I've been going to Sun Auto on Volunteer for about 3 years, for various repairs and maintenance. I recently had an funky electrical light issue with my car issue to diagnose. While there were initially a few bumps in the road, in the end, the manager Jimmy .. Gavin, Esse and Kyler all worked with me and went the extra mile to resolve the problem. Great crew - and I appreciate all of their efforts to get my car where it needed to be. Thanks to all! Recommend! read more

You would think dealing with cars as your job you'd understand which oil goes in which vehicle engine..... NOPE!!! Not to mention I found the mechanics used rag under my hood when I got home read more

Jeanie scheduled an appointment for my dad for today at 10AM. He showed up at 9:30 just so he wouldn't be late and my dad was there and asked when he was gonna be seeing it was already 1130. She stated that she accidentally booked an appointment for my dad and instead of being apologetic. She became very rude. We understand people make mistakes, but this is so unprofessional. read more

Used scare tactics to drive up the invoice cost. Told me my rear brakes were in need of desperate replacement when they were still way above the recommended dealer minimum and tried to add extra services that weren't necessary. I'm going through cancer treatment and needed to take a long trip the next day. I wasn't feeling up to the task myself but I used to work on my own cars regularly. Something felt very off about the diagnosis so I left. I really wanted to find an honest shop since moving to Henderson that I can return to regularly but I just can't trust this place. read more

Warning!!!!! Do trust the some mechanics in their. They are stealing engine cover under the car!!!! Check car first before you left the shop!!!! read more

Jimmy and his team exceeded my expectations. I had an issue with my truck which was fixed, resolved and made right by Jimmy. He is a customer service extraordinaire who will do anything to get your business and someone you can trust with your vehicle. Thank you for your service! read more

I appreciate sun auto services. And their employees. They are always there for the guests and their needs. They don't try to rip you off like other auto services. Shout out to the manager Jimmy Martin, esty gonzales service advisor and of course Mr Gavin land, another service advisor. I couldn't do anything without their help. Plz plz plz stop by to say hi. And check out the way they work!! Thank you guys so so much again. And to all the other hard working personnel's. You guys rock Costumer Stephanie pare! Aka with the 2009 Corolla lol! Thanks for taking care of my baby girl!! read more

Sun Auto Service - Heyyy!! Help with your money issues :) - Auto Repair Near Me - Henderson, Nevada

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I will definitely not recommend this place. I made an appointment to take my car when I got there. It took them an hour to take a look at my car. They refused to answer any question that I had regarding to the repair and when the car was finally ready There was a big dent on the rear corner panel. And I asked them about the accident but they did not take responsibility. They were very rude to me. And I'm making a claim for this read more

My husbands car had a tire blowout and he needed a repair shop for it to be towed to. He chose Sun Auto for their convenience to our home. While he was waiting for the tow - he called Sun Auto to let them know what was coming. Gavin let him know that they'd definitely be able to help and that since it was 5:30pm and they closed at 6pm - it would likely be completed Saturday. He also warned us that they were booked on appointments for Saturday just to let us know it might be done later in the day. When we got there after the tow, Gavin greeted us and explained the process to us. He was very friendly and kind and let us know they'd call in the morning with a plan. At 9am, my husband had received an alert that they wanted to complete all four tires. They quoted him a price that couldn't be beat. To ensure we didn't incorrectly read the estimate, he called them back and Jimmy answered. Jimmy answered all the questions we had and helped us understand the game plan. Jimmy stated they had the tires in stock and the car would be completed same day! Gavin called my husband a few hours later and stated his car was ready. It was a simple pick up and everything was all set. We were very impressed with the service at Sun Auto and have already recommended them to friends and family. read more

I really wanted to give zero Stars but apparently required to at least give one star! I took my car in for an oil change. They called to tell me that they could do a whole bunch of other fluid changes and it would be an extra $500 I said no thank you and ask them to just change the oil. When I went to pick up my car I checked the oil filter and it had not been changed so I went in and asked about the oil filter since that is listed as a part of an oil change. First they said they had a lot of cars like mine and maybe the filter got put on another car so I asked if every car shouldn't get a new filter when they get an oil change which lists a new filter as a part of the service. Then they told me they did not have the oil filter in stock and would have to order it. I don't think they changed the oil, but they did charge me $60 for resetting the oil sensor in my car. Avoid this place it's a bunch of criminals read more

I loved the phone customer service. The man was very nice and easy to talk to. I went in for an oil change. Everyone has great customer service skills. I will absolutely go back and recommend family and friends! read more

Prompt service and very fair! Have used them primarily for oil changes but would certainly have them do more complex work.

My parents and I have been longtime customers of Sun Auto -- first at the Blue Diamond location, and now at the Volunteer St location in Henderson. This is a longer review than usual, but one I believe is deserved. Sun Auto has treated my family incredibly well over the years. Former manager "Cameron" and his team at the Blue Diamond location serviced my parents' vehicles long before I became a customer myself. In 2017, my dad was diagnosed with liver cancer. I relocated from NYC to Las Vegas to help care for my aging parents, including taking over maintenance of my dad's cars. One of them was his 2001 BMW X5 -- a car that objectively had plenty of issues over the years, but one he absolutely loved and never wanted to part with. My parents traveled across many states in that car, so it carried a lifetime of memories. What I appreciated most about Cameron, Jimmy, and the team was their honesty and compassion. They understood how sentimental my dad was about that vehicle and never treated us like just another repair ticket. Rather than pushing unnecessary repairs or expensive parts, they consistently helped us make smart, practical decisions to keep the car running without overspending. They were patient, truthful, and always willing to help however they could. In 2020, my dad lost his battle with cancer, and that 2001 BMW outlived him. It's still runs today. My mom has always appreciated how much Sun Auto helped "save" the car. To most people it may have been just an old SUV, but to my parents it carried memories that mattered deeply. Cameron has since moved up in the company -- very well deserved. Jimmy later transferred to the Volunteer location in Henderson when it opened, and I followed even though it was farther from my parents' home. I've since relocated to LA, but I still bring our family cars to Jimmy whenever I'm back in town. The Volunteer shop has an excellent team, including Gavin at the front desk and the technicians in back whose names I don't know. Though I'm only in town every few months, they still treat me like family. Sun Auto has been consistently honest, dependable, and genuinely caring throughout the years. In a time when trustworthy auto shops can be difficult to find, I don't know why anyone would go anywhere else. read more

At first I thought they were great but my mom had to keep going over and over again. They kept running into issues. She finally decided to take the car somewhere else and the other mechanic charged wayyyyyy less and got to the actual problem. Unfortunately I don't recommend this place especially if you're a woman. Super over charge. Other than that they seem nice but we prefer the car to be fixed right the first time and not have to keep going over and over again read more

Wasted Time, Leaking Oil, and No Accountability I took my Mazda to Sun Auto for a simple oil change, and it turned into a mess that cost me 5 hours of my time, 2 separate trips, and they even suggested a third. First Visit (with Gavin): Gavin was the tech who worked on my vehicle. After a long wait, I finally got the car back. The next morning, I woke up to oil drips all over my driveway. Second Visit: I brought it back, spoke with Gavin again, and left the car for them to recheck. The following day, I woke up to new oil drips on the driveway. At that point, Gavin told me I'd need to bring the car back for a third visit. He also mentioned "Jimmy the manager," but Jimmy was never available to talk to me directly. Instead of wasting more time, I went to the Mazda dealership. They immediately identified the issue: Mazda requires a specific drain-plug piece/washer that Sun Auto hadn't used. The dealership installed the correct part, and the leak stopped immediately. When I asked about a refund, Gavin said it wasn't possible. Despite the repeated problems, the time I wasted, and the extra cost I had to pay Mazda to fix their mistake, Sun Auto refused to return my money. Meanwhile, my driveway now has permanent oil stains because of this. What should have been a simple oil change became hours of frustration, multiple failed visits, and out-of-pocket expenses. It's unacceptable that I couldn't even speak to the manager (Jimmy) and that accountability was avoided. Advice for customers, especially Mazda owners: make sure they have the correct OEM-specific parts before trusting them with your vehicle. read more

Had a big service down involving the changing of all fluids and spark plugs too. Afterwards, an error code appeared. The manager, Jimmy, went above and beyond to help me solve the problem. In the end, they were not able to resolve the issue, but they did figure out the failed part. This took a lot of effort on their part. Jimmy's effort along with the general manager's Kevin's blessings are MUCH appreciated. They earned a loyal customer! read more

Stop looking anywhere else to get your oil change. This spot is the one. Skip the dealer prices and all the other BS auto dealers charge. Call and talk to Gavin you will be happy I promise you. read more

Usually go to a different Sun Auto but Volunteer was able to fit me in same day on a Sat without an appointment for an oil change. Completed when they said it would be, competitive price, professional, friendly team. read more

I was quoted $3000 to replace my high pressure fuel pump. When I told them we were going to look at other options he said "so what price were you thinking" as if this is a negotiation! I took it to another place and paid $864 for the same part plus labor! I would highly advise against coming to this place unless you enjoy setting cash on fire! read more

I would like to update my past review and say that Jimmy at Sun auto on volunteer, in Henderson Nevada took care of things concerning my daughters car, and offered to have rear mirror fixed. Thank you Jimmy for your assistance, read more

I had an appointment today on 11/20/25 @ 4pm. I was free at 2:30pm, so I called and asked if I could bring my car in earlier to get it serviced and the man told me I could bring it in early and they will take it in. I get there leave the keys and everything and an hour goes by so I call to ask about the status. And they tell me that my car hasn't even been pulled in yet. Why would you tell me to bring it in and that you guys weren't busy just to let it sit out there. My original appointment was at 4pm and was about 3:55pm when I checked on it. I could've waited and let them take it, but why am I gonna give my money to a place who just lied and wasted an hour of my time and tried to make me wait another hour totaling 2 hours. I understand I did make an appointment for 4pm, BUT I called in and got the go ahead from whomever answers the phone to allow me to come in and get the service done earlier.... This employee didn't state his name... it was probably JIMMY a guy who never shows his face.... and it's clear to why... he didn't want me coming in saying "so and so told me I could bring it in early" yea this is petty but I don't like my time being wasted. Will not be making any future appointments with any Sun Auto location. read more

I took my 4 runner in two days ago for an oil change. Zero issues. Gavin helped me, got me in before my appointment, and told me what services I needed down the line. Overall, it was a great experience and I'll be back again. read more

I had an appointment but I have a suspicion that everyone had the same time. to make a long story short I was there almost an hour and a half for an oil change. I walked outside and I noticed my car was moved. I went back in and asked the status. oh your car is finished. then why didn't you call my name. blank stare. read more

Sun Auto can't even change oil correctly, yet they tried to charge me $2,000 for a fake repair! After my oil change in February, a leak appeared. They "fixed" it by replacing the plug--but it leaked again. Another shop confirmed my oil pan was fine; the real problem was a cracked gasket on the plug. Sun Auto misled me and tried to make money off a problem that didn't exist. Avoid them at all costs. read more

Aggressive upsellers! Just found out why this Sun Auto on Volunteer has such a low rating at 3.7 stars. They will push for the $80 oil chqnge when all you really need is the $40 oil change. If you push back they'll just tell you to go somewhere else. So take their advice... go somewhere else. I suggest any automotive shop on Spring Mountain Rd. It's a drive but the customer service, quality of work and overall honesty are worth it. Believe the star ratings! read more

Brakes - April Sun Auto put new rear brakes on my Lexus. Said the front brakes were fine. The new brakes intermittently squealed. July I went back to Sun Auto to have the brakes checked. They told me my front brakes were causing the squealing and I needed new front brakes. I said the front brakes went bad in 3 months. Reply was yes and they gave me a written quote for them. I went to a different auto shop and they said my front brakes were fine. That generic brakes were put on my car but putting brakes for a Lexus would have been better. He showed me the two brakes so I could see the difference. He then sanded the generic brakes, inserted a wear sensor which was missing, and tweaked the brakes while showing and telling as he went along. All for no charge. Sometimes I feel that since I am 93 and female that some people tend to take advantage read more

Came in for an oil change and a low coolant notification. I have my check engine light on and one of my tires way low. The check engine light was on for some work they did they wanted me to pay for again. They never topped off the coolant and they didn't even add some air to my tire. Pretty basic customer service with the fluid and the air. They might have changed my oil, they could've just slapped a new sticker on my window. At least they're friendly. read more

The guy in the front was really nice and he gave great customer service. I took my vehicle there to flush the brake fluid and it didnt cost me an arm and a leg. I will be back when my vehicle needs service. read more

My bf has been having several problems with his car and he decided to come back for an ongoing problem. They were super nice about it and took the time to have a conversation to really try to find out what the issue is. Even though they checked everything last time they said they would look more into it to see if there's an underlying issue that we're missing. Everyone was so nice here and very helpful. Turns out he needed a new battery anyways so it was good that we went there. read more

I'd give a zero if I could. They let my car sit all day when their initial repair had to be returned because it didn't work. Then without even driving or checking it again they said it needed a cylinder overhaul. They way overcharged the first time and now are lying and delaying to try and get more money when their "repair" didn't work. I don't trust them and my car is being held hostage. Avoid at all cost unless it's something very simple like washer blades or tire refill or maybe oil change but not anything that requires a real tech. read more

Outstanding experiences at Sun Auto! I've been to this shop three times now, each time bringing them a different vehicle. I even trusted them with my beloved 2015 Ford Mustang. Everytime, I've been helped at the check-in desk by Kris, my appointment has been honored and the repair/service work has been performed in a complete and timely manner. More importantly, there's no desire to scam extra, unnecessary repair costs out of the customer. (I've been down that road with a Ford dealership in Henderson and it's nice to be able to have a trustworthy shop that I can lean on.) I highly recommend this service shop! read more

Check in on Yelp for $$$ off! Also I went into this new location because it's closer to my house and I work overnight so it's difficult to do anything during the day with my schedule Super easy to book and my car was ready in less than two hours but since I needed to go to work, they said they could keep my car overnight and work with me until I got off work and could pick it up. Very grateful and everyone there is so nice! read more

Thank you Sun Auto for making things right again and redoing my oil change! After calling corporate things were made right and I feel that I was taken care of. Hopefully a lesson was learned. And don't think customers won't check your work. read more

Sun Auto Service - Here is the picture of the old filter that was not replaced. - Auto Repair Near Me - Henderson, Nevada

Amazing and kind service. We were on a long road trip and needed a small service, which they performed super quickly. Great business!

Took 2018 Ford F150 with 60k miles in November 2024 after the dealership said the transmission needed to be replaced. Sun Auto provided a reasonable quote for a rebuild that included a warranty so we decided to go that direction. We had non-stop issues after the transmission rebuild. By the time they were done with it, we had to tow the truck out of there. It would not run and was leaking fuel. From the time they got the truck in December until the time they finally gave up on it in June, we had the truck no more than 3 weeks total and 10 miles. The truck was in their possession the rest of that time. They constantly failed to communicate, failed to call us back when we tried to get updates, gave us erroneous information when we were able to get ahold of them, and ultimately, destroyed the truck. We went from having a truck with transmission issues to having a truck that couldn't even drive. Stay away!!! Or at least stay away from the one on Volunteer!!! read more

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We have used the service of another company since moving here four years ago, yet they are a 30-40 drive, depending on the time of day. I was simply looking for a reputable shop closer to our home. It was a simple oil and filter change. The phone call and setting of the appointment were seamless and polite. I was greeted politely. I was 5 minutes early and they received my car immediately. The environment was clean and they offered free internet and a TV to watch. Very clean for a shop. Only two negatives: I was quoted $67.00 for a synthetic oil change and filter. At checkout, I was given a price of $107. He told me it took two additional quarts of oil. I told him that when I called I told whoever I talked to the year, make, and model of my vehicle. They should have known how to quote the accurate price. He politely gave me the quote price, however, I can't imagine ever spending $110 bucks on oil and a filter. I'll do more homework on that. While sitting at my computer, I saw one of the guys pull my car out front to be picked up. He walked in with paperwork and the key and set it on the desk. There was no one else in line to be served. After 10-minutes (I was done) I walked up to the counter and motioned the employee over and said, "my car has been sitting out front for 10-minutes". He said he would get right on it - but again - there was no one else to serve. My experience was not bad and I may be giving them one star too many - but I like to support companies. I may give them another shot - but in the mean time I will certainly be searching for prices and coupons from other shops. read more

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Quoted $645 to replace standard battery on Toyota Tundra. The same battery sells for under $130 at Costco. It takes less than ten minutes to do the job. read more

DO NOT GO THIS PLACE. It looks nice place but they tried to replace all the parts even though I don't need to. Even though you make an appointment, they'll make you wait over an hour. I need to change only one ignition coil, but they said I need to change all of them(6) and battery as well. They gave me a quote over a thousand. I went to Autozone and used a tester, and I replaced one ignition coil, and my car works well. I spent only $45. read more

Friendly staff, fair prices, and quick service - highly recommend for all your service needs!

Took my 2009 Audi to Sun Auto Service on Volunteer in Henderson, NV for an oil change and free tire rotation. After 90 minutes of waiting in their lobby, the car was driven up front, I paid the bill and then verified the following: 1. Opened the hood and saw the old Penzoil screw-on oil filter with my felt pen marks on it was never changed. I had them rechange the oil and install a new oil filter. The Manager offered free oil changes in the future. 2. When I got home (1 mile away) I parked in the garage, looked underneath for any oil leaks in the floor and saw that the rubber fairing that's mounted below the engine was now dragging on the floor. I called them and they came, removed the fairing and had me return my car to their shop so they could reinstall it while the car was raised up. 3. I then verified that the tires had not been rotated. When I called and asked the manager about that, he told me that their policy was to not offer a free rotation if tread wear was wearing evenly. This manager called me on the phone three days later to ask me why I only gave them a 1-star review??? I will never return to any Sun Auto Service location. read more