Excellent service! I was impressed with the attention to detail and thoroughness of the maintenance…read moreservice. Highly recommended!

From the owner: My goal is to provide the convenience to customers when they are in need of automotive repair or…read moremaintenance by being mobile and flexible. I am able to provide service when the customer is not able to get the car to a shop or wait until a shop has an open spot to take them in. i would be able to save the customer time and money on their vehicle repair.

if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

Me and my family been going to this shop for years and spend great amounts of money with them and…read morealways satisfied They're always honest with us and customer service outstanding They're are my first choice!!!!

Disappointed, frustrated, and beyond over it! First I…read morethought this place was a good shop because I took my wife's car for a state inspection sticker. She needed two new front tires and alignment. We received at a good price. Fast forward: A week later, my own car started smoking and had an oil spill under the hood. The temperature gauge on my car at the time was not showing that it was overheating. So I got it towed to the Virginia Automotive because of their previous work was good on my wife's car. They diagnosed the problem and will cost $4600 to repair which would consist of them cleaning up the oil by taking out the engine and putting new parts in. I asked the front desk person if I could get certain things fixed due to financial reasons and she told me it will be best if I get it repaired all at the same time because it's cheaper that way. I also requested a state inspection service.I received another call saying I will need a ball and joint for the tire for it to pass inspection which I figured because I had some shaking in the wheel still after receiving an alignment from another shop. The Friday before Christmas I came to pick up my car and I was told that the lights just came on and their system was down and I can pick up my car on Tuesday. I was fine with it at the time because I THOUGHT IT WAS FIXED! Tuesday, I come pick up the vehicle. Had to take out a crappy loan service that they offer and pay some of it out of pocket. While the front desk person was acting a little skeptical because she did not want to sign the loan document and got the other young lady to sign it. Red Flag! I never received any feedback from the mechanic if I need to look out for something or more. While driving away from the shop, the ball and joint on the tire felt the same while braking, hearing swishing noise from inside the car, day 3 and my car is OVERHEATING after a diagnostic test was done and a state inspection sticker was placed on the car after paying hard earned money and trusting the shop to fix the issue. This is the 2nd time I had to reschedule my wifes anniversary dinner out of state. My car is sitting outside the shop. If it is not corrected and fixed this time. I will not be going back and I will definitely be contacting my attorney due to "bad repairs". Sadly my review was deleted off of Google due to being honest about my experience.

Took my Freestyle in for inspection and oil change and was not disappointed. This family owned…read morebusiness is always professional and they are very reasonable. We recommend if you have any vehicle problems please contact this company and we promise you will not be disappointed.

Bill and his sons are all great mechanics. This auto service is always honest and reliable and will…read morealways take great care of your vehicle. I have taken care of all my vehicles for many years and always rely on them to keep my vehicles in great running condition. Never disappointed!

Need to pump gas? Or get your car fixed? This is a one stop shop for all your car needs!…read more Let me start with the positives: Hancock Alignment is a reliable mechanic that I have been coming to for years! They can help me save money by telling me what parts would be good. I was charged what I was quoted without having to worry about additional service charges being applied. They accommodate me quickly, even without an appointment. One time I noticed my state inspection expired and it was night and they closed already...it was an emergency, so I put my keys in an envelope with a note saying it needs an inspection ASAP and slid it under their garage. They called me the next morning to notify me once they got my note and to tell me my car was ready. Cons: They are a busy shop! They get lot of business, but I think they should clean after themselves. I saw a old headphone, a written index card left in my car (clearly not mine). Once my car was fixed, I popped open the hood to make sure everything looks okay and I noticed they forgot to return a cap back on where the spark plugs is near. Now, I wonder what would have happened if I didn't check, I probably would never gotten it back. When I told one of the mechanics, he said that I probably didn't have it when I came to get my car fixed, but I know my car well and finally he went to ask someone and what do you know...they found it and put it back on my car without apologizing for their mistake. Hancock is good, but I don't know if all the mechanics who are working there are at the same level of expertise. Other than that, they did a pretty decent job, which is why I give them 3 stars!

This place is just terrible. I went a couple weeks ago because it was close to my gym and appeared…read moreto have a good price based on the sign. Half the pumps were closed. One side of the other pumps was blocked so I drove to the "full service" side. No one bothered to come out so I got out and realized the pumps were installed circa the bronze age. I went inside to prepay because it didn't take credit cards. The guy behind the counter was playing on his phone and stopped long enough to take my money, never mentioned anything about full service. So I went back out and started pumping. It was about half way through pumping when I realized the price on the pump didn't match the price advertised on the sign. I went back inside to ask about that and the guy said that was becausei was at the full service pump. Me: but no one came out, so I didn't get full service. Guy: you could have used a different pump Me: there were no other available pumps Guy: you should have been patient Me: but you're sign advertised a different price and no one came out to the pump? Why didn't you mention this when I prepaid? Guy: That's just the way we do business Well, not with me anymore! If there willing to scam me out of a couple dollars of gas I can't imagine what else they're willing to scam for.

I've had the Moyers team work on my cars for over 10 years. They have provided consistent excellent…read moreservice from the time I walked in. Mr. Moyers was recently able to point me in the direction of getting a new engine in my Hyundai Santa Fe when the diagnostic code showed a problem that was related to a manufacturer recall (this led to the Hyundai dealership taking care of everything on their end). That saved me so much money and I'll never forget the honesty and integrity I've experienced with working with the Moyers auto experts. I had them upgrade my AC system with a new compressor this month and it's working like a dream. Highly recommend them above any others!

I went to Moyers Automotive for my annual inspection and was very impressed with their service. I…read morewill definitely be going back for future car service.