Got my oil changed while I was visiting Nashville. Very professional, and the manager Colin was…read morehelpful. They charged a bit more than other oil changes I've had done in the past, but I was in a time crunch so I didn't really mind it.

Quick and professional. Was in and out in 15-20 minutes. They did great to explain and were not…read morepushy. Will be back.

I had a nail in my tire and they fixed it quickly with no appointment for a fair price. It was my…read moresecond time here and I highly recommend them.

This was the third spot I tried on a holiday weekend. I'm glad he was open! Super fast service. He…read moretreated me fairly. Good price.

Horrible horrible horrible. Never will go here again. Went in for routine oil change left needing a…read morenew battery. And guess who the blame was put on????!! ME!!!! We love that right? Apparently when they first tested my battery it was bad...but no one told me that. Was given a whole list of recommendations and not once verbally or written was my battery being bad mentioned. Checked my invoice and what do u know it tested fine (pic below)! I went to leave and my car wouldn't start, they retested my battery and it came back bad (no shit lol). Tried to sell me on getting the battery replaced there, absolutely not. So here I am with a dead battery currently being replaced by triple a. You guys absolutely suck and I will never return. Yours truly, A loyal customer who never had issues in the PA/NJ region

Went in for a transmission flush, they didn't bolt my skid plate back on correctly. The next time I…read moregot on the road the plate fell off while I was on the interstate, leaving me stranded on I-40. It's never fallen off before or since, and the dealership said it was because the bolts weren't screwed in correctly. I filed a claim and after 3 weeks, the service center has called me back once while I was unavailable, and has otherwise been unreachable and unresponsive. Today, I found out that they'd denied my claim because they "reviewed the footage and it was installed correctly", despite pictures showing the pan having fallen off. My tow and repair cost me over $350 for this failed service, and I still have not gotten a refund for the service itself. Don't come to Valvoline--try a local spot like Polly's instead for people who actually know how bolts work!

Easy read: Got me in on a walk up and was out the door in 20 minutes with a fixed tire at no…read morecharge! Full story: 2 weeks ago I got a low tire pressure warning. Put air in. Low tire pressure about a week later. More air. Same thing. Was running errands and was driving by Mcduffee tire so I stopped in at 4:00pm when they close at 5:30. It was before Memorial Day and they would be closed until Tuesday because of the holiday so they were busy. Still they fit me in! I heard Paul speaking with customers while I was in the waiting room. He gave them realistic expectations on wait times and sounded fair about what costs might be expected. One person clearly asked to be fit in sooner and he said "hey drop it off and I will figure out a way to get it in." When they came out, they gave me my keys and said it was a screw in the tire - no charge. So this is my repayment! Thank you Mcduffee tire for taking care of me!

Great mechanics and tell you everything you want to know. Extremely honest. They also work on older…read morecars/trucks.

Such an easy and amazing experience here. I'm from out of state and came to get my fluids topped…read moreand an oil change, windshield wipers and a new filter and Kenny, Anthony, and Jimmy were fantastic. They explained everything they were doing and were so professional and sweet. I would definitely come here every time I'm in town

John's customer service is unmatched. This location continually has great service, it's the reason…read moreI only go here.

I've been here twice and both times I had an excellent experience…read more They helped me immediately replace my headlights in what must have been ten minutes tops and charged a very reasonable price. Second visit I was told one of my brake lights was out and needed replacing by a different quick oil change place. They checked out all my lights and dash and determined that wasn't the case and sent me on my way without any charge. Great guys, great service, best shop in town.

First time I had an apt at 8 am for an oil change, called at 3pm they hadn't started yet…read more Second time I got new tires, been feeling vibrations for a week, went else where to check the balancing turns out they didn't balance my tires correctly. I would go out of my way to recommend to not go here.

Been going to this location for several years. I've skeptically trusted them, as the turnover rate…read morewith managers and employees seem to be a revolving door. Today went to get oil changed and I was suspicious they didn't change the filter. When I got home I checked, it was an old filter. Had old oil smudges and dirt. I went back up to get it changed. He crawled under the truck and said it was changed he just didn't wipe it off. . Wipe off dirt and old oil smudges from a new filter??? Asked if I wanted to change it again. I said no, I want you to change for what I paid for originally and you didn't do. I pulled in, three went below the truck in the bay. Stayed down there for a few minutes, came back up and said he changed it and showed me a filter that didn't even belong on my truck. I asked if he was going to add oil.. said he didn't lose any.... His commitment to that story is really impressive. He and the cohorts who supported his dishonesty are a threat to the business and its clients. It is truly unfortunate these guys were behaving in such a manner. I've changed oil quite a few times, I know...

Very quick service! They lined me up and immediately got to work super efficiently. Super nice and…read morecommunicated well. No problems whatsoever so ever! they showed me my battery life and my filter to make sure it was good as well. Will be back to this location for sure!

Unprofessional employee, they rip people off their money by changing the rate every time.When I…read morequestioned about the price the employee started to slide the automatic door down and locked me inside. I was really terrified and feared for my life. I told them I have a professional career and won't run off, I really dislike this savage behavior. Very disappointed

I've brought two cars to these people to just get a simple oil change. these People managed to put…read morethe oil filter on incorrectly on my civic and my Camry. Two EXTREMELY easy cars to work on. Now I'm waiting 3 hours for an oil change because the current place can't get the cross threaded oil filter off. Don't wait your time with incompetence. Go anywhere else.