Antonio took care of my smog check even when I forgot my paperwork at home and was in a rush! He…read morelet me come in within 15 minutes of calling, and had me in and out in about 20 minutes. The price is hard to beat. I will definitely be back for any auto repairs in the future.

I was driving into the area after finding out that my battery would need to get replaced as soon as…read morepossible. I had a friend call a few different auto shops, and antonio's gave the most quality and affordable pricing and option for me. When I drove in, he was able to see me right away and got my battery replaced within 10 or 15 minutes. He then also helped me with an issue that my car's bumper was having and fixed it for free. He was such a kind person and I had such an easy and quick experience with them. I would recommend the shop to anybody. Thank you, Antonio!

Ended up at this Jiffy Lube location in Poway CA, while heading north, had no clue when my last oil…read morechange was due, decided to stop here. So glad that I did. The awesome humans who work at this location are amazing! Fantastic customer service and trustworthy too. Because I thought I also needed new wipers, and a few other things done. Ended up, not need them changed out. I appreciate them being honest that's one of the reasons I will be coming back to this location even though it's a little bit off the beaten path. I also wanted to mention that, the services here are all super affordable. Thanks so much! You guys are amazing. Yes I recommend this Jiffy Lube!

We at Western Pump Inc. here in Poway have used this Jiffy Lube in Poway because of their true…read morecommitment to customer service and loyalty. The entire crew work together like a well oiled machine and their respect to Bill their manager. They do appreciate our business and now our friendship. Keep up the great work!!! See you soon guys and gals!

Great service at the Carmel Mountain Valvoline location. I came here because of the reviews, and…read moreI'm glad I did. Chase, the assistant manager, helped me a lot. He was very knowledgeable, professional, humble, kind, and took the time to explain everything step by step. The whole team knew what they were doing, worked cleanly, and stayed well-coordinated throughout the service. They completed everything correctly, topped off the fluids, explained the process clearly, and the price was good. You can also go on the website and get a $15 discount coupon. Overall, I had a great experience and I don't see any issues. I would definitely recommend this location.

I would avoid and beware. I have now experienced the same issue on two different cars…read more First car: 3 years ago we had Valvoline replace the battery in a car. One year ago we discovered that Valvoline installed a battery that was too small, even though they invoiced me for the larger battery. After a lot of back and forth, they finally agreed to replace. Then, while doing the replacement they broke one of the attachments to the battery. A headache. Second car: Again, Valvoline replaced the battery about two years ago. After taking the car to a reputable mechanic for some issues, we again learned that Valvoline installed a battery that was too small for the car. I did not write a review the first time, trying to give them the benefit of the doubt. Now I can only conclude that this is their practice.

- Avoid This Location! Do not trust this location, even if employees claim it is under "new…read moremanagement." I was previously assured that the predatory culture here was fixed, but my recent experience proved that the systemic deceptive practices are still fully active under the current manager, Christian. I came in to have a light inspected and my bottom oil skid plate secured. Instead of doing their jobs, manager Christian and technician Eric completely withheld standard care and acted like my light didn't have an issue until I paid them a cash tip. Only after money changed hands did they suddenly look at my light, but they then attempted to manufacture a completely fake light issue that didn't exist to scam me. When I pointed out the actual, specific light concern, they inspected it and claimed it needed to be fixed. I watched them fix it but still question whether it needed to be fixed. In addition, they engaged in a total bait-and-switch pricing scam. They claimed they would "do me a favor" and apply that 20 dollars toward the light service charge. In reality, they were overcharging me. When I pointed out I knew how much the light cost he made up an excuse for over charging me and corrected the invoice. When I directly confronted them for attempting to take advantage of me, manager Christian and Eric met me with total silence, and rushed me through the rest of the process to push me out the door as fast as possible. In their haste to move me along, they completely failed to provide me with an invoice. This goes way beyond poor customer service--this is intentional consumer fraud, extortionary tipping tactics, and financial manipulation overseen directly by the store manager. I have filed formal complaints with Valvoline Customer Care requesting escalation to Corporate. I am prepared to escalate this matter further if not addressed. Avoid this shop at all costs! Or it will Cost you!

Went in over the weekend for a routine oil change and ended up having a few other maintenance items…read moredone to the truck. We usually go up to the Carmel Mt. location but decided to head over to Scripps Ranch since my son was working over that way and wanted to bring him some food. The staff and service was great! I had a middle brake light replaced and it wasn't easy but the guy was so nice and patient (I felt bad because it is tricky to get the bulb out, but he had no issue and said no problem at all!) My truck is a bit older so most of the services we got I felt were needed and would help me keep my truck longer. I have changed filters and a few things on my own in the past but this go round was easier to have them handle everything. Cost wise for most I do not think was bad. Only thing we passed on was a new battery. I was able to get at Costco for about $100 less. Usually we are in and out in 15 minutes but this go round took about 45 minutes to an hour with everything. Not bad. I did have a coupon for the oil change which saved a bit. They used to have a 20% off of services but I could not find this time (would have been nice since we spent over $600). Last time we went to CMR location and had stuff done on our other car they gave us the discount even though we did not have the coupon. Only issue here is they did not offer that. Both locations have been great and I would go back to Scripps location again if in the area for sure.

Great service by Ernesto, Fadi, and Alex…read more They were super fast and at a great price!

Definitely will be back- I like midas in poway- service is awesome, prices are resnaoble and fair,…read morewill be back with my family cars as well- thank you

The dashboard indicator showed brakes and pad with message to take my car to the repair shop…read more The usual mechanic is always busy and there's a 2 month wait to get service. I can't wait, after searching and getting quotes on Yelp, I based my selection on credible positive reviews and chose Phan Auto Repair shop in Mira Mesa. I usually go to bigger established shops, but sometimes those shops are notorious for being dishonest about parts and labor costs $$$$. And every time I take my car to a dealer for repairs, they want to buy my current car and sell me a new car, which is their mission, other than overcharge. This shop is in Mira Mesa, not fancy by any means: the waiting area was very dirty, no air conditioning, and not enough space as the seats were crammed up. My objective was to drop off my car for brakes repair and dash out. There were 3 guys working at Phan, I spoke to Dave and Lai. I had previously texted via Yelp and their response was faster than their competitors, in fact a shop across the street quoted me $300-$400 more!! They answered all my questions, concerns and after 4 hours, installed OEM brake routers, pads and sensors on my MBZ. During that time, I took a Lyft to UTC and watched a 3 hrs movie: Odyssey, had lunch and shopped. Shortly thereafter, I got a call saying my car was ready. Upon paying, I made sure my receipt clearly included a warranty. Be aware there is a 3% fee if you pay with a credit card. But I was glad new brakes routers, pads and scensors were installed at a reasonable price. Thanks to Yelp and Yelpers reviews about this shop. Glad there is no brake squeak and will keep my fingers crossed about this recent brake work as I had an overall positive experience from this great shop Phan's Auto Repair.

I was able to set up a quick oil change appointment the same day I called. Everyone at Phans…read more(customer service at the front and the mechanic who worked on my car) were very efficient with time. Price quotes are very reasonable and they are transparent about everything. They don't try to oversell you on things or find additional issues (unless you ask them to check out your concerns). Highly recommend!

I've been taking my car to a place by where I work. Since the pandemic, I'm not going into the…read moreoffice so took the car in to fix a brake light and Eric and his team found a few other problems. Long story short, driving my car today on the freeway it felt better than it has felt in a long long time. I think Eric's going to be squeezing into that Pontiac driver's seat again since I don't plan on taking it back to the other place, near work. As an aside, I've been serving my Subaru here as well for over ... I would guess, it's been at least 4 or 5 years. And my Toyota Celica before that.

DO NOT TRUST THIS SHOP! I normally do not leave negative…read morereviews, but I feel obligated to share my experience. I took my high-performance vehicle here for a routine checkup a few months ago, and since then the car has not driven the same. I also noticed a significant increase in mileage after the visit, which raised concerns for me. When I brought these concerns up to the owner, I personally did not feel the explanations addressed the situation adequately. Because of this experience, I would not feel comfortable returning or recommending this shop to others. I encourage anyone considering this shop to carefully document their vehicle mileage and condition before and after service.

This place is fantastic!! Excellent customer service, and they did a very detailed and thorough job…read morewith my oil change. The guys even checked under my hood and gave me some great advice about keeping rodents at bay!! Such a nice experience to feel welcomed, valued, and cared for. They make you feel like family here. I can't recommend them enough. Thanks, guys!! :)

Who was the great guy who saw my leak and told me to replace the serpentine belt? You weren't even…read moreworking at the time (heading out for luck). THANK YOU! Ford, across the street, saw the leak and quoted nearly 4k to fix a time belt cap. THEY NEVER EVEN LOOKED AT THE BELT! Thank you for the safety tips and helping me avoid the scam!