I love Smile Science. I just had my quarterly checkup and teeth cleaning and had a great visit. Dr. Urda and her staff are competent, friendly, knowledgeable, professional and excellent at their jobs. The office is state of the art (TVs on the ceiling) and the cost of any treatments is discussed before they are performed. I am impressed with their systems and detailed billing statements. I highly recommend Smile Science for all your dental needs. read more

I definitely would never return. very unprofessional in lack of communication. They will also have you with different dentists for your appointments which is confusing as a patient. There are to many dental offices in Chicago with better patient care. Go elsewhere. read more

Dr. Joe is by far one of the friendliest most caring Dentists I've had. He did a fantastic job at communicating about what to do if I needed any assistance throughout my procedure to ensure that I was comfortable. He listens, and he will make sure that you too feel comfortable throughout your experience. Thank you again Dr.Joe! read more

They do not take into account what your insurance will or will not cover at all. They perform procedures with no regard for whether or not it's coming out of your pocket. They make you sign documentation removing their liability of this, but I have never worked with a dentist office before that does not take this into consideration and help you make informed decisions, so just wanted to make sure everyone else who had similar previous experiences had fair warning. They've costed me thousands of dollars this year alone. I wished I had been warned about this before going in, so hopefully this helps others. Ask them for a list of the procedures with the ADA codes so you can run it by your insurance company BEFORE you go in to have the procedure done. Don't let them do anything on the spot without prior notice to check first. read more

I'm so disappointed to have to say goodbye to Dr. Monica's office. Dr. Monica is amazing. She very obviously cares for her patients immensely and at times follows up personally not only regarding recent care but for future preventive care as well. I have also had amazing experiences with the hygienists in the office. Unfortunately, her nonclinical staff is not as courteous and for me today was the last straw. If you want a great dentist and don't care about the test of the staff, I highly recommend Dr. Monica. But if you are one to consider the whole experience, I would pass. read more

I can't say enough great things about Dr. Monica and her staff! I am always impressed by the quality of care and how caring Dr. Monica is to call and check up after filling services. The new office space on Milwaukee is so beautiful and takes the experience to another level. The cleaning is always very well done and concise, and you can choose whatever you want to watch on Netflix or Hulu. I would highly recommend the in-house payment plan if you don't have insurance. It is a flat fee that covers both cleanings so you only pay once a year. Best dentist I have ever been to! read more

Have a lots of experience with dentists. This office is TOPS! Staff, layout, creature comforts and patient focus are all top draw! The Dr. Monica Urda is calm, expert and efficient, it is obvious she actually cares about you, her patient. Can't say enough. Best dentist I ever visited. read more

Genuinely patient-focused, from the friendly staff to the pleasing office layout to the modern dental care and transparency around costs and payment options. Can't say enough great things about Dr Urdu herself. She's incredibly skilled in dentistry as well as putting patients at ease. So glad to have found Smile Science! read more

Great dentist thank you so much for everything . Wonderful new office space. Great Doctor Urda does a wonderful job and they return call and answer questions promptly. read more

Absolutely fantastic dental care. I'd been putting off going to the dentist after moving to Chicago from out of state, and have always had sensitive teeth and gums that have made dental cleanings stressful and painful. Cannot say enough good things about the hygienist and x-ray tech I had for my appointment who were both so kind, caring, and made sure I was comfortable throughout. Dentist was friendly and thorough as well. Tip: ask for topical numbing gel if you are highly sensitive to cleanings, as it made a world of difference. Wonderful experience overall and no surprises at checkout! (I'd checked in advance to ensure they were in-network with my insurance). read more

Dr. Monica is an amazing dentist and she's been very helpful. However, I hope you don't have to deal with the manager Karen S. I had a last min conflict and wasn't able to make it to the cleaning session. Karen was being a stickler and refused the wave the $50 fine. I explained to her that I wasn't aware of the 48 hour rule since it's the first time I reschedule the day before. She insist that it's in the paperwork/fine print and it's my responsibility to know. Ok, I understand it's in the paperwork, but it's sad to see how much they value their patients and this is not a great experience. I am going to find another dentist - yes, I love Dr. Monica but don't want to deal with staff member like Karen. My wife will also switch dentist with me, Karen, congrats cuz you just cost your clinic 2 loyal patients. read more

Over a year ago I was charged for a cleaning that my insurance said I should not have been billed for because they are a partner dentist and when I brought it to their attention, they said they will discuss this with my insurance and that I would be refunded if there was no resolution. I called every few months and kept getting the run around from their insurance person. No one ever contacted, I was the one following up. I am still waiting on that refund. It's unfortunate because I thought I finally found a dentist I could trust. Complete let down. read more

I have been a patient for several years and have always had a great experience here. Dr. Monica has called to check in on me after a procedure and seems committed to making sure her patients are satisfied. My baby recently had an injury and Dr. Ro him the same day, even though he wasn't an established patient. They offer early morning and evening appointments on some days, which is really helpful. The new office is beautiful! read more

I really like Dr. Urda as a person, but after years of going here I am finally switching offices because it feels to me like they are more in this for the money than anything else. The office is not easy to work with and it's just a very off-putting experience. I had an issue with my insurance, and I called them and let them know the day before my appointment. They asked if I wanted to reschedule, I said yes. Now I'm being harassed about a $50 balance because they charged me a cancellation fee. I've spent thousands of dollars here. I've also had issues with the *very* expensive crowns I got done here, and the last few times I've gone in they say they are fixed but I continue to have issues. They also insisted I come in for a cleaning, and while they were in my mouth mid-appointment they let me know that my insurance wouldn't be covering it because I exceeded my number of cleanings for the year. Why would they not tell me that sooner? Why not say "hey, we recommend you come in for another cleaning but FYI it will be out of pocket, is that okay with you?" I used to like coming here and I recommended a ton of people here. But it really just feels like it's all about the money and not about a good customer experience. So, after years I am switching dentists. read more

Fantastic dentist office, easily the best one I've ever been to. They won't make you do procedures that you don't need. They are as minimally invasive as possible. Melanie is my assigned dental hygienist, and she's incredible. Kind, professional, concise, and fast! Couldn't ask for a better dentist office. read more

Avoid this dentist at all cost!!!!!! First they messaged up my crowns, had to resend it to the labs, and the front desk receptionist blamed me for the error. I never went in to get the first crown fitted; it was not my fault. After my final service, I asked to call back to pay because I did not have my health insurance card on me. The lady on the phone threatened to call collections if I did not pay by 4pm. I explained I will be home from work at 5:00 and will pay then. She snapped and said well then we are sending you to collections. I just got my service finished yesterday and they are threatening to send me to collections a day later. I'm honestly stunned by this interaction and lack of understanding. read more

If I could give ten stars, I would. Dr. Urda and crew are the best dentists out there. I don't just have dental anxiety, I have dental terror. I receive trauma-informed care, with the staff going above and beyond to make me feel calm and most importantly, comfortable. I had to get a crown and three fillings and I did not feel a thing! The office is also really pleasant and there are TV's on the ceiling and good music playing. The staff seems happy as well which makes it seem like it's a good place for them to work. Have never had to wait long for an appointment either, they are always right on time. Highly recommend Smile Science! read more

I was very apprehensive when I began looking for a new dentist. I have a lot of health and dental problems and have a few prior bad dental experiences under my belt, so I am by no means an easy patient. Despite all that, Dr Urda and her staff have been incredibly kind, skilled and responsive, putting any of my fears at ease. The office is clear about treatment plans, costs and fielding any questions or concerns. I can't say enough good things about them. read more

I came in here after not having been to a dentist in three or so years, and my first visit was really pleasant. The staff were so nice--everyone from the people working at the front desk, to the dental assistants who took the xrays and did the cleaning to the dentist herself, Dr. Tanya. For someone who was a little nervous about getting their teeth looked at, it certainly was a calm and comfortable experience. I have since been back a few times for deep cleanings, fillings, and a crown and I have not had a single unpleasant experience. They numb my teeth up before doing anything so I don't feel any discomfort. Dr. Tanya even texted me the day after my filling to make sure I was still feeling okay. This is definitely a special dental practice. read more

Smile Science Chicago - Dr. Monica Urda - Waiting area - General Dentistry Near Me - Chicago, Illinois

Loved this place! TVs on the ceiling, super friendly hygienist, and Dr. Urda is fantastic - calming, informative, and reachable.

Have only come here for my 6 month check ins and cleanings but everyone is super nice! The dental hygienists always teach me something new. They make me feel like they actually care about my teeth. I have had so many dentists in the past tell me there's stuff I need for a quick buck when I don't actually need anything, it's nice to not feel like that at Smile Science. Highly recommend! read more

Dr. Urda and her staff were amazing. I've been now for a year (two cleanings and a filling) since moving to Wicker Park and have been very pleased with the experience. My wife has also been three times over the year and has had positive experiences as well. I have a horrible fear of the dentist and their staff made me feel very comfortable all three visits. I have no hesitation in recommending Smile Science Chicago. read more

Had a great visit! Have sensitive teeth and dental assistant was friendly and gently....even at 7 in the morning! Office is extremely clean and all the staff are wanting to help make your visit pleasant read more

I was blown away by the service I received. The entire staff was incredibly friendly and I had a great visit overall. Casey especially helped making my experience comfortable and was easy to talk to. Dr. Urda was very friendly and approachable and didn't hold back trying to be both highly informative but also easy to understand. I could not more highly recommend her practice. I don't have insurance and they're in-house benefits plan is really affordable, which I was not expecting. read more

Great service overall, the staff is friendly and accommodating. I have asked for emergency visits and they move stuff around to open time slots. Dr Urda is very knowledgeable and honest, I have never felt that something was recommended just to bill insurance. read more

I've been to many dentists, cause I've got some f*@ked up teeth. And this is by far the best dental experience I have ever had... Even though this is the most work I've ever had done to me and is costing me a small fortune, or at least the price of a new sedan... All dentists are pricy if they are good and know what they're doing. Anyways... Dr. Urda is just the best! She's not only super smart, and talented, she's nice, funny, down to earth and reassuringly realistic. Her staff is absolutely wonderful. If they weren't sitting behind the entrance reception area, they'd get hugs. (Probably the reason for that wall) When I talk to them over the phone about scheduling appointments or it's just them checking up on me, I kid you not, my boyfriend legit thinks I'm talking to my friends. Knowing that I've got the worst teeth had kept me from going to the dentist for years! Which never helps you in the end! If you are young and reading this, please, I repeat, please take care of your teeth and see your dentist regularly. It's really bites harder later I promise. read more

I cannot say enough about my experience at Smile Science Chicago. Dr. Urda is fantastic! I feel zero pain or discomfort when she works on my teeth. Her staff is knowledgeable and friendly. I am sending my entire family there. read more

This place is awesome...never thought I'd say that about the dentist. Everyone from the front desk, to the hygienists, to Dr Urda are the best. They all take the time to explain everything and answer every question. I've already sent my fiancé and another friend here. Definitely recommend!! read more

Our whole family (2 adults, 13 y/o, 9 y/o and 5 y/o) goes here. The whole group is amazing, super accommodating. We even moved to the suburbs and make the drive to still come here. read more

I'm a big fan of Dr. Urda and her team at Smile Science. Let's be real, no one likes going to the dentist, but if you have to go then this is the place to pick. The staff is friendly and professional, and they have taken extreme measures to make sure the office is safe during COVID. They're very upfront about cost as well. Highly recommend. read more

Dr. Tanya is awesome!! The whole staff is great! 12/10 would recommend Dr. Urda and Dr. Tanya!

Great the hygienist is always super friendly, thorough and gives great dental hygiene advice.

When most people think of the dentist, a shiver runs up their spine ever so slowly. The thoughts of the pains, the diagnoses, the embarrassment of poor dental hygiene shown once the hygienist begins the cleaning process, all of it creates an abundance of anxiety over individuals across the world that has them avoid the dentist like the plague altogether. I, too, have been a major victim of this for most of my life, and because of that, my teeth/gums have suffered, suffered to the point where I needed to become a man and begin going to the dentist on my own free will, like a man. Eventually, I was able to make an appointment with a dental office in the Wicker Park neighborhood called Smile Science Chicago, and after that initial exam and cleaning, my stress levels began to diminish and my comfort began to grow, as I got to know some of the lovely employees of this facility. Ones who show warmth and know how to have conversations with their patients, ones who have smiles that light up the whole room; this is the type of environment a dental office should have. From the amazing receptionists, to the lady of the hour herself, Dr. Urda, everyone at Smile Science Chicago welcomes all with open arms. I've gotten tremendous help in restoring life to my gums and teeth by well needed cleanings, and was even able to swing by on a last minute moment to help relieve me of a sudden toothache, and they were able to squeeze me in no problem. That's incredible service. I can't thank these people enough for making me enjoy my dentist visits. Always a lovely group of people I can talk to as if they were friends of my own. These people deserve the great recognition they receive for the services they provide. If you need to see a dentist, get to Smile Science Chicago. read more

I can't recommend Dr. Urda enough! She is an incredibly talented dentist and has a great personality (she will make you laugh!). She is laid back, so so nice, understanding, and gentle. I have had dentists that have not been gentle in the past - she was very patient with me when I needed 5 shots of anesthetic because my mouth wouldn't numb. I have had several cleanings, a filling and one crown replacement done by Dr. Urda. I had a bad crown put in by a different local dentist - the temporary crown she made for me was better than the actual crown I had put in by that other dentist. She is so good! I regret moving away from Chicago recently so she is no longer my dentist but I continue to recommend her to friends who still live in the area. She is bar none the best dentist, and has provided the best dental experience, I've ever had. read more

Dr. Urda was great! Knocked off one star because I'm not sure if her assistant or hygienist was new, but he missed some teeth when cleaning and was rough with flossing on my upper right and missed some spots. Dr. Urda did a great job of making sure I was comfortable the whole time which is always great since I generally have anxiety when attending the dentist. read more

Omg. I love the dentist now. Smile Science literally feels like going to a spa, but at the same hanging out with my best friends. They all check on you every time you come even if you aren't seeing that specific person. They text you days later to make sure you are feeling fine. They know who you are the second you walk in. I will never go anywhere else in Chicago and constantly recommend them. If you are scared of the dentist (or not), which most are GO HERE!!! read more

I've been coming here for around four years, and I referred my wife and other patients. I've done every single treatment/filling they recommended and have spent thousands of dollars over the years. When I had to cancel my appointment because of the severe wind/weather warning today (saying the drive home for me will be very dangerous) they insisted on charging a $50 cancellation fee. I'm so sick of these unreasonable cancellation fees - anyone can look at the news today and see the severe weather warning. $50 is also just too much. Will not go to them again. read more

Dr. Urda is the absolute best! I had terrible, painful dental experiences as a child to the point that in my 20s, I could only tolerate the dentist with medications for anxiety. Dr. Urda is so gentle that even with some remaining anxiety, she is able to do my exams and fillings with very minimal discomfort. I highly recommend to anyone!! read more

Given all the Yelp reviews I went to this office and found it very underwhelming. I cannot comment on the quality of work but the office staff was not very friendly or organized. They seemed uninterested in a new customer and making me feel comfortable and welcome. There was also an invoice error that they only realized when I questioned the bill. Even then, the staff was unapologetic. Also, their cancellation policy is aggressive and also they make you put down a deposit for any appointment over 45 min or on Saturdays. I would be willing to overlook this if the place was stellar. Far from it. I had a poor experience but you can be the judge. I wanted to post this to help others trying to find a new dentist so they know that this is not a 'no brainer' landing spot based on the other Yelp reviews. I never went back and don't plan on it. read more

After 2 years of seeing Dr. Monica, I'm so thankful for her hospitality. I had a really hard implant and crown process and Dr. Monica spent 20 months making sure everything went smoothly and that I was happy with the end result. Her office is very clean and her staff is so welcoming. They have taking COVID seriously, and I feel safe each time I go in for an appointment. Dr. Urda and her staff do everything possible to make their patients feel comfortable and get them appointments as quickly as possible. Thanks for everything, Dr. Monica! read more