and hand to the chef. He cooks it in front of you and you return to your table. The freshness, cooks skill and table service were awesome. The price is up there but you are getting dinner and a show with unlimited trips to the buffet to keep trying new things or to switch from savory to sweet. My table had a great, relaxing time and I would go again! read more

Gosh so this was an EVENT. This is an in-person, pick your own hibachi experience. Was mildly afraid of the salad given (witnessed) cross contamination... also noticed the tongs often fell into the food.. (the tongs people touched).. Good news is that the grille is very hot and there are ample personnel waiting to clear tables, bring water, clean tables, etc. Ambiance was cool... maybe would've sat downstairs next time? Like just taken the food and brought it down (we saw some people do that). Virgin pina colada was to die for... Line (circle grille) cooks seemed to work super hard. Wish I brought more money to tip them and less to tip the waiter (he took awhile and didn't really do anything). Found somebody else's salmon in my food... kinda made me feel eh. The people who I went with said they would go back... if our food was cooked in the back lol. I enjoyed that part of the experience!! Just the salmon situation :( yuck read more

Came by for lunch on the weekend while I was in Boston. Fire + Ice grill is definitely a unique concept. For lunch time it's $18.99 per adult and dinner time would be $23.99. This was a pretty fun experience! It's a fusion buffet style you choose a base, raw proteins and sauce (make sure it is on a separate from cup) and bring it to be big grill in center. It can get crowded since everyone is around the circle waiting for their food to be cooked. The chefs will help you cook it and mix it with the sauce. The quality is better when there is less people, I had one plate that was burnt. They also have salads, burgers and crepes. read more

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This place is amazing! It is all you can eat Mongolian BBQ. The options seem limitless; they have all kinds of meat, seafood, vegetables, noodles, burger buns etc... You can basically put together any food, from all cultures as you desire. It is a buffet of raw ingredients and sauces. We had so many plates of food, from Asian noodles with soy sesame flavors steak, clams and shrimp with garlic butter, Italian pasta, and even huge hamburgers. You just bring whatever ingredients you want to the big circle grill and the make it for you. The drinks are also wonderful! We got a mango Mai Thai, It was nice and refreshing. It's a busy place so making a reservation is a good idea. We will definitely go back next time we are in the area! read more

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We went for the experience for the kids. Food was eh, subpar for sure. The idea is cool but the options and set up are lacking. We enjoyed something new but likely won't be back as it isn't really our thing and most of the meats didn't feel "fresh." The server was friendly and nice but management really should be more attentive to the entirety of the restaurant. I will say the desserts were the best part, super reasonable prices for what you get. read more

Fire + Ice - Sundae - American Near Me - Boston, Massachusetts

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My best friend and I used to go to the Fire and Ice in Providence frequently in college 20 years ago. It was always a splurge and so much fun. We were meeting in Boston this past weekend and thought it'd be fun to do with our kiddos. The food is average. Lots of options. I love that we don't have to sit around waiting long periods with young kiddos. It's difficult to have meaningful conversation over dinner at a place like this as we were all taking turns going up to get new plates of food but it did the trick. Lots of flavor combos and 2 families of 4 were able to find options for all. We had reservations for 5:15 but were running a bit early. I called to see if they could seat us at 4:30 and they said they couldn't but they could seat us at 5. When we got there, the host told us we had to wait until our reservation time but that wasn't changed in the system. We still weren't seated by 5:20. That was annoying having 4 young kids in tow. But aside from that miscommunication - it was fine. Would I go back for a date night? No, but it did serve the purpose of decent food in a timely manner. Also the atmosphere is naturally loud and somewhat chaotic so it was great for kids! read more

This story takes place when I was just a lad, but it had such a striking impact on my upbringing, I have no other option than to leave a 1 star review. The four words I'd use to describe that place are: give me a break. It was my sister's birthday, I'd say about 10 years ago. she asked to remain anonymous for this story so let's just call her Hurricane. First of all, you go to a restaurant because you want a chef to make food better than you could at home. This place makes you pick your own food and they just cook it on a big stove top. My food sucked. You know why? Because I'm not a cook. I had a bland ass burger because I'm unaware of how to make a good one. Spare me Also, when I already realized my night was ruined, I brought my hunk of raw meat over to be cooked at the community cooking station. One of the cooks asked if I wanted bacon. I said no because I wasn't in the mood. And he responded with "what're you on a diet?" He then called me a porker. Now this is when I was covered in baby fat blubber and self conscious about my weight. So how about you mind your business pal. Don't waste your time and spend money to essentially cook your own food. You can go to Walmart and get a 20$ cook top to make a mediocre stir fry without any of the headaches involved. Oh I forgot to mention, my stomach was in complete shambles for the following week and a half, I even had to use the John in school which is unheard of. I was humiliated. I hope that the nature of this restaurant has improved, I haven't been since this incident and I sure as hell don't plan on it. read more

I proposed to my wife while waiting for our food to be cooked. (2009) If I recall, the food was good. We're in Florida now read more

It was fine. Not great. We went in during appy hour. It took a very long time to get our loaded fries & 2 burgers. The place was empty and did not give off the cleanest vibe. The upstairs is probably better and bar downstairs an afterthought. read more

I had been to this place a few times in the past, but this time I went for brunch based the menu and genuine curiosity about how brunch style food would work at a hibachi grill place. I made a reservation for myself and three friends not knowing how busy it gets. When we got there, there were only a few other tables, meaning the serving and cooking staff were on top of everything and able to keep up. Aside from their more typical options (noodles, meat, etc.), they also had more brunch options, such as fruit, crepes, and omelettes. Since it's a hibachi place, they cook things in front of you, yet the staff pay special attention to ensuring the grill is cleaned in between meals and take the time for any special needs. The way they cook is true art! Needless to say, all the food was incredibly delicious. Before I forget - they have $3 mimosas, which is completely unheard of in Boston! My friends and I definitely enjoyed a few since it was worth the price. Overall, while Fire+Ice may not come to mind as a brunch spot, I highly recommend checking it out! read more

Food was mediocre. Nothing special about it. You waste alit of time queuing and waiting for food to be cooked. Service is practically non-existent. We waited 15 minutes trying to flag our server to get the check and had to go to the hostess to finally get our check. It was a big disappointment. The only thing good I have to say is the cook staff at the grill were friendly and efficient. They did their best to try to cook everyone's food quickly. The guy at the omelette and pancake section of the grill was super sweet in cook a small size portion for me when I requested. read more

Fire + Ice - Menu - American Near Me - Boston, Massachusetts

Not like other hibachi restaurants. Just cooking without the show that normally accompanies hibachi. You stand waiting for your food away from you table while your drink gets left unsupervised and gets watered down as the ice melts as you wait for your food. The buffet and the cooking is chaotic, crowded, and slow. It looks to be a hang out place for teens and not a great environment for a date or even for a group of adults looking to have a night out. read more

Ran into Fire+ice bar and grill on an outing. Didn't know what to expect but was absolutely pleased with the buffet style grill. Since I'm a person who is very indecisive, I was delighted to know I have an option to choose from the various meat and vegetables selection. The price wasn't too bad either consider that is how much I would have spent at a fast food chain. If you like variety and being able to watch your food being cooked, this is definitely a place worth trying. read more

The food and selection were very good. Having experienced hibachi cooking before, the additional ingredients make this a unique experience.

Overall, this restaurant was great for our group of 90 individuals. Staff was friendly and service was great. The staff worked so hard on making sure our party and other very large parties were taking care of. The food was great and nobody had any complaints. read more

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My business partner selected this venue for an early dinner. What a treat. This is not the same, but very similar to the Mongolian Grill's located in different parts of the United States. We were there during the week and I am so happy we went when it opened at 4pm. I absolutely loved the selections of meats, veggies, spices, and even seafood to create a delicious "meal bowl." It is always a treat to watch the chef bring your creation to a mouth-watering entree. Fire & Ice is reasonably priced. $23 p/p (drinks extra but quite reasonable). You deserve seconds so you can enjoy the different spices and selections----I stayed away from a very enticing salad bar. It is there, but it will fill you up. Lastly, please tip your chef. He/she works very hard and is quite entertaining. read more

Would have gone 3 1/2 stars if available, but went with 4 because our waiter was excellent. Used to love this place back in the day. Food quality was just average to me. Price was good for all you can eat. Wouldn't avoid coming here - but wouldn't rush back either. read more

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I came here with some friends on a weekend and it was packed! I recommend a reservation or you will be waiting for a while. Of note, the host will not seat you till everyone in your party is physically here and they are pretty strict about this. The way it works here is that you grab mostly raw ingredients from the buffet, grab some sauce from the sauce station, and head towards the giant grill in the middle. I went mostly for the Steak, Shrimp, Mussel, Baby Clam, Chicken, Noodles, and Fried Rice. Dessert is not included and is extra. The grill is chaotic, it's crowded and there is not enough space on the grill to cook everyone's food so you will probably be waiting for a spot to open up. There is usually an employee directing you where to line up. The food was flavorful, it's like Mongolian BBQ, but on a larger scale. They also serve drinks here and there is a bar area downstairs. The environment here is super loud so expect to yell to talk to the person in front of you. Overall, I would come here again, but on a weekday and not a weekend to avoid the line to get in and the line for the grill. read more

My family of 5 went here for a birthday celebration for the first time since COVID, until now we weren't comfortable going, but we were happy to return as soon as we were seated. Large selection of food and drinks, and I guarantee you will not leave hungry. We will be back! read more

Fire + Ice - Grill - American Near Me - Boston, Massachusetts

Great food if you pick it right . I have been coming here for years . Still very good .

When I was on a school trip, I visited and really loved it. The foods the great and the experience is even better! Definitely worth a try if you're in the area. By the way they cook everything on the same dish, so if you're vegan or vegetarian and you don't want the veggies to touch where the meat goes you can't really avoid it. Also the big table they cook on doesn't really get cleaned, it just gets sprayed with oil and the scrape the ash off. But if you don't have any dietary restrictions then this place is amazing for you. Their selection is big so they have anything you could want. Edit: The wait is also kinda long but only when the place is packed. It usually is but if you get there early the waits fast. K byeeeeeeeee! read more

Absolutely an amazing experience. What a cool, unique dinner. And the best part is they cater to people with allergies. They cooked my food on a completely separate grill. Very nice!​ read more

Fire + Ice - American Near Me - Boston, Massachusetts

We had a group of 16 with three children- good for groups. If it is busy you will need to wait your turn for your food to be cooked, you need to be patient. The lettuce did not look to be fresh but it wasn't bad. The fish choices are pretty good along with steak and marinated chicken. So they added a 20% gratuity onto our check and the server only brought is drinks and barely cleared our table! That was a bit annoying. I'd rather of given the tip to the men working g the hibachi. Which they do have a tip jar. I'd go back again with a large group if I had to but do not expect bells and whistles here it feels more like a cruise ship to me - read more

The drinks here are strong, me like! I like the space, it is well lit and not in a (sub) basement. I came here on an early afternoon on a weekend. The downstairs (lounge/bar area) was practically empty, but the upstairs (hibachi area) was packed! I had their version of the long island iced tea, and it was very good. The ambiance is pretty nice. The bartenders are also friendly, since it was not crowded or anything. I'd re-visit this place. The bathroom is located upstairs and it is fairly clean. They do have a roll of paper towels available and you just have to tear apart the paper towels yourself. read more

Fire + Ice - Bar view - American Near Me - Boston, Massachusetts

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Made birthday reservations and as soon as we walked in bartender downstairs offered a free sample and made our two drinks and as we were about to take the drinks he grabbed our drinks and threw them into the sink and refused service for no reason ... read more

Great place, great service and great value. The chefs cook everything perfectly. The ambiance is really relaxed too.

This place is delicious. Such a fun experience for the family. Also was hugely impressed with the price. We usually can't get a great meal for under $200, a family of 6. We not only got our fill but everyone was so friendly. We went at the perfect time and had a wonderful experience. Definitely will be coming back with friends. read more

amazing food, literally chose everything you want and chefs cook it all in front of you, occasionally a piece of another dish can get to yours but highly unlikely read more

This is a fun place with the grill, and I think a great place to bring picky eaters especially a group, since you can pick whatever you want to eat, add sauce or no sauce, etc. There seems to be a lot of school trips that come and that makes sense since you can make everyone happy. It's very loud inside. The food is ok it's definitely not fine dining. Also a great spot for people that want to eat a lot since it's buffet style. read more

Fire + Ice - American Near Me - Boston, Massachusetts

We go for my husband birthday the place it's awesome it's really cool if you want to have a good time read more

Fire + Ice - Family and Food - American Near Me - Boston, Massachusetts

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Definitely not the fire and ice I remembered. It's a great concept. But I feel there's definitely room for improvement. As far as ambiance goes it could use an update. Service was friendly. But overall food quality could be better considering the cost we paid. read more

The food is delicious and it's a really fun experience, I always recommend it to friends. It can be hard to hold a conversation with people however due to how loud and crowded it gets, I've also noticed a lot more wobbly tables since they reopened after the quarrantine and if you're seated too close to the grill it can get uncomfortably warm. Regardless it is definitely worth a visit at least once, be sure to make a reservation though! read more

I was at their Cambridge location a year ago and enjoyed the experience and decided to visit their Boston location. This is definitely all about gluttony! Unless you are chef and you know which ingredients go well together, you are just experimenting and probably wasting food or eating too much! There are no suggestions for pairing ingredients which are very common in similar restaurants in California. The cooking table works like a assembly line with cooks moving around almost every few minutes. Everything is over cooked to a point that it's dry! I tried chicken, steak and burger! And it was all the calories I consumed with zero satisfaction. This focus on efficiency in cooking has killed the consumer experience! There is Zero touch by any staff across the board, from welcome at the door to the chefs cooking table! This is just assembly line for. Start to finish and it felt like a army chow hall! read more

Fire + Ice - Cooking table - American Near Me - Boston, Massachusetts

Really sad to see this place turn down this path. This use to be one of my all time favorites. Anyone that didn't try it out, I found myself eager to get them there. Well it was before the pandemic since I had it last with my son during lunch hour one day and I had a craving for it so I took my boyfriend and his kids. It was awful. Other then the sweet birthday girl that greeted us at the door (the hostess), the rest was all down hill. Our table, wobbled. It took roughly 25 minutes for someone to come get out drink order. The dishes either were still dirty or sopping wet. It was over crowded and insanely loud. And I typically am not against a nice rowdy place but this was too much. Our server was inattentive and never checked in, we had to look for him for the bill. The food was mediocre. Everything on the buffet tables was mixed and a sloppy mess. Luckily for us no food allergies. The cooks were great and organized and for that I truly give them props. I would have walked out if I was them last night. It simply is not what it use to be and it's very sad. read more

Amazing experience! Great food! Can't wait to visit again with my kiddos as we had just went with some friends. Love this place!

Great service and food. Loved the brunch and 3$ mimosas! Definitely want to come back for the dinner menu.

Hello Yelp! Your friend Constance Whitehead here to talk to you about this fine establishment. I went here for an outing with my family including my husband, his brother, and his sister. We walked in and went upstairs to a room, in which was a big circular table with cooks in the middle, who make the food right in from of you! All you do is walk up, pick the food that you want, and then give it to the cooks to make it! I grabbed some rustic clams, a bit of rice noodles, and a piece of beef. I grabbed some salt, garlic powder, and a buffalo sauce. I gave the chef my plate, and he began to cook it. He flirted with me a bit, and I chuckled. My husband was jealous, and tried to kiss me in front of him. Not today Hubb! We got our cooked food, the cook blew me a kiss . We all walked back to our table and ate the food, it was mediocre. I had a lot of mustard with my clams, which made it taste better. My husband's brother was upset by the lighting, and found it too much for his eyes. He has very sensitive eyes, and it bothered him just so slightly. After a few alcohol drinks, the food was a whole lot better. The husband took home some tofu squares and beef tenderloin, and we danced to Bruno Mars as we finished our leftovers at home. The food gets a 4, the drinks and the cook get a 5. read more

So this is the second time in a month I've dropped by for lunch for the buffet. Honestly I'm tired of the same old same old. So I figured go to fire and ice it's definitely different right.. the foods pretty good especially good for a change though. However, the service both times has been non existent literally. Never once was I asked if I needed anything or how the food was. I each time I got a salad and went up twice. Neither time did they take the plate until I was about to leave. Maybe the waitresses aren't properly trained or maybe they're too young. I can't figure it out. I'm actually doing this review while I'm sitting at my table because I'm just baffled... Figures as soon as I'm finished writing the sentence she comes up and asks me if I needed anything. I said yes another coke please. She asks me if I'm all set with the salad and if she should take it away. I said yes please then she takes the fork and puts it on my napkin. So I had already grabbed silverware from another table twice. Who uses a salad fork to eat their food.. Not me... so I was going to give two stars but I'll go with 3. read more

Update: my husband and i revisited tonight with our vouchers. All i want to say is that the staff lacks major training in customer service. Coming from a background in restaurant business i would not want this staff in my family's restaurant. We had to wait at the bar since we didn't have reservations which is totally understandable, what's not acceptable is that it took 7 minutes (yes we timed it) for the girl behind the bar to acknowledge us eventhough it wasn't busy. Frustrating way to start the night. But we managed to enjoy our night and we definitely appreciate the vouchers, the restaurant looks so much better. Just please train your staff they're unprofessional for a restaurant that's located in the middle of Boston. read more

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We had brunch here and it was nice to have a little bit of everything. At 19.99 a person the price was not bad but food was mediocre at best. They had a decent selection but the food was not very tasty. The server brought us one round of drinks and never returned. We would have got more mimosas otherwise. read more