Always a pleasure. Quick turnaround time and excellent service from everyone who is thereread more

Extremely disappointed in the customer service here. I spent quite a bit of time researching…read morecleaners with good reviews because I wanted to make sure my clothes would be properly cared for. Although it's a bit of a drive for me, I ultimately chose Cleaner Cleaners based on their reviews. My initial experience was great. Drop-off was smooth, and the customer service was pleasant. Unfortunately, after picking up my clothes and getting home, I realized that one of my pairs of slacks had been damaged. There were shiny marks imprinted all over the fabric that were not there when I dropped them off. I brought the pants back to show them and asked whether the marks could be removed. I was told they could not be fixed. At that point, I asked for a refund for the $10.50 cleaning service. The response I received was, "For what, cleaning them? We don't guarantee a result." I found that response incredibly disappointing. I was only asking for a refund of $10.50 for a service that resulted in my pants being permanently damaged, when realistically I would have expected a business to offer to compensate me for both the cleaning and the approximately $60 pair of pants they damaged. Instead, they refused the refund and offered no apology whatsoever. I was also sarcastically told to "call the pants manufacturer" because supposedly the fabric was the problem. If they believed the fabric could not safely withstand their cleaning process, I'm not sure why they proceeded with cleaning the pants in the first place. I also dropped off the exact same pair of pants in a different color, and those came back completely fine, so that explanation doesn't make much sense to me. Mistakes happen, and I would have been much more understanding if the situation had been handled with basic accountability and customer service. Instead, I left with damaged pants, no refund, no apology, and a dismissive attitude from the business. Overall, I absolutely do not recommend this establishment. My biggest issue isn't even that the pants were damaged -- it's how poorly the situation was handled afterward.

I brought in a brand new trench coat that needed to be taken in on the sides and shortened. The…read morecharge was higher than I would have loved, but fair. Here's where the issue may have started - Pedro (I believe was his name) asked me to keep/hold onto my trench coats belt, so I did. I was told it wouldn't be a week for the alteration. Overall it would be a weeks wait, which for the work was reasonable I guess. I came back that Wednesday, at 3pm, and was told it wouldn't be ready until 5. Which leads me to believe it was finally being worked on that morning/afternoon. Again fine, as long as it was done right and not a rush job. Since I was there I prepaid so I could pick it up on my walk past the shop in a few hours. Unfortunately, upon getting home I realized they removed the belt loops to take it in and didn't put them back. I tried calling but by the time I had tried it on at home they were closed already. Went back the next morning at 9 when they open and they were closed with a sign they'd be back at 11. Showed up at 1050, since I needed it fixed asap. I had to wait a bit for Pedro to get back to the store to speak with me, but he remembered me and had my belt loops saved in the back, he'd just forgotten to put them back on. He was able to fix it same day, and now my jackets great and fits like a glove. They're close, seem fairly priced, and did good work once it was done correctly so I will give them another shot for sure.

My son had just purchased a new suit and needed it pressed . They seemed to have a lot of good…read morereviews so we gave them a try and I'm glad we did . Drop off was super easy and we didn't need the suit back fast so we gave them 5 days . It was ready to pick up the day they quoted and was a breeze to pick up. We will definitely use them again , only issue can be parking in that lot but you can park down the street no problem

We have been using Towne Cleaners for the last five years. Partway through that time, the business…read morepassed to new owners, who have been just as professional. helpful, and friendly. I get my work shirts cleaned here, as well as the occasional comforter or large item. In today's economy, it isn't easy to run a small business, but I am happy to support this family business. Give them a try--you won't regret it!

Great guys great service . Used to go there all the time when I lived in Vista . Second to none!read more

Turned a white boss button down from white to pink and it was nothing but arguing that they didn't…read moredo it. Lost my business.

I brought my suit here to be cleaned, and unfortunately the experience wasn't good. When I picked…read moreit up, the same stain was still there, and I was told I'd have to pay again to have it re-cleaned. On top of that, I noticed a safety-pin hole in the fabric for another suit i brought in which was an expensive suit, so that was disappointing. I'm sharing this so others are aware and can check their items carefully. I was hoping for a better resolution but didn't receive one

Fairlane Cleaners…read more This is the laundry and dry-cleaning place my husband really likes. It's close to our home, and the staff here are very friendly and helpful. Sometimes if a shirt is missing a button, they kindly fix it for us. Although there is usually a fee, some places don't always remember to take care of special requests, but here they do. The prices seem reasonable compared to other shops around here. That's one of the reasons our family feels comfortable and confident dropping off our clothes here.

They deleted my old review because of how awful of an experience I had! Please beware they lose…read moreclothing! I dropped off a 3 piece suit and returned 2 pieces to me. I dropped off a white pair of pants and they gave me a pair of MENS DENIM jeans!

Well guys... I owe SunnyFresh an apology…read more After the unfortunate incident involving my last shirt, I may have declared the relationship over a little too early. They not only reimbursed me for the shirt, but threw in some extra for the hassle. We all have bad days, and even I'm wrong from time to time (rarely), but I owe it to them to issue a public correction. SunnyFresh, you've earned a customer back. Cheers.

In all honesty I haven't used the service so can't speak to that but as far as customer service I…read moream very disappointed. I had an emergency come up that I needed a dress dry cleaned and asked if there was any way they could do a one day clean even if I paid extra. She said if I had been able to drop it off when they opened then maybe. I explained to her that I had car trouble and was just able to get home to even think about this and there was just no give. I am just surprised at the inflexibility and definitely won't be going there in the future.

I've gone here multiple times and can say with such confidence that this is the best dry cleaners…read moreI've been to. They have great customer service and are always prompt to assist. You hardly ever have to wait in a line and the clothes always come back smelling and looking so clean! Highly recommend and will continue to bring my dry cleaning here:)

Messed up my short string. And they thread needles through clothing. Absolutely not going back.read more

Good communications and quick service. Friendly front desk person & phone skills. Also had…read morealterations. Paid more than I expected but work was good.

Awesome family business. Quick, efficient and always courteous…read more Do not hesitate trying this dry cleaner. Their friendly nature, excellent quality and great location makes it an easy choice.