Staff is really friendly and the food is great for the price. I love that if you round up the extra gets donated to fire departments!

I went there for a quick lunch with a friend. We both had agreed that they're sandwiches are more delicious and even more tastier than the usual subway sub. I think the portion is just right also compared to other sandwich places. The service that we received was great also, everyone there seemed very nice and out-going. I would definitely go there more often if they lowered their prices a little bit! read more

My girlfriends & I like eating here. Subs are always fast & delicious. Kids love mixing & experimenting with the sodas. The only thing I don't like is that they don't have French fries in their menu. read more

I ate here today for lunch. I had been to one in Germantown a few years ago and had similar issues that I had today. The place was clean, the employees friendly and the service good. I ordered an Italian with everything on it to go. When I got back to my office I opened the box and there was a nice size sub that looked delicious. I started eating the first half and it was very good but by the time I was through the second half the roll was disintegrating, I was basically holding the ingredients, meat and vegetables in my hands because the roll was gone. This happened to me three years ago also. A real shame because the sandwich tasted great, had plenty of meat and toppings. read more

While Firehouse is a chain, this location is fantastic!! Broderick provides excellent service and the sandwiches are always good. Overall very clean and attentive staff. read more

Wow I went in on a Saturday evening and Pamela the night Manager CSR skills were on point like never before. Since I have not been there before she even made a sub for me to taste that blew my mind.. Thumbs up and Pamela your awesome read more

Got lunch to go here today with awesome service & a great sandwich. They have one of those new soda machines that are the computer screen menu with tons of options - love it!!!! read more

We come here all the time for subs. I've never had a bad sub here. Everything is delicious -- way better than Subway or Quizno's. The employees are generally friendly and get your food out fast (relatively fast, it does take a bit longer than McDonald's or whatever but it's worth it!) I will say that parking is kind of a chore when it gets busy in the shopping center but that's the case for Kingstowne in general. read more

I love this place. Better than subway or Quiznos. The subs come packed with meat and everything else you order. The prices are fair. The employees there are extremely nice. Every time I come in all the employees greet me. My favorite sub is a large engineer on white. They also have a really cool touchscreen soda machine read more

Boy do I love me some fire house subs!!!! This place is great from the firehouse theme to the many selections of hot sauces lined up from mild to the hottest sauce in the store. Try a 10 if you dare. I usually enjoy the New York steamer or the Italian. Firehouse serving is fast and worth the price. Even if u have a big order they have TVs to watch different types of sports on. Another cool thing firehouse subs has going for then Is. Their multi beverage fountain, there are at least 30 different drinks to select from all in one fountain. This fire house is located near regal cinemas so I love going to dinner and a movie with friends and family. read more

I love this place. Awesome subs. Reasonable price. Friendly staff. Plus, they help firefighters. Perfect combination.

I have regularly ordered cold subs from Firehouse. Today, I learned that Firehouse has discontinued their cold subs. The store was very kind to offer to make my usual Hook & Ladder, but using the hot sub rolls. Must say that the hot subs rolls are tasteless and dry compared to the old cold sub rolls. Maybe, made to stand up to toasting, but they pale in flavor. The old rolls were sweet and moist, like Hawaiian bread. May have to reconsider my choice of sub shops. Wish Jimmy John's delivered to my location. read more

Best Subs In The Business I have been going to Firehouse for months now and I have yet to have a bad experience there. The staff is ALWAYS exceedingly friendly (in every store I've been to throughout the country) and the sandwiches are always amazing. A little bit more expensive than Subway and Quizno's, but the quality is worth it! read more

SO GOOD!! Found this place thanks for fellow yelpers and will have been back twice since. I love baked subs and this place nails it. Big flavors, good bread, lots of options! The staff was super friendly and the manager even took the time to ask my bf what he usually likes and told him what to order. Some bbq cheddar brisket thing, and he loved it!! I had the Italian and it was delicious. Tasted less greasy than your traditional quiznos and with fresher toppings as well. Next time we had the hero and the hook & ladder. both were big hits! read more

Great food, amazing friendly staff, Wish they were closer to my house.... Great healthy options. Keep the good job

I'v eaten many sub places and man this place ROCKS, it even kicks SUBWAY outta this world, srry Subway! Plus side: local very clean and bright. the different aromas lingers, which makes ur mind and taste buds wonder whats cook'ng there. Lov that! plus the minute u set foot inside ur welcomed by the entire team o people and not just by one individual o no 1 at all. the local is n tip top shape, clean and well stcoked, plus u get to pick out the type o sauces too, which I also like. Bad side, yes there r times where the wait is long due to lunch rush o lack o staff, but hey n the end, the wait is worth it. plus id u got any type o allergies, they r welcome to adjust to ur order =) keep up the great job!! read more

I moved to Springfield 6 months ago. This is my go to eat. Think of Firehouse as Subway with a hip theme and better food. Much better. The prices are maybe a dollar fifty high than a NoVa Subway (Seven Dolla Footlong!) but it's well worth it. The meat's sweet and the toppings on any of the chain's ten or so sub choices accentuate the strangely sweet taste perfectly. The lettuce is always cheap iceberg stuff but actually gives Firehouse subs a kitschy, classic feel. The final product is a teetering, steaming stack of timeless sub goodness. Pickles and toothpicks are the icing on the cake. Seriously, can I have a sub for dessert? read more

Firehouse is fantastic for a chain sub sandwich place. The tastiness of the subs obliterate places like Subway, Quiznos, and Jimmy Johns for essentially the same price. They have REAL southern style sweet tea of which I am a huge fan. The Italian is my favorite, but the Steak & Cheese and Hook & Ladder are right up there. It can be a long wait if you go around prime lunch hours, but it's well worth it. read more

Most firehouse subs, are quick efficient and great with customer service. Unfortunately this is not the case. When in for a sandwich, waited about 10+ minutes, when I asked apparently there was 30 sandwich's ahead of mine. I had asked for a sandwich to go because I expected to be out of firehouse sub and on my way home. Truly disappointed, staff didn't seem to care. So I got my money back and left. What a complete disappointment. read more

Free pickles!! Firehouse give true meaning " give the customer the pickle!". Friendly service and always welcomed as soon as you enter.You cannot go wrong with their meatball subs or really any of their choices of subs, I most enjoy their soda machine they literally have every single soda/beverages made in their machine. Id choose firehouse subs over sub way or Jersey Mike's any day! read more

They do a very good job of keeping the line moving during lunch hour. The subs are fresh and they dont skimp on portions.

I took a chance on this location last year and I wasn't disappointed. I get the "Hook and Ladder" "fully involved." Fully Involved = Loaded. Complete with Mayo, Mustard, Lettuce, Tomato, Onion and a Dill Spear on the side. It's great. They steam the meat before they make the sub and they have news and sports on flat screen televisions inside. What makes this place great is the service that you get and the environment. Every person that enters is greeted with "Welcome to Firehouse Subs." The staff are very friendly. The environment looks like the inside of a firehouse, complete with fireman jackets hanging on hooks and diamond plating on the walls. Further, if you buy a used pickle bucket, the owners of firehouse subs take the proceeds and purchase up-to-date equipment for fire companies that can't afford investment in new firefighting technologies (I saw a report on, I think it was CNN, about it). This is a business that has what is important at the heart of its corporate culture. I am very happy to spend my hard earned money at this establishment. read more

Subs are good. Delivery is usually good. Few times I've ordered and they weren't delivering at that time. Inconsistency with delivery availability prevented 5 stars read more

The New York steamer sub is delicious! The Italian with grilled chicken chop salad is fresh, delicious and plentiful. The salad is perfectly dressed. The variety of potato chips to accompany your menu selection is vast. Love the variety of cold soft drinks that are available as well. The combo pricing is very reasonable. The staff was friendly and accommodating of special requests. read more

new york steamer is amazing great spot to get a quick sub

This place has really great subs. Toasted and tasty. First time here and will definitely be back. The service is superior from their greeting you when you walk in, attentiveness including bringing your order to your table, the sandwich maker asking how the sandwich is and another customer service rep asking if she can take my tray. Impressive! Especially in this day and age. read more

I love their subs, but don't order delivery unless you want it cold, soggy and an hour later

Great food, but as other reviewers said, don't waste your time doing an internet order. Either it's not ready at your quoted time, or it's been sitting for 15 minutes before they realize you're there and call your name, and the subs are soggy by the time you get to enjoy them. read more

Subs are pretty good for the price. The atmosphere is bustling and the subs come MTO pretty quick. 4/5

We ordered a sub and a salad tonight we got to sub but no salad , half hour later we got the salad and it was disgusting wilted salad and you could not identify cucumbers mozzarella cheese but she ate it anyway she must have been hungry she a good Trooper but she left half of it my suggestion is if you going to order it ,go pick it up so you can see what it is you are ordering you're ordering..... pathetic read more

Terrible service - ordered online, then they never made my food after waiting in store for 45 min and I was still charged! Beware of the incompetent staff here. read more

Mediocre sandwiches, found the service slow and rude. Tables and hot sauce bottles messy. OK for lunch.

Great subs! The meatball/cheese is delictions. The tuna is a little sweet, in a delicious kinda way.

i spelled out my order for them online and they completely screwed it up. They charged me extra for mushrooms and there were none. I asked for monterey jack instead of provolone, i got provolone. I called back and they said i would have to drive all the way back, there was NOTHING else they could do, not even offer me a refund. read more

Best subs around! Polite and nice employees, clean and inviting eating area. Couldn't ask for a better place to bring the fam for a nice quick meal. read more

Excellent sandwich today at lunchtime, the sriracha beef "light" (small) item. Very tasty, fresh everything. Very clean, friendly and efficient service--they even bring it to your table. Good option, even for those looking for something smaller/lighter--the regular size things are very substantial if you're hungry too. Next time I'm checking out the salads. read more

Service is horrible. Management is non existent. Will keep you waiting forever and sub is cold when you finally get it. Don't bother.

We tried this place and can't wait to go back. The kids (all picky eaters) loved their sandwiches and even shared with each other so they could try different subs. We will be back!! read more

The Smokehouse Beef & Cheddar Brisket is one of the best subs I've had north and south of the Mason Dixon line. It falls slightly short of even being mentioned in the same sentence of real Texas beef brisket, because there were no pickles. That says a lot, franchise or not. The drink machine is just an added bonus. The free plastic firemen hats are icing on the cake. read more