Don't let the outside appearance fool you. This shop is extremely professional and knowledgeable. I…read morewas greeted by Hozan, and taken care of extremely fast. The prices are no comparison to other shops I've been to in the White Rock Lake area. I just moved from Maryland and can officially say I have found my " go-to" shop in the DFW area. I got both of my cars state inspected. I was so impressed with their customer service! I also didn't feel like they were trying to hustle me or push me into a corner with a mysterious issue. 1) I also got my tire rotated and balanced 2) Breaks and rotators replaced 3) fixed my headlight issue I am extremely satisfied with their work and will be returning !! I highly recommend this awesome shop !!

I strongly advise against visiting this establishment. I had new tires, front rotors, and brake…read morepads installed here less than a year ago, only to discover recently that the rotors and pads were never actually replaced, despite me paying for the parts and labor. I am now forced to pay for these essential repairs all over again after just 8 months. A business's integrity is paramount, and this place demonstrates a severe lack thereof. Please consider this a warning.

I have been a loyal customer for a year but I wouldn't recommend my worst enemy to this business…read moreafter today. I have been given the runaround for 3 weeks trying to get a diagnostic on my ford mustang due to a check engine light coming on. This was preventing me from doing a state inspection. I would call in advance and ask when I could come in and was always told someone was available just to show up and be told there were to busy now to have someone see me at all that day. Today, I called in advance AGAIN to have a diagnostic done and while going there my engine started to stall. Once I stalled literally in front of the front doors all of the mechanics left, rudely almost hitting my car doing so and I was told because it was close to closing time no one could make the time to tell me what the issue was so I could inform a tow company or mobile mechanic. It was cold, heartless and extremely unprofessional business. That being said after calling around desperately I was blessed to find a new traveling mechanic serving DFW and surrounding areas named Jay's mobile auto service. He came to me, diagnosed the issue very fast and fixed it within 2 hours. I will now be giving him all of my car business. If you are a professional on the go with a quick fix needed you won't be sorry 931-291-1364 is his info :)

I always come here to do my oil change the prices here are just right and they dont rip off , they…read morereally love what they do , so if you ever need anything done to your car come here

I brought my 2020 Toyota Camry to Highlands Auto Center after the check engine light came on and…read morethe car started running rough. I had already taken it somewhere else and was told I might be looking at a pretty expensive repair, so I wanted a second opinion before doing anything. Chris and the team at Highlands took the time to properly diagnose it and found that the issue wasn't nearly as serious as I had originally been told. They explained what was actually wrong, showed me what needed to be done, and gave me the price before starting any work. They were able to get the car fixed and back to me the same day. What I appreciated most was that I never felt pressured into doing anything unnecessary. Everyone was straightforward, professional, and easy to work with. I'll definitely be bringing my Camry back to Highlands whenever it needs service.

The customer service and actual service (as far as I can tell) at Highlands Auto Center is very…read moregood. They are very much on the pricey side. If you can handle a little lower level of customer service, you can probably save 15 - 20%.

There always so kind and very fast no matter Whatime ago ... never along wait ...I would definitely…read morerecommend this place to friends and family especially about needing a new window for my car ....

I've been coming to this shop for years. Abdul and the crew are always courteous and give you…read morestraight answers. I drive all the way from Irving, which is a 45 minute drive just to bring my vehicles in. Once, I recommended this shop to a friend who was having problems with her brakes. She needed a significant amount of work done. But seeing that she had limited money, they addressed multiple issues for one price, and saved her a good amount of money. Repeat business is a big part of a shop's success, and I can see why they have so many loyal customers. Keep up the good work guys!

I've have been coming to Snappee Auto for years and always receive the most kind and honest…read moreservice. Tony goes out of his way to make sure that my car is running safely and efficiently. They do not overcharge or try to force you to get repairs that are not needed. I highly recommend Snappee Auto Care They have my business for life!

Family run shop that you can trust. Fair rates and friendly service. I will always bring my cars to…read moreSnappee.

So disappointed. I try to use local businesses, but guess I'll have to go back to the dealership…read morefor service from now on. They quoted one price for brakes/rotors, but charged a MUCH HIGHER price when picked up. No one contacted me to tell me it would be more. They just held my car hostage and I had to pay. DO NOT USE THIS MECHANIC. This is very unprofessional and unethical.

Josh is awesome! I went in yesterday for the first time since my former mechanic messed up my car…read moreand refused to fix it. Josh took care of me and service was quick and honest!

Great service, knowledgeable mechanics all at an affordable price. I highly recommend them.read more

We were having major issues with the warranty company and Sherry really went above and beyond to…read morehelp us. She is very knowledgeable and did not try to upsell us and actually was very clear about what needed to be done now and what could wait till later. We went to a dealership before them and were told everything was urgent, as they tried to scare us into getting thousands of dollars aid work done at once. We will absolutely be back.

I am so impressed with the customer service at this location. I came out after a day of work at a…read morelocal hospital to find one of my tires nearly flat. I didn't feel safe driving all the way back to Las Colinas and taking the highway and highway speeds on a near flat. So I drove around and stopped at FOUR separate gas stations only to find none of them had a working air pump. So I stopped in to see if they could fill my tire for me. No wait, was immediately asked to pull up and the worker named Adam was so quick and friendly and refused to take any kind of payment or tip because I'm "an essential worker" (I am a nurse and was still wearing my scrubs). He also thanked me for working during the pandemic- and said he just wanted to get me home safely. Adam- What you didn't know is that I had a crappy day at work and had worked an 8 hour shift with no lunch or other break. I was tired and in a hangry mood, and just wanted to go home. And you helped get me there quickly. You and your kindness are much appreciated. I will recommend this place for any service, solely based on the professionalism, kindness and the exceptional customer care that I experienced today! Thank you again!

would strongly recommend getting a second opinion before approving any repairs at Quick Car Garage…read more I've personally taken my own vehicle there several times without a problem. However, I recently sent my son there for his vehicle registration, and he was told there was an issue with his OBD connection that prevented them from completing the state inspection/registration process. He was told it would cost approximately $135 to fix. I told him not to authorize the repair and to take the vehicle to the Ford dealership for a second opinion. Ford checked the vehicle, told him there was nothing wrong with the connection, and completed what he needed in about 15 minutes. What concerns me most is that a younger or elderly customer might simply assume they have no choice but to pay for a repair like this. When my son told the employee he was going to Ford instead, his reaction made the situation even more concerning. I can only speak about our experience, and I'm not saying this happens to everyone. But in our case, we were told a repair was necessary, and the Ford dealership subsequently told us it was not. My advice: If you're told that something needs to be repaired before your inspection or registration can be completed, especially if it involves an additional charge, get a second opinion before paying for it. Businesses performing state inspections should be very clear about whether the problem is actually with the customer's vehicle or whether additional verification is needed. Customers shouldn't feel pressured into paying for a repair without having the opportunity to verify that the repair is actually necessary.