We have about 20 plus vehicles and we use Lake Zurich Tire for all our tires and lighter…read morerepairs/maintenance. I took my Jeep to a large local dealership for a recall issue and oil change, however they forgot to change the oil. They also said the tires were cupped, which made for a loud noise above 40. I called LZT, they got me in the next day and they took care of the oil change and replaced the tires with new Goodyears. I didn't even care if their tires were more expensive than the dealer quoted, I wanted to give LZT my business. They did everything on the same day. The guys are always helpful and the customer service is great. I would recommend them to anyone. Rich C EHMS-Hayward Lake Zurich

I had my 2012 C70 Volvo in for rear brakes and new tires. I worked with Paul. He gave me a quote…read morefor the tires and an estimate for the brakes depending on amount of work needed. The actual cost of the rear brakes replacement was $100 less than the initial estimate! The service was prompt and fairly priced. I will take my car in again in the future for this type of work. This shop appears very honest, fair and won't try to oversell work that you don't need done.

Whenever I need to go to Casey to have my something checked on my…read more2013 Ford Fusion I am always happy with the service and the results. Every staff member that helped me was awesome! Thank you all! Judy S

UPDATE 4/26/2023 I…read moream absolutely mind-blown by the ownership and accountability taken by Casey Automotive's owner, Mark. While, I would give my one-time experience with the mechanics a 0 star rating, I would give the follow-up by the ownership and absolute 6 star rating out of 5. That averages out to 3 stars. I would say that I have rarely seen this type of follow-up and care for their customers and their experiences from any other business. This was truly the example of good business practices. Mark compensated me for the outstanding bill associated with my issue and then some for my horrible day. I will assume my experience was an anomaly as I have never had this issue prior to this day. I thank Mark for reminding me that Casey is a family-owned business and a member of our community and I will do my part and continue to pledge my future business to their garage. Thank you again for making me feel valued as a customer and doing the right thing. Your business is truly an example for all other businesses out there.

Ashley, Joe, and her entire team are so great to work with! They are so honest and helpful and you…read morecan trust that your vehicle is in good hands with them! They have come through for me so many times in emergency situations with my older Jeep and I am so incredibly grateful to have found them! I would highly recommend them for all of your vehicle repair and service needs!

While it took a little longer than expected (I'm sure) the repair and replacement of broken bolts…read moreand exhaust manifold gasket were done correctly within the pricing quoted by Ashley. I would recommend them for service as well as go to them again for my truck/car repairs.

Friendly, helpful service. The guys D and Nigel(?) were awesome. They informed me of all the…read moreservices, didn't pressure me on up service, and kept me informed the entire way through the appointment. High Recommend

I am only giving this location of Jiffy Lube one star because zero stars is not an option. Avoid…read morethis location. They use bait and switch tactics on their coupons. I pulled a coupon for an oil change from the Jiffy Lube corporate website. I double-checked to confirm that this location was a participating location. Since the corporate website said this coupon would be valid at this location, I drove by no less than three other locations to give them my business. After showing them the coupon, they said they would not honor it and would give me only 1/2 of the value of the coupon. It wasn't worth it on principle alone. They were willing to let business drive away rather than honor the coupon. Bad business. 0 / 5 stars. Do not recommend.

Took along time to change oil & didn't top off fluids.The counter…read more Person was too busy to answer anything .

As a matter of principle, I do not go to Pep Boys. I should have stuck by my principles because…read morethis experience did nothing but confirm my opinion. I had a punctured tire (on the tread of my tire) and (for the sake of speed) I went to get it patched at this location. After waiting, I was told that my tire could not be fixed since the puncture was on the shoulder of the tire (it wasn't). It took another auto shop 10 minutes to fix it FOR FREE (Great job Mavis)!

Promptly greeted me and got my truck in for new tire installation. Reviewed the work and discussed…read morefindings after inspection. No pressure selling, just outstanding service. Very reasonable cost. Very satisfied

While I liked Jamal, the facility seems to jack up the price for various services. I had a coolant…read moreflush a week ago and was very reasonable price. Included up to 2 gallons of coolant. That service didn't fix a no heat condition so we continued on with a replacement thermostat. Rather than using the 1 week old coolant, they wanted to charge me more than the original coolant flush for more coolant. We resolved that. The thermostat didn't fix the problem so they diagnosed one of the water pumps for the heating/cooling system. Price was so high to do the work and I would have had to buy more coolant. This was all within a week. I did the replacement myself and saved a lot of money as it wasn't that hard to do. This was my second time there for service and the other time was so extremely costly for something I didn't need so I didn't do that service either. Not a place I would go back to.

I needed a quick oil change. I declined the inspection -which was correctly notated on the invoice…read more However, after 50 minutes my car still wasn't out. At that point, the employee came out and said the car would be right out and went thru the inspection results after saying they went ahead and did it anyway. Ten minutes later the car still wasn't out. When I was leaving, I said I didn't need to wait for the receipt cause I was running late due to the inspection. The employee then changed her story and said they didn't do an inspection (even though I had the results in my hand).

Took my 2009 car with 47,104 miles on it for a route oil change. Once they got the car in the shop…read morethey took it apart and took me it needed $5,831 worth of repairs. I asked for my car back and they told me that they would not release the car to me. I insisted and they still won't give me my car. I wanted to take the car for a second opinion but they refused to let me have the car. I said I needed to think about it so they took me home, I went to my usual repair shop and showed him the pictures they sent me and he said everything looked fine and that I was being scammed, it's called "Predatory Behavior". Preying on the elderly with older cars. Called told them later that day and told them not to do anything to the car I would pick it up in first thing in the morning. When I got there they said that they assumed I wanted them to repair it so they started replacing things. I never signed anything giving them authorization to work on the car. They said they needed time to put the car back together. Several phone calls later they told me that the bill would be $3169 worth of repairs to my very low milage car that looks new. When I went to pick up the car they told me that they had already installed the new parts so I had to pay for the repairs even though I told them not to do the repairs. This company claims to be a Christian based company but I am really skeptical. I would not go to this company for any kind of automotive repairs, just my opinion. I complained to them to no avail. For the record I collect and restore antique cars so I know a little bit about cars, there assumed I was just an senile old man

I scuffed my tire and went to Costco (my go-to) for replacement, the cost was very high since I…read moreplanned to sell the car so I found myself at Discount Tire. As I was driving there, I passed Belle Tire (who quoted me lower than Discount Tire on phone) but since I was in Discount Tire parking lot, I decided to go in. I told them that I wanted a second opinion and was helped by Eric. He was so knowledgeable and kind, explaining everything very thoroughly, plus they had the tires in stock and could get it done an hour. I never even made it to Belle Tire for an in person opinion or quote! Yelp reviews weren't the best either. Eric made me feel comfortable (my car is my baby) & helped me get tires that fit my budget & purpose. He explained thread count & helped me fix my TSPM light that had been broken for over year! I can't wait to go home with my lady soon. I waited 2 hours at Costco yesterday and wasn't even seen thoroughly, in that same time, I got all my issues fixed right there on the spot at discount tire. Thanks Eric!

Outstanding execution of service. Car was brought in within 5 minutes of appointment time. No…read morepressure to buy anything but what I came for. About 35 minutes till I was notified by text my car was ready. The staff could not of been nicer. Showroom and bathrooms were spotless.