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    First Aid Plumbing

    1.0 (1 review)
    Closed 7:00 am - 6:00 pm

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    2 months ago

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    Roman B.

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    Super Brothers Plumbing Heating & Air

    Super Brothers Plumbing Heating & Air

    (794 reviews)

    I got 3 quotes for a re-pipe of my house (2 ba, ~1600 sq ft). One was insanely expensive; nearly…read moredouble, so they got thrown out right away. Super Bros was not the cheapest, but very competitive with the lowest quote. There were a few reasons we went with Super Bros. First, they got started on my whole house re-pipe the next week. The other company had me waiting for more than a month. The other reason is because Super Bros was super communicative and explained the whole process before it started, asked lots of questions about my preferences, and was incredibly transparent about every details and process. My primary point of contact for this job was Jeremy. He was actually another reason that I went with Super Bros, as I never felt like he was trying to upsell anything or push me into doing something I didn't want or need. He was clear about where there were options and where he has seen challenges from a project like mine in the past. His experience and demeanor were what locked it in for me. After agreeing to use Super Bros, the next week I was met by Mike, who walked through with me as he was point on the project. I work from home so I was around for the entire thing, but I can honestly say that there was barely any disruption to my workday. Yes, the water was off for one of the 3 days of work, but other than that and the expected noise of cutting out metal pipes here and there, the disruption was nearly invisible. I was also greeted by Serge and Denis who were handling different parts of the project. Both incredibly polite and obviously damn good at their jobs. This was NOT some group of minimum wage kids subcontracted to do the work. every one of these guys was an experienced and efficient tradesman from what I could tell (admittedly I'm, not a plumber, but you could tell that they were professionals by the quality of their work, their speed, and some of the challenges my house provided that they were able to find workarounds for). You can probably tell that I'd recommend Super Bros for your next plumbing project, but in case there was any question: you should use Super Bros for your next plumbing project. Highly recommend!

    Amazing service and quick turnaround on warranty work on our Rheem water heater. Technician Mike O…read more did an excellant job and answeres any questions I had on maintenance. Highly recommended. Qouted price was honored which is usually not the case with most companies! Frank R.

    Drain Time Plumbing - Call (916)250-1078 *$500 or More* Drain Cleaning - Water Heater Install - Leak Detection - Sewer Repair - Hydro-Jetting - Unclog Drain

    Drain Time Plumbing

    (317 reviews)

    They really saved the day! We've had a root issue with our toilets and we could not be without both…read moretoilets for a day so I reached out to get a quote on yelp and request an inspection. The response was quick and they had availability the next afternoon which was amazing. I was given an estimate to start and that was perfect. I received a text that Gabriel would be coming out to take a look. I wasn't home but I had people who were and they were able to do the work within the afternoon. The pricing was very reasonable considering the work they did and they had to take breaks because it was storming. Overall, a really great experience and I would recommend them to everyone!

    We hired this company to install water heaters, and while the project ultimately passed inspection,…read morethe process took about two weeks and was far more frustrating and costly than expected. The initial communication and responsiveness were great, which gave us confidence moving forward. However, the issue was not diagnosed correctly from the start, and there appeared to be a lack of understanding around how to access key areas needed for the work. This ultimately resulted in needing to install two water heaters instead of one, adding unexpected cost and time to the project. Communication throughout the job became very inconsistent. We were frequently told someone was coming, only for no one to show up. When calling the dispatcher, the information provided often did not match what was actually happening. An inspection was also scheduled for a day I had clearly communicated I could not be there, resulting in the inspector arriving when no one was home. The only time communication significantly improved was after I spoke with Mark, who was professional, responsive, and helpful once my frustration reached a higher level. I appreciated his efforts to move things along. That said, I was disappointed there was no acknowledgment, credit, or resolution offered for the additional time, delays, and inconvenience caused throughout the process. Overall, while the work was eventually completed and passed inspection, the experience fell short due to poor communication, misdiagnosis, delays, and added costs. Based on my experience, I would not recommend this company.

    First Aid Plumbing - plumbing - Updated June 2026

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