Love these subs. I have been a customer of firehouse for many years and have always been pleased with their food.

Great service as always. Food never disappoints. I've been to the is location probably two dozen times now. My husband, son and I come when we are in the city and need convenient meal before the drive back. read more

My wife and I stopped in after church and this location was very close to our downtown church. We were both in the mood for a sub. When we arrived, the parking lot wasn't full at all. I am sure, due to the location, the restaurant is very busy during the weekdays with all the medical facilities close by. On the weekends, it's sort of laid back. My wife ordered the Turkey Bacon Ranch on white, and I ordered the Italian on wheat. Both of our sandwiches were SO delicious and prepared just like we wanted. The staff was very friendly and welcoming. Thank you, Firehouse for nice visit and good food. We'll see you again soon when we're in the area. read more

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Wanted something for lunch and saw that this location was nearby. I ordered an Italian combo with salt and vinegar chips and pineapple sprite. I asked that jalapenos and banana peppers be added but totally forgot to request spicy mustard. The restaurant was clean and multiple employees greeted me upon entry. The sandwich was pretty good and I was surprised by how soft the bread was. I'll definitely be back. read more

Firehouse Subs - Italian Combo minus chips and drink ( not photographed) - Delis Near Me - Fort Worth, Texas

One of our favorite Sandwich shops. Always fresh and yummy. Always a solid lunch choice.

Update: I'm so glad I gave this place another try! Lyn and the crew kindly welcomed me, took great care of me! Lyn is the best, made me laugh! Great sandwich this time, no mustard, no mayo! read more

Firehouse Subs - potato soup- yum!! - Delis Near Me - Fort Worth, Texas

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Benny was great! She even verified my food allergies! The restaurant was clean and food was great.

Stopped in during lunch hours during the week for a To Go order. There are numerous tables to eat at and two TVs that were quietly showing baseball. It was very busy but not crowded, loud, or chaotic. There was one person in front of me ordering when I got there and I was quickly able to order. The staff were friendly, assisting customers, making the food & visibly cleaning the dining area. I ordered a medium turkey bacon ranch and it was very good. There was a display at the end of the counter that had a variety of hot sauces and mustards - and probably more sauces that I didn't pay attention to. A good sandwich and quick experience at a good price. read more

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Very kind staff, best service I've come in contact with. The food is the same as any fire house subs, if you like it you like it if not, you don't. read more

They are so kind and funny. The food is delicious. Jessica provided amazing customer service. I will be coming back soon. read more

I eat at firehouse all the time and this was the first time at this location but it was the best sub I've ever had. The people here seem to take things more seriously and are super nice. Someone is usually out cleaning up and the place is nice and orderly compared to some other locations. read more

This place is what got me through 2nd grade. this was all I would eat now that I'm older I don't like it as much but it's still goated.

Every time I order food from Firehouse Subs they deliver every single time! I order through DoorDash & Yelp!

Came in for a bite this morning, was welcomed as soon as we walked in. The service was phenomenal from the cashier. Food was tasty as usual. I got the meatball sub. We felt very welcome here. read more

I'm normally ecstatic about Firehouse Subs ( https://www.yelp.com/biz/firehouse-subs-keller-2?hrid=sFyvc3obnT8KnDaiFjtb-w ), but sadly the new Firehouse Pub Steak did not work for us. A sandwich without veggies is kinda boring, and I thought the cheese sauce to be rather salty (but I will admit to a salt sensitivity). We won't be having this particular sandwich again. But Firehouse will remain on our "go to" list when craving a hot sub. Other than that, good location and the same cheerful staff I have come to appreciate at Firehouse Subs. A quick note on the philanthropic aspect (see link above), this location did not ask me to "donate the change", rather they asked if we wanted to "add a donation", and the options were dollar amounts, $2, $3, $5, etc. I get it, it's always going to be a bigger number than "the change", but I was taken aback. Parting with change has always been easy for me, either by tossing it in a bucket, or rounding up a number. But this caught us off guard, so we passed. I feel kinda bad about that, so I'll make up for it next time. Bottom line: Still waiting for a cold day to try the chili. read more

Firehouse Subs - We are not overly impressed with this particular offering. We think the more traditional Subs are more to our liking. - Delis Near Me - Fort Worth, Texas

Jessica was very friendly. She was quick to take my order and helpful on my sandwich selection.

There's a guy there who obviously gets overwhelmed during rush hour. Gets very rude and agitated for simply doing his job. Won't bother to look for pick up orders or try to help you. Obviously doesn't like his job but that's a personal problem. Ask the nice lady instead, she's prompt and won't start any trouble like the other guy. read more

They're efficient and the sandwiches are great. I can never finish my sandwich fully. The place is nice and clean and fairly quiet too!

I ordered a salad with extra dressing spoke to someone at the restaurant to ask for the extra dressing she told me no problem. Two minutes later I get a call from my door dash guy. They gave my salad and drinks to someone else. He put me on speaker and they proceeded to tell me there was nothing they can do. Wanted make me another salad told me I just needed to have my orders cancelled and do a new one. I chose to go a different route with my food. And highly recommend Dave's Hot chicken they got my order right and didn't give it to someone else and tell me they couldn't do anything. So don't use them for sure as delivery because if they screw up they are not going to take responsibility for giving it to the wrong person! read more

THE FOOD IS AMAZing! One of my fav places to get a sandwich soup and salad and always have a hard time picking which one! I highly recommend this place over jersey mikes or subway or any other sandwich shop!! read more

I enjoyed the chicken salad sandwich I had. Very good flavor and texture. The bread could have been a little less toasted for me but I'm guessing most people like that extra flavor. I wasn't offered a choice of whether or not it got toasted. I did feel safe there, because of all the police and other uniformed men and women that eat there. Lots of them coming in and out. They seemed like they were all frequent customers. Service was friendly and quick. I'll probably return here if I'm in the area again. But I'll be sure to specify that my bread not be toasted. read more

This company's employees apparently don't know how to read a ticket because I have NEVER gotten a sandwich the way I ordered it. A gluten free italian, toasted. No onions, add cucumber, banana peppers, and deli mustard. How hard is that? I order the same EXACT thing, every time, and I usually have it delivered to me because I'm at work, so I can't just send it back. Its not a technology error, because regardless of whether I call in my order myself, order online, or send someone, it has been wrong, in some way, EVERY TIME. Whats even more unbelievable is that it happens at every location I've been to. I have been a server in the food industry for 8 years, it takes A LOT for me to lose my patience with food service workers, and I rarely leave reviews, but this is ridiculous. I can pick off onions, whatever, but the cucumbers and banana peppers, out of probably close to 15 orders, I have gotten them MAYBE 3 times, and only once were they BOTH on there. When I call to tell the store, the only thing they say is "oh I'm sorry about that" as if sorry makes me feel any better when I'm 7 months pregnant and just want a sandwich made how I ordered it. Please be better. Sincerely, a pregnant food lover on a highly restrictive diet who just wants to eat and be happy. read more

Firehouse Subs - Medium gluten free Italian, good. No onions, good. Where's the banana peppers? Cucumbers? Deli mustard? None - Delis Near Me - Fort Worth, Texas

So was asking the manager (Amy) how they charge $1.40 tax on an $8 salad and she looks at the receipt and say's I dont know and walks off. Then hands me a sald full of cheese after I requested NO cheese and prceeds to get mad because I wouldn't accept it. read more

Maybe the worst firehouse subs location I've ever been to. did not have any hot sauces other than A1 sauce, the firehouse captain Sorensens sauce, cholula, and sriracha. No tea available many of the tables were dirty and the staff was not at all friendly. Overall I could've dealt with all of this if they at least had the selection of hot sauces I've come to love and is the reason I keep coming back. I will not be back at this location again. What a waste of time read more

03/30/19 3:30 pm Saturday. This place is terrible. Our sandwich was bland. So sad. I normally love firehouse subs. This time their sandwich lacked flavor. Deeply disappointed. read more

Service is average for a fast food place but the quality of meat they use is unbelievably poor.

Awesome place for sandwiches!!! Was getting a bit bummed at first because of app, but there is an updated version out there. Enjoy!!!! If you have never had Firehouse, you must try it out. Very, very good!!!! read more

Firehouse Subs - Awesome place for sandwiches!!! Was getting a bit bummed at first because of app, but there is an updated version out there. Enjoy!!!! - Delis Near Me - Fort Worth, Texas

Whhhaaaaatttt's up guys? GAINS guy back at it again to tell about my GAINS adventures. After someone had stolen my basketball from 24 Hr Fitness while I was hooping it up with the big boys, I felt like I had to eat my sorrows away. Oh...and replace the calories I lost because I'm in it to win it...GAINS that is. I can tell you now I am a solid 150 lbs, even after losing water weight. I can attribute a lot of that to Firehouse Subs, where they build men out of smaller men. I usually go for the Club or the "Hero", because I want to be a hero by the time I go through puberty. I'm a late bloomer. I will say, all of their sandwiches I order (I usually ask for everything on it because I ain't scared of no fat) are on the sweet side and I think it's because of the meat, but I'm not sure. Also, I wish they included two pickles with the large sandwich, as one flaccid pickle is not enough to satisfy my want for that sweet, long, vinergary, salty....ahem. If a manager wants to message underneath this review to let me know about why the sandwiches are sweet and offer me a free sandwich, I'm down. I usually get the large combo for every order. Reason being it lets me have two meals. Remember, I am 150 lbs of raging animal. So it doesn't take much food for me to get GAINS. Annnnyways, I'd recommend this place. I'd recommend it more if they offered me a free sandwich for coming here so often. Yes, I am asking for free food. Help a brother out. read more

Their subs are amazing. Their customer service is on point and always friendly. Cant ask for a better place to eat that's fast, friendly, and clean. I highly suggest the meatball sub! You can try one on August 4th by bringing a 24 pack of bottled water for the firefighters! read more

Firehouse Subs - Firehouse Meatball Sub - Delis Near Me - Fort Worth, Texas

Shoutout to Dewan for being an amazing server! Great subs and excellent service! The meatball sub is great here and the coke freestyle machine has specific drinks for pairing with their subs. I also love that part of their profits go to helping our community first responders read more

I just wrote a review about a sub I purchased today and now I need to followup with another review about the salad I got. The salad was OK, greens, tomato, cuke were fresh/crisp although there was no peppericini which was listed as an ingredient. Another missing item like the cheese on my sub. However, my main criticism was the dressing. They didn't have any blue cheese-which is a pretty basic offering-so I went with Italian. The dressing was a D-, not even comparable to Walmart's Great Value brand or tasty packet dressings that come with fast food salads. There were no bits of garlic, herbs, pepper or anything in it. Everyone knows the dressing makes the salad, right? This was the cheapest, worst Italian dressing I've ever tasted. Negated the taste of an otherwise decent side salad. They had about 5 choices, who knows what the others taste like...Beware before you ruin your salad read more

I would give no stars if I could for this location. I placed an online order on 2/26/23, and my wife walked in to pick it up. She was ignored while she was in there and when she spoke to an employee about it, two other employees argued with her, and one called her a "Karen." Only 1 sandwich was made properly, the rest weren't, and an item was left off. I filled out a survey, and the General Manager insinuated my wife was lying about the incident, claimed the other customers were helped because my wife didn't know where to stand, and told me that I could have my money back if I came back. (It was never addressed why NONE of the employees offered to help her. She was in a neck brace, so I would think a restaurant started by firefighters would have compassion). Nope. I don't need the money that badly, and I don't need this restaurant. My wife wouldn't lie about this. I also have two brothers who were firefighters. One retired, and the other died in the line of duty, so I have tried to help this establishment, but I definitely won't be giving this store anymore of my business. read more

Great service! Great food! Thank you for my birthday sub. I always enjoy firehouse subs. Check out the app and watch for your birthday surprise. read more

Firehouse Subs - Delis Near Me - Fort Worth, Texas

Check out my photo of my daughters burnt sandwich!! Does this look appetizing to you??? My child didn't think so either! Of course they wouldn't have served this to us had we been eating in house!! We didn't see it till we got home! No more firehouse for us! read more

Firehouse Subs - Does this look appetizing to you??? My child didn't think so either! - Delis Near Me - Fort Worth, Texas

The employees are always nice! The food is delicious!!! On the Weekends, one kids meal free with one adult meal. It sure does help a little. read more

So this is the second time I had order from this location and they have not sent the complete order. Talk to a Stephanie was was very rude and not willing to help, that's what you get when you just put people in position they are not qualified to do. She tried to blame the situation on the Uber driver but when I asked if the rest of my order was there she couldn't answer. What has happened to customer service. Will not be using this location again. Hire better people!!!!!!! read more

I have not had a bad sub there ever!! Every time anyone goes in, there are friendly staff greeting people and smiling. There are staff members going around cleaning at all times and making sure all the customers are enjoying their meal. The subs may be a little more expensive then subway, but worth every penny! I highly recommend this store to anyone. Oh and don't forget the endless supply of different types of hot sauce with staff who can recommend the perfect pairing! read more

This a good gourmet sandwich shop. Being new to the area, it's become pretty popular for those working the medical district. The food is fresh and tasty. They have a good selection and they have a rack of hot sauces to try if you're feeling spicy, because, you know, it is the "firehouse". read more

This was our first visit so we had a few questions and the staff was nice and happy to answer them, that was the nicest part of our lunches. My husband had the cheese steak and I ordered the Italian fairly simple order yet it seemed to take forever and there was very few people. Neither sandwich was stellar and they seemed a bit small for the large price, also WHO puts Virginia honey ham on an Italian sub??? Tony Soprano will speak to them about this! read more

Excellent customer service, gentleman at the register was exceptional! He was very helpful in a time of stress.