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    Firestone Complete Auto Care

    3.2 (127 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

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    Recommended Reviews - Firestone Complete Auto Care

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    John G.

    I am so glad I bought my tires here. I picked up a nail and brought my car to Timothy to fix, who had it done in record time, and at no cost. That right, no charge! Thanks Timothy.

    Testing the battery
    Eric M.

    I had to go into Firestone due to what I was told by wal mart, was a bad battery. The battery had been purchased at Firestone in 2019. I have an interstate battery and it was under warranty, thus it would be replaced for free. I'd like to digress and state that the battery was completely dead at the wal mart after they changed my oil. A wal mart employee graciously jumped it with their personal vehicle after their jumper packs wouldn't start the vehicle. I immediately drove it to Firestone to get the battery replaced. Once at Firestone I was told to pull up to bay 1 and they would test the battery, and they stated if the battery tested bad that it is $30 for them to swap them out under the warranty. I wasn't thrilled about this since it's the battery they sell and I was told the battery was bad by wal mart service center. Firestone hooked up their battery device, and I was told the vehicle alternator was charging and that there was nothing wrong with the interstate battery. Hmmmmm, curious indeed. So, I left, with questions in my mind as to what the actual issue could be. Bad key fob battery perhaps? In any event, I carry on with my day, wondering if perhaps wal mart was wrong about their diagnosis. I mean, this is Firestone right? They know what they're doing, right? So I drive the car a little bit more and it seems to be okay. Later that evening I go to Costco, I shop for about 20 minutes, and when I come back out to the vehicle, click click click! Yep, you guessed it, I'm now stranded in the Costco parking lot with a car that won't start. So I walk over to their tire department and borrow their jumper pack and attempt to start the vehicle, with negative results. It's dark now at this point, and I'm more than a little annoyed at the current situation. Dead battery, car full of groceries, maybe I can have a parking lot tailgate until sunrise? I ended up calling a buddy to come with jumper cables and after a lengthy process, I got the car started and went home. I was still a bit befuddled at the incident, wondering what the issue is, since you know, Firestone said the battery was fine. Once at the house; I put my mechanic skills to the test, having had a background in shade tree mechanics after years of schooling in automotive technology. Hmmmm, my charger says the battery is bad but the alternator is fine. Now how could that be that my $175 charger says the battery is bad, but Firestone's super expensive machine says it's good? Well, morning arrives and I drive back to Firestone and show them a video of the dashboard going full cuckoo with every light flickering on and off amd ask them to diagnose the issue, because you know, the battery isn't the problem according to their skilled technicians. I then go on my way fully expecting a call in an hour or two telling me that the starter is bad and it's drawing too many amps and killing the battery or whatever. Ring ring, hello. Oh yes Firestone, what's the issue with my car? "You have a bad battery, it's fixed, come and get the vehicle, the cost is $30." Uhhhhhhhhhhhhhhh, what in the..............? So yeah, Firestone says the battery they sold me in 2019 was fine 16 hours ago, but now the battery is the problem after all. Never mind that you told me it was fine yesterday, never mind that because of your misdiagnosis I was stuck at Costco for an hour with a dead vehicle. Make sure you hit me with that $30 fee to swap out the battery and ignore the inconvenience that you caused by not diagnosing the issue properly day one. Moral of the story here? Buy your batteries at Wal Mart! Their service department will swap the battery out for free if it fails since it's their product. Oh, and Wal Mart was actually correct in their first diagnosis that the battery had a bad internal cell. Firestone, your customer service is poor. To not waive the $30 fee when you misdiagnosed the battery issue and as a result, left me stranded a few hours later, is ridiculous. Discount tire will get my tire business from here on out and wal mart will get my battery business and oil change business. But hey, thanks for eventually swapping out the failed battery you sold me.

    Definitely not my oil pan bolts mine wasn't black nor was it painted have flex seal on it or stripped mine was a copper colored

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    10 years ago

    Waited for a air pressure check. Was not acknowledged. We don't mind waiting, but an acknowledgement would have been good business practice.

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    11 years ago

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    7 years ago

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    12 years ago

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    7 years ago

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    13 years ago

    Very clean place. Staff was friendly and attentive. No upsell pressure that you get at other places.

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    10 years ago

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    10 years ago

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    8 years ago

    Only once so far. We will be back. Erick was friendly, direct and price saving to us. My new best automotive friend.

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    7 years ago

    Phenomenal service all around. Gino did an excellent job checking my tire pressure. Thank you for being open on Sunday.

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    11 years ago

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    10 years ago

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    10 years ago

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    8 years ago

    Quickly replaced my rear brakes. Friendly staff. Much cheaper than dealer prices. Clean work room. Clean waiting room. Thanks

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    11 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    13 years ago

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    11 years ago

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    10 years ago

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    12 years ago

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    9 years ago

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    11 years ago

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    Page 3 of 4

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    The service manager Justin was very informative and the technician that worked on my car was amazing!!

    Mentioned in 7 reviews

    Read more highlights

    Roadside Wrench Mobile Repairs

    Roadside Wrench Mobile Repairs

    5.0
    (285 reviews)

    Over the past few years, I've used Roadside Wrench for various mechanical repairs…read more Recently, I took my car for an oil change at Findlay Honda. Naturally, they discovered a few other issues and were eager to have them fixed at their shop as soon as possible. I reached out to Roadside Wrench, and Jonathan promptly arrived at my place the next day. Jonathan worked efficiently and completed the job in no time. Findlay Honda, however, attempted to charge me an exorbitant amount for this minor repair.

    I can't thank Jon enough for being there to help my parents in their time of need. A week before…read moreThanksgiving this past year, my dad's 17-year-old Silverado had an issue starting up. Called up and scheduled an appointment with Jon. Upon his arrival we just knew things were about to trend in the right direction. He has such an incredible personality, is patient and overall, has a down to earth demeanor that is a RARITY (and refreshing to see) in this city. After attempting to "kick" the starter and run diagnostics on the battery, it became evident that both needed to be replaced. The battery was only a few months old, but as is the case sometimes, there is a chance you might end up with a dud. Based on Jon's suggestion, we managed to get a replacement from the nearby auto parts store, and within a couple days, the starter replacement arrived, and Jon not only installed it but even helped change the oil in my mom's car as well and answer some of her questions and concerns. We will definitely continue to use, as well as recommend Jon to friends and family. Thanks Jon! BTW: The Rooster, with his leather jacket on, says hi. :D

    Sun Auto Service

    Sun Auto Service

    4.0
    (475 reviews)

    Highly recommended auto service in the Henderson area. The gentlemen at the front are very easy to…read moretalk to and they work very hard to gain trust. I've been to this location several times in the past two months starting from oil change to necessary car repairs. I have an older vehicle and can safely say I can transition from the dealer to this location. I did have some leaking of oil after some work but this was easily recovered as they brought me in the next day and even compensated me for the issue. The price seems to be competitive compared to other places. As someone who doesn't know cars, I can sure say I felt heard and understood here. Paul and Devin were especially helpful. Back manager was also excellent! 5/5 stars

    This is for the St. Rose/Henderson Location. - 4/21/26 I've…read morebeen going to Sun Auto for the past 3 years with No problems, but this recent incident Truly DISAPPOINTED me to ANGER!!!! I took my car to them because my dashboard lights went out, which I explained to DEVIN at the front desk (neve r seen him before) but no the less I was not worried.... until DEVIN called and I quote "Calling to get your permission to fix your hose" .... Me:???????? DEVIN, "yes, your hose(coolant) needs to be replaced because it's missing" Me: when did it go missing? did it evaporate, I JUST dropped it off. and dhow much will MY permission cost???? DEVIN: $1300 and that doesn't include the Labor. Me: well, you guys usually send pics to my email detailing what needs to be fixed and what was discovered. DEVIN: well, for some reason we can't get the car started to do a diagnostic, and if you can't afford it I can send you a link for apply for a loan, it gives you 90 days to pay it off, which should be enough time for you, or you can come with a tow truck. Long story short, I DID NOT give DEVIN permission to have the work done on my car. and when I arrived my car was magically sitting out of the garage with my COOLANT HOSE DETACHED FROM THE COOLANT TANK!!!! WHICH WAS NOT DEATACHED WHEN I DROPPED IT OFF!!!!! AND I WAS STILL CHARGED FOR A DIAGNOSTIC $224.00 AFTER DEVIN TELLING ME THAT THEY COULD NOT DO ONE!!!!!! NO MORE SUN AUTO FOR ME!....EVER!!!!!!!! :( p.s. doesn't even deserve the 1 star.

    Firestone Complete Auto Care - oilchange - Updated June 2026

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