Went for an oil change and I'm very satisfied! It felt like they were very transparent with the…read morecondition of everything and what truly needed maintenance. It felt nice that they explained everything on a high enough level so I could tell they weren't dumbing it down for me, and they weren't just trying to get me to spend more money, either.

Awesome fast service! D and his team were professional and knowledgeable. I even got an additional…read morediscount on my service. This is my favorite location and I'll be sure to return for my next service. The location is convenient to my home and job so it's a win win.

Great place to get an oil change quickly. The management and technicians are helpful and polite.read more

Professional and quick. I went in the morning on a weekday to get an oil change and only had to…read morewait 2 minutes to get in. They were a well oiled machine and I was in and out in 15 minutes.

Condescending staff, INSANELY overpriced (I was quoted $1400 for brakes and rotors!). I will never…read morerecommend or take any cars to this joke of a shop. Maybe they should pick a more affordable location so they can rip people off less.

Took care of my md state inspection in a timely manner. Good communication. Keith was very helpful.read more

Grease Monkey on Ritchie Highway is unlike any automotive repair shop I have encountered in the…read moreBaltimore-Glen Burnie area. What separates this location from the typical garage is their combination of speed, mechanical capability, immediate service, and determination to finish the job correctly. I brought my vehicle in for substantial rear-brake work involving new brake drums, wheel bearings, brake components, hardware, and the related parts needed to properly complete the repair. Instead of telling me to leave the vehicle for several days before a technician could even begin, they started working on it immediately. That is the remarkable part of their business model. They provide the urgency people expect from a quick-service operation, but they are capable of performing serious and complex mechanical repairs. When additional parts were needed, they were able to obtain them from nearby suppliers extremely quickly. In one instance, the replacement drums arrived in roughly 15 minutes, and the technicians continued the repair without unnecessary delay. I also observed other customers arriving with automotive problems and saw the same sense of urgency: diagnose the problem, obtain what is needed, and get to work. There was no attitude of, "Leave it here and maybe we will get to it in a few days." The young leadership and technicians work with tremendous tenacity. If a repair requires another component, another adjustment, or another step, they keep moving forward until the vehicle is properly repaired. I did not have to stand over anyone or repeatedly ask whether the related components were being addressed. They handled the repair comprehensively. Many dealerships and traditional repair shops can keep a vehicle for several days simply because it is waiting in line before anyone begins working on it. Grease Monkey has created something different: bring the vehicle in, get the repair started, obtain the necessary parts quickly, complete the mechanical work, and get the customer back on the road. Their building says, "Done Fast. Done Right." After experiencing their service firsthand, I can say that is more than advertising. It describes how this location operates. For drivers, families, commuters, and businesses with fleet vehicles throughout the Baltimore and Glen Burnie area, this is a shop worth knowing about. Five stars. Grease Monkey is not simply another repair garage. They are demonstrating what modern automotive service should look like.

Very fast with response through Yelp…read more Service was performed relatively quickly. Had an unknown problem causing the engine to not turn over. They diagnosed and fixed the problem. They charged a fair market price without any strange fees or charges. Would take my vehicle here again.

Excellent customer service, everyone was extremely nice! They kept me informed every step of the…read moreway! The service was fast and it was really cool to be able to see them working on the car from below via monitor. Will definitely be returning! The price was also fair.

10/10 experience! I got an oil change and they were super quick and thorough. The oil change also…read morecame with checking my other fluids and I believe the air in my tires. They also explained/showed me the different pricing options so there were no surprises. I would advise to check online for coupons as well and remember to show them prior to paying! I believe I paid $83 or $93 with taxes

My regular guy was busy and I had the filter so I gave them a shot. Glad I did. Quick professional…read moreservice and out the door in about 20 minutes for a good price

Wow! So happy I read the reviews here before going for my 3,000 mile oil change…read more I have a Subaru Forester and called them to make a reservation. No reservations needed just come on in. They close at 6 and I asked them if I could come by 4:45? Sure! Their waiting room is nice and clean with a coffee machine and water cooler. So they started working on the car immediately and told me that my car recommendations are synthetic oil, more expensive than regular. I asked them how much? They said $92 and I could change the oil every 5,000 miles instead of 3,000 if I bought the regular. They also said they can use regular oil which would not really make a difference, that's all they had to do was change the viscosity and that would be $52. I decided to go with my car recommendation and chose the $92. After a half hour it was done. Total price $92. That included oil change oil filter change to off all fluids and put air in all 4 tires because the low tire light was on. They said I didn't need to change my air filter because it was fine. Honesty is very important to me and I was impressed they didn't change the air filter when it didn't need to be changed. I think most other places would have. I will be in 5000 miles for sure!! Thanks guys!

I have been coming to this particular Jiffy Lube for years and they are really outstanding. They…read moreare efficient, trustworthy, and good communicators. Sean in particular always gives amazing customer service. Highly recommended for all your routine auto maintenance (faster and cheaper than a dealership for sure)

Very disappointed in my service today. I went in for an oil change. After the diagnostics I could…read moreuse a new battery & cables and 2 new tires. I said no on everything but the oil change. I was there for 45 minutes, customer after me was in and out before me. I finally asked what was taking so long for an oil change the guy yelled to another guy no battery replacement. The manager Sean - did not come back into the office at any time to discuss the confusion. When I stated that I was unhappy with the service he acted like - oh well, no apology about the long wait or concern that I was unhappy with the service. Would not recommend for battery replacement - they wanted $260 to do 10 minute job that I can do, or if you are in a hurry. Oh, I was the first one at the facility and my car was not taken in for the 1st appointment. Again very disappointed in a place I used to go to. bpeterson

I recently took my car to Dakis for some service work. I called up and Talked to Matt Amigo, who I…read morelater found out was the owner, and he was very professional and informative. The quality of service was quick and fast, and he even drove me back to my work since I was close by. I would definitely recommend Dakis for honest work and pricing.

Could not repair brakes on a Benz GLE which they serviced a year ago??? Very disappointed.read more

These 2 guys are extremely professional and polite,,,they provide excellent quality service and I…read morewill definitely call on these guys again and also I will definitely refer them to my friends and family who wants quality service and professionalism,,,,,thank you guys again for going "above and beyond",,,,,,just for me...... Sincerely and respectfully, Eric Smothers.....

My family and I have recently moved to MD and our car needed to pass inspection. We needed to…read morelocate a rare, out-of-production control module, or our car would fail MD inspection, though it is mechanically sound. Johnathan at 7 Auto went out of his way to locate the part, confirm that it would work in our vehicle and see that it was installed for us. His kind attention and courteous patience has been very much appreciated. We will definitely continue to trust our vehicle only to 7 auto!

After attempting to get my tire repaired at several automotive shops, it was determined that the…read moretire was irreparable. Out of seven automotive centers both small and large, this shop was the only one able to locate a tire comparable to my vehicle's tires. Though it was not in stock, the manager offered to order the tire with an estimated delivery of that afternoon. Additionally, all of the other vendors either wanted phone payments with a next-day delivery date or did not offer to place an order. Since I came here two days prior for a tire repair but did not stay because they were extremely busy, I almost didn't return. Ironically, they were the only location that could assist. Because of the state of the tire, time was of the essence and they delivered. The tire was ordered around 10:00 am. By 11:30 am, the manager informed me that the tire was available and that I could come in before 5:00 pm. When I arrived a little before noon, I was assisted immediately. No projected completion time was presented. However, within less than an hour, the tire was replaced and I was out the door. I was pleased with this visit. Everything about it was efficient from the phone call to completion. The amount quoted over the phone was the exact with the exception of a minor upsell for tire protection, which appeared to be a wise decision. Based on this experience, I would return.

Yet again, a simple oil change resulted in greasy hands all over my car. Use the gloves they give…read moreyou or wash your hands. This is not acceptable!