I called to place a last minute catering order and the employee, Macallister, was an absolute gem. He was so informative and answered every question I had. Every Firehouse should have a Macallister! read more

Came here a couple times for lunch! They have a lot of different sandwiches to choose from. There's also a lot of seating available for groups. Service is always nice. I would say their meatball sub is my favorit' read more

The sandwich had paper in it. I imagine it's something that the meat or cheese was attached to and someone forgot to remove it. Needless to say, I stopped eating after that and will not return. read more

Firehouse Subs - This is what I bit into. - Sandwiches Near Me - Reno, Nevada

Spent $63 on 3 sandwiches. Got home and was so disappointed, my large cheesesteak was mostly mayo and peppers and like a tablespoon of meat. No cheese either! Seriously not ok. Other sandwiches were fine. I definitely won't be back, not for a cheese steak anyways. read more

Firehouse Subs - Sandwiches Near Me - Reno, Nevada

Oh yeah, they brought back the hot sauce bar! If it weren't for the price, this place would be in my top 3 sandwhich spots in town and they definitely have the best hot sub out of the local chains. Probably the best ambiance as well and they keep it pretty clean. Service at this location is always very friendly and fast. I usually get whatever the special is but my favorite sub on the menu is the jerk, usually topped with a dose of their hottest(I think it is a scorpion style) sauce. They have about 10 different varieties available and they give you a little cup to go even though they advertise having packets, they do not in fact have packets(bummer). I will usually hit this place up in the spring time for their 5 gallon pickle buckets, which are great for my garden when I have my own peppers and tomatoes going, cheaper than Home Depot. The parking lot does suck though, so be aware, folks going to and from the In and Out have no chill. read more

Food was sloppy and messy. Flavor was burnt tasting. The whole sub on the outside was completely covered in a sticky messy sauce. Had to be eaten totally with fork and knife. Dining room was dirty. Will not return. It was 4:30pm. Took 25 minutes for order. Only one other customer. read more

One of my go-to spots when coming or passing through Reno. This visit, I noticed the 'Under New Management" sign in the window. Wasn't sure about that or why? But, my go-to sandwich, the Jamaican Jerk turkey sandwich was on point as usual. Usually I have to hit up their restroom after being on the road a few hours. And their restrooms are cleaner than most. Which isn't trivial and is appreciated. They've got well-stocked areas for condiments like hot sauces. And a well-proportioned drink station with quite a few different beverage choices. The employee-kids have all been really cool each time I've been. And parking's typically a snap. Good job folks. read more

I bought their medium special for Saturday, a medium Turkey club with ham, Turkey, lettuce, tomatoes, onion, shredded lettuce, bacon, mayonnaise and a pickle spear. Service was quick, sandwich was tasty, and it left me wanting more. I will go back to try other sandwiches. The place was neat and clean and surprisingly not crowded at 3 pm. I like the fire house motif and how generous they are with portions. read more

The loaded potato soup is not good . It's thin and has a chemical taste. The Italian was good. Nothing special but it was fresh and tasty.

So Far my Favorite Sandwich place in Reno. only a couple places compare, but would rate at 4 because of wait time.

I wish I could give them 5 stars because the food is always excellent. However, on average it is 15 minutes in the drive through or 20+ minutes inside. This last Saturday with only 2 other customers in the store and 5 employees seen, it took 28 minutes for 1 sandwich. read more

TLDR: Overall another fast food style sandwich establishment. Amazing and friendly service, average tasting sub that's over priced. The ambiance: the restaurant is new so it's really clean. There's decor throughout that fits the motif of a firehouse. There's ample seating and tables so it can accommodate any sized group. 4/5 The service: 5/5! Without question the friendliest employees present. Able to answer questions and provide suggestions. It was my first time at the restaurant and they made me feel welcomed. I would come back for the service! 5/5 The food: Unfortunately the sandwich was less exciting. The price was steep in comparison to some other non chain restaurants as well as the chain competitors. The bread was average, the ingredients seemed fresh, but not blown away by the price. The pickle was great! No special sauces or flavor profiles to write home about. 3/5 If you're hungry there's other sandwich options available that taste better and that are more reasonably priced. You're not going to blown away but you're also not going to good home feeling bad. Service is again outstanding! read more

Firehouse Subs - Sandwiches Near Me - Reno, Nevada

Firehouse has the best fast and casual subs among its competitors. The meatball is definitely a favorite of mine, and the Italian isn't far behind. Honestly any sub I've had from Firehouse has been great. Nice and fast service as wells. read more

Firehouse Subs - Large Italian - Sandwiches Near Me - Reno, Nevada

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This is really a shame because Firehouse is great. Unfortunately this location is a quality control nightmare. It was very good the first year or so but it has dropped in quality so much that I'm not going to go here anymore. The sandwiches are sloppy and subpar. The takeout paper bags are covered in greasy fingerprints with your soaking wet receipt attached. The sandwich ingredients slide all over the roll as if the lettuce was not properly drained after washing. This is the norm here. If you have the opportunity, try a different location. read more

I was so disappointed with my last visit! My sandwich had barely any meat! The meat was weighed and was sliced so tissue paper thin you could almost see through it. I said the sandwich did not look like the picture. The employee told me the picture is staged so what they make never looks like the picture. I asked for a refund. I left the restaurant hungry and went to get a burger. I did not like sandwich nor service. The restaurant is clean but the customer sucked! The location I went to is the only one in the city but the product is inferior to the cost! The next day I went to Safeway bought my own meat and fixings made my own large, heavy sub-sandwich and the money I spent I can make several Sandwiches for less money. (Two sandwiches, two bags of chips and two sodas, $42.00!!!) Sorry I would have loved to give a raving review but I feel like i need to be honest, I did leave a donation for the fireman's fund!!! read more

The people here are so nice. And they have a gluten-free roll that is actually pretty good! This place is my go to for sandwiches now.

We've ordered from this firehouse subs multiple times now. The first couple times were great, and correct. The last few times however have not been great. One of the sandwiches we had ordered in person with no lettuce, tomato or onion, had all of it on there. It was inedible since the small shredded lettuce pieces were mixed in with all the sauce and meat. It was to go and we didn't know it had all the stuff on it until we got home. We also had some issues of missing items on a few delivery orders. We learned our lesson. read more

Fast service and great tastes. I love their Italian sandwich and they have consistiency in quality.

Went in for a great sub. I knew what I wanted and the tall brown-haired guy was nice and friendly but, that's where it ended. As you can see, he put wheat bread, no pickle, add bell peppers. He even asked if I wanted them on after the sandwich was baked, which I did. I drove home, ready to dig in, and I immediately smelled the pickle before I opened the container. No bell peppers, and white bread . . . There wasn't anyone else in the lobby but me and two girls in the prep/kitchen besides the guy. Please do better. read more

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Sandwiches here are pretty good. Usually come here sometimes for lunch. It is a little pricier than most sandwich places, but still very good. I ordered their special pepperoni meatball sub and it was very good. Also highly recommend trying their cherry limeade here. read more

The Italian sub is NOT-some non and unknown sweet taste in meat--no Italian flavor at all. Total waste of money. Could have done better with grocery store meat and bread. read more

This place gives you a great sandwich for a reasonable price, the large is actually large. The fillings to bread ratio is nice. White or wheat only. Good salads. Service with a smile. Don't miss the meatball / pepperoni sub. read more

I'm giving three stars because I'm not trying to disparage any Firefighters. My first issue is with the bread. Why is it anytime I order I sandwich from here the bread always seems to get soggy. I like my bread more on the water resistant side. But here I always seem to get some transfer of fluid into my bun and I end with an au ju dip like soggy bottom bread. Is toasted bread suppose to get this water logged this easily? Next is the time. I've come into a firehouse subs on a few occasions now and there's always lots of empty seats and plenty of places to sit. I've never even had to wait in line to order. So why is it that my sandwich takes 10+ minutes to make and get out to me? I've had the turkey and roast beef sandwiches from here and each one had me feeling like my sandwich goodies were pressed between two wet sponges. Each medium sandwich was 12 buck and change plus tax and they also asked for a tip so I ended paying about 16 sandwich only, no chips or drink. I sure hope some of that makes it way to the firefighters. read more

My sons convinced me to stop and grab some sandwiches on the way home from work. When I walked in the place was pretty much empty but I still stood at the counter for about 4 minutes before the people in the kitchen even acknowledge I was there. The food wasn't that great honestly reminded me of Quiznos, so nothing real to write home about there. We may try it another time but I highly doubt it. read more

The food I have to say was adequate. Not a lot of flavor and nothing super special. The portion size was once again adequate. The layout and the decor is amazing. You walk into a place and you think firemen and sub sandwich you think some huge mounting very delicious sandwich. That's not what I got I got basically middle of the road. And that would be fine but once again prices on everything are pretty high, and Firehouse subs is no exception to that. Everyone has to charge more for everything, so I don't fault them for that. The staff was friendly Again very adequate service. The best way to put my experience between Firehouse Sub is once again the word adequate read more

Too bad I can't give 0 stars, it would be more accurate. I just paid $15.99 for a large sandwich and it was a worthless piece of garbage. We wanted to try this place because we hadn't yet and according to their menu they specialize in hot sandwiches so I tried the large N.Y. Steamer (hot pastrami and corned beef) for $15.99. Horrible- about 1 slice of chewy corned beef and pastrami on each half and a slice of melted white cheese (so tasteless I'm not sure what kind it was). No mustard or anything, just hot mayonaise I guess. No saurkraut or any other condiments. They must've microwaved it becauase I could barely chew through the meat or the bread. Needless to say, we won't be back. This place is worthless. I've had better sandwiches from a gas station. My wife had the Spicy Cajun Chicken which was a little better tasting but still extremely small for $12.99. It won't let me post this review for some reason. read more

Firehouse Subs - Sandwiches Near Me - Reno, Nevada

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I had heard so many good things about Firehouse Subs and was really excited to see that they had opened one right by my house. I ordered The Club and my boyfriend ordered the Jamaican Jerk Turkey sandwich. My sandwich had too much mayo and the bread got extremely soggy very quick. My boyfriend enjoyed his sandwich, but I was a little disappointed. read more

I love their Italian sandwich's got one today and I never check them but I will from now on they have brown lettuce on this one hope I don't get sick read more

Firehouse Subs - Brown lettuce did not check it right away hope I don't get sick - Sandwiches Near Me - Reno, Nevada

This is our favorite FS to stop at on our way to our Idaho house. Service is super fast, sandwiches are extra yummy (we've stopped at bad FS) and it's right off the freeway. The staff is excellent and super friendly!! My favorite is the Italian! Hubby likes them all! read more

Turkey ranch bacon was bomb and just what I needed. Fast and somewhat healthy I guess.

We have gone there several times. My husband loves the pepperoni meatball sandwich, I've tried different ones and I think they could put a bit more meat on it, but that all depends on your preference. As far as taste, they are very tasty!! And you can make it how ever you like it!! Definitely a must try!! read more

there were no customers in the store when I entered, but at least 5 employees busy talking to each other. it took 10 minutes to make my sandwich and they got the order wrong. Who is babysitting these children?? read more

The staff working were extremely rude and yelled across the store about me wanting lettuce when in the receipt I was supposed to have it on my sandwich. The girl working was also extremely sassy about names on the orders when I accidentally gave her my husbands name rather than mine. Service was horrible and actually made me cry of embarrassment, I had to walk out of the the store. read more

Verywe convenient locatteam ion off the Interstate. Rome, manager,, Romy, is very helpful, and the service is fast.

Staff was kinda rude to us when we picked up our mobile order. They have a different system than I have experienced at other Firehouse locations. Sorry I did it wrong guys, but your staff didn't need to bark at me about "touching" the bag with my name on it. Love Firehouse, but the management of this location needs to get their staff to understand patience with customers has to have a greater priority. Likely will skip this location in the future. read more

Came in today from Fresno California! & was planing on going to a near by restaurant but we switched the plan and so glad we did ! These sandwiches were AWESOME! And Banu the guy at the front was so sweet ! Greeted us with a huge smile & even made jokes as we ordered, great customer service! The world needs more of him ! The sandwich was toasted to perfection a slight crunch but still so soft and fluffy. Everything inside was so fresh and the turkey was juicy. Amazing ! Seriously ! Great place to eat ! I even googled if we had one back home but they're both closed.. bummer ! read more

While the subs are super tasty, it is almost not worth having to wait 25 minutes for a sandwich. Hopefully this location can get more employees to keep up with orders. read more

The firehouse sub franchise in Carson City is good. Unfortunately, the outlets in Reno are sub par. Save your money or go to in and out burger. read more

Dining area was vey clean. This was my first time in and Susie was very helpful

30 minutes for 1 sub sandwich. You should be trying to keep up with the competition in this new location, not make people wait. If the food was good I would have been so aggravated by the wait I wouldn't have enjoyed it anyway. I won't comment on the food, it wasn't for me. read more