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    Firestone Complete Auto Care

    2.8 (74 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    Paint chipped off by technician 11 Julian
    KessOmmak D.

    Tom is great. Michael is great. Technician 11 Julian did a horrible job, scratched my Brembo brake paint, and when I complained to his manager, Rey, Rey did not take it like a man. I made an appointment on 11.26 at 11 am for a wheel alignment and wheel balance job. After the job, I realized my 4 brake caliper red paint got scratched off. 4 corners, only on top of the calipers. The wheels are alloy and they're very heavy. The technician Julian is apparently not strong enough to lift the wheel up in the air (industry car lift) without scratching the top of my caliper paint during mounting back. Based on the trace of damage, I can picture him bang it, hang it, drag it, then mount it. All the paint was flawless up until Julian finished the service. I talked to the manager Rey, he responded poorly, and turned around the table, screamed and accused me for setting the whole thing up, framing his technician. I simple told him, "I'm giving you feedback, asking your technician to be more careful next time, not asking you to replace or repaint my Brembo brakes". Then he told me if I wanted to complain, I shall call corporate. Thanks to him, I now do have a case # for this specific Firestone location. Seems like Rey flat out doesn't care, well let's see when enough cases built up, who is going to care.

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    7 years ago

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    7 years ago

    Efficient thorough service that gets it right the first time. They strive to put the customer first.

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    13 years ago

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    11 years ago

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    7 years ago

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    12 years ago

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    10 years ago

    Always get great service. Never get run around. Mike runs a great shop and I always trust most non-major mechanical work getting done here.

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    9 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    10 years ago

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    15 years ago

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    9 years ago

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    12 years ago

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    9 years ago

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    14 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    The manager Gary is very helpful and all the employees I've dealt with are courteous and pleasant.

    Mentioned in 8 reviews

    Read more highlights

    Motor Works West

    Motor Works West

    4.5
    (21 reviews)

    Gruff people talking down to you. The main guy there Steve has such a poor take it or leave it…read moreattitude. they think engineering PhD's from MIT. Refuse to explain anything price is the price. Even oil change is more expensive than dealers now. They charged me $200+ for my AC repair and it stopped working in three months blowing hot air A waste of money Taking my business elsewhere and had enough if these disrespect condescending guys

    I've been having issues with the starter in my BMW. I've worked in the auto industry for about 8…read moreyears and have been to all the local dealerships. This place was recommended to me by a body shop owner who also owns a BMW. I can tell you that the labor rate at dealerships is high and they usually take a long time to look at your car as well as replacing all related components to make sure the issues are addressed. You're dealership may also recommend services that aren't needed. Steve explained that rather than spending the time disassembling and diagnosing the problem, it's better to replace the ignition switch for less than 300$. I agreed. Steve said that if this doesn't work that the control module for the ignition may be the problem. I was interested in getting a spare key as well. Steve recommended waiting to make sure the issue was addressed before duplicating the key and possibly creating another issue. I agreed. The issue with the starter persisted so I brought the car back to replace the control module and duplicate the key. The new key and starter are now working perfectly. They were very friendly and knowledgeable. I appreciate that they didn't recommend any unnecessary services or escalate my bill with unnecessary labor. My used Z4 may have been a bad decision, but bringing it to Motor Works West for repairs was the right choice. Unfortunately I will have to go back to get my convertible top replaced and I recommend you bring your BMW to them as well.

    Godwin Lukoil

    Godwin Lukoil

    3.7
    (21 reviews)

    Best service. Best work. Best people!!!!! Would recommend them to all!!!!!! Love the conven right…read morein Wyckoff!!

    These guys, SAMI and JOHN, are scammers. They are running scams selling garbage cars and causing…read morenew damage to vehicles that come in for repairs. They reset the computers on their used cars so that none of the sensor lights come on right away, hiding the NUMEROUS defects their cars have. Then, when you buy the car and it lights up like a Christmas tree two days later, they offer to fix the damage at exorbitant prices. They also pretend that they are selling cars for "customers" so that they can avoid taking accountability when you find out you bought a lemon. They have been doing this day in and day out for YEARS. Also, they CREATE oil leaks and other problems on routine inspections and service, then upcharge the customer to fix the problem they themselves created. JOHN and SAMI sold me a lemon pretending it was a customer's car. I was able to georoute and geotrack the accounts of the "seller" and they are ALL linked to the shop or John and Sami personally. Between that and tower triangulation, I was able to prove that John and Sami were the sellers the whole time, trying to avoid selling under a dealer license. They have been reported to the authorities with substantial evidence turned over against them. A Federal investigation is underway. I do not expect this place to be open much longer. Imprisonment seems justified.

    Firestone Complete Auto Care - tires - Updated June 2026

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