AWD light was on, they could not determine the cause and left the check light on. they suggest a…read more"smoke test". it was more than I could afford and left. a few days latter I went to have a tire repaired. the looked at the check light and said there was nothing wrong but suggested that the cause was probably a bad seal on the gas Capp. they reset the check light and I bought a new gas cap. two weeks latter and all is well. were they going to charge for test, after test, after test? be cautious.

These guys are great. They keep my 12 year old car on the road. It's so nice to have a trusted auto…read morerepair shop in the neighborhood. They are professional and honest. They go the extra mile to keep up to let you know how the repairs are going. Always friendly and welcoming and don't treat you like an idiot for not knowing anything about cars.

I am having my grandson drive me to Virginia and took in my car for any necessary service. I made…read moreit clear that if I needed tires, brake service, etc, I was willing to have the work done. I fully expected a large service charge. this is the third time they have worked on my car and they have always been thorough and work has been excellent. I was amazed when they told me everything was fine for the trip and charged me only for an oil change. I am an older woman and they could have easily done unnecessary work and I would never have questioned it. Their honesty and consideration for their customers is top notch. I would absolutely recommend them for tires and all auto services. R. Willard

I am a first time customer. I topped off my vehicles tire…read morepressure one day and the next day the right front tire was flat. Refilled and then flat again. After reading the reviews I called Shepherds and they said to come right in. They found a razor blade stuck in the tread but the cause of the leak was a damaged needle in the tire stem. They replaced the needle and did not charge me for their work. I just wanted to thank them publicly for their curteous and friendly service. I will be returning in the future for my vehicle maintenance.

Went here to get an oil change. Staff was super friendly…read more They were quick and efficient. I would definitely recommend this location.

I went in for a simple oil change and left with a nightmare. They lost two of the bolts that go to…read moremy skid plate and we're not able to reinstall it. They put the second skid plate back on backwards, and they barely screwed in the oil plug, which caused all of the oil to leak out and my car to not be driven, but rather be towed up to Toyota for them to fix. I have not received one call from anyone at the entire company regarding reimbursement for the cost of the tow truck the rental car as well as the from Toyota and reimbursement from the oil change that they screwed up. Stay away from this place.

This went smoothly as my car was the only one there. It would have been nice for the staff to want…read moreto help more than find reasons to not to. By that, I mean I asked them to check for something having to do with my oil change worries. The employee stated there was no need to do so. When I asked again stating I was waning to just be sure all was well, he was a little huffy about it. I get it that sometimes it has been a long day or they truly believe the issue I was worried about is nothing, but as is comes to a vehicle that I use to drive myself and small children around daily, please help by checking on the things I inquire about. 04.02.2026

Lilly was fast and effective. Used a $15 coupon from the website link. They changed a burned out…read morebrake light. I got what I needed in a case effective manner. I will come back.

I had Corey replace the front sway bar links on my 2017 Toyota Corolla today. He was very…read morecommunicative (through Yelp and text messaging) and on-time. He was very quick with the repair too! And the price was reasonable - more than half of what the Courtesy Toyota dealership service department quoted me

Our car was having problems on a Saturday evening. We managed to make it home and the next day I…read morestared to look around for a mechanic. I used my diagnostic tester to try to determine what the problem was. The tester indicated that there was a misfire in one of the cylinders. I finally reached Cruz Auto Repair in the late afternoon. Corey replied back that he could come to the house between 6 & 8 that evening (Sunday). Corey came at about 6:45 and immediately began to diagnose the issue and found that the cylinder had a bad spark plug. We talked about a price and I decided to have Corey change all the plugs. which he did. running a test again, he found that one of the coils was also bad. Since it was late at night, after 8 PM and the auto parts store was closed, we discussed a price and agreed that Corey would come back the next morning with a new replacement coil. Corey came back the next morning and replaced the coil and now the car is working just fine. From the start, Corey showed knowledge of auto repairs, did exactly what he said he would do for the price that he quoted each time. I would highly recommend Cruz Auto Repair for all repairs. Thank you Corey.

Needed new fuel line BMW 128i . I've been trying to find good Beemer mechanic for awhile now…read more I FINALLY hit gold with Gulf Auto Clinic everyone there was exceptionally helpful. Got estimates and ride home from them then picked me up when it was done only bit over an hour later. That in itself is a major find add the very clean shop, reception area , the all around pleasant attitude, knowledge, price this is the first shop since I moved here 3 yrs ago that actually has it all‼ I will be bringing my car here from now on. They also did not leave greasy hand/ foot prints all over my car. A first since I moved here. I highly recommend this business.

First time, great experience. Second time, took the car in and we had to take it back a second…read moretime for them to fix what they fixed. We thought it was a one-off. Then we referred my mom, she had the same problem. They fixed something but she still had the same problem. So she had to bring it back twice. Most recently we took our car in to have the tie rod ends fixed. We got he car back with a very very VERY loud noise. We took it back and they denied the issue. At this point we asked for our money back and the owner got aggressive. Additionally they screwed up our lug nuts so we can't get our tires off. So now we have to repay to do their work and fix the lug nuts/bolts they destroyed. They started out ok, but went downhill fast. A shame because at first we thought they were trustworthy. I recommend not taking your chances unless it's something you have time to do two or three times over....

Very disappointing service. After their alignment, my brand…read morenew tires were ruined in just a few months. The shop refused to take responsibility. They used to have a great mechanic there (I believe his name was Robert), but since he left, it's clear there are no real professionals left. Poor service and completely irresponsible attitude. Would not recommend.

They replied in a timely manner and gave me the greatest service I've had in a long time, awesome…read moreplace to do business. If you want great options at affordable price, this is the place to go. Darryl

EXCEPTIONAL quality of service and they back customer satisfaction to the hilt. Redressed a…read morefrustration that I had at no charge.

Great team of guys doing a good, honest job. I brought my car in after another shop quoted an…read moreastronomical amount for fixing a bunch of stuff, the guys at Panzer clarified what was necessary and charged a fairer amount based on the time and work it took to fix the issues rather than the highest number it may have taken as the other shop did. Will definitely be coming back