Hard to go wrong with In-N-Out as it is always consistent with the same pros and cons. The service is great and as efficient as can be, and you're always going to get a tasty meal with quality ingredients. On the flip side, you're going to either be waiting a long time in the drive thru or a long time in the restaurant lobby because it feels like there's not a second of the day where the place isn't packed and surrounded by hungry customers. So much so that I ate in the restaurant and when I went to leave my car was boxed in for an additional 15 minutes just to leave the parking lot with the drive thru traffic. Outside of the crowds I rarely run into issues, other than the ketchup dispenser seems to be empty whenever I go. The popularity is for good reason and it can still be worth the effort, but I would recommend, if you're in a rush, parking closer to other restaurants in the next lot over and walking into the lobby and ordering to go. read more

In-N-Out Burger - Burgers Near Me - Reno, Nevada

The bathrooms were clean. The food was good. Service was friendly. The tables were super dirty though...the trash cans were overflowing. I get that they were extremely busy, though. Also, why did they have a security guard standing around inside? Very odd. read more

We waited 57 minutes for cold food, unmixed shake and terrible service. DON'T go inside the restaurant on 5th. Drive thru gets preference over those who go inside. Cars going through the drive the in 1/3 the amount of time - not an exaggeration. I'm sorry to those without the choice. It shouldn't be legal yo treat people who can afford vehicles better than those who can't, or choose to do better for the planet, or sit down to eat. Customers shared with customers why the wait was exceptionally long, not the staff who could have warned me when I ordered that it would take 45-60 minutes. I would have gone elsewhere. I didn't find out until I was 30 minutes into the wait from another disgruntled customer. I'm sad because In n Out is one of only 2 fast food places we used to visit. We won't be back. Our favorite is no longer our favorite after the last couple visits, but tonight was by far the worst service, food, and overall experience. Another great that sucks now that HQ is across the country and focus is on expansion to the east. read more

In-N-Out is, of course, the best of the best in it's category. The food & the counter service still rates 5 stars. Now for the concerns. The tables & booths usually require customers to clean the surfaces before sitting down. The floors need to be swept more often. The parking at this location is so bad, it's the nail that makes this now a 4 stars location instead of 5. read more

This In-N-Out is always very clean and welcoming. I love that you can customize your food to fit your diet needs. The burgers are always cooked just right. The employees are friendly and you see that they are hustling in the back to get your food out as quickly as possible. read more

In-N-Out Burger - Burgers Near Me - Reno, Nevada

A great example of what a well run store looks like. Food and service are always 5 star. The lines are long but oh so worth it. read more

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What else can be said about In-N-Out that hasn't been said already? The quality of the food is always top-notch. I have never seen a deviation in quality across numerous locations in multiple states. I have been able to adjust my orders to fit my dietary restrictions. The price of the meal is still so much lower than almost anywhere else too! The service is always friendly and helpful. I always enjoy stopping in for a fresh burger and shake! read more

In-N-Out Burger - Animal fries with a Flying Dutchman! - Burgers Near Me - Reno, Nevada

We were in the mood for some burgers and haven't been to a few In-N-Out burger locations below, we decided to give this one a try. Here's my take on the experience: Quality of food: Great. We had their two single cheeseburgers and side of fries. We added grilled onions to our burgers to make them even tastier. We dipped the fries in the animal sauce. Everything was done to perfection and satisfied our craving. Decor : Every chain looks the same inside...white with red accents. It's a classy look for sure. Cleanliness: good. All the tables were being regularly cleaned. Service: good. The cashier was very friendly and quick. Price: cheap! Our burgers were $4 and fries were $3. Talk about a steal. If you're in the mood for some great cheeseburgers that are expertly prepared and served with a smile then checkout this location. read more

In-N-Out Burger - Burgers Near Me - Reno, Nevada

Although they did mess up my order... they were quick to fix it and make me another hamburger the way I ordered it originally. Their customer service is always great. I went right when they opened and didn't hit a long line either which was a plus especially for this location! The fries and burgers were made fresh and yummy! read more

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We usually love in n out burger. This location in Reno gave us old/ cold fries and the burgers were barely warm. Please don't take orders so far in advance via the drive through. Next time we will go to Carson City where we always had hot food. read more

The food is amazing and such a cheap price!! Cristian has amazing costumer service and even asked me and my friend "how are you guys" when we went to go up to the counter to pick up our food. read more

The burgers are good and so are thr fresh. A little too much salt on the burger, yet still good. I would probably ask for no salt on my burger next time. Good place to take the kids, prices are still reasonable. Very nice staff and they go through the waiting numbers fairly quick. Always busy. Food is fresh . Oh and love the peppers and self serve ketchup. read more

In-N-Out Burger - Burgers Near Me - Reno, Nevada

We showed up at 1 AM to get a burger and they turned us away and they were completely rude even though they say it's 1:30 in the morning they started shutting down at 1 AM what a disgrace why even say you're open at 1:30 in the morning if you're shutting down at one what a waste of an experience. this in my first time at In-N-Out and I was so excited to be here, but the employees were extremely rude to me I am extremely disappointed. Those I put down below are the employees ignoring me after I asked to order and they close the door on me . read more

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Service gets slow easily but other than that it's your basic in-n-out with mediocre food and and Californian vibe.

I came here after going to Kings Beach in lake Tahoe.I got the number 2 which is a cheeseburger, fries n a diet Coke.to go The employees were nice n there was plenty of parking read more

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The restaurant was clean and inviting. The staff was friendly and helpful. I had the #1, a double double Animal style, fries and a soda. It was excellent!!! Everything on the hamburger was fresh. The fries were crispy and fresh. This is a great place for locals. read more

I think this place has cardboard tasting french fries and one of the worst hamburgers around. I have no idea how people can rave about In and Out read more

My wife and I have frequented the In-N-outs throughout our seven years of marriage. When this one opened close to our home, we were elated. The restaurant in sparks was the next closest, however, the drive through was always a disaster to navigate and wait times were significant. Food was always good. The one south of town has a more steady speed and drive through experience, and the staff is great. Food was average. This one is fast, orderly, clean and the staff is very friendly. The food is always how we order, without a single mistake ever being made. And it's FRESH! I have heard rumors that every In-N-out has its own little stigma, or things they are known for. This one is known for its extremely strict policies. This may be the reason for its exceptional quality. My only hope is the workers get well praised. read more

Friendly staff, clean dining room, and an affordable burger. By far our number one pick if we are going for fast food. The fries are delicious and fresh. The onions on the burger have a nice crunch. Just be cautious about trying to go through the drive through during peak meal times. You'll be there a long time. read more

Always solid. They've got good fast service even when it's busy. My go to is a Double Double Animal Style with chopped chilies. Sometimes the chilies are really spicy, sometimes they're mild. It feels seasonal. No complaint though, solid 4.5 stars. Bumping to a 5 because you can't beat the price. Great late night hangout. read more

In-N-Out Burger - Double double, fries - Burgers Near Me - Reno, Nevada

How did I miss this review? Quality/Quantity - 1/24/24 Just left an amazing Yelp Event. The event had two seatings; I was in the first. There was not enough time to order extra foods or drinks as they needed to set up for the next wave of Elites. So I left with a decent buzz and the munchies. In N Out, here I come! Got my usual cheese burger, no fries. Yes, you heard correctly, no fries. Trying (but really failing) to eat healthier. Oh, while I am trying to eat healthier, should I add drinking less??? Atmosphere - Consistent with the brand. Not as easy in and out as many of the other In N Outs. But not too many customers this late at night. Open 7 days a week from 10:30am to 1am or 1:30 am. Limited small parking lot, but again, not an issue late at night. Service - Good. Price - $4, what a great deal! Owner Comment - Congrats on your success since 1948 with your 387+ locations and still keeping it within the family!! Thanks for keeping it simple and good! read more

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The best burger place in all of Reno Nevada! The food is always fresh and hot. The staff gives excellent customer service. read more

In-N-Out Burger - Drive thru In N Out Burger - Burgers Near Me - Reno, Nevada

On the way back home and wanted something fast so decided to grab In-N-Out! It's been great then 10 years since I've tried it ( I'm not a big fast food persons) This location was quite busy waited about 15 min before we got our order !! Order the famous animal style fries , wasn't bad but it's was already cold along with the burger! I do like their fresh veggies and special sauce , burger was reliable and not overly greasy ! If I had to grab fast food In-N-Out it will be! Plus it quite affordable for a meal for 2 person under $18 read more

In-N-Out Burger - Burgers Near Me - Reno, Nevada

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In-N-Out is always great but this is the best location of the three in Reno. The staff is especially friendly and welcoming.

This location is crap!!! My first encounter with cold fries and cold burger!!! They raised the price to just give you cold food!!! I called and they don't have a phone there. It goes to someone else in another state. They give you a gift card. Well what happens when it happens again!!! Stupid policy!!!! Never again!!!! Crap food anymore!!! read more

Newest location in Reno. Be prepared for a long drive thru line. Faster to go in and grab your food. It's always packed, the burgers are good. Docked a star because of the person taking my order, dude just stared at when it was my turn to go up. No "hi", "hello" anything. Straight face. He needs to be trained on customer service. read more

It's been awhile since I was at In-N-Out... I heard on KTVN that a new location is going to be on the corner of Kietzke & Plumb Lane across from the Little Flower Catholic Church. I love the Bible Verses on the bottom of the soft drink cup ( Nahum 1:7 ) ; bottom of the burger wrapper ( Nahum 1:7 ) ; bottom of the fries ( Proverbs 24:16 ). Cashier Olivia HA helped me order my first lettuce wrap to avoid the buns ... ordering my double double as a "Protein Style". She was smoozing with the Panama Olympic Bowling team that was in front of me. read more

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We always stop in here when we visit town. Love the double doubles. Excellent food and service for a good price.

This place is nasty burger was terrible will never go back. There was ear wax in my burger Trahssssssssss. read more

The service in the drive through was lacking. We had a strawberry shake with no strawberry flavor, we asked if we could get strawberries added and the guy at the drive through said, no we don't do that. Once we were through the drive through, we checked our order. It was completely wrong. It was during the day that this occurred. So we went inside and spoke to a nice young Hispanic lady. She was great!. We mentioned our order was wrong and she didn't check our bags, she took the receipt and said so you need a new order? She made all of it happen very quickly and she even made the strawberry shake actually taste great. This girl needs a raise, she's incredibly good at customer service:) read more

You can never go wrong with a little in & out burger. When looking for something fast, easy and tastes great look no further then in and out I'm most certain they'll fill you up while at the same time no breaking your bank. All in all great service great atmosphere and a place I could come numerous of times if I could. read more

In-N-Out Burger - Double double - Burgers Near Me - Reno, Nevada

I don't really get why people get so excited about this place. It's a thin burger on a plain bun, with nothing exciting on it. I find it irritating that there is a "secret" menu". Put it all on your regular menu and I bet your line would be even longer. Ended up here again, as my husband insisted on a drive up eat in the car dinner. Husband as usual, had the number two. I decided I would try to make the situation better by trying something from the secret menu. After reading reviews and searching. I found the "flying Dutchmen" interesting, however it appears preparation varies by location, and reviews state you must be specific on how you want it prepared. The grilled onions replacing the bun sounded great but from pictured reviews, it appears it's not always served that way, they just plop a cheesey burger on your tray, which doesn't look good. I dried the number one "protein style" (which means lettuce wrapped, no bun). I added chopped chilies and grilled onions. It was very...wet...and the paper wrapper became soggy, and part of my sandwich. Picking paper from my teeth was not fun, and very messy. The flavor was good, minus the paper. I think this will be my go to, but I'll bring a fork and ask for more napkins. They get 4 stars because my husband and other people think this is better than Burger King or Wendy's. It's NOT! read more

We love in and out, and we usually go to the Sparks locations since we do live in Sparks, but we were in this part of town and decided to pick up dinner to go! This would've been a five star review, but I always get animal style fries and they totally forgot the animal style but luckily I just put some spread on top which saved the day, since I didn't notice until I got home! I did notice that the line moved a little bit quicker than the sparks location but I wish the order was 100% correct so I could've given five stars ! read more

In-N-Out Burger - Burgers Near Me - Reno, Nevada

This In and a burger is located in a newly developed commercial are they includes Starbucks, Mountain Mikes. Chipotle and others. My wife was so looking forward to her first In and Out Cheeseburger in more than eight years. Like most In and Out Burgers in Reno m, it's packed. Expect to wait 15-20 mins for your order. Owen was nice and took our order correctly but after that the aura and halo effect came crashing down. My wife's cheeseburger was onions looked procure perfect. See the attached picture but the burger bun and the meat were cold. On top of that the meat had marbled pink coloring throughout. The fries were hot so clearly the burger was made first haphazardly and then had to wait for the fries to finish cooking. It was a poor experience and the excitement that my wife had to have her first In and Out Burger in more than 8 years was trashed as was her burger. read more

This proves I don't hate In N Out. Delicious burgers, fries, and drinks. Nice sit down area inside. Efficient and friendly service. I thought In N Out was going downhill, but this location in Reno proves that with skills, attention to detail, and teamwork a great meal can still be had at this iconic burger chain. read more

In-N-Out Burger - Burgers Near Me - Reno, Nevada

We love In-N-Out Burger! We were super happy when this new location opened because it is closer to where we live. We took our friend here the other day who was visiting from Minneapolis. It was his last meal before we took him back to the airport to fly home. He had In-N-Out Burger several years ago and knew he loved the burgers. But he said he didn't care for their french fries. I told him that he has to have them while they are hot. I agreed they are not very good once they hit room temperature. On this visit, it was the first time in ages that I had been to In-N-Out without someone taking orders outside in the car line. It wasn't as crowded as usual so we were able to place our order through the drive-thru speaker. I had my usual grilled cheese animal style, while the guys each had a double double animal style. We ordered fries to share. The first thing that came out were the fries and our friend took a few to taste. Sorry to say he didn't get to have that tasty hot fries experience because they were already cold! Oh well. Everything else was hot and tasty. read more

In-N-Out Burger - Burgers Near Me - Reno, Nevada

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I almost don't want to review this location and let everyone know how amazing it is because I don't want it to be even busier, but here it goes. This is my favorite location in Reno. The staff is top notch here. They are always so friendly and on top of things. It actually seems like they want to be here and do their job which makes a huge difference. The food is how I remember So Cal In N Out. Hot, melty cheese, crisp lettuce, perfectly toasted bun. The fries are always hot at this location. The drink area is always stocked, the tea is always full, the ketchup area is always clean. The tables are also frequently wiped down. I will agree that parking is not the best thought out area, but that has nothing to do with the restaurant, more so the developers. If you like in n out and are tired of the cold, soggy, "food" they pass off to you at the other locations, try this one. read more

In-N-Out Burger - Perfection - Burgers Near Me - Reno, Nevada

To start, in n out is the superior fast food burger. I don't think I've ever had a bad experience at any in n out... Moving forward, this location is great as always! Parking configuration is extremely stupid but that's to the fault of developers that do not think things through.. Service is always great. Employees are always happy to be there(other fast food restaurants take note of what it looks like to treat and pay your employees fairly). I see the same employees all the time which is good for turnover rate. I always get a cheese burger animal style with extra pickles and have never gotten it wrong. I come here pretty often (too often) never am disappointed. There's a reason people wait in those long lines. read more

In-N-Out Burger - Burger fries and spread - Burgers Near Me - Reno, Nevada

Can go wrong with a double double w/ strawberry shake. It's like having an ice cream for dessert. Here's a pro tip: whether your shake is regular, large, or XL, they're all the same price. read more

In-N-Out Burger - Double Double w/ Strawberry shake - Burgers Near Me - Reno, Nevada

I'm going to apologize to my coach right now if you're reading this. I did order protein style. I know I'm guilty of my In-N-Out cravings and lately practicing no will power when my kids ask me to stop for burgers on our takeout nights. Such a simple menu, but I love their burgers! I can't say no nor do I really want to. Shh...I'll just work it off tomorrow. My kids order the same thing everytime. No wonder it's my son's favorite; I had to eat here weekly throughout my last pregnancy. It's seldom that we even go inside anymore, but we usually do takeout through the drive thru. I don't like how congested any of their dining rooms get. Three locations in town: south reno, West Reno and Sparks. We could use a few more. Lol Never too long of a wait here at this location, so please believe I will order here first. They do a great job as a team here; I appreciate it after my long work day. We'll see you for our next craving. read more

In-N-Out Burger - Burgers Near Me - Reno, Nevada