"It is disheartening when a brand's actions don't align with its stated values. While Firehouse Subs has a reputation for honoring public service, this location's refusal to honor the Teacher Appreciation BOGO offer suggests otherwise. In the H-E-B district, we take pride in supporting our teachers and first responders. To hear that local educators were turned away is unacceptable. Consequently, I'll be supporting other establishments in the area that truly appreciate the hard work of our public service professionals." read more

The sandwich was good but the service needs some work. No one greeted me smiled or thanked me for coming in. Sorry I'm just used most establishments doing this. Also The young lady making sandwiches behind the counter should quit her job. I was the victim of racism by her. read more

They have a good awards program and the sandwiches are always delicious. I've most recent discovered their meatball subs and they're are better than some other sub chains I won't name. Service is always fast and friendly and ambiance always fits the firehouse theme. read more

The food was delicious as always. The service was on point! They have a new younger employee, I think his name is Charlie--he did an outstanding job. He made sure to welcome every customer into the store, was taking back-to-back orders, and still found time to stock and keep the lobby clean. All of this with a positive attitude--it was awesome! The ambience was just as great--clean, comfortable, and inviting. It really makes the whole dining experience even better. Keep it up, team! read more

Great good, good rewards program, consistent, love their weekly promotions. I just wish the promotions were offered to members who walk in instead of only ordering in app go get the deal. Staff at this location is usually nice. read more

Jonathan and Chris were incredible. The moment I stepped inside, I was greeted with exceptional customer service. I couldn't help but give them a big shoutout for their outstanding treatment of their customers! read more

Can't go wrong with an Italian Sub! I placed an order online, it was done at the requested time and the pick up was done without any hassle. I have no complaints! read more

Firehouse Subs - Italian Sub (medium) - Sandwiches Near Me - Euless, Texas

Stoped in here for a quick bite. Obviously there's nothing too special about Firehouse Subs. On their best day I'd still only give them 4 stars simply because they are a stock chain with nothing really stand out to offer. Hearty sandwiches made relatively quickly and some decent side options (chips and cookies). This location was average. My only criticism was that firehouse usually steams they bread and this bread was baked and toasted (a la Subway) for some reason. Not my favorite and not anywhere near as tasty as the previous option. Maybe this is something they are going to brand-wide. If so, I will be eating here even less. Overall... not a bad bang for buck. read more

Firehouse Subs - Firehouse Hero - Sandwiches Near Me - Euless, Texas

I love Firehouse Subs, but this location is awful. I've been 5 times now and each time has taken 15-20 minutes to make 1 sandwich when there was nobody in front of me. Today they had 4 employees "working" but one of them brought their kid to work and he was climbing on the counter and the others were hiding in the back on their phones. That left one employee to make the sandwiches and also cover online orders. Just awful. And the sandwich was drenched in sauce - so soggy I couldn't even eat it. read more

Big fan of Firehouse Subs. This location lacked a bit of the snappy quick service but resulting food was delicious.

I want so much to like firehouse subs, I love the concept and the idea behind it, but the sandwiches are just subpar. The sandwiches at potbellys and Jersey Mike's both cost the same and are three times better. I got a hook and ladder today from firehouse and it literally just felt like I was eating lettuce and bread. The sandwich was 80% lettuce and looked like it had about three pieces of meat on it for an entire sub. The taste is not there, the proportions are not there, the subs are not there. read more

My fav sub shop. All sandwiches are awesome and don't forget about their Philly cheesesteaks.

If you are looking for a really great sub sandwich, Firehouse Subs on Hwy121/Glade in Euless is the place. We have eaten at a lot of places but even my wife says "Best sub sandwich made." We eat Club on a Sub, Engineer Sub, Hook and Ladder and Turkey Bacon Ranch. All are fresh and delicious. Hard to try other sandwiches when we like the one's above. I have to withhold one star because of Covid protocol. They used to have about 30 bottles of hot sauces with numbers from 1-10 heat ratings. Ten being the hottest. Now they have about four options and they are prepackaged in single serve plastic containers. I understand why they can't have 30 and can't put bottles back on counter but we got spoiled. Won't be a factor in our decision to eat there. Great place, fast friendly service, always greeted when we enter the front door. read more

I came to this location with a big order for about 20 people as I was ordering lunch for the office. Instead of ordering online, I thought it would be easier to order in person. I am assuming he is the manager but Amron was the nice man who helped us out. He was patient, organized and had great multitasking skills with helping his other associates with other orders and helping us simultaneously. Even though I could have ordered online and made his day easier, he still took the time to assist me with a great attitude. If this man is not the manager, than he needs a promotion!!! Thank you Amron. - Briana from Archer read more

The subs at Firehouse are amazing. And the fact the customer service at this location is always A+ makes the experience even better. You cannot go wrong at this location. read more

Love this location! The crew always greets and always has my order ready and if don't order ahead, they take no time at all! There are always customers in the lobby so it's got a lot of traffic which is a good sign to me. read more

Food: 7.5/10 Service: 8/10 Value: 6/10 (A bit pricey for subs) Ambience: 8/10 (Nice decors. Really fit the theme) First time going in. Had no idea what to expect. As I step through the door, I was greeted by all the emplyees. It would have been 10x better if they were all females, but that's life I supposed. Next thing I noticed was the huge fire house wallpaper followed by all the hot sauces with hotness number rankings on them. My saliva glands were pulsating like crazy at this point. A police officer entered right after me, which made it a bit interesting. I let the officer order first, so I could one up him by ordering whatever he ordered a size bigger or make it double if he was to order the largest size. As it turned out, he ordered a medium Smokehouse Beef & Cheddar Brisket sub, so I ordered a large version of that after him making sure he heard it as well. The sub was delicious as expected. The aroma was to die for. The brisket melted in my mouth gracefully. The BBQ sauce was sweet and comforting. The cheddar complimented the meat nicely, and the heat from the sauces made the sub 2x more yummy. Long story short, I sat in front of the po-po with my back turned against him, lined up all three number 10 hot sauces (got a bit of stares from other tables), and finished everything before him and left without a single tear from the sauce. The employees all thanked me on the way out. I'd highly recommend Vicious Viper sauce by the way. It had little to no impact to the food taste compare to the others. I ordered a bottle online shortly after I got home. Would definitely visit again and again for sure. Cheers. read more

Firehouse Subs - 18" Brisket & Cheddar subz - Sandwiches Near Me - Euless, Texas

This franchise offers a Vetrans discount in addition to their normal ones for first responders. Great shop always friendly clean. No complaints read more

Best subs!!! The bread is fresh and the meats are fresh! People are awesome. Thank you for all you do!!

Today I watched the owner taking wrapped sandwiches and placing them into sandwich boxes (boxed lunch) and while she was carrying the sandwiches her hair was hanging down over them. The next trip with the sandwiches she dropped one on the floor and rolled across the floor, she proceeded to pick up and place into the box like nothing ever happened. At that point I was done. Staff were really friendly here. If I knew where the order was going I would have called them. #Done read more

Firehouse Subs has some of the best sandwiches around right now. This was my wife's first time to a Firehouse Subs, so we were making another convert. I have many favorites here, but I decided to enjoy an Italian sub. This is one of my favorite combinations of flavors, even though the full sandwich comes in at over 900 calories, so I can not get it very often. My wife enjoyed a cheesesteak for her first visit. This location is right off the highway along the frontage road so it is easy to get too and there was plenty of parking. The staff was friendly, greeted you as you entered, and there was the normal short wait for your sandwich. I don't mind waiting just a few minutes to get a fresh, hot sandwich. read more

The attendant was rude and mean, no customer service at all. I will not comeback here ever again

A breath of fresh air from the Subways and Quiznos all around. My wife and I showed up around 8:30 and were greeted when we entered. The place was very clean and there were only a few patrons finishing their meals when we arrived. I opted for the Italian and my wife decided on the turkey. I agree the Italian has a sweet taste to it, but I actually enjoyed the flavor. The quantity of meat on the sandwich will easily draw me back. A simple sandwich with a massive amount of meat is a thing of beauty. My wife ordered her sandwich "cold" and enjoyed every bite. The vegetables all tasted fresh and the soft drinks and chips really helped to hit the spot. Firehouse is my new sandwich shop of choice and I will return to try many other menu options. read more

Today I found a 3 inch hair in my sandwich. It wasn't just laying on the meat, IT WAS WOVEN INTO THE SHREDDED TURKEY, so as I would try to pull it out, it broke into two pieces. So I ended up gutting my sandwich and pulling it all out. I am VERY disappointed as this place is right by my apartment and I don't think me and my boyfriend will be coming back. There were a few girls working that did not have hair nets. They had their hair up yes, but they had 'fly aways' and I'm afraid it got into my sandwich. I'm not trying to be THAT person as I have worked in the fast food business and even though I wasn't around food (I worked the drive thru) I had to wear a hair net. read more

I've been here several times and have never had any problems. Love their sandwiches.especially their meatball.blows subways out of the water. Would highly recommend this place. read more

I'm a fan. I've been a fan for quite a few years. I've turned many friends onto FHS over those years. I seem to have developed a rotating "favorite"- but it all began with the Hook & Ladder. Firehouse steams their meat and the bread is ultra fresh- this seems to be consistent everywhere I've eaten (Phoenix, Overland Park KS, Dallas, etc.) so that's a good thing. Each sub comes with a pickle and you can make it a meal for a couple extra bucks. It's a little more pricey than a Subway but you get what you pay for. Right now, I'm totally digging the #10- Smokehouse Beef & Cheddar Brisket. It's so damn good. Try it and you'll see. Firehouse Subs is also known for their collection of hot sauces. Each bottle is labeled (1-10) for its intensity. So if hot sauce is your thing you can order a sandwich and smother it with one of your favorites, or try something new. I prefer the house sweet pepper sauce- very delicious and compliments the Beef & Cheddar sandwich quite well. The ship was founded by firefighters, seems to support some great organizations, and the staff is always friendly. read more

They have great food customers service is amazing I would go back a 1000 times, people very sweet very clean

Great sub I had the Italian. Delicious hot and tasty. I love the coke vending machine that gives a huge huge variety of fountain drinks. Like mine was diet dr pepper with vanilla and Cherry. Staff was very friendly. Nice seating area a little cramped but clean and picked up. TV's at both end added a little background and viewing but quiet enough to talk. Bathroom very clean. A little pricey for a meal $9 sub, drink and a bag of chips. But worth it to me. I'll be coming back. read more

First time at Firehouse Subs this afternoon, tried an Italian. The shop was 1/2 full, however no one else was in line. The assembly line (5 people behind the counter!) looked disorganized, and as it turned out they made just 2 sandwiches before mine and it still took over 10 minutes. A strike against, but something I'd overlook if the food were good. Unfortunately, the sandwich was a hot mess. The bread was soggy, the meat was drenched in liquid and the combination of flavors was just weird. I will stick with the Which Wich Grinder, thank you very much. read more

Firehouse has all the ingredients necessary to become and stay a Number one sub shop: Quality bread, quality meat , quality pickles, etc. You name it, this place, I believe, has it all. As well as the food and service, there's a coca cola freestyle machine as well; a chance for every drink enthusiast to flex his or her drink muscle and show you just what these firefighters really do best. I was hooked from the time I spent with my first sandwich I devoured off the rip (well, we really can't call it that any more, can we?) thanks to my man's prodding, and I've been thanking him ever since. read more

Usually a fan of firehouse but customer service was terrible at this location and was made to feel as if I was interrupting there day. DO NOT GO TO THIS LOCATION! I know I won't be. read more

This is a great sub shoppe - oh my! Firefighters and police officers get free drink and chips with sub. The food was fresh and wonderful. I thought subway had a decent sub-OMG no no no! This place serves sandwiches/subs that looks like the advertising and it is great! This is my new place. Again great food and people as well as providing an incentive to our public service folks that keep us safe! read more

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This is my favorite sub sandwich shop. Their customer service is unmatched and they are always in a great mood. 12/10 would recommend.

Best sub place in town. The only down side to his place is there is very limited to seating, so if you are going at lunch time make sure to get there early or you are going to be waiting for a free table for a bit. read more

I don't get why this place is getting such great reviews. It was terrible. Soggy gummy bread, dripping wet lettuce, runny mayo, & you just get a big pickle slice rather than having it on the sandwich...which makes even more of a mess. Won't be back. read more

Hands down my absolute favorite place to grab a sub. I am never disappointed with the food. The staff is friendly and pleasant. Keep it up and I'll keep coming back! read more

We had 2 meatball subs and a ham & Provolone sub. They made the subs to order, everything was fresh. The drink cups were big and they have the soda machine with all the drink combos. We also got a brownie, which was very good read more

Great service and yummy food. :) they always get my order right and they're quick too! It's always nice and clean in here as well. :)

I got the meatball which was Yummy and tasted home made! Staff was nice and yummy selections to choose from! Great job Firehouse!

Second trip, gotta say I've had my last subway sandwich! Had the hero combo today and it was great. Wheat bread loaded up with roastbeef, turkey and ham with all the veggies is a full meal. No longer will I go to the dingy subway stores where they painfully count out each little slice of process meat products. Can't wait to get back here and try something else. read more