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    Firestone Complete Auto Care

    2.8 (45 reviews)
    Open 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

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    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Chuck and Robert both assisted me and deserve a raise!

    Mentioned in 3 reviews

    Read more highlights

    Skyline Automotive Repair

    Skyline Automotive Repair

    4.5
    (34 reviews)

    Brought my car in for what I thought was a leaky water pump and probable timing belt tensioner…read morenoise. So I agreed to do both. during work it was discovered that the radiator also leaked so I agreed to replacing that as well. When I met with John to pick the car up he simply handed me my keys and said he wasn't going to charge me for any of the work performed due to the shops inability to correct a new starting issue with the vehicle he suggested that it runs fine and starts perfect most the time, so maybe I just drive it. Suggested I could take it to another shop and diagnose what's wrong with it but really it wasn't a big runability issue. So now I'm thinking what the heck did you do to my car, so I took it to GM in Auburn and paid for diagnosis. John expects that I should be happy with the fact I didn't have to pay for any of the work that he performed on the vehicle. In his mind evidently future repairs which are substantial plus the car I had to rent because this was my daily is all on me, not his problem. Now my car sits in the GM backlot waiting for a camshaft that is backordered for a month or two​. What I would explain as a massive lack of integrity from the shop, because this is not how you treat customers. Aaron 2014 Chevy Cruze 1.8L with 86 thousand miles. What they found was an absolute shocker.. John's shop had broken the exhaust camshaft and then repaired it with what looks to be 5-minute epoxy.. 5 MINUTE EPOXY!

    We were referred to Skyline by our neighbor. We took our truck there for brakes. The owner, John,…read moregot us in the next day, communicated well with us, took good care of our vehicle. The shop was clean and well organized. We will be using his services again for all of our vehicles. He was friendly and took the time to chat with us was honest and transparent.

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    3.8
    (45 reviews)

    Their service manager Ian and tech Jason were the absolute best. I will be recommending this…read morespecific location due to them. Things like getting oil changed with two young kids can be so stressful and they were extremely kind and understanding.

    I had just purchased a GMC Sierra 2500 as a dedicated work truck. Although it's a strong truck, it…read morehad been sitting for some time and needed a full tune-up. Rather than risk driving it all the way home, I pulled into the federal way Valvoline location off of pac highway, intending to return for service and purchase parts to get it road-ready myself. I left a note and received written confirmation via text from the manager that it was acceptable to leave it temporarily. On the third day, I texted that I would be there within the hour to retrieve it. The manager replied that it was fine. Although it took me just over 2 hours to arrive, Despite that written approval, the truck was towed without warning or follow-up communication. The towing and storage fees now exceed what I paid for the vehicle and continue to rise daily. This was a truck I had been saving for specifically because my work depends on hauling heavy loads, and I have effectively lost it as a result of the recklessness and poor judgement of the manager at this location. After more than 10 years as a loyal customer, I did not expect this level of disregard for written communication or customer care. I am not sure where to go from here or how a situation like this can realistically be remedied, but I do hope ownership reviews how this was handled at this specific location. This could have been entirely avoided with better judgment and a stronger commitment to loyalty to their loyal customers.

    All Tune & Lube

    All Tune & Lube

    2.7
    (9 reviews)

    I had a timing belt, clutch, starter and other things done here.The starter was ruined after a…read moreyear..it happens unless they are from the dealer but I had a axle seal leak paid about $270 dollars and 21 months later the same axle seal is leaking again and their only solution was to charge me $270 again, Yes, the 12 month warranty is over but a repair should last longer than 21 months. Timing belt is still good 57,000 miles later. The front counter people I had contact with are competent and they are not stingy or impatient about giving out information and are forthright. They usually have the lowest prices too, (except for a wheel axle I needed repaired) sometimes their prices are only a little bit lower, other times far lower than competing chains. I am giving this shop 4 stars because i am comparing them to other chains and All Tune quotes were never outrageous. I trust their competence but they are not the fastest shop most likely because they wait longer for parts than other chains do. There are coupons floating out there for this shop that will give you up to $50 off so try to find them.

    New the area so used Yelp to help me find a location to get an extremely overdue tune up and oil…read morechange done. That's how I found this place. I stopped In on a Monday afternoon. I was slightly confused why the price of a tune up that I paid was nearly $100 more than what was advertised on their board. The longest wait, honestly was while waiting for the parts to arrive. Once they lifted my car, I think they worked rather efficiently. Total wait time 2 hours. I think this is acceptable. They also advertised free break checks with every service, the paper they handed back to me had a line drawn through the brake portion which may indicate I'm ok, but in other locations they are pretty good about detailing everything out. Not here. I'm thinking they didn't check it. My car seems to running ok. Not sure if I'd go back though. While I was waiting for my car, a lady came in and said her oil check light came on. She had her car serviced a few weeks ago at the same location. Her car was a newer car and she alleged this was the first time it's ever come on. I only saw one mechanic also. Which makes me wonder how he was single handedly working on multiple cars. In closing, I asked them to change the interior air filter and the rear window wiper blade. After writing this review I got to thinking, I checked...they didn't touch the rear wiper blade. Makes me wonder about the air filter. I definitely paid for something (total cost was just short of $400) I'll be calling them tomorrow. Wtf?

    Firestone Complete Auto Care - oilchange - Updated June 2026

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