I've been a long time customer at this firehouse. Sandwiches are always tasty and well made. Mobile orders are the way to go. Rarely have an issue but they're quick to help if there is one. Always clean too. read more

National Promotion as Usual this location Does Not Participate lm a Regular Customer and called to order Subs however ended up at Jimmy John's was told at firehouse that they very Seldom Participate in Promotions as its a inconvenience to their Employees while FH makes a Really Good Sub I will not be inconveniencing their Shop again GREED is what drives this location in All Probability a absent owner who just wants to Grab as Much of Customers $$$ and to DEVIL with the Customer who keeps the doors open I have No Intention of Ever letting Firehouse stick their hands in my Pockets Again Bye Bye FH Hello Jimmy John's and Jersey Mikes see ya Soon read more

When I moved to town I noticed that Firehouse was one of the top things to do in San Tan Valley and had a chuckle from that. I go here fairly regularly but I can't say there's anything truly amazing about it. read more

Employees are friendly, inside is spotless. I normally go a couple times a year, usually on Monday because it's double point day. (Get the app), because within a day on either side of your birthday if you have the app, you'll get a free medium sub with a $1 purchase. So, a cookie is like $1.49 plus tax. Buy a cookie and get a sub. read more

Firehouse Subs - Blt - Fast Food Near Me - San Tan Valley, Arizona

They would not honor a coupon I had when I presented it. I think they didn't want to deal with it. And there was not enough meat on the sandwiches. read more

Absolute crap. Took an order to go... Not the correct order. Called and spoke with shift manager and was told that we had to drive back to the store for a new sandwich or refund. That is 40 minutes round trip. We will never return... These kids don't pay attention. read more

The sign in this Firehouse Subs location says "Hungry? Call a Firehouse!" It should say "Hungry? Call A Different Firehouse, because you'll starve before getting served!" I honestly like Firehouse subs and their Hook & Ladder is my go to but this place was pathetic! We had 1 couple ahead of us going to the counter and I thought it would be a fairly quick meal. I was so wrong. 30 minutes later still waiting and watching all these Uber Eats, DoorDash and online orders go out the door we still hadn't gotten our food. At least the young guy who took the orders was nice enough to wipe the sweat off his face and then proceed to fill the ice machine for the fountain drinks. And as we walked out he was picking his nose with his thumbnail to share with the other patient customers. Seriously the worst wait time I've ever had at any Firehouse Subs or any sub shop for that matter! At least they gave us a small sub instead of the medium we ordered, which shows they're trying to be frugal & save money for this store... In conclusion, If you're looking for a sweaty, nose picked sub with an exceptionally long wait time and getting less than what you ordered, THIS IS YOUR GO TO SUB SHOP! Thanks Firehouse for ending my lunchtime craving just in time for dinner! I can only hope real firefighters are never this slow... 2 stars only for the actual taste of the food, just hoping it had nothing to do with the nose picker.. read more

Subs keep getting smaller while the prices just keep going up. The service is ok, although I feel like I'm bothering the staff when I go in to order. The sandwich's just seem a little "blah"...like they changed the meat or something! read more

If you are a Rewards Member, be careful. I had a substantial number of Reward points. When I went into this store for a sandwich, I pulled up the FS app on my phone only to be surprised that my points were gone. Evidently if you don't use your points within a given period, they take them away from you. There was no notification that my points were going to disappear. This is no way to treat a loyal customer! read more

Best subs in town. We've tried all the other sub sandwich places in the area and this is by far our favorite. Food is great, location/decor is cool, and prices are reasonable. Hopefully they open one up a little closer to us! read more

Amazing food, the customer service is off or on depending on when you visit, but the food is always amazing and fresh made to order! I love their posts on Facebook and name days! read more

I'd like to give it a higher score, as it used to be my favorite place to eat. I placed an online order, and realized it was missing items, i went back in and looked at the gentleman 3 times stocking the chips and said "my sons order is missing the chips" while he ignored me. (There was no one else in the store) I grabbed some chips, and said are these the right ones? He said "I'm yeah I guess". Well... I'm sorry to bother you. We were missing his juice too. I got home and opened the COLD sandwiches, (supposed to be ready at 755) and they had cheese. My kids can't eat cheese. I ordered them without cheese. Ugh.... I give up. $26.00 to feed 2 kids an 1 adult. This is the 3rd time now they've messed up our order... there wasn't even anyone else in the store! Cheddar BBQ Brisket read more

Firehouse Subs - a close up of a sub sandwich - Fast Food Near Me - San Tan Valley, Arizona

This place USED TO BE the bomb. Now they just lay em. The sando's used to be big portions. Now you get at least 60% less portions. I get the supply chain issues and cost of goods to make them, but I got one hell of a measly portioned sandwich. NO MAS! read more

The staff at this location provide terrible customer service. I placed an order by phone and when I went to pick it up well over 20 minutes after, it still wasn't ready. Also, while I waited for my order, 2 other customers came in, placed their order, and received it. WHAT THE F...! I had to get up and ask what happened to my order, the bonehead guy behind the register never noticed my order had been sitting on a shelf behind him well over 10 minutes. I live very close by this location, but I don't plan on returning. I will gladly go to Jersey Mike's across the street. Bad employees like that should not be allowed to represent this company. read more

Only place you can get a pastrami sandwich. Order ahead it goes much quicker. They put plenty of meat on the sandwich.

Did a pickup order through yelp site, food was ready on time. Had 2 tuna subs they tasted delicious.

I love firehouse subs, but this is my favorite spot. They're fast and friendly. There's an older lady. She is a sweetheart. I take my wife here sometimes because she loves it. It's not always just the food that makes a place great when you have good food and bad service it always sucks. We have bad food and good service. You could even give a five star review for that kind of situation, but this place can give it a 10 I would cause it's good service and good food and they're super fast if you order online read more

Great food. Food always comes out awesome and staff is friendly. Wait times aren't terrible either which is nice too. Food has always been great and always has tasted amazing leaving you wanting more. read more

We ordered a tuna sub. They toasted it after we asked them not to...had so much pepper in it. I couldn't even eat it and this is not the first time this has happened it literally burned my tongue. This is the third time I've gotten a tuna sandwich with half a thing a pepper in it. It's time to just not go back to fire house subs, especially for the price you would think it should at least be edible. read more

I bought four large sandwiches for my family and they were great! Very friendly and quick staff! read more

Firehouse Subs - Turkey bacon ranch - Fast Food Near Me - San Tan Valley, Arizona

The food is usually pretty good, but 23 minutes to make 1 Italian sub seems a bit long. No wonder most of the customers are doing mobile orders. 6 employees working the line and over 20 min to make a single sandwich is a bit ridiculous. Guess I'll be sticking with Jersey Mikes. read more

The workers behind the counter have no idea what they are doing. 4 workers staring at each other. Been here more than 15 min. People are sitting around waiting and nothing is coming over the counter. Tried to order ahead online because it already takes them forever to make a sandwich, but online will not recognize a coupon. They lost my business read more

I've had it with this place. They use to have great sandwiches at a decent price. The quality has gone down and the prices have reacted in an inverse manner, and skyrocketed! $17 for a sandwich, chips and a drink??? Then you have to wait 15 minutes with 3 other people in the restaurant??? The price elasticity of demand is in play at this place as they are simply pricing themselves out of the market. Maybe get the sandwiches out within 5 minutes and you'd have more customers in order to avoid raising your prices. I can go to the other known chain not named subway and get a good sandwich for $4 cheaper, I know what I'm getting and it's out and ready by the time I fill my drink. Another chain that just grew too quickly I guess. read more

I walked in, there was no worry even in line. It seems like she was handling online orders so I waited. But then somebody came in and she took their order immediately. Let me standing there as if I wasn't first in line. read more

I ordered a sandwich to try the restaurant's gluten free roll. Another customer walked out with my sandwich and after a short time returned with it. One of the workers just repackaged my sandwich and brought it to me. I took the sandwich and thought it was strange they did not just make me a new sandwich. With the rise of COVID numbers and the price of their food (not cheap) that would have been the least they could do as I don't know what the other customer did in touching the sandwich when he realized it was not what he ordered. I got sick from the sandwich after taking a couple of bites. I won't be returning to this location. read more

Too many sauces on the sandwiches here. There are many ketchup based sauces for the sandwiches, which they over use here. Sauce should compliment, and here it smothers. read more

I never usually complain about food places but I am so disappointed. I ordered one sandwich and it took them almost 30 minutes to make it and give me it. But instead gave customers who ordered much after me their food within 2 minutes and giving huge orders to people who ordered again way after me. Either they don't care or don't have any type of order and that needs to be fixed. I've worked for food joints and we got in trouble for things like this read more

Awesome service and Excellent food and they stand for our service people. Our family will stay loyal to this place for as long as they keep it up Thanks for everything Firehouse Subs! read more

I usually love coming to this location because they're pretty quick and typically following Covid regulations to a T. Tonight I went in to pick up some food and it seemed much more disorganized than usual. The person at the register must've been new or something, but it seem like he had no idea what he was doing nor was there anyone offering to help him. Then, someone who openly presented himself as an employee came in with no mask on and proceeded to walk around with no mask on, lean over the end of the counter to speak to the people making sandwiches, and sneeze without covering his mouth. this to me was just a total disregard for all the precautions including basic mask wearing that restaurants should be enforcing at this point, and it was honestly a little gross. This issue could have been easily avoided and it is the main reason for my negative rating here. read more

This was the fastest Firehouse I have ever been to! We did go very late in the afternoon, so there were only 3 other people there. However, they took our orders and food was ready in 5 minutes. The woman who dropped off our food, came back to check on us. She was extremely nice and wanted to make sure we were satisfied with service and the food. The other thing I enjoy about Firehouse are their hot sauces. I love hot sauces and I love their variety! read more

Great fast food deli. Fresh bread and cold cuts sliced thin. Soda fountain with flavor selection. Casual cafe with firehouse theme. The Hook & Ladder is our favorite sub sandwich, and they can make a salad if you prefer no bread. We are regulars:) read more

They were steady when we arrived, we were immediately greeted with a friendly "welcome to firehouse" food was delicious as always! The cashier was new and training you could tell but she was being shadowed by someone and she hit all the key points and suggestive sold to us. We will be back again! read more

Firehouse Subs - Fast Food Near Me - San Tan Valley, Arizona

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I like the sandwiches here and they are very friendly. My only complaints are they seem to be really slow even when it's not busy. And despite being slow, something on our order always seems to get goofed up. My wife and I both don't like pickles. To us it's like eating a mouthful of salt. We always ask for no pickles and they always to give them to us anyway. Kind of frustrating. It seems like whenever you say no tomatoes, no peppers, no onions or whatever, that's what they end up putting on. I like the New York Steamer, Cheddar BBQ brisket and the Steak and Cheese the best. read more

I wish this location was more on their game. There's not too many options around here but I always love firehouse. However, the last multiple times I've ordered online, somethings been wrong or missing. Old bread, missing side pickle(a big one for a pickle lover like me), onions when asked for no onions, drowning in sauce when asked light on all of it, etc. It's like they don't even read the tickets please pay more attention, you guys are messing up my meals read more

This is probably one of the best sub sandwich places around. Forget Subway..Firehouse Subs is amazing!!! The decor when you walk in is incredible and so put together. I loved the Italian footlong so much. I can't wait til I try all the other subs. read more

Firehouse Subs - Fast Food Near Me - San Tan Valley, Arizona

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It's definitely time for me to update my review. I'm over the fact that they don't have a veggie sandwich listed on their menu. There are plenty of other places I can go for that. Plus, the under 500 calorie menu makes up for it. In fact, the Turkey Salsa Verde has to be one of my favorite sandwiches ever...and at only 430 calories. The menu is very extensive with something for everyone and everything is always fresh and flavorful. In addition, this location is always really clean and the staff is always friendly and service is quick. They definitely deserve five stars for a sandwich shop. read more

Firehouse Subs - Sriracha beef - 480 cals - Fast Food Near Me - San Tan Valley, Arizona

Ordered ahead under COVID19 circumstances. Was surprised to walk in and find that NO ONE there was wearing a nose/mouth mask - no customers, but more surprisingly NO WORKERS behind the counter. If I had been thinking I probably would have cancelled the order but I walked out with it as fast as I could. I hope I don't catch the thing from one of their workers. You'd.l think they'd at least be concerned with their own liability of not the health of their workers and customers. I gave them the extra star (making it 2) because they were at least polite about potentially exposing the public to whatever germs they're carrying. read more

Tonya the manager is very friendly and helpful I highly recommend this location it's clean and everyone is very friendly

NOT HAPPY, this last trip to this store was the last one, for the price we paid, I expect to be able to pick up a sandwich and not have it fall apart before the first bite, bread was pure MUSH, YUCK!!! read more

Nothing like walking into this location , waiting for ten minutes and nobody acknowledged or anything! Walking out said to the guy thanks for the hello and nothing!! A guy walked in front of us grab chips and a cup for a drink he probably works there and still nothing ! This is why it's so important as a business owner to know these things , if your not there things like this happen! There was even an older lady behind the counter and never even said hello!!! read more