First time visiting and after that fantastic Pizza meatball sub you won't be able to keep me out of. Had a bite of the Wife's Firehouse Steamer and it's next on the list!!! read more

I'm extremely disappointed with my experience at the Firehouse Subs on Magnolia. My order was incorrect, and the food I did receive was put together so sloppily that it did not feel worth what I paid. Because I placed my order through the Firehouse Subs app, I submitted a complaint through the app expecting the issue to be resolved. Guest Services responded and told me they could not process the refund because this location is independently owned and that any refund or compensation would have to come directly from the store manager or franchise owner. They said they forwarded my complaint to the restaurant's management and owner. I waited the entire next day for someone from the location to contact me, but nobody did. I even followed up to let Guest Services know that I still had not heard from anyone, and in the end, I was never contacted at all. It's frustrating enough to receive the wrong order and have the food prepared so poorly, but the complete lack of follow-up makes the experience even worse. If customers order through the official Firehouse Subs app, there should be a reliable way to resolve an incorrect order instead of passing the customer off to a franchise location that never responds. I gave them the opportunity to address the issue privately before leaving this review, but unfortunately, nobody bothered to contact me. read more

Firehouse Subs - Sandwiches Near Me - Anaheim, California

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not good... the store is not clean at all. and the sandwich is a soggy mess that tastes like everything was mulched together. Man with a beard was fairly rude, but who cares with food this bad. read more

I've been a fan of Firehouse Subs and this location for a while. The variety on the menu is excellent, and I appreciate the different sandwich sizes. A few of my recent favorites are the specialty clubs. The Hook & Ladder collaboration with Hot Ones, although the spiciness was a little disappointing, the regular Hook & Ladder is tasty. The Firehouse Steak and Cheese, Firehouse Meatball, and Turkey Ranch Bacon are also great. Don't forget to try out the hot sauces to amp up the flavor of your sandwiches. There is a display showing pairing ideas, as well as staff recommendations. It's always busy here, so I order ahead through the mobile app for pickup. My orders have always been made on time, and the rewards and special offers are a nice incentive. Prices are unfortunately increasing, but it's still a nice treat. The staff is friendly and hardworking. The dining area is clean and spacious. Outdoor tables with shade are available. read more

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Loveeeeee love love their subs here! Every location is phenomenal when it comes to their subs. Service is also really good. Tons of indoor seating. Love that you can try out the different hot sauces as well. Been here so many times it's hard to not recommend! read more

Firehouse Subs - Firehouse Meatball - Sandwiches Near Me - Anaheim, California

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I've been coming to this firehouse for a while now and the staff is always super nice, food comes out fast and taste amazing, and the store is clean. I usually get the meatball but the club on a sub is great too. It's definitely worth the 20 minute drive read more

Firehouse Subs - Firehouse Meatball® Combo - Sandwiches Near Me - Anaheim, California

This review is for the catering service for our event. Firehouse Subs makes it easy to cater any event. Similar to Subway actually. You order a certain number of each kind of sub sandwich that you want, and it comes in a huge box. And each box is labeled so guests at your event can see which is which. This was perfect for our event, as we could do a line and people picked the sandwich they wanted and grabbed a drink and bag of chips. The sandwiches were fresh and tasted good. I like the veggie sub since I'm vegetarian. I think we would use them again for catering service. We did roast beef, pastrami, turkey, ham, and veggie. read more

Firehouse Subs - Catering service - Sandwiches Near Me - Anaheim, California

First time trying Firehouse subs! The ordering process was simple and easy through the app. You can customize the sandwich by adding and or subtracting items very easily. They have plenty of sauces you could add on also. The only promotion they had at the time of ordering was 2x extra points. However they do have promotions from time to time, including BOGOs. I ordered the hook and ladder and the Italian. Both of the sandwich were fully packed with meat and the flavor was amazing! You can really taste the freshness and is head and shoulders above Subway sandwiches. The prices are however were a little steep but you kind of get what you pay for. I will definitely be back but I wish they had more locations. read more

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I asked for 4 veggie topping to be added to my meatball sub. The cashier (male) was nice and asked if I wanted the lettuce added AFTER the sub was out of the oven. I said yes. I knew I should have checked my order. Drove all the way home only to open my box and no veggies! read more

Firehouse Subs - I asked for 4 veggie toppings and got ZERO. No tip next time smh - Sandwiches Near Me - Anaheim, California

Service review: Understaffed. Orders take forever even though I ordered 30 mins in advance via app. Left 20 mins after pickup time when I asked when my order would be ready and the staff just gave me a defeated look and walked away. Came back 20 mins later and found my sub on the shelf. Italian sub review: Sub was cold and little soggy but still tastes better than expected. Could be because of the generous portion of mayo. Sub feels very sweet, maybe from the mayo. read more

Zero stars if I was able. Just picked up order-45 minutes after ordering online. 3 workers and gave me a wrong order - tried to give smaller fry order as it looked like they were afraid to fix anything. Ordered a reg and large , tried to pass off 2 reg fries. Subway can do the job with 1 person. When I questioned the length of time it took - both females became usual suspects / defensive with no accountability. Then I get home and sandwhich completely falls apart. Save your money and your time. This location has no work ethic. read more

Sandwich's are just ok not even worth the money your spending. $18- $25 when you can go to Togo 's and get the same sub for less. And tastes great too. Hopefully you your business stays in bellflower. read more

I love all of their sandwiches. Very solid. If I'm hankering for a sandwich and around the area I will always stop here.

T-Mobile Tuesday offer of a bogo deal on their Hook and Ladder sandwich. For $12.49 you received two medium hot turkey and ham sandwich. Because of the deal, it wasn't a bad value, but that deal is obviously not a regular thing and if you're not with T-Mobile you are paying $12.49 for one little sandwich that did not have a lot of meat. It reminded me of Jersey Mikes, which is not much better. There are definitely a lot of better sandwich places around. Because of the offer, you have to use the app to order which I feel takes away from being able to get good customer service. The guy at the counter was nice, but there just wasn't much customer interaction. It's also good that I decided to eat it there because he would have forgotten to give me my drink. I had to ask for my cup. I think because fast food places want very little contact with their customers, they lose the ability to give them above and beyond service that has gone away in most fast food restaurants. If Firehouse subs had a closer location near me, then I might take advantage of specials that they would have. I hope others find them a better value than I do. The one nice thing is they do give donations and support to local Fire Stations. read more

Firehouse Subs - Medium Hook and Ladder. Turkey and ham heated up which is their normal way of preparing it. - Sandwiches Near Me - Anaheim, California

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Five stars because of the service/cleanliness! Firehouse is consistently good, they keep the menu somewhat short and that to me is the sign of a smart business. Do a handful of items well rather than a lot of items so-so. That said, we ended up here late, Google said they close @ 10p, but as we walked in @ 8:55p the sign said 9p. I asked to make sure that it wasn't too late as I really don't like putting folk out, but not only were they polite and gracious, they whipped up some good sandwiches. The place was freshly cleaned proper, and they were good about communicating and labeling the food we ordered. Firehouse = Good This locations staff = Great I recommend, and I'll return. read more

Firehouse Subs - Smokehouse Beef & Cheddar Brisket - Sandwiches Near Me - Anaheim, California

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My bf had a code from his T-Mobil Tuesday discount (BOGO a hook and ladder sandwich) we took it home to eat it so it wasn't 100% fresh. With that being said, this was absolutely DELICIOUS. I can't imagine eating it fresh after it was made!!!! It came in a cute little box with a pickle. You have to give this place a shot! I will definitely be back to try more sandwiches!!! read more

Firehouse Subs - Hook & Ladder - Sandwiches Near Me - Anaheim, California

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My first time ever having Firehouse Subs and I can see the appeal! I got the hook and ladder sub and it was prepared pretty quickly. It was packed with ingredients and it was the perfect temperature. I also love the slice of pickle they give you and pairs perfectly with the sandwich. I also ordered a side of chips to add an extra crunch to my meal. The inside is pretty spacious with a lot of seating available. I love the interior decorations that really honor our first responders. Staff was friendly and parking was plentiful. Highly recommend checking out Firehouse Subs for your next sandwich craving! read more

The food was great! I had a large Engineer, there was enough turkey on it to open a deli. What a deal for this amount of meat, and all the other ingredients were good and plentiful also. I had to take almost half of it home for later that night. read more

Quality and service dropped big time. Bread is soggy and poorer quality than subway. Staff is unfriendly just snickering to each other and slow the store is pretty dirty to read more

Ive been here alot, great food, always comes out fast however, it does seem that every 3 or 4 times i have to send my kids sandwich back due to it being made incorrectly with things she is allergic to. however, management never gives us a hard time and gets it corrected, great service read more

Fast friendly service Everyone is more interactive and fast than other sub places. Highly recommend this location! =) read more

I got a sandwich discount of 30% off i believe it was, and ordered a pastrami sandwich to go. The sandwich had substantially less meat than a normal one. I complained on the app, and it said they would get back to me. They closed the complaint/inquiry, and never got back to me. They told me the store manager is only there in the morning on certain days. I thought they were very unprofessional on how they handled it. read more

Sandwiches are still really good, but the prices have gotten so insanely high that it just doesn't make any sense to eat here. Good luck firefighters, it will be a cold day in a hot place before I pay damn near $50 for two large sandwiches again. read more

I would rather eat at Subway than spend the extra money for these gross subs. The food is way overpriced and bland. The workers do not really pay attention to the customers and communicate in an unprofessional manner. read more

The meatball sub or firehouse sub as they call it did not disappoint. I got it on white bread with regular meatball instead of the sweet and spicy. First thing I noticed was it's not a wet sub. It's now drowning in sauce but it's also not dry. The bread is still soft inside and has been lightly toasted. It has a bit of crunch but not the kind of crunch where there's crumbs everywhere. The cheese is perfectly melted and a little crisp over the sandwich. The meatballs tasted a little succulent. Like they're. A little fatty but not greasy fatty. Like a good home made meatball. My only regret is I got this sandwich in a small. I'm curious about the sweet and spicy but the cashier recommended classic. Not sure if I'll try the sweet and spicy since this one was so good. The other sandwich we got was the medium hook and ladder. Forgot to take a picture before eating the bigger half so you only see the small half. It was good but hard to bear a hot sandwich. I liked the honey ham. They use deli mustard so beware if you're used to yellow mustard. It wasn't an overwhelming deli mustard thankfully. Just enough lettuce and tomato. Tomato was thin sliced and I liked that neither were wet so the sandwich didn't get soggy. It annoys me when they wash the lettuce or cut tomato and it's so wet the sandwich gets soggy. I really like firehouse subs. The sandwiches are hearty. The only thing is I wish they had more locations. Can we get one in Long Beach or Lakewood? read more

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Best sandwich place ever! Have always loved coming to Firehouse Subs. If only the employees had better attitudes! Super unwelcoming. Santa Ana is way better in terms to actually answering your questions and being knowledgeable about the menu. You don't have to love your job, but you still gotta do it if you're there. read more

I walked in.. Not Even Hi or Welcome In with a Smile .. this was about an hour ago.. , Just What can I get You, with a Crappy Look on her face.. This is the 2nd time I've been in there, the last time I got rejected for not wearing a stupid mask.. I was in a Great Mood until I got there.. So Thanks A lot Little Girls for making it crappy GOOD JOB.. PLUS, I am an EXCELLENT Tipper.. YOU BLEW IT.. I will NEVER go back to that one again.. Sooooo Disappointing 000 Stars Live and Learn ., Unfortunately, I had to add a Star, in which You Do Not Deserve read more

Tommy, Thank you for the Great Customer Service. The Sandwiches were Delicious and made exactly how it was ordered. I appreciate the great effort you put into our order! read more

I tried the vegetarian sandwich and it was legit. It's so much better than what other sandwich shops offer. I will definitely be ordering from here again! read more

Coworker doordashed lunch here after I vetoed el pollo loco (if I'm gonna get lunch instead of the food I bring from home to adjust for my low salary, it better be worth it). This place didn't disappoint. Their sandwiches have fresh ingredients, good bread. They don't mess around. It hit the spot and garnered a "aren't you glad you didn't go with el pollo loco"? Would def come back here again. read more

Firehouse Subs - Sandwiches Near Me - Anaheim, California

Good sub spot located in Anaheim area. I'm not in the area that often, but when I am and I want a good sandwich, this is the spot. I'd highly recommend the hook and ladder, everything comes together so well. Iv never had a problem with the ingredients being a bit old, unlike some other sandwich places. Quality is very consistent among all stores, Iv been to the one in Ventura and Vegas before. Quality remains top notch and I love the pickle they give on the side ! Only reason I'm giving it 4 is due to recent price hikes, it's nearly 20 for a large basic sandwich. Otherwise it's a still great place for a quality sandwich! read more

Firehouse Subs - Hook & Ladder - Sandwiches Near Me - Anaheim, California

The food was delicious food, excellent service and a great atmosphere. I'll definetly be back.

I drove about 12 miles to get a sandwich here. I arrived at 7:45, because the website and the sign posted on the window says they close at 9:00 p.m. They put a handwritten sign on the window that says because they're "short staffed" they closed at 7:00 p.m. I'm sure corporate will be pleased to see makeshift handwritten signs telling their sad story and why they're closing early. There are three employees in the store cleaning up at 7:53 p.m. Since I pulled up 10 groups of people plus myself couldn't get a sandwich. At your prices I'm guessing this store lost out on about $250 in food and drinks sales... But hey, if the owners of this location are ok with losing money, so be it, but to inconvenience your customers is pretty lame. The way I see it, one person could take orders, the other person could make the sandwich, the other person could start cleaning up if that's the problem. As I look inside at 8:05 p.m. there's a guy sweeping and a girl leaning up against the counter. I say they look like they're pretty short-staffed (sarcasm). I'm pretty upset and the guy that was parked next to me left with his daughter didn't to happy either! Thanks for wasting my time and my gas! Another couple just walked up (see pic), and was turned away, but went to waba grill next door to spend their hard-earned money! And another customer... Turned away (see pic). Shame on you! Never again! Good luck keeping your customers! read more

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First time in and def won't be my last! LOVE the bread, fresh ingredients, and the flavors. A thousand times better than subway. To-go's was my go-to for a LONG time but it's far because there aren't many left which is totally inconvenient and they aren't even that great anymore. FIREHOUSE IS BOMB tho! Will be returning soon. Shout out to T-Mobile for paying for my first sub! Cleanliness: 10/10 Flavors: 10/10 Staff: 10/10 Price point: Fair Do it! You won't regret it. read more

Firehouse Subs - Italian June 2022 small size - Sandwiches Near Me - Anaheim, California

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Honestly, the establishment looks good. I ordered a medium steamer and this sandwich looks like a small? For $14 almost $15 this is ridiculous I'd rather go to Jersey Mikes. And the meat portion ‍ I was expecting more. The girls making the food were nice but as I was walking out they called me back bc they gave me the wrong bread? That was sketch Which makes me think maybe they gave me a small instead of a medium bc they were small sizes but then again idk their sizes probably like my 2nd time eating from Firehouse subs. read more

Always a solid meal and this is the closest one to us. I had it for the first time during a trip to Atlanta back in 2020 and immediately looked them up in California. Luckily I'm not opposed to driving 15 minutes for food! Lol My kids even love Firehouse! read more

First time and the subs did not disapoint!!! Ordered for takeout and the sandwhiches lasted in the car without any soggybread!!! The service excellent!!! Had the italian meatball sub w/mushrooms and a true flavor explosion! Hubby got the steak n cheese and wish he ordered a bigger size!!! Def will come back! read more

Deliciousness ! 5 stars for this spot! The bread warm and fresh, Ham with cheese on point

No salt or pepper. Bins for them were different sugar substitutes. Napkins are very small, and a dispenser was empty. At least 2 tables had a sticky, dirty floor. Was offered the choice to eat on, or to go. read more

Great clean restaurant sandwich presentation is amazingly beautiful and delicious. Excellent customer service! Thank you very much!