The chain bought Egg and I recently had an opportunity to visit their south Mesa location. It was on a Sunday, arrival at 11:30 am. The young man at the door with the I-pad told us it would be a 45 minute wait. Okay. A peek inside revealed about 8 empty tables. But I know this is the latest trendy restaurant and we were meeting friends there, so we waited. An hour later we were seated. Right from the start service was bad. Our waitress seemed frazzled and overworked. Took a long time to get a pot of coffee, water, and a glass of milk, and then she spilled quite a bit of milk on the table. I mopped it up with my napkin and when I later explained why I needed another napkin, she asked "Was it that bad?" After nearly a thirty minute wait our food finally arrived (by this time it was 1 pm and half the tables were empty). I had the standard two-egg, meat and potatoes breakfast for $10.00. My wife had a similar dish. There was nothing out of the ordinary about my food. Just two eggs, pork sausage, hash browns, and whole grain bread, the only choice. The eggs were as good as you can get anywhere; what can you say about the sausage, except I could get just as good a product in the frozen food department of the local Fry's Market; the potatoes were okay, but nothing special, and the toasted whole grain was cold and had a dry texture. My wife enjoyed her meal. Our companions excused our server's slowness by saying, "Well, it is a Sunday morning." Really! You'd think a restaurant chain that only did breakfast and brunch would know that Sunday's are the busiest morning of their week and be prepared to handle the crowd. Not here. At times it appeared the staff was overwhelmed. Total bill, with a $3.00 tip, was nearly $35.00, including coffee, OJ, and a glass of milk. That seems like a lot for what we got. I can do better at Denny's and they know how to perform when it gets busy. read more

I have been here 4 times. It does get really busy but I go on an off hour. So far it has been great. The two things I like the most about it is the interior of the restaurant and the sweet breakfast food options. The inside of First Watch is really pretty with earthy tones and the seating is set up so that is doesn't feel cramped. There are also a lot of booth options. They also have one of my favorite pancakes, they are crispy around the edges and denser on the inside than most, and they have a lot of French toast and pancake options. I would totally recommend them, they are great. Their coffee is also awesome, and the service is really good. read more

Very disappointed to see the good egg gone. New menu has no options for traditional breakfast. If you want only new age new fangled food go here. 26.00 two egg breakfast for two. Host asked several times how it was so i told him ok. He prodded some more so i said i liked it better before. He said we are getting a lot of that. Nuff said. read more

the food was amazing the service was great coffee eas really good the manager answered all our questions and was very nice. i will definitelybe back soon and will recommend first watch to everyone thank you to all the staff who helped us two thumbs up read more

This is the kind of breakfast/brunch/lunch place that every town in America needs....but not every town has. Lucky bastards in Phoenix have a First Watch every few miles. Top drawer omelettes, pancakes, waffles, sandwiches, juices and coffee. And a wait staf that seems to really like the place where they work.....a palpably nice vibe. You'd be hard pressed to find a nicer way to start your day. You walk out a shinier happier person. read more

had brunch here today and i ordered the Floridian French Toast. i'm definitely a lover of french toast so i love typically tried it all. as a new customer i am astounded by how AMAZING this toast was! this is all time my best experience ever. fabulous people, clean and very well decorated establishment. this is now my favorite place to eat!!! thank you Elijah for making the most beautiful and delicate plater, which i couldn't stop eating. YOURE AN AMAZING COOK!! also JJ you deserve a raise!! if you don't get her a raise i will go on strike read more

My husband and I made our first visit to First Watch this past Sunday and didn't have a positive experience that would encourage us to return. It was a Sunday afternoon so the 30 minute wait to be seated was expected; however everything that followed was not. Our waitress stopped by and took our drink order and returned 10 minutes later with our drinks to take our food order. After ordering we did not see our waitress for refills or updates on our food status. We sat waiting for 30 minutes before I spotted another server carrying our food out and proceed to take it from table to table trying to find the rightful owner. After about 4 minutes and multiple table stops it finally made it to us. My husband had ordered the works omelet without onions; however the omelet he received both had onions and was cold. I had ordered the 1/2 sandwich and 1/2 salad and while my sandwich was quiet good it was impossible for me to enjoy my salad due to the tiny plate it had been served on. The cobb salad should have either been tossed before serving or needs to be served on a plate or in a bowl that you can enjoy it without half the salad falling onto the table. All in all we saw our waitress twice the entire time we were seated and only ever received 1 refill of our iced teas. After our food was delivered she did stop in to see how it was at which point my husband pointed out the onion issue but after waiting 30 minutes for food we opted not to send it back as it was certain to take another long delay. This information was sent to management after our experience and after 5 days haven't received a reply. To me this does not point to an establishment that is looking for feedback when things don't go right and as such we will not be returning. read more

The food was excellent as always BUT the wait once we were seated was horrendous! It's Sunday morning so we expected a wait to be seated. It was about 40 minutes, pretty typical. Once we were seated it was 35 minutes until our food arrived. The table behind us placed their order about five minutes before us. They had completed their meal and left ten minutes before our food even arrived. We will think twice before returning. read more

Absolutely LOVE this place! Great service and great food! Especially love the A.M. Superfoods Bowl!! So delicious! Give it a try!

Great atmosphere ! The food came out at a reasonable time and was perfectly made. Ellen was such a nice waitress, and was always by ready to refill drinks and take care of my table. Definitely coming back in the future and recommend this place to family and friends ! read more

The wait staff is super personable and sweet! Thank you Ellen for me such a sweet individual! Great food!

What is not to like about First Watch? The food is outstanding and the service is always outstanding. The only problem I ever have there is there are so many good things to choose from but sometimes it's hard to make a choice! read more

Great food and nice servers! Food takes forever to get to your table! Been here a few times and always a long wait for your food to arrive! We enjoy the selection and ingredients. If you're hungry eat something before you go and bring patience along as well. read more

Beautiful restaurant, loved the way they portrayed their look. I got the avocado toast and it was very good. The toast is a little thick and a bit dry, however, served with the over easy eggs was perfect . I would definitely like to come back here again and try something new. read more

2nd time we have had to wait...both to be seated & for our food to arrive. OK...they were busy, so I understand the wait to be seated, actually expected to wait. But to wait for over 30 minutes after we ordered for our food...NO!!! And the manager, who checked us out, said if we thought the wait was bad here, we should go to "another down the street, their wait was even longer." No apology, no discount, no sympathy in any way, shape or form. Will NOT be back! read more

Went to this location many times when it was The Good Egg. Had the same experience with the eggs benedict and under-grilled potatoes coming out lukewarm and had to send it back. It was explained to me that the dish is a bit colder since it has cold salmon and tomato. Sorry, this is unacceptable. We have been to at least a dozen other FW restaurants in Florida and not had this issue. The other FW locations in the PHX area had similar issues. We will not be returning. read more

Ate here yesterday and it was not the same place that I remember. I has been awhile, the last location I ate at was in Scottsdale when located on 75th st. The server seemed to have an attitude right off. I ordered the florentine benedict. There was little spinach and they way it was layered the bread became soggy, actually doughy...gross. I did not care for the hollandaise sauce and am unsure if the side of raw greens was to have a dressing or not for there or if it was hollandiaise sauce dribbled over the top. It lacked any kind of flavor. read more

This location of First Watch has been extremely disappointing since it changed over from the Good Egg. I have been here twice to get to go orders, and the first time I went I ordered a create-your-own omelette with spinach and kalamata olives. I was told that they didn't have the olives anymore, but got no explanation why (I.e. That the restaurant had changed hands). I had a frequent customer card filled for a free meal and they almost didn't take it. I was told that they wouldn't be accepting the cards in the future, and again no explanation why was given. Today I called to try to place a to go order for Father's Day. When I called in the person who answered yelled to the staff "who can take a to go order" a couple of times, then put me on hold for 2-3 minutes. At that point I gave up. About an hour later I called again to try to place the order, and the phone just rang for the 8 minutes it took me to drive to the restaurant ( no one ever answered). I placed the to go order in person, paid for it, and waited about 20 minutes, then asked someone to check on my order. I brought it home, and the Traditional meal that I'd ordered for my husband had a tiny tablespoon of eggs (was supposed to be 2 scrambled eggs), no English muffin, the wrong sausages, and a tiny scoop of potatoes. Totally disappointing meal for his Father's Day, he wouldn't even eat it. So sad to see this once great, reliable restaurant go downhill so fast. We will not be back. read more

Today was a busy day as a Sunday should be. Unfortunately they quoted 38 minutes for a table and it was 42 minute only because we kick and scream to get the six top that opened up available to us versus sending it to the top or poor top in that same feet they had created a false wait by having seven open tables 3 of those tables went undefeated for over 35 minutes they were worried about "crashing the kitchen ", If the restaurant is not capable of handling their restaurant at capacity they need to hire more kitchen staff. Nothing in. So a customer like seeing open tables going un-sat for 40 minutes. When I pulled the manager to explain the situation as to why the tables are going un-sat she got very irritated and did not want to apologize compromise or agree that all the table should be sat and no one should be standing waiting. Not manager quality. Very disappointed and this is my first watch on Val vista and baseline gets a one star today. The server who waited on us was extremely kind and help to get our order in in a timely manner so that we could get to our events that we are going to be late for. read more

Beware... you'll pay the same price at any other breakfast joint but you'll receive half the portions here. My plate literally had one egg, one pancake and one sausage link....... these are the same portions my 2 year old gets with her kids meals when we go out. However, the restaurant was nice and so was the staff. Their OJ was good but the food was very mediocre in taste. We will not be going back ever. It doesn't feel good leaving over $30 later and still hungry. read more

Went with a group of calorie-conscious friends out to breakfast. None of them had any problems finding a tasty combination. First Watch covers gluten-free, vegetarian, calorie conscious, and well as a more traditional breakfast. I had the pumpkin pancakes, and they were delicious. Lisa, our server, was friendly and on top of things. We are definitely coming back. read more

Great service; interesting and delicious menu; enjoyable ambiance. Kudos to server Gigi and manager Linda! We are from out-of-state, here to visit our daughter, and have eaten at this establishment 4 times in 8 days. To me, this represents a great recommendation. We'll definitely return the next time we visit Gilbert, AZ. read more

Great brunch atmosphere, friendly and helpful staff, excellent quality menu. Remodeled interior is tasteful. Avocado Toast is perfection! Butternut squash bisque is my favorite of the season! Ellen has been my server on several occasions and she always makes me smile. Attentive but not invasive. Menu is varied and portion sizes are generous. Prices might be higher than some breakfast/lunch locations but the taste makes it worth it! Enjoy! read more

Awesome service! Managers and staff are always very friendly, food was AMAZING! "The Works" omelette is the best!

Tried this location for breakfast. As 2nd time visit, must say...I was impressed...again! Food and staff are awesome. Attentive, prompt and friendly staff. (We had Ellen). Roomy seating, tables not so close you feel squeezed together like a sardine. You can ask for food YOUR way, no complaints of "No Substitutions". Quality, fresh, healthy ingredients....cooked perfectly. Generous portions. I rolled out of there....as I had to clean my plate, LOL, it was too yummy not to! Plan to eventually work my way sampling their menu. Breakfast and lunch only, tho..... read more

"OK" is the best I can do. Food is good though they seem to be using small size eggs not large. Service is SLOW and that is on a weekday when there were 5 servers we saw and only 5 tables occupied. We were on the verge of getting up to leave when someone finally came to our table--she said she had been in the office--we suspect it was the rest room. Still took a long time to get our food. We liked food and service much better when it was The Good Egg. We have not seen Keith since it changed hands. He was a top notch server even on a weekend when inside and patio were full. They now charge extra to substitute fruit for the potatoes. I had the spuds and they were lackluster and dry. I prefer to butter my own toast but they can't seem to understand "do not butter the toast, bring it unbuttered and bring me butter on the side" and I have told them that 3 times! We were glad to see the "country" decor of the old GE disappear and the new decor was fine. Then they changed ownership and had to be trendy. It's ok but the chairs are still uncomfortable. read more

First time there. Waitress was very nice. However, the food was mediocre, the presentation was not good, my eggs looked like they had been run over by a truck, and one of the orders was wrong so we had to wait for him to get his correct order, long wait. We had finished eating by the time his order arrived. We even had to ask who I believe was the floor manager to check on the order. The sausage was tasteless. Was really hoping this was going to be great, but no such luck. Sorry. Everyone was very gracious and wanted to please. read more

We have eaten at this restaurant for 12 years when it was The Good Egg. It is close to our home and we enjoyed the staff. We always had great service and the food quality was excellent. We continued to visit it when it became First Watch for quiet a while and it was fine. Over the last year the service and food quality has continually gone downhill and has become less than satisfactory. We gave this restaurant several second, third and fourth chances. After several months of not eating there we decided to give it a try again this weekend with out of town company, and again we were extremely disappointed. The egg dishes were barely warm at best and one dish was cold. Our waiter returned it to the kitchen and we believe it was only microwaved when brought back because the waffle was touch to cut with a fork. The small fruit cup had moldy fruit. The manager was not concerned with our less than satisfactory visit. It appears that she is more concerned with moving her customers through the restaurant quickly then the experience they have while there. We have many new breakfast establishments in Gilbert now and today was our last and final visit to the First Watch. read more

BEWARE !!!! This place is nothing compared to The Good Egg that was here at one time. The service was super slow, the black board had a special smoked salmon and cucumber toast, tried to ordered it they ran out of it, how does a restaurant run out of their special...and if so, then remove it from the board that shows specials...The people beside us order pancakes and they ran out of batter for pancakes so he had to settle for French toast, not the same. So, anyways so my husband had the traditional breakfast eggs were cold, toast was cold, bacon was microwaved and potatoes were steaming hot, you figure that one out. I got the egg sandwich which was supposed to be on some fancy bun, it was a hamburger bun, microwave bacon on my sandwich, the arugula you couldn't even taste, and we paid almost $10 for a breakfast sandwich, oh forget my potatoes were cold. I will guarantee you, we will never visit this breakfast place again, they are supposed to be all about freshness then, don't use microwave bacon that test like jerky, huge plates so they take half of the little tables they have. We have better service and food at Village Inn on Signal Butte, so people beware of this place. It is a rip off, terrible food, terrible service and very slow over all, we waited for check for 15 minutes. read more