I sincerely value my Burbank Mills Pest, family owned, husband and wife and the service cannot be…read morebeat. An example of this was in a recent service their tech alerted me that one of the crawl space doors was ajar under my home. Today one of the two owners came by to look at the door and offered to repair it (as I am disabled and some such repairs beyond me). I was so heartened by his visit and offer of help. This is the kind of service few others offer in this age of hurry up and don't ask questions. I cannot recommend Burbank Mills Pest enough.

Great experience with Mills. I contacted a number of pest control services for general bug…read moretreatment for our apartment. Their pricing is very competitive and the communication was seamless. They made the whole process easy and effective.

After calling multiple places I found this place for a rate. Jennifer took my call answered all my…read morequestions and was extremely thorough. Will definitely use them!

These guys are gray and experts are what they do. I highly recommend them and we use them again and…read moreagain.

My family and I moved into a home, and we discovered rodent droppings in the attic. Richard was…read morethorough and professional completing a free inspection for us, recommending rodent exclusion, trapping, and a subscription service for rodents and general pests. Rudy completed our rodent exclusion, and he was very kind and professional. He took care of every area of concern that we shared and answered every question we had with sincerity and patience. Brian K. was thoughtful, knowledgeable, professional, clear, and kind. He really took the time to ensure we had all of our questions answered and understood the service. We have small children, and he made sure to talk to us about safety and provided reassurance about keeping our preferences top of mind on return visits as well. We've only just begun our services, but I would highly recommend HomeShield and this team.

Marcus arrived on time and ready to work. He was very professional and spent time to address every…read moredetail. I have used a handful of different services for pest control and this one offers the best quality and value by far. I highly recommend them.

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.

Joe was great to work with, finished the job in 1 day with his crew (2 others). They sealed…read moreentryways on the roof, sides of the roof, crawlspace, etc...anywhere where a rat could get in. Some spots were surprising to find since I never thought rodents could enter through such small sleek openings, so I was glad they found these areas and sealed them off too. Any time I had a question I would text Joe or call him, and he was always accessible for communication. After the job was done, he came back a couple weeks later to check on things and made the assessment that everything looked good. Since that checkup the house has been quiet and there have been no signs of rats/rodents, thank God. *One minor issue I did have; they left their trimmings of wire mesh, some wood, and drops of cement within the areas they worked on...something I cleaned up afterward. Wire mesh can prick you so I was a little annoyed about that. Overall though he was professional, timely, and answered all my questions. And I do have peace of mind knowing I can call them anytime if any issues come up, as their work is covered for up to a year.

So grateful for Nate! The situation in my home was really bad, but I didn't know it until there…read morewere rats in my kitchen island. Blech! I got several quotes, and I decided to go with this company because I could tell right away that Nate was more interested in helping than in "selling" me things I didn't need. They were also the most affordable company I spoke to. Once we booked (an easy online process), the team was out in just a few days, sealing every possible spot for rodents to get in and setting traps. We scheduled a trap-check, but within the first day the traps had done their job, and Nate was kind enough to make a special trip out -- on two different days! -- to take care of things. At this point, 10 rodents later, we are hopeful that the problem is resolved. Highly recommend.

Requested service because we've noticed droppings for a while but also there was a smell coming…read morefrom our crawl space. We were able to schedule an appointment for next day service at what seems to me a fair price. Communication was amazing with text and email comms and perfectly on time arrival. Service Tech reviewed the entire space thoroughly, located our issue and solved it. The Technician was professional, courteous, and an all around nice guy. Extra points for the cloth botties while in the house. So happy I found you guys.

This review is specifically for the inspection Ralph performed for us today. Ralph did an excellent…read moreand thorough inspection of our home for both drywood and subterranean termites. He helped identify a subterranean termite issue that we apparently had for years without knowing about it. Definitely not the news we wanted, but the news we needed, thanks to Ralph. He was knowledgeable, patient, and took the time to answer all of my questions and concerns. His customer service was excellent throughout the entire process. Thank you to La Canada Pest Control and especially Ralph for the professionalism and thorough work.

Jose helped me with my termite problem and he was so nice and so professional! Everything is much…read morebetter now and I really appreciated everything he did to help.

Haven't seen any roaches, termites, rarely see any rats at John Marshall Elementary Dewey is the…read moreBest totally recommended Mario is the best exterminator :)

Responsive and timely, we were looking for ASAP spider treatment given all the black/brown widows…read morein the area. Sam consistently communicated over txt and made the process easy. I always have a preference for locally owned small businesses so highly recommend Pasadena Pest Control!

Quick response to a Yelp inquiry for service, and lots of info provided even prior to the scheduled…read moreappointment. Sam and Isaac came out as scheduled and made quick work of a couple nests and a wasp that has been gatekeeping our front door. They were friendly and efficient. Well worth it for the pros to make an inspection, identify active problems, and also some potential pest issues. Definitely would call Pasadena Pest Control again.

Pestcal have been servicing my properties for several years now. Easy to communicate with, they…read morealways reache out in advance to notify of upcoming scheduled appointments and are very accommodating of unexpected changes or emergency requests. Their technicians are professional, detail oriented and communicate clearly to customers on site. Also summer is here now and the bugs be thriving, but thanks to Pestcal there is a evil insects repelling protection ring around my house that's been blocking the nasties: literally a giant (gag) cockroach (hurkk) took its last breath on the exterior doormat this week. HA. Praise be. TLDR Yes, I do highly recommend Pestcal Exterminators services to anyone who is searching for a reliable and reputable pest control company. Call them today!!! =)

Received quote that was incorrect, and I just don't trust companies that verbally gives 1 quote and…read morewritten is different. They might be good, but I don't use bait and switch companies.

We discovered a crack / hole in one of the floorboards in our bedroom. I thought it was just a case…read moreof wood rotting. I had the full intention of ceiling the crack slash hole myself. When I inspected it closer I saw these grotesque little things moving around inside the hole. I thought immediately, termites! Even though I had never seen a termite before, and then after verifying it online, I immediately began to stress out regarding the cost. Termike Pest Control had very favorable reviews on Yelp. They responded to my inquiry pretty quickly, so I scheduled an appointment for an inspection. The owner of the company, Mike, came out to do the inspection... the same day I called! He immediately identified that we had subterranean termites. He worked with my budget, was very pleasant, and assured me that I could use a payment plan to pay off my amount. I was sold. The process was very simple, he sent me the contract, he even amended it to show a few things that I wanted in writing. No questions asked. We scheduled crew to come out about a week and a half after the contract was signed. They sent an incredible technician, Max. He was knowledgeable, extremely pleasant, extremely honest, answered every single question that my wife and I had, and went above and beyond! He assured us of the effectiveness of the process, and similarly did everything to relax our nerves with these disgusting little creatures. We were extremely, extremely pleased to have him as our technician! I highly recommend this company!

EDIT: In the interest of clarity, I am editing my review and adding some pictures. Termike did not…read morereach out to me until I posted a review, over a month after their service. Today, after I posted my original review, they called me from a number that is not associated with their business online and is marked as spam, so I didn't pick up the first time. I did pick up the second time. I asked them to respond to my emails instead of calling so there would be a written record. They claimed they never received any emails from me, until I sent them screenshots of the emails I previously sent. All screenshots of emails and calls are included below. Regarding the service: When Termike previously worked on our home, they did excellent rodent proofing and were very thorough and tidy. This most recent visit was the opposite. The new technician spray-foamed into our mesh crawlspace vent rather than patching with hardware cloth (as Termike had done in the past). The undersink work was sloppy and left gaps and sharp edges. The tech damaged our plumbing and left us with a leak. We ultimately hired folks to fix the plumbing and to redo everything, at additional cost. During the visit, the technician repeatedly argued with me about the work and insisted I was mistaken about Termike's previous methods. When I continued asking questions, he became increasingly dismissive. This arose because I asked why he would spray foam a hole in a mesh vent rather than patch it with mesh, like they did before. My husband had to ask him to leave because the discussion was going nowhere and his work was not satisfactory, not to mention the broken plumbing. Termike has repeatedly invoiced me for $400 while not responding to any of my emails until after I posted this review. The company's response here claims I used "derogatory language" and "threatened negative reviews," which is not true. I have provided screenshots of all communication and there is no such threat or language in any of them. I posted this review only after being ignored for a month. I post negative reviews about companies when it is appropriate. I also post positive reviews. I try to be honest and accurate. It is disappointing that a company we previously had a good experience with handled this situation in this way.