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    Firestone Complete Auto Care

    2.8 (58 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

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    Bailey H.

    I will never bring my car back to this store ever again. In the past, I've had questionable service/repairs done, but my last visit takes the cake. I called in ahead of time to make an appointment to put on my snow tires, explaining that I would need my car back by 2:00pm. Over the phone, I was told that this would not be an issue. However, over the course of the appointment, there were several issues that I encountered. To begin, I was hoping to drop my car off outside of hours. I called firestone the night before and they were closed three hours early. I understand the need to adjust hours due to staffing issues, but it would've been nice if the hours posted online were accurate. I have used an after hours drop off with this specific store before, so I went ahead and dropped my car off before the store opened. Once open, I received a call from the store confirming that they received my car and would begin working on it. At this time, the customer service representative mentioned that there was a price increase for switching over my tires. I agreed to pay this, but it felt like a predatory practice because this should have been discussed prior to confirming the appointment. At this point I had already dropped my car off and I was at work for the day; I had no choice but to accept the increased price. I did not hear again from firestone until after the store had closed. Apparently they called every phone number (my dad & sister) on the account except for my own. Other than that, they made no effort to contact me. This is despite the fact that I called the store FOUR times within the hour that they were scheduled to close in hopes that I could get an update on my car Eventually, I just decided to show up and check on the status of my vehicle. It was ready, but there's no way I could've known because again I didn't receive any communication from the store itself. Once I was in the store, I was scolded for dropping my car off using the overnight deposit box, I was also told that it was my fault that firestone called my family members and not me because we had multiple people on the account. I understand that it can be confusing for the customer service representatives if there are multiple phone numbers on one account, but they clearly made no effort because they never called my phone number. Regardless, I paid and left the store. As soon as I got into my car, I noticed my tire air pressure light was on. So, they clearly did not check the air pressure of my tires before returning my vehicle. To top it all off, I woke up this morning with a flat tire, another glaring sign that they didn't even take the time to ensure that my car was safe to drive before leaving their premises. From now on, I'll be taking my car to the neighboring Big-O and I suggest you do the same.

    Terry G.

    I take my truck to this shop for oil changes and other maintenance items like shocks, AC recharge, etc. They have always been friendly and serviced my vehicle to my satisfaction. I always make an appointment and I get my truck back in a timely manner. If you check their website you can usually find a coupon to use for maintenance services, I always use a coupon for oil changes to keep the cost down. I will continue to use this Firestone location for maintenance and minor repairs.

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    10 years ago

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    8 years ago

    Bad customer service. Maybe employee was having a rough day? But will never return to this establishment.

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    10 years ago

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    9 years ago

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    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I dropped off my Mazda for an oil change, and experienced excellent customer service from Michael.

    Mentioned in 5 reviews

    Read more highlights

    Firestone Complete Auto Care - autorepair - Updated June 2026

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