Super satisfied with their work. Price was great too. Jeff is super easy to work with and he…read morelistened to what was needed. Great company.

Restoration 1 of Orange County did an excellent job on my water. Damaged leak from my upstairs…read morebathtub.. great to communicate with excellent work very professional did exactly what they promised to do at a very reasonable rate. I highly recommend them.

I went through a major kitchen and downstairs remodel after a serious leak, and Emergency Home…read moreSolutions truly went above and beyond during an incredibly stressful time. Having to complete a re-pipe and full renovation in about a month was overwhelming, but they helped turn a very difficult situation into something manageable. From the very beginning, Cory the owner, came out to assess the damage. Cory was knowledgeable, thorough, and immediately made me feel confident that I was in good hands. Cory assured me that he and his team would guide me step-by-step through the entire process, and they absolutely did. He connected me with his business partner, Casey, who exceeded every expectation I had. Casey was instrumental in communicating and negotiating with my insurance company to ensure everything needed to properly restore my home was covered and handled correctly. He was honest, extremely thorough, highly knowledgeable, and always responsive. I always felt he was truly on my side, and there was never any sense of cutting corners. Coming from outside this industry, I didn't know what to expect, and I was genuinely surprised by the level of expertise I found. After working with Casey, I completely understand the value of having an insurance advocate. He made a complicated process clear, manageable, and consistently fought for what was right. Both Cory and Casey were my advocates from start to finish. Their honesty, transparency, and communication made a devastating situation far easier. I am extremely grateful to Emergency Home Solutions. Choosing them was one of the best decisions I could have made. I highly recommend them. I don't usually write reviews, but I felt absolutely compelled to share this experience.

This review is long overdue for a company that truly deserves the highest recognition. Get ready…read morefor a bit of a novel, but my experience with Emergency Home Solutions warrants every single word. I found out about Emergency Home Solutions in a complete happenstance kind of way back in January 2026. My extremely old water kicked the bucket. I initially hired Olson Superior Plumbing because I had used them once before, and purchasing a new water heater through them was the easiest, smoothest process I have ever experienced. All was good in my new water heater world until exactly two weeks later. My upstairs neighbor's water heater leaked heavily down into my closet, right onto my brand-new unit. Luckily, my dog-like ears caught a distant dripping sound at 9:00 PM on a weekend. I was in at total frenzy seeing a sopping wet closet, fearing my new unit was faulty. This was the first time I had to use Olson's 24/7 emergency line, and the woman on duty, Cai, called me right back. She immediately put me on the schedule for the next day. Thankfully, my new water heater was perfect, but the closet, walls and ceiling inside were not because of the severe water damage. There was an urgency for remediation and restoration. Fortunately, Olson Superior Plumbing works side-by-side with a restoration company called Emergency Home Solutions. Olson was extremely helpful in getting me in direct contact with them to fix this urgent situation. Hiring an emergency company on a blind referral is nerve-wracking, but Emergency Home Solutions made it incredibly easy. It turned into a complicated two-month debacle involving insurance claims, water mitigation, and extensive restoration. Cory Bowen, the founder, was one of the most genuine, helpful people I have ever met. He personally came on-site to inspect the damages, mapping out the scope of work clearly and concisely. He lowered my stress significantly by holding my hand through the entire process. If I were to be critical, communication regarding active coordination and scheduling could be slightly improved. Additionally, the billing side needs tightening; they took my final payment quickly but failed to provide a proper invoice or a paid-in-full receipt, which is unacceptable for a business. However, I gladly overlook these blemishes because the overall service was phenomenal. I absolutely recommend Emergency Home Solutions; the peace of mind is entirely worth it. I am forever grateful for these people who offered an endless amount of generosity and patience throughout this whole process. My apologies if I have forgotten anyone as my notes are an endless pile at the moment. CORY BOWEN - (Owner) Offered so much knowledge and efficiency while being empathetic to the situation. MELISSA - An exceptional first point of contact person who has an abundant amount of knowledge. FABIAN - Project Manager for the Demolition side of Emergency Home Solutions. I call him the Blue Tape/Dehumidifier guy. This man gets huge compliments for always answering his phone no matter what time, staying on top of things with a lot of moving parts. JENI HERRERA - Water Mitigation Estimator contact. This woman has expertise like no other with the sweetest bedside manner. JOSUE & UZZI - Demolition Team - A demolition team these two were. They were professional and efficient, but were also FUNNY as all get out that kept spirits high. They are passionate about their work which I rarely see and it won't be forgotten. I had never heard the name Uzzi before and was embarrassed I could not hear him correctly. He clarified with using a rhyme - Uzzi in the Jacuzzi. This was the best humor ever! JOSE - Emergency Home Solutions Estimator Restoration Side - Reserved, but super nice, professional guy who arrived early and took necessary photos layouts of restoration scope. Unfortunately, I was upset due to miscommunication regarding appointment scheduling. Jose took my attitude in stride and got the job done. CASEY VAIL - Project Manager for the Restoration side of Emergency Home Solutions. He had an endless pit of energies which was initially shocking. In all honesty, Casey was an absolute pleasure to work with. He was "all in" all the time and was always available. You had questions, he had answers. You needed anything, he was on it. Phenomenal with details and multitasking. He was my "best friend" everyday contact for approximately two months. Highest compliments to Casey because there are no words to express how much he helped me. JORDAN & ARTURO - Subcontractors for Emergency Home Solutions - Restoration "put the house back together" team. This was a two-man crew, craftsmanship and perfection at its finest. Always came on time, worked hard, and were meticulous in all of the work being done. Unfortunately, communication was not the best in this section, but the restoration was done exceeding my expectations and ensuring my complete level of satisfaction.

Servpro did the water remediation when we had a flood two months ago. They were eager to remove…read moreeverything, even stuff that was not wet. They chipped the quartz backsplash when they tore it off the drywall. They did not take care of the cabinets and managed to crack them upon removal. They removed more flooring than necessary. One of the workers told me, "Good news is that the flooring in the closet is totally dry and I won't have to remove it." Then an hour later, the other worker came in and removed three more rows of planks and couldn't get it out from under the closet dressers and shelves, so he twisted and snapped it off leaving damaged flooring that would require us to tear down the closet organizers to fix the flooring properly. The closet wasn't even wet and they never put any fans or dehumidifiers in there to dry anything out...further proving that the closet was dry and the flooring did not need to be removed. After 10 days, our house was finally dry and ready to be put back together. Servpro was hired by the insurance to rebuild our house. On the first day, the drywall contractor informed me that they were not going to replace the insulation we previously had in the walls because that wasn't included in the estimate, so they would have to charge extra. We agreed to pay extra for the insulation in the walls as we wanted the house put back together the way it was before the flood. Then a few hours later, I came to check on the progress and found that they put normal drywall in the laundry room behind the washer and dryer. I told them that it needed to be mold, water, and fire resistant drywall. They told me "that will be extra" and I told them, "no, that is standard and as a drywall contractor, you should know this!" I called my insurance and complained. Servpro office called me right away and said that they would replace it with the correct drywall at no additional charge. After that, I asked the contractor if he added the insulation in the walls before hanging drywall. He very rudely said, "Yes, do you want me to prove it?" So I responded, "sure!" He proceeded to unscrew the drywall and show me. Low and behold there was NO insulation. So he quickly shoved some in the wall and said, "see!" At this point, I had lost all faith in Servpro. They not only tried to nickel and dime me over insulation, but then lie to me and said that it was done when it hadn't been. The next time they came, they were late showing up and so disrespectful. I called the Project Manager, Diko, to talk to him about the paint and the estimate. According to the estimate, they were going to repaint each room, taking down light fixtures, mirrors, and robe hooks that weren't even on the wall with the drywall repairs. I verified with him that he would be repainting the whole room and he said, "no, we will just blend/feather in the paint and try to match it as much as we can." I told him that I read the estimate and that they billed the insurance to paint the entire room. He seemed surprised that I actually read the estimate and then said, "if we can't match the paint, then we will paint the whole room." I said, "no, you will paint the whole room because that's what you billed the insurance for." After much frustration and a deep lack of trust, I called the Servpro office and asked them to finish the drywall portion and get it ready for texture and we would hire our own contractors to texture and finish the re-build. I didn't want them at my house anymore. The drywall contractor cleaned up and started to leave, but I told him he still needed to tape and mud the laundry room. He tried to argue that he was done. So again, I had to call the office and they told him to come back and finish his portion of the drywall. He came back, quickly applied tape and mud and then left. Servpro sent over the final billing and they had billed for more than what they completed. We still had drywall that was unpatched, corners that had tape, but no mud, most of the drywall was not sanded, and nothing was ready for texture. After going back and forth several times, they lowered the price by only $100. I sent them a check which was delivered a few days later. I called two weeks after sending a check and asked for an Unconditional Final Release and they claimed they never got the check. So I called my bank, issue a stop-payment, then hand deliver a check to get the Unconditional Final Release. Servpro was horrible to work with. If you're not watching them, they will try to cut corners so that they don't have to do the work, but they will bill you for it anyways. They will nickel and dime everything. The original estimate will not be what they will actually charge you to complete the job correctly. And the final kicker, they will charge you extra on the invoice to pay online as a "convenience fee." I wouldn't recommend this company to anyone.

ServPro made the initial contact with a plumber, which we felt pressured to approve, bc one of…read moretheir employees broke our washer/dryer valve (which we have documentation of but they're saying otherwise). Even so, we were willing to pay for the repair. However, after the plumber (Servpro's) repaired the valve, there was some "wait time" on the plumber's part. The plumber included additional time bc of this in his bill. Technically we believe that Servpro should have taken care of the entire bill bc their employee broke the valve. They were unwilling to pay for any portion of the bill (the request was for Servpro to pay for the "wait time"). Tone was unfriendly and response was lacking.

The team did a great job and provided an honest top and bottom quote. If there's one complaint ~ I…read morewish they would've had a little more communication on the equipment pickup and arrival times instead of showing up unannounced. Also I had to use a different company for drywall, paint and baseboard which is normal since remediation companies doesn't handle repairs. But they said they were going to refer me since day one but it took about a week before they reached back out despite me asking on the daily for a repair quote. But nonetheless 5 stars for the main job well done!

Professional and knowledgeable company. As a real estate agent, I will recommend them to my…read moreclients and colleagues.

Let's face it, if you're reading reviews to find a company to repair water damage and get rid of…read moremold, you are not having a great day. How do you know who to trust and who will be able to resolve your problems? John is absolutely the right choice. He responded immediately, evaluated our situation and scheduled us to get started the next day. He was professional as well as friendly and put me at ease right away. He answered every question I had and assured me that they would take care of everything, which is exactly what they did. They were on time (actually reached out because they got done on a job and were able to early), prompt to respond when I texted questions or concerns, and kept me informed throughout the process. This is the company you want to talk to and hire. You will be in the best hands.

We are in the mist of dealing with significant water damage at my dad's house. This whole ordeal…read morehas been difficult due to the declining health of my father. John and his team have relieved so much stress for me during this difficult situation. They are taking care of everything and guiding me every step of the way. All they want me to do is to concentrate on the health of my dad. There is no other company that I would recommend. ProCare Services is the best company around. They truly care about you and your family!!!

Fast, fast detailed mitigation for water pipe leak that spread through three rooms. Very thorough…read moreand professional effort throughout the clean up. They also did our repipe and drywall repair. They did our pack out of furniture and other items. When they brought them back, they unpacked and set them up where we wanted them. They are a very professional and efficient service provider.

Excellent work. Fast, courteous, friendly and considerate. I…read morehighly recommend this company and the quality of their work.

I had a great experience with Jarvis. They came out to do an evaluation and were incredibly honest…read moreand straightforward about everything. No upselling, no pressure -- just clear, professional advice, which is honestly rare these days. Jose was the one who handled the appointment and he was excellent. Super knowledgeable, easy to talk to, and took the time to explain everything in a way that actually made sense. You can tell he cares about doing things the right way. On top of that, their pricing came in lower than other companies I had looked into, which made the whole experience even better. If you're looking for a company that's honest, fair, and easy to work with, I'd highly recommend Jarvis and especially Jose.

I honestly can't say enough good things about this restoration company, especially Meghan and her…read morecustomer service team. Dealing with restoration work is stressful enough, but from the very first call they made the whole process feel way less overwhelming. Meghan was patient, responsive, and genuinely cared about what was going on. Every question I had (and I had a lot) was answered quickly and clearly. Her team stayed on top of communication, followed up without me having to chase anyone down, and kept everything moving smoothly. What really stood out was how professional and organized the entire team was. They treated the situation with urgency but also with empathy, which honestly makes such a big difference when you're already stressed. If you're ever in a situation where you need a restoration company you can actually trust, ask for Meghan and her team. Top‑tier customer service and people who truly know what they're doing. Would absolutely recommend!

Had Matt come by our home and provide a free, very thorough inspection along with educating us on…read moreways to prevent mold. He wasn't trying to just sell us a contract or service, the integrity and honesty from this company is why I will only recommend them to anyone who has or thinks they may have mold issues.

We had to move into our new house and we were on a time crunch and Matt and Team responded quickly…read moreand got the job done! Such a professional team and WOULD RECOMMEND them to everyone for their services. Thank you Matt and Team!