I had a wonderful experience with Preferred Plumbing and Drain! From the very first phone call, everyone was friendly, professional, and so helpful. They responded quickly, and I was very impressed with how fair and reasonable their pricing was. The gentleman who came out to my home was friendly, knowledgeable, and took the time to help me understand everything. It's refreshing to receive such great customer service from start to finish. I would definitely recommend Preferred Plumbing and Drain to anyone looking for a reliable, honest, and friendly plumbing company. Thank you, Preferred Plumbing and Drain, for your excellent service and help! read more

We just moved to a new apartment and after a few days, we noticed the toilet was being wonky. Put in a maintenance request and they called Preferred Plumbing & Drain. Our plumber, Truth, worked so hard for us! He tried every possible resolution and then ultimately, went out and got us a new toilet and installed it all within a few hours. He cleaned up after himself, didn't cause any extra damage, and was so nice and polite. We had to write a review for him. Thank you so much Truth for helping us on a Tuesday afternoon/early evening. We really appreciate it!! read more

Kayleb, Tech 47, was awesome! Super friendly, knowledgeable, and took the time to explain everything to us. He was also so sweet with our dog, which we loved! Great service all around and we'll definitely be asking for Kayleb from now on! read more

Im giving a huge shout out to this company. We had a really horrible drain issue at work and they sent Chris #43 to do the job. And what a great job he did and he was on time and very polite and his customer service was way beyond expected. Thank you for sending Chris. If you need a plumber give these guys a call you will not be disappointed. read more

These guys are great. They always do a really good job. They're quick and efficient. They came and replaced a bathroom faucet that was leaking. They were honest with me about the price. Will definitely call again for plumbing needs. read more

Preferred Plumbing & Drain - The new faucet. - Plumbing Near Me - North Highlands, California

Ivan 48 HIGHLY RECOMMENDED! Professional, on time, took great care of issues, cleaned, non-intrusive and awesome prices read more

Mike 79 came in drained our sink and was very quick and fast! I appreciate everything he did for us

I had a water heater that was leaking, and the technician that came out was so friendly. He gave me a free estimate actually showed me what was wrong with my water heater. He came back out installed the new water heater and left no mess at all in fact it was cleaner when they left. very happy. read more

Preferred Plumbing and Drain is one of the best plumbing companies. The pricing is reasonable and their technicians show up on time. I would definitely recommend this plumbing company to my family and friends. read more

I have used Preferred Plumbing for years for any plumbing issue I have had. Never had a complaint. No complaints about workmanship at all. My only complaint is they charge a $10.00 administrative fee before you even start. And they charged $20.00 fee for gas even though their company is literally just around the corner. Both of these are wallet gouging expenses. It is a sad time. read more

I had leaking valves done by these company's preferred plumbing, not Satisfied with the technician who did it. Aside from being late and most of the time he's on the phone..then he supposed to changes my old faucet but he didn't do that bcuz he said it hard to removed it! then what the point of calling him and fixed the problem.. then he replaced my leaking valves with a cheap materials aside from overcharging me..then went I complained with the manager about the problem that I encounter instead of being nice and give solution she argued with me and swear and she said that I should fucking listened to what she's telling me!!! im so appalled of her behavior!!!!! I felt mistreated by this employee while I'm talking she's arguing and angry instead of listening...please watched out and be careful... read more

Josh & Shafee are both so handsome & intelligent !!!! They both busted their tails for two days ! Finding a deep pipe that busted showed up early stayed late extremely friendly I got the service that I requested they went above and beyond quality of work was top tie ! Value of their work is wonderful and high caliber! Value is worth every penny ! We need more workers who are anal and take pride in their work .They came prepared you can tell they both love plumbing and are extremely knowledgeable they broke it down step by step for us for us to understand I highly recommend I give them 5 stars read more

We recently had a clogged toilet, which turned out to be a clogged sewer line affecting the toilet, the shower and a sink. I called preferred Plumbing at 9:50 in the morning, and by 11:15 Michael (#79) was at our door. Very nice and polite gentleman. He did some checking, explained what he needed to do, and by noon, was writing up the bill. Michael was very organized and efficient, and cleaned up when finished. I was very satisfied with the price and would recommend him without hesitation. Thanks Michael! read more

These plumbing professionals are ready for anything. They are dedicated and willing to go the extra mile to get the job done.

I've used them many times by far the best pluming service I've ever used. Juan in the office is always so kind when talking to getting a tech to us and every technician they have sent has been so friendly especially Noel!! read more

Called around in a bit of a panic over a leak, after getting in touch with these guys, Anthony was able to come out and was very helpful. The issue was resolved in about 45 minutes, and felt the service was quick, cost effective and reliable. They left earlier this afternoon, but I would say I'm happy with the quality of work he put into fixing the problem. He also explained things pretty well, which was happy about. It gave me a better understanding of the situation, so thank you! read more

Today, Juan from Preferred Plumbing, came out to my home. When I ran water in the bathroom sink, I heard gurgling noises from the tub and then water backed up. Then the water in the toilet went down. Oh boy! Juan checked the back clean-out pipe and removed a big ol' nasty clump of roots and toilet paper near the top of the pipe! He cabled the sewer pipe also. Toilets were fixed. Tub was still not draining so he cabled that part and saw the clog. All pipes cleared and everything worked fine! Price was good. Juan was great to talk with as he was working. Thank you so much Juan and thank you Preferred Plumbing!!! read more

Mike 79 did a great job. He found the problem and fixed the dishwasher. Thank you Mike

So thankful for Preferred Plumbing and Drain. My 4 yr old son had watched a YouTube video of kids flushing items down the toilet and managed to clog 2 toilets! After a couple days of trying to unclog it ourselves and no signs of improvement, we decided to call these guys at 8pm. They sent out Anthony 78 who came about an hour later. Very nice guy. He made an assessment and let us know that he would have to come back the next day with all the proper equipment. The next day, Anthony and an apprentice came and worked on both bathrooms for a little over 4 hours and fixed EVERYTHING way better than before! I'm so thankful for their services and their friendly demeanor. Definitely a HIGHLY RECOMMEND company for all your plumbing needs! Thank you Anthony and Joe! You're services are GREATLY APPRECIATED!!! read more

Preferred Plumbing & Drain - Plumbing Near Me - North Highlands, California

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This is our second experience with Preferred Plumbing and Drain. Can't say enough about the excellent service and price. Johnie did a fast and efficient repair of our problem. They will always get our business!!!! read more

If you were to get any tech please ask for Dajahn Evans #87, he is very knowledgeable, charismatic, and effective! He helped me with a headache of a problem with my kitchen sink! Thank you so much Dajahn for everything! read more

I called around in a panic, and they were the only ones willing to come right out! Service was fairly quick, they were able to respond right away despite it being a weekend and later in the evening. I admire their dedication. The service rep that came out was J. The problem was fixed in a reasonable time, and they had good prices. The leak was coming from the side of our home which was coming through a wall and they were able to pinpoint the problem to a bathtub overflow thing. Highly recommend the service from them read more

The service I received from Anthony, tech 7.. was top tier! He was empathetic, thorough and quick. He also educated me on the problems I had and why the occurred. I will be recommending him to all the people I know for business!! Thanks Anthony ! read more

They replaced my tub and shower trim package 20 years ago.I was just thinking about how long it had been .Everything else if falling apart around it but the kit is still doing great,The original cartridge it still in there.No leaks. Thanks Matt read more

I needed a leaking valve replaced that provided water to my backyard irrigation. Setting the appointment was very easy. I received a call in the morning to confirm when Rod would be at the house. He had the parts on his truck and got started right away. Forty minutes later he finished and had the area cleaned up. thank you Rod for the service you provided and I will call again for my next plumbing needs. read more

This morning, Dajahn (tech#87) arrived to replace my broken garbage disposal. He was friendly and polite and got right to work. After installing the new one he tested it twice to make sure it was working properly and left the sink area spotless. Thank you! read more

Did a sweet job after another plumber kept pushing me off. There also has to be 85 total characters in this review so yea great company!!

Glen Stern 3:21 P.M. Mo 09.30.2024 Re: Preferred Plumbing & Drain The plumber Mr. Audel #10, just snaked my severely clogged apartment bathroom sink: A neatly uniformed, to say the least courteous as informative Mr. Audel #10 wasted no time accurately diagnosing and resolving the plumbing issue in less than (35) minutes and tidied up upon request on his way out. Preferred Plumbing & Drain ... Reasonably priced and like Amazon , Customer Service Eccentric. Cheers, read more

I had some moisture under my home, something was leaking. So within a couple of days, experienced plumbers Tony and Gage replaced repaired and updated the existing plumbing. I know it was a challenge but they were very professional and were good at making decisions. I recommend this company and will look forward to working with them in the future. The best value also, very appreciative. read more

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Preferred Plumbing is amazing! they are my go to for all my plumbing needs! Had an emergency in my kitchen this morning! my faucet burst and hot water was shooting everywhere! Tony74 arrived asap and fixed my issue, was friendly and quick above and beyond service I 100% recommend! Thank you Tony74!! read more

First I'd like to say thank you to Bowah for fixing a leaking toilet drain in my bathroom ceiling. It was alot of hard work going back and forth to the upstairs apartment to figure out where the leak was coming from but with diligence and patience he got to the source of the leak and fixed it!!! I was very impressed by his professional work and demeanor. This man should be rewarded highly! Thank you again for saving the day Bowah!!! read more

This is my 2nd review that I'm leaving for this amazing company. After the service provided to my home, I referred Preferred Plumbing and Drain to several friends and family. Tonight, the septic backed up at my elderly neighbors home and my first call was absolutely to Preferred Plumbing. Once again, they came to the rescue. They arrived within a couple of hours and had everything flowing smoothly in about an hour. The young man Solomon that fixed everything tonight was friendly and Professional. I absolutely will continue to recommend this company and urge anyone to request Solomon for their plumbing needs! Thank you so much! read more

Update: They offered me all money back if I will remove my review. P.S. my pipe was replaced with new copper pipe by other plumber and it took him 30 min to fix it and cost me 300$. Be aware of this plumbers. This guys are scammers. Changed me 300$ to open a wall and tell me I have a little hole they cannot fix. But instead they want to replace all pipes in the house. read more

Preferred Plumbing & Drain - Plumbing Near Me - North Highlands, California

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I had the pleasure of working with Juan (tech #2) when he came by to fix my clogged kitchen sink. Incredibly personable, fast, and efficient. I would definitely recommend this company to anyone. read more

We are happy with Preferred Plumbing and have used them multiple times in the last several years. We have had toilets overflow, sewage pipes back up, water heater pipe issues, etc. They have great management, good customer service, and excellent plumbers/technicians. Whenever there is an issue or concern, management is quick to rectify and they warranty their service. Their rates are definitely reasonable. Most recently, we had a water heater pipe leak. It was repaired, but did not seal properly. Rod, with Preferred Plumbing came out and redid the pipes efficiently and thoroughly and at no charge. He was great to work with. I would highly recommend Preferred Plumbing! read more

Jonathan came to replace my toilet valve since it was leaking late at night. He replaced it and was professional. Company responded quickly to my requests and would recommend it to others. read more

Anthony Tech 7 provided amazing service. He was quick and efficient. Very nice and knowledgeable. He did a wonderful job fixing the leak in my yard. He replaced my sprinklers and he was very polite and patient. I'm really happy with the service he provided. He was very professional. I definitely recommend him. read more

My husband and I live in a senior community in Roseville. Our shower would not drain and was spilling water from the shower onto the bathroom floor . We called preferred plumbing and drain in am . They called back within the hour as promised and set up a time between 12-1:00 same day . What a great experience. Peter the technician was so efficient , professional and very nice . He explained the problem and went to work . He showed us the before and after pictures. He didn't leave a mess and cleaned everything up after the work . I highly recommend this company! read more

So the other night, while at work,the water for our main office bldg stopped working, nothing worked, sinks, toilets, Nothing! After a little investigation, we learned that someone had completely removed our backflow, crippling our main office bldg. This was a first for me, and I needed to rectify the situation as quick as possible. Called the company that monitors our fire suppression system,to see if they could help...no they couldn't, tried another plumbing company,to which they gave me a bunch of excuses, of how hard it was going to locate the part on short notice, and just a lot of "what ifs", which was no help for our situation. Called Preferred plumbing & Drain...This turned out to be the best decision and answer to my serious situation. Within 30 min, they had 1 of their techs onsite to do a cursory inspection of what was happening and what would be needed to fix our problem... within 10 min the tech was on the fone to his home office with the details, and informed me that I would receive a fone call shortly from his service manager Herman. Let's just say Herman does his job very well, and was very detailed and informative and straight to the point...which is what I like in a stressful situation, Once he finished laying out the fix, he called me back in 30 minutes with the quote, which intailed, Backflow replacement, backflow testing, cage design and installation, all in 1 sweet package. I had my superior approve the work immediately, to which Preferred plumbing & Drain, dispatched, Anthony #74 and Fernando #16 to our property, which at this time it had started to rain heavily, which I would have understood if they wanted to wait out the rain, because Ive worked in many times, and do not like doing, did not deter them one bit from their mission...Yes they were in the rain handling business, no complaints, just dedication to us the customer, which me and my team greatly appreciated very much. And last but far from least, was Cynthia R., who was my first contact at Preferred plumbing & Drain, and was such a refreshing and calm professional, who answered all my questions and made me feel so much better about my situation and that there was a solution in sight, which was a huge relief for me and my team... Thankyou Cynthia! ....let me close with... Preferred plumbing & Drain are my new Plumbing company, for their quick response, professionalism, knowledge, thorough ness...what you want in a company, when in a stressful situation, and I'm personally impressed by the workmanship of the job they did for us, it's good to know that their are ppl that still take pride in their work. Thankyou again to the crew at Preferred plumbing &Drain... You Guy's Rock! J read more

Great work! I called this morning and they were out that afternoon to understand clog my shower. Juan 2 was wonderful. Highly recommend them. read more