Firehouse Subs is my go to place for a quick sandwich. I really enjoy the Hook and Ladder as well as the Firehouse Hero. The Subs are basically steamed here, rather than grilled or microwaved, which adds a lot of moisture to the sandwich and gives it a different texture than a toasted sub. This location is usually nice and clean but sometimes the service is a little bit slow and one time the floor was being swept but they left out all the dust and trash on the floor to take orders but unfortunately left it in the way to the register. read more

Around lunch time today (12.10.2020). I did an online order for pick up, when I continued to check out it cancelled my entire order. I was a little irritated but I get that glitches do occur , however I proceeded to call the restaurant to place my order over the phone with them. Let me tell you how horrible the customer service was. I called and the young lady answers and says "firehouse subs on s. rainbow hold". No, please hold or thank you!!!. Then I was on hold for 6 min and got hung up so I called back again and the same thing happened. Needless to say I ate a top roman for lunch :( I will never order from this establishment again and I work right across the street in a big building. I let them ALL know as well!!! read more

Myself and my family have always been a fan of Firehouse. However, the business on Rainbow Is the specific one I am complaining about. In the past they have forgotten items in our orders, and have made the sandwiches incorrectly. ( specifically adding things like lettuce, pickles, onions and mayo when we asked for that to NOT be on it- I have an sensitivity to onions). We figured - mistakes happen.. but today, we ordered on door dash our usual sandwiches. They remember the chips this time BUT, the bread was hard and moldy in spots and 2 of the sandwiches were not made correctly. Needless to say, we didn't eat them. Door dash gave us a partial refund even though they aren't the one who messed up. I called Firehouse and they told me that they couldn't give me a refund because it was ordered through door dash, but to bring the sandwiches in and they would remake them. Well obviously we didn't want to eat there anymore! The manager claims the bread is not old and moldy, and there was nothing else she could do. She said that Doordash is responsible for our order, to that I replied " Door Dash did not make our food, you did" She asked for my phone number and said she would call door dash and call me back. I am still waiting. read more

this location is very rude they got my order wrong twice the worker said he would make it again so i was just like i hope its right he gone say " don't act black" wtf thats so fucking rude!!! he needs to be fired asap!!! i do not recommend this location at all!!!! very unprofessional read more

Sure would be nice if there was someone available to answer the phone so that when the 2 people you pay to work there mess up my order I can call and tell them my wife is on the way. Instead it rings for 1 minute and then hangs up.. No message nothing.. SEE YOU SOON.. read more

If I could give this location zero stars I would the order taker had a hard time taking my order I had to repeat myself several times and they still got my order wrong when I went up to the manager she had an attitude about making a new one. She slammed the new sandwich on the counter and told me to get out or else she would call the police. I don't recommend this location at all there are other locations for firehouse subs in the area that have better customer service. Avoid this location at all cost read more

Ummm ... OK ... and ???? Nice return feedback ... thank you for a $50 loss ... sad , lame , and firehouse subs could give 1 splat less ...

It was my first time at firehouse and I was pleased to know they are located all over the country (I am from Ohio). I ordered the Italian and it was great. I was stuffed at the end. Definitely will need to make a return visit at home . This chain also donates to firefighters and contributes a substantial amount each year---subs for a good cause. Go get you one! read more

Firehouse Subs - Philly cheese steak - Sandwiches Near Me - Las Vegas, Nevada

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Upon entering I noticed not one employee was wearing their mask correctly! Every employee had their nose exposed.. My friend still wanted to order, so he did and asked if the only table available could be cleaned because it had the droppings of someone else sandwich on it. Waited standing for 15 mins. My friends' order came up so we just left. Your establishment is lucky enough to be open. Your employees should be doing everything to make your guests feel comfortable and safe.. They are not! read more

What a disappointment. We came here in 4/30 and tried to order one large sandwich on white bread. We were told they were out of large white bread. She offered two medium sandwich's but said we'd have to pay full price. I'm sitting here looking at all these rolls of bread and wondering why they can't offer me a medium sandwich and use another piece of bread to make it a large. I can't be the only one trying to order a large white bread sandwich. You shouldn't be out of product at 4pm. At least be accommodating. To make matters worse the girl was kinda rude about it. Figure your stuff out or I cannot eat here. read more

first time here - first impression. Parking here can be a bit of a challenge during peak lunch hours. You can call your order ahead though. This reminds me of a higher end port of subs or subway. They have the same concept and same sort of fixings. The difference between those and this, the hot sauces. They have a ton of different hot sauces for your dipping, smearing, glopping pleasure :) The design inside is to look like a firehouse.... Saw that comin! They do have a few TV's there, but barely any volume so it doesn't compete with the noise from the patrons eating. When you order "for here" you take a number and they bring it to your table... That's kind of nice :) For a small drink and a "fuel under 500" Aka small light sandwich... The total came to $8.31. Food is all fresh and the staff is super nice. I had no idea what or how to order and I had about 10 people behind me. So I told the gal what I was looking for and she gave me options. Quick and easy! The place is , for the most part clean and friendly. Gave them 4 stars because the layout is a bit Funkey. They have the 2 order lines right in front of the Coke machine, so it's a bit of a cluster trying to find out if someone is there for a drink... Or sandwich. read more

Looking for a quick bite near home, I finally had the chance to try Firehouse Subs. I've heard about them for a while and since I'm always looking for good sandwich options in town, I thought I'd give them a try. Their menu is anything but extensive. They have about 10 different sandwich options, but they all sounded pretty good so we were quick to order. I got the Engineer which was great with the addition of mushrooms. Considering the prices, you get a huge footlong sandwich for the price. On top of that, the soda dispenser is amazing. So many different varieties and mixtures to choose from. You can get pretty much any soda you can think of and you have the option of adding flavoring as well. It took me forever to pick my poison. Service was good, the location is enormous and is clean, which is important. When I got my food home, I was a little turned off by how soggy the sandwich was. I'm not a fan of soggy bread typically. My fella's wheat bread definitely held up better than the white I ordered, so I'll probably order wheat next time. Despite the soggy texture, the flavors were fantastic. A little bit too much meat for my taste, but I think I'm a bit odd in the respect of preferring my sandwich not as meaty. The sandwich was melty and extremely tasty. I'll definitely be back. So happy to have a good sandwich option near home, since I don't like Quizno's, Port of Subs or Capriotti's. read more

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The cherry limeade is awesome. And as far as the sandwiches go, I've yet to try a bad one here. I don't know that I can say that about any other sandwich chain. As a chain started by firemen, hot sauce is supposedly a running theme here. Over on the side is a case of various hot sauces from around the world. Some of the hot sauces are delicious, some are off putting, but I really don't know that the hot sauce adds anything to their sandwiches. To each their own I guess, but it's safe to say you won't be disappointed by Firehouse Subs. Be sure to put it into your rotation of places like Subway or Quiznos. read more

Despite all of the sandwich chains here in the southwest (Subway, Quiznos, Jimmy John's, Port of Subs, Eddie's...), it's hard to get a hot vegetarian sub without negotiations beyond what I'm usually looking for in a fast food experience. (Exceptions: Quiznos and Capriottis, who both have hot veg fare on the menu. However, the local Quiznos always gets my order wrong and the local Capriottis always has some bizarre problem where they can't make my order at all, or when they do it's a 20-minute wait, so I've disqualified both by never bothering to go there again after the first half-dozen disappointments.) Tonight I walked into the very clean, very bright, VERY friendly Firehouse Subs and ordered the hot veggie sub straight off the menu. Melted provolone? Caramelized *and* sliced onions? Mushrooms? Peppers? Glory! If I'd wanted to tweak my toppings around a bit, I'm sure I could've; my husband changed the cheese on his steak sandwich without any fuss. The woman taking the order was happy to accommodate him. My sandwich was delicious and my husband, the guy who makes sad noises in the car when I suggest a sandwich place for dinner, only stopped chewing long enough to sing praises. Throw in one of those way-cool Coke Freestyle machines (120 flavor combinations!) and this establishment sits above the bar that others strain to reach. I mixed up a slightly misguided Sprite trinity: vanilla, raspberry, cherry. (The vanilla was the surprising highlight of the concoction.) Suggestions to get this from 4ish to 5 stars: The bread is decent but unremarkable. I'd like to have some options with cheese or sesame seeds, not just "white or wheat?" Tiny sample cups for the Coke Freestyle machine for a small surcharge. Otherwise, people will stand there trying their mix, adding to it, trying it again, which could become a health as well as a queue concern. If you offer me a pickle, don't forget to include my pickle. My mouth was all set for a pickle. :( The only cheese on the menu seems to be provolone, but in fact Firehouse Subs offers cheddar, Monterey Jack, and Swiss. This needs to be advertised somewhere. Because Sonic's cherry limeade is certainly known around these parts, the cherry limeade at Firehouse should include some sort of notice on its poster (next to the Coke machine that dispenses it) that it's a "flat" drink, not carbonated. Poor hubs made a sad face. It's not the best sandwich in Las Vegas, no, but if it's after 5 p.m. (when Baguette Cafe closes) and I don't want to drive far or stay long, Firehouse Subs has earned a spot on my shortlist. read more

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The facility is very nice and super clean. The employees are very personable and food is exceptional. I have always loved firehouse subs!! It truly is my favorite place to get a sub!! I have done and update to this review. I am updating it from a three star to and five star. After, I will refer to it as a "misunderstanding" at this establishment; the owner contacted me and is making the situation right. He did so very promptly so I deleted the incident all together. I highly recommend this location to get a great sub and great personality by the staff. read more

Firehouse Subs - Sandwiches Near Me - Las Vegas, Nevada

I'm a junk food, fast food junkie. I admit that. I was a subway whore for many years. I don't like my sub toasted, fried or whatever. Just good bread, good fixings and fast service... Than a friend took me to a FireHouse and its been love ever since. I will drive past the other place, if there is a FH close by... First - its not some tiny little storefront with some snot nosed kid behind the counter, waiting to make some sandwich than ring you up... Nooo.. There is a line of people waiting to get working on making what you ordered. friendly, smiling and knowledgeable people... yes, I said smiling people who know what they are doing... Amazing, but true... I usually go for the Italian, but will settle for an engineer if pressed. Haven't had a bad sandwich no matter what I have ordered... All the meat is fresh and steamed. I didn't know steamed was this tasty! The soda machine is soo cool, but they need two in each store because people get overwhelmed at the selections that they see to freeze in front of it and takes awhile to select. Especially if they never encountered the new mix your own drink machine... read more

So this time the food was much better but staffing was sub par. Sunday night, there seemed to be a lot of employees but only one was making subs so the wait was a bit longer than expected. Maybe he lost a bet or something but why do the customers have to pay the bookie? Yum! to the Firehouse Hero though. read more

Went tonight with my 3 year old...she loved it! I love all the subs but this location is exceptionally clean and staff nice. I love how they offer other drinks besides soda- drink dispenser is computerized and offers lots of alternatives like flavored dasani water. I go to firehouse one a month but this location is my favorite! Lots of sauce choices and I love new light menu. The kids get little firehats with their meal. Love it! read more

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Okay so I haven't even tried the food yet, that's how disrespectful the young lady at the counter was. As soon as me & my gf walk in 20 mins before closing she says to the guy in the back "nothings worst than making a sandwich at 8:40" so loud both of us could hear her. Like dude it's a SANDWICH lol if you hate your job get a new one. Then as we are waiting for our sandwich to be made the guy in the back tells her something about the mop bucket overflowing & her response to him, right in front of us was.... "Well that wouldn't have happened, if this wouldn't have happened" like dude it's 20 mins before closing, I used to work in this industry & I know closing time is the best time but me & my gf walked out feeling totally disrespected for just trying to spend our money at this establishment with this rude, ungrateful, immature cashier. read more

115 pm on a Thursday. I walk in to order 2 sandwiches for lunch and I'm told it will be a 20 min wait because they are working on a catering order. Really? No thank you. read more

A little surprised.. Lunch on a Saturday and everyone that works here looks like they are hung over. Giving food to the wrong people and not making food at all... Great food and nice place but I will steer clear of this place for my food and catering needs... read more

Firehouse Subs - Sandwiches Near Me - Las Vegas, Nevada

I really like their food. The New York steamer is great. My favorite sandwich. But honestly it's the only sandwich I have ever orders. Lol. read more

Firehouse Subs - Sandwiches Near Me - Las Vegas, Nevada

I don't know about other customers but our experience was good. We were 5 people, the place was empty and they gave us our order right away. They welcomed us in a nice way too. But the most important thing was that the FOOD WAS AMAZING!!! We loved it! read more

Ordered the Italian and the New Yorker. It was phenomenal. Really good subs. Ten times better than subway. Absolutely no comparison. Definitely will be back more often. Thank yiu read more

This is my first try at this location and it was great! Rae was the one who helped us and she made the experience wonderful. She came to check on us and was very polite and had a fun attitude. I will definitely be back to this location again because of her read more

I like firehouse, always have. I just don't understand why there is no urgency at this location. As I'm sitting in this firehouse, there are 6 people sitting at tables JUST waiting for their food. no one else is sitting and eating, no door dash orders are being prepared. i have sat here while they make ONE SANDWICH every... 5-8 minutes??? It should not and DOES NOT take 10 minutes to make one sandwich. There are 2 people in the kitchen. why does it take this long? it's just so absurd honestly i'm watching them take their sweet time making each sandwich. when you have a room of people waiting on you, move a little faster. read more

I use to like firehouse. But this place is so slow, if there was a fire there would no longer be a house. The guy that appeared to be the managers attitude was as if he didn't want business. The food was typical firehouse. I ordered the hook and ladder. Warm fresh and tasty. But the wait was so lon read more

Amazing place super clean, nice people customer service and the subs are sooooo good! Hot and cheesy! Love this location!!!

It's a fire station inside that serves bomb sub sandwiches. The New York steamer oh my I've never met anything like it, I'm a meat eater so it's perfect. Always get a large and be blown away. Meat heaven I tell you. It's so yummy. I've ordered the small and medium before and regretted it. It just won't do justice. Honestly I have not tried any other sandwiches besides that when I'm here, it's just hard for me to turn it down, that good good. Don't forget that extra pickle. I'll get bored of the steamer eventually and venture off to something else. Open to suggestions. Welcoming staffs, quick service and great location! read more

Probably one of the best sandwiches I had in most places that had subs. I got the ranch Turkey bacon and of course extra pickles on the side. You can make your own or they have some listed on the wall for you to choose from. Definitely try this place if you're in Vegas. Delicious! And might I add, workers are super friendly and they bring the food out to you! read more

Ordered from here on the 26th and they forgot my chips/pickle I asked for, plus the chicken tasted old, so I sent them a email, since I didn't have a code for online survey on receipt, and luckily they got back to me the next day offering me a free sub in the mail. So their customer service is excellent, wasn't expecting anything in return just wanted them to know they messed up my order that I was looking forward to eating. read more

They make the best sandwiches ever! I order lunch from them frequently. I recommend them heartily.

I'm a huge sandwich person and my favorite is a basic homemade ham (no turkey) and mustard (no mayo) on wheat bread LOL, so it's definitely not hard to impress me when it comes to sandwiches. I love Firehouse Sub, always have. My only complaints about this particular location is the woman at the register was very unfriendly. I'm stupidly blind when I don't have contacts/glasses on and since I didn't see anything spicy on the menu that's provided to you while you're ordering, I asked her if there were spicy items and she looked at me and rolled her eyes LOL. I'm sorry that you have to explain, I know I could easily LOOK but unfortunately I can't easily SEE. Also, the place was a mess. There was ice all over the floor near the soda machine - pretty sure that was an accident waiting to happen. So, three stars to this location, not the food chain in general. If you receive coupons in the mail, make sure to check for ones for this place. My GF and I got two meals (small sandwich, drink, chips) for $4.58 LOL. You can use multiple coupons on one order, which is very rare. read more

Our favorite sub spot! Fresh flavors and great weekly sub options for each day of the week. Easy to grab and go or eat in their clean restaurant. read more

I had to give a shout out to my local Firehouse Subs. Since there is a lack of Quiznos in Vegas and I'm not the biggest fan of Cheeba Hut, Firehouse Subs is my go to for hot and toasted subs. Most of the time, I get their Turkey Bacon Ranch. However, my recent favorite has been the Pepperoni Pizza Meatball sub. I really like the extra marinara sauce which gives it a thicker tomato flavor. The pepperoni and Italian seasoning is more of a starter. As you dig your teeth deeper into the sandwich you get the texture and pop of mini home made feel meatballs. As you finish your bite, you feel the marinara and bread finish. The reason why I point this out is because it's really hard to have a good pizza sub. At other joints, sometimes the cheese is burnt (some people like it, I don't), the sandwich maker doesn't give enough marinara sauce, and the meatballs are undercooked. Also, I also want to give a shout out to Darwin, for providing exceptional customer service and remembering my order, good man. read more

Every hot sub I will ever have after eating at firehouse sub will probably NEVER compare... and if it stood a chance, it'd have to be on its game! My first sub here was the "New York Steamer" which comes with Corned beef brisket, pastrami, melted provolone, mustard, mayo, and Italian dressing. I always get my subs "Fully Involved" (everything on it). This is AMAZING! Their corned beed brisket is to die for! This was my favorite until I fell in love with their "Italian"... Try it and you'll see why. Their Italian comes with Genoa salami, pepperoni, Virginia honey ham, melted provolone, Italian dressing, and seasonings. Its perfectly well put together... every savory meat, veggie and seasoning in there compliments each other perfectly. Very generous portions. This is seriously my go-to sub sandwich spot! Theres also many hot sauces to choose from if you wanna add a kick to your sub! I highly recommend this place! read more

**Summary** - Hot subs - Their hot subs are hot from the inside out. From their heated meats to the melting cheese, they're simply delicious. - Drink Machine - They have one of those drink machines that let you mix sodas and flavor shots. It's quite novel if you haven't seen one before. **Ordered** - Hook & Ladder - Turkey, ham, and cheese. This hot sandwich is definitely my favorite. It has the right combination of salty meats and melty cheese. - Firehouse Meatball - This is definitley one of the best meatball subs I've had. - Engineer - Turkey, cheese, and sauteed mushrooms. Unfortunately, the mushrooms are out of a can and ruined the taste of the sandwich for me. **Recommendations** - I'd recommend this place if you're looking for a nice quality hot sub. read more

FREE sandwich on your birthday. Just show your ID. That's how I got hooked. I was on a mission back in December to get as much free stuff for my birthday. Since then I've been back many times since. Their subs are delicious and staff is friendly. I've tried a couple different subs but my personal favorite is the Hook and Ladder. Sweet honey ham and turkey. They have a wheat bread option and I like it 'fully involved.' If you don't like the regular chips they also have brownies and cookies with no up charge. As part of their charity they sell pickle buckets for $2. Just a side note that's cheaper than a Home Depot bucket. The best part Firehouse subs soda fountain. 120 drink options. which includes diet vanilla coke. I don't know of any other place that offers this. Even though there are closer sub and sandwich shops where I live, Firehouse subs is worth the drive. read more

Io would give these sub shop 5 stars but there was one and only one flaw! Ok so I was craving a mediterranean-style sandwich...I usually go the WYNN CAFE for this affordable and delicious style sandwich. I just moved down the street next to Metro PD Headquarters so I wanted to stay near...Low and the hold a firehouse subs open down the street I walked in the clerk at the desk greeted me as I walked in to this unbelievably extreme clean pristine restaurant told me they just put a sandwich on the menu that's brand-new. I ordered the chicken Mediterranean sandwich I had the clerk read out loud all of the ingredients then had a sandwich and brought out to me. I expected to get my name hollered and I would get up and get it but they came around the counter brought the sandwich out to me .....it was so beautiful I took photos and I was biting into it and it just seemed kind of off .....they forgot to put the chicken on the sandwich I went up they corrected the problem apologize profusely and honestly it was delicious and very very reasonably priced I will definitely definitely be returning. Again I was going away at how kind the staff was and how clean that restaurant is. read more

Firehouse Subs - Sandwiches Near Me - Las Vegas, Nevada

Went here when my dad was visiting from Nebraska on a recommendation and wow, we were both amazed at how good the subs are. They are so much tastier than most other subs we have had and the soda machine was awesome..will be back read more