This was my first time trying Firehouse Subs and it was a big hit. All the flavors packed a punch and the sandwich was not saturated in sauce. I enjoy the decor that was themed to Huntington Beach and seeing that they donate to the local fire agency made me happy. Thank you for being part of this community and I look forward to returning for more great service. read more

This was my first visit to Firehouse Subs, and unfortunately, it was disappointing. I purchased two sandwiches. I ordered the Veggie sandwich with mustard only, but when I got home, I found it had mayonnaise instead of mustard. The onions were also not caramelized as advertised. As a result, a $14 sandwich went straight into the trash. I also attempted to pay with a Firehouse Subs gift card that I purchased at Albertsons, but I was told the store does not accept gift cards purchased through third-party retailers. Since there was no manager on duty (Tuesday at approximately 1:41 p.m.), I was told a manager would call me back. When I called the store to report that my sandwich was made incorrectly, I was rudely told that I should have asked for "no mayonnaise." However, I specifically ordered mustard only, so mayonnaise should not have been added. If Firehouse Subs does not honor gift cards sold through retailers such as Albertsons, customers should be informed before purchasing them. I am still waiting for the promised call from the store manager. There are many other sandwich shops that offer better food and a better customer experience. ZERO star! read more

Ordered online the meatball sub with extra marinara sauce and all the toppings. It was ready when I arrived but was missing the soda cup. The meatball was delicious with a tinge of spiciness. The place can use a little bit cleaning. I came around 4:30 and tables have not been wiped nor the floors swept. read more

The meatball sandwich!! Is a must have.. for those late work nights. This is the place to pick up dinner .. must have.

Going downhill fast. Ordered a meatball sandwich, medium, combo. Ane a small Italian. Ordered toasted bun. More than $30 dollars. Sandwiches soggy mess. Not toasted. Meatballs were soggy, no.taste marinara, like just tomato sauce. Both samwiches appeared like they were run over by a truck. These used to be great. Not now. I give up. I will not be back. read more

It's been a while since I've been to a Firehouse Subs. I didn't realize there was one near my work. I've been here like 3 times now and I've tried a couple of their different subs. It's very good. Service is fast and friendly. But each time I get my food to go they don't give me a bag for my chips and sandwich. I guess they're trying to save on plastic/paper bags. The sandwich does come in it's own container so I guess it's alright. Along with Jersey Mike's, I will make this a regular place to go for sandwiches. read more

Absolutely terrible. They are 2 for 2 on messing up my order. I walked in and asked for a roast beef sandwich with provolone on white bread. I received a turkey sandwich with 2 slices of roast beef on wheat bread.... I am thoroughly disappointed with my experiences here. $20 for a sandwich that is nothing like what I wanted / ordered. Maybe the 2 guys making the sandwiches should pay more attention to their customers than the basketball game on TV. I will never come back and will spread the word of how terrible this location is. read more

Younger girl employee complaining about break violations loud enough the whole restaurant could hear. Girl I'm trying to eat in peace Meatball sub usually is very good but bottom layer of bread was grossly soggy this time. I ordered pepperoni maybe would've been better if they put the pepperoni as the first layer between sauce and bread. read more

First time visiting and was so looking forward to trying firehouse. I was not as impressed as I'd hoped to be. The restaurant itself is really nice for a sandwich shop. It's decorated with loads of fireman gear and decor. Really clean and tidy. Loved that. The service was good as well. Staff is knowledgeable and friendly. We ordered a pastrami sandwich with chips and a drink and a steak and cheese with loaded potato soup. The sandwiches were tasty but lacked filling. A lot of bread a little meat and veggies. This a sandwich does not make. The potato soup was horrible. It had a bitter/tangy taste. Almost sour like it had gone bad. I had to return it and get chips which were a safer choice. Their ice tea was delicious and they have loads of drink choices which is nice. Don't know if for the price we paid which was $34 for a small and med sandwich with chips and a drink, we will return. Sad because I was hoping to like them so much more. read more

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Expensive but great sandwiches!. Gotta watched tho sometimes get the order mixed up watchbth prepare your order! read more

I have been here twice and won't be back again. Tried to order a build your own sub, which is on the menu. The lady helping said "oh you want this one minus these ingredients" fair enough that was pretty much correct but I felt this hurry up and order vibe when there was no one waiting behind me in line at all. I didn't want a hot sub which is what I was trying to say but I just felt like I was rushed along. When my sub was wrong the gentleman that made it was very kind and told me to just tell her or the manager and "most likely" they would remake it. At the point I just paid $19 for a sandwich and was rushed through the process. I told him it's all good and went home and gave it to my daughter and husband to eat. Just maybe listen to people as not everyone knows your whole menu and have been there 100 times. Some of us are new and need a minute. More patience please read more

Okay, I'm OBSESSED. Firehouse Subs has completely ruined other meatball subs for me because NOTHING compares. I always get the meatball sub with garlic bread (I think it's called the Pepperoni Pizza Meatball or something close?) and it's literally life-changing. Like... how is it so cheesy, saucy, garlicky, and perfect every time? Not even soggy! Just perfection. Yeah, it's a little pricey, but honestly? Worth every single penny. The bread is toasted just right, the pepperoni gives it that pizza kick, and the garlic butter just seals the deal. It's giving comfort food, it's giving flavor bomb, it's giving main character energyyyyy read more

Our first time visiting firehouse subs was on our road trip to Utah. Ever since I have been want to try again lol. Luckily for us the closest one is here in HB. Service was good Food was yummy We will definitely be back. :) read more

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I was out running errands today and hungry, driving down Warner I saw Firehouse Subs in the Ross shopping center and I am really glad I decided to pull in there and give it a try. I ordered the spicy Cajun chicken sandwich and it was off the hook delicious. I chose the honey wheat bun and it was perfectly toasted. The chicken was tender (I don't eat a whole lof of meat but needed protein today. Chicken usually doesn't sound good but it looked good on the picture and I was pleasantly surprised by how tasty it was. Perfectly tender) The sauce was spicy and a perfect amount mixed in with the chicken.. the whole sandwich was well put together and super tasty. I also appreciated that the lettuce didn't have that bleachy chemical taste that most sandwich places serve. Fresh clean lettuce is so hard to find and made me an instant fan. I will definitely be back. They have a lot of sandwiches to choose from and really interesting sauces. If you round up you meal, the change goes to support firefighters/equipment, which i thought was Really awesome also. This will probably be my new favorite sandwich shop read more

I was just about to experience Hypoglycemia when I happened by this sandwich joint and ordered 2 combos. The Italian was delish and Wifey's meatball sub was on point! No waiting to partake of the deliciousness... This would be our go-to in HB! read more

Firehouse Subs - Italian - Sandwiches Near Me - Huntington Beach, California

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The sandwiches were terrific. Service was personable and friendly. Ambience was that of a fire station We loved it and will be returning soon. read more

tl,dr: a yummier option for to-go sandwiches. Likes: + Plenty of delicious sandwiches to choose from. They all go great with the accompanying pickle. + Firefighter-themed interior decor. + Despite the supposed shortage of pickles, they gave me one along with my sandwich order. + Two restrooms. Good! Every restroom should have more than one. + Plenty of parking. Non-likes: - They don't have a Yelp check-in coupon like the one in Costa Mesa does. Neutral: . Service was medium speed. I had: $13.19 Cajun Chicken (M) + tax read more

Trying to get a quick bite to eat, yeah that's not going to happen here. This place takes ages to make a sandwich. Unwelcoming staff. Expensive for average food. read more

I have heard great things about Firehouse Subs by my hairstylist since it is in the same plaza as the salon I go to. She suggested me to download the app and place a pickup order on there, however the app was lagging and not working at the time. Then I found out that I could place a pickup order through Yelp. Yelp is partnered with Grubhub to provide delivery and pick-up. I ordered my food for pickup and when I arrived the girl said the ticket did not show up yet, which I thought it was strange since it said that it was ready for pick-up on the app. I kept on waiting for it to show up, and it never did. I showed the guy that works there my order through Yelp and he said he would be working on my order. Later on, another costumer went in and had the same issue, turns out their third party system was down. Honestly, the food was mediocre. The three stars was for the guy that works there as he was being patient and understanding about my frustration. Also, I like how they were founded by a firefighter and they support other firefighters. I know it is out of their control that their third party system was out, I guess I will order in person next time to be on the safe side. read more

Firehouse Subs - Yelp pickup order through Grubhub - Sandwiches Near Me - Huntington Beach, California

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Customer service need improvement ASAP! My order was taken by a young lady who proceeded to ask me a total of 4 times if I would like a pickle with my Turkey Bacon and Ranch sandwich, however I could not have been more clear that I DID NOT want one. A sunburned young man called me by my name as he finished cooking my sandwich, as I began thanking him he referred to me, a credentialed and well educated African-American man, using the N-word. Worse yet, I open the to-go container to find 5 PICKLE SLICES on my sandwich! Such ignorant behavior left me feeling unwelcome so I have no interest in ever returning! -Cordially, Dr. De'Vinci Brown, Princeton University read more

Firehouse Subs - Sandwiches Near Me - Huntington Beach, California

i wish i got the girls name working today 7/25 around 3:00pm but she made this sandwich so bomb this is the best sandwich i've ever had in my life.cheese perfectly melted bread slightly toasted and all the flavors perfectly added , clean inside and the restrooms were clean /smelled good. I will definitely come here for another sandwich ! read more

Firehouse Subs - Sandwiches Near Me - Huntington Beach, California

Let down! Other locations are far superior. Zero for this location, it's horrible! Quantity & Quality is very small compared to other locations. Giving firehouse chain a bad rap, made me really sad cause I love fh!They should have their franchises pulled. Hook and Ladder Sandwich Sandwich was soggy and nasty tasting and not hot. Ordered online product was not delivered at promised time it took over 30 minutes. Service is rude and slow. Tried to talk to manager short, older dark hair lady in red shirt and she didn't care or solve problem or try to even go make order, ended up waiting 10 minutes longer. Place was so unorganized. Dirty no one busing tables. I won't come here again. read more

Firehouse Subs - Hook & Ladder where's the 2 meats? - Sandwiches Near Me - Huntington Beach, California

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Service was ok, but sandwich was just mediocre, very small and measly on the meat. Very dry and nothing on it. I could have walked into a grocery store, got a roll and slap a few slices of package meat and had the same thing for half the price. I can see why nobody was in thee. Soda bar was dirty and messy, floors were dirty and with trash on the tables, but apparently the employees don't care. read more

Over priced and some sandwiches are ok and some are just awful!! All servers DO NOT MAKE THE SANDWICH ASSEMBLY ALIKE!!! They need to use more sturdy rolls-too soft and when you have sauces/dressings sandwich is soggy!! Last time ordering from any location because after trying different locations about 7 different times we have never been completely satisfied with any sandwiches we have ordered an this sandwich was the last straw-took one bite and threw it away because meat tasted funny and as you can see hardly any cheese, bell pepper/onions and can you see Mustard-FIREHOUSE STEAK & CHEESE I didn't any right away when hubby brought it home, took the top bun off so could put in toaster oven and was SHOCKED at the amount of FILLINGS!!! Hubby ordered a "club sandwich"-said it was "ok" however he said "BYE FIREHOUSE FOR GOOD"!!!! read more

Firehouse Subs - Firehouse Steak and Cheese - Sandwiches Near Me - Huntington Beach, California

This is my new go to for a sandwich. I get the Hook & Ladder. They heat it up and toast the bread and omg it's amazing. It's never dry and I eat the whole thing every-time. The large is too big for me, even when I am feeling the hungriest. The staff always is nice. It can get a little busy and takes a bit but worth the wait. read more

I love Firehouse Subs so much they have the best sandwiches, on planet earth. Their Service is on point every single time they are always so helpful and want to get your order right. Their dining area is spotless and they want to keep it clean for their guests. Their Pepperoni Pizza Meatball Sub is my favorite sandwich I've ever had in my 20 years of living. It is so so so good and they make it right in front of you and it tastes like they know what they're doing. The Bread tastes so good not too crunchy, not too soft, just right. The Meatballs are big and tasty and are packed with flavor. The Pepperoni is tasty and has a nice texture to add on the sandwich. Thank you Firehouse Subs for making the best sandwiches on earth. I would highly recommend this place for anyone who would like to get a sandwich on a nice cool day this is the place to get a sub. read more

Firehouse Subs - Pepperoni Pizza Meatball Sub - Sandwiches Near Me - Huntington Beach, California

I had the best American sandwich shop in town: Hook and Ladder. I just ordered the medium Hook and Ladder and it was just right. read more

Firehouse Subs - Sandwiches Near Me - Huntington Beach, California

Amazing place. First time coming to Firehouse Sub since there isn't any location near Torrance. I watched youtube video of this place and how items are named after firefighter reference. Interior is gorgeous with firehouse decors. I had to closely read each subs since it's named like Hook & Ladder. I got the Hook and ladder because it was free using my tmobile tuesday app. Medium sub looked about 8-9" . quality of meat was good. They have nice fountain drink machine. Overall it's worth it eating here especially i think some proceeds go to fire department (?). Great sandwich chain read more

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Located off Warner Ave in Huntington Beach. They don't really have one near by me and I was in the area. Parking is shared with the other businesses in the plaza. Came here to redeem my free Hook and Ladder sub with purchase from T-Mobile Tuesdays. The sub was good and toasted and warm which I was not expecting I thought it was gonna be a cold sandwich. It does take a little time for them to make the subs especially when crowded. Overall I had a good experience and the sub was to my liking. read more

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Went over last night to the Firehouse Subs On Warner in Huntington Beach I ordered the New York Streamer. Very disappointed! the meat was chew I had to spit it out because I could not chew it and then swallow it! and for the $14.00 Plus I paid for the medium sub Honestly not worth it and the pickle dry and not juice! Really !! I will not be going back to that location again! Not sure it I will ever go back to ant store again! I mean the price you pay and you get so little for your money!! it just does not seem worth it anymore! with the low quality and uncaring of the employees! read more

This was my first time, Troy was awesome helping me pick the right sandwich based upon what I wanted. Thank you. Awesome place too.

I read A LOT of reviews before writing this. I have always liked firehouse, they heat the meat which gives the added juiciness to the sandwich. It's SO good! I bought my husband a gift card and we used it today. I'm not sure why people complain about the price, next time make a sandwich at home. Getting food out is always going to be expensive. When I bought the gift card the girl was new and nice, someone was training her. Yes, it takes a minute for them to make the sammich, it would take you a few minutes too! I will be back! read more

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Firehouse Subs is a chain started by firefighter brothers in the '90s. They are soo much better than Subway... so the next time you're thinking of Subway or Quizno's, go here instead! This location is on Warner and Goldenwest, in the Starter Bros, Ross, and Blaze Pizza shopping center. I tried 2 of their hot subs, the Virginia Honey Ham and the Smoked Turkey, both on white bread. It came with provolone cheese, and their "fully involved" concept, which includes lettuce, tomato, onions, mayo, and mustard. Simple, yet so fresh and packed with flavor. Toasted to perfection... Customer service was excellent, and during Covid-19, the staff was wearing masks and trying their best to social distance while assembling sandwiches. There are floor markers and chairs to sit on while you wait, and two separate areas for ordering and online pickups. They were extremely busy with online and takeout orders, but they still maintained great service. I will definitely come back again to try their other subs and sides. Happy eating and stay safe! read more

Firehouse Subs - Virginia Honey Ham Hot Sub $5.69- small Delicious! 5 stars - Sandwiches Near Me - Huntington Beach, California

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Usually love this location as it's quick on the mobile ordering and i never have any issues. Today i noticed there was a paper wrapper inside of my sandwich. Not really sure how that happened. *EDIT: Got reached out by Troy who apologized, i understand mistakes happen and i will definitely be returning. read more

Firehouse Subs - Wrapper inside of sandwich - Sandwiches Near Me - Huntington Beach, California

As far as sub places go, this is one of my favorites. I like that they nicely toast and melt the cheese on the soft bread. When subway toasts their subs it just tastes stale, but Firehouse reminds me of a better tasting Quiznos. My go-to is the turkey bacon ranch, but the hook and ladder is pretty good too. Service is fast and friendly, and each kid gets a plastic firefighter helmet with their kids meal. Each Firehouse subs is decorated with firefighter gear and decor, which kids seem to love. They offer a free drink to first responders with proper ID, which is a nice. Overall I prefer this place over subway, Jimmy John's or Jersey mikes. That's This critic's review, until next time, I'll be eating. read more

Sandwiches are good, overpriced for their size but good. Service leaves a bad taste in your mouth!!! Ordered 2 sandwiches at 2:50 to be picked up at 6:15; they hadn't even started them. Then a young lady working behind the counter announced to everyone in the shop that it was going to be awhile before their orders would be ready . . . it was obvious by her tone and demeanor she was not in a good mood. Twenty minutes after I checked in my sandwiches were ready. It was the last night of their "After 6 half-off deal" so I'm sure that had an impact. I did feel that the meat quantity reflected that too, HALF-OFF!! read more

Went here for a quick deli sandwich. When I walked in, there was one person in line, which made me happy cause I needed to get back to the ball fields to watch my son play in a baseball tournament. I realize that there are people that call ahead for sandwiches. But there were 6 people behind the counter. I waited 19+ minutes for my sandwich. I couldn't believe it. I thought they may have forgot, but the were banging the sandwiches out for the phone ahead people. Ridiculous!!! A word of advice Firehouse Subs! Leave 1-2 people dedicated to taking care of walk ins in the future, because this bad experience in. Service alone won't bring me back. There's too much competition out there doing it right. I have never waited that long for a sandwich with almost no one in front of me. The sandwich was good but not good enough to offset the poor service. Cheers! read more

I saw a coupon for a free medium sub, and I also know that some of the proceeds goes towards first responders in the state: I was willing to give Firehouse a try. This location is on Warner west of Gothard in HB. I ordered the medium Engineer ($8.79 | turkey, cheese, mushroom and produce). They have a number of hot & cold sandwiches w/ similar pricing (a large is approximately $12. In addition, a basic medium like turkey or roast beef & cheese are $4.99, and they have a couple of special mediums for $6.99. My sandwich was pretty good. It was packed with turkey and just a hearty sandwich overall. I was very full after eating my sandwich. I can't say the same for Subway, Ike's Jersey Mike's or Jimmy John's. Regarding the ambiance, its super clean in here with two TVs and a big mural. Likewise, the service was friendly & efficient. Our sandwiches were made quickly and the order was correct. I would return to Firehouse before I go to any of the previously mentioned chains. The food is fresh & hearty, and the service is friendly. An added bonus is a portion of the proceeds goes to important people. read more

Firehouse Subs - Medium Engineer ($8.79 | turkey, cheese, mushrooms & produce) very filling - Sandwiches Near Me - Huntington Beach, California

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Came by last week to try out the new location. I already love Firehouse Subs as it is and this location did not disappoint. We went to the counter to order and decided on the limited time sandwich Pastrami Reuben. So delicious, generous with the meat and full of flavor. The pickle on the side was also tasty and crisp. Customer service was also good and friendly. The restaurant was clean and picked up and they actively had employees asking if you needed anything and how your meal was. They also have the Coca Cola machine for drinks where you can have many different options of soda, juice, tea and water. Will definitely come back to try another sub and highly recommend to try if you've never been here. read more

Firehouse Subs - Pastrami Reuben Sub - Sandwiches Near Me - Huntington Beach, California

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This place needs to work on their customer service. I walked up to the counter to order food and said hello and asked the cashier how he's doing. He didn't respond and just stared at me. I got my food to go and they handed me the box without a bag, I had to ask them for a bag and they seemed confused why I would want a bag despite that I HAD ordered my food to go. So sad how people like this make or break the food industry. read more