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    Firestone Complete Auto Care

    2.8 (44 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

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    17,000 miles on tire with 50,000 mile warranty that was not honored

    WARRANTY NOT HONORED! I bought 4 new Bridgestone tires 2 years ago at this store. The ones on the rear were Potenza with 50,000 mile warranty. After only 17,000 miles, they are worn out (even with the depth bar). The wear was even. THEY DID NOT GIVE ME ANY WARRANTY CREDIT FOR THE MILEAGE. Their excuse was that the car had not been aligned, but when the performed an alignment, everything was in range. Then they tried to say they were worn down too much! I took a video of the tires showing the even wear. These cost $250 per tire and my charge today was $612.96 after only 2 years of use! What good is a warranty if it's not honored! On top of this, they charged me for road hazard protection which I didn't want. I wasn't shown the detailed invoice until after I paid (my bad), but they couldn't refund it. Have to call manager later. Horrible customer service!

    This is the awesome mecanic that changed my tire.
    Harold W.

    I had a flat tire at night in the rain and cold. It was late and Firestone was about to close. I called them up and the manager was super cool and friendly and said to bring it no matter if I got there after closing. They are changing my tire right now and its 7:25pm. Now I get to go home instead of leaving it at a shop over night. This is truly customer service. I highly recommend this store.

    Old alternator. Was freakin' burnt on the other side, but they couldn't tell what was wrong.

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    8 years ago

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    9 years ago

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    13 years ago

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    Review Highlights - Firestone Complete Auto Care

    Maurice at the front desk was super helpful and really nice, even though they were really busy.

    Mentioned in 7 reviews

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    People searched for Tires 9,061 times last month within 15 miles of this business.

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    Lord of the Rings

    Lord of the Rings

    4.7
    (90 reviews)

    Recently had my water pump go out on my Q5. Unfortunately my warranty expired so this one cost me…read moreout of pocket. I called and spoke with Bob who happens to be the owner, he had me run the car by and looked at it and saw immediately what my issue was. Bob booked me an appointment to come by and drop my car off so he and his team could do the repairs. I dropped car off the night before and it was ready by next day as promised. What I liked about Bob was that he is very transparent with his pricing and even showed me the old water pump that he pulled out of my car! It was neat to see the proof of the work (not that I doubted him for a moment) but the transparency is very much appreciated. The cost was more than fair for my water pump and actually ended up only being 500 more than a girlfriend of mines Camry. Thank you Bob for taking care of me and getting me back on the road! I definitely would recommend LOTR for any Audi and VW repair! I will definitely return in the future if something else goes wrong. My car is driving like it's brand new again! Brad

    Big Thank you to Bob! Owner of this business Lord of the Rings. Truly a king of a man. Bob welcomed…read moreus yesterday during a very busy time. We have " classic" Volkswagen vehicles. Our 1969 Karman Ghia is a treasure. We've been on the hunt for a mechanic who loves Volkswagen ( air cooled ones) like we do. Bob was so good to explain he's very busy with his current VW and Audi clients and regrets he cannot help us. His honesty, kindness and obvious understanding of our predicament was refreshing. If you have a water cooled vehicle and value that automobile. Bring it here! We are sure you will not be disappointed .

    Firestone Complete Auto Care - tires - Updated July 2026

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