Went through the drive thru and the guy that took our order kept sighing and it was clear he was…read moreirritated because we either had a big order (we were ordering for 4 people) or because 2 out of the 4 people weren't exactly sure what they wanted so they wanted to take a minute. He also refused to give me my receipt after overhearing me say that he wasn't going to get a good review if I did the survey. Other than the rude guy who took our order, everything else was fine. Order was correct and the lady that gave us our food was pleasant and polite.

After a long overdue tech update with self serve order kiosks and a great decor makeover this…read morelocation will never be the same again. The staff is friendly , prompt and helpful Service is fast and the location is spotless A definite "level up" upgrade

My husband & I enjoy treating ourselves to JM's...but not this time. Visited 7/01/2026 at around…read more3pm. Both of our subs were made wrong after repeating several times what we wanted. Lack of focus on the part of your associates!!! Ordered #9. No bacon or tomatoes( requested). 1 slice of roast beef? Ordered #13 Mike's Way. Started to put mayo on it then scraped it off! No tomatoes & very little lettuce. The meat(s) portions were ok. Had to keep repeating extra juice. We were really disappointed with our subs. Not a good experience. Total indifference. Hopefully our next order will be to our liking.

I love the subs. If you go in, the service is good. It is a totally different experience if you…read moreorder online. The two times I have ordered on line I had to wait an additional 15-30 minutes after the time they gave me. The last time the made at least 2 dozen subs while I waited. I should have walked in and ordered and I would have been out the door long before I was. If you tell me to be there at a certain time you should be within a few minutes of that time

The place is awful and food is nasty, they drop food on the ground, they workers cuss. Their…read moreservice sucks forgot my drink and sauce. My sister order food they kept coughing in the food and took at bite of it.

Me and my family went to Wendy's in batavi ny last night (March 20th 2026) at around 7:30pm. the…read morestaff was standing around on the phones. While other Staff members were yelling at each other back and forth. We stood at the register to order for a good 10-15 minutes. And not one person took our order or even acknowledged us! We finally said since we're not being served we will be leaving. No one said a word! We will never be back!!

I'm a cancer survivor, I had oral cancer and I'm extremely difficult to understand (my tongue is,…read morein it's entirety, completely attached to my lower jaw, so I am profoundly often misunderstood if the staff doesn't give me their entire attention, they'll misunderstand me. I'm so sorry, I didn't get her name and I wish I'd kept the receipt, but around 11:00 PM, maybe a bit earlier, here was (to me, a fairly old man in his mid 60's and a recent survivor, twice, of oral cancer, so extremely difficult to understand, this young lady was amazingly, in fact, better than both the hospital and nursing home I'd needed to suffer through, thoroughly dedicated to understand me entirely. I'd even tried to explain a sauce once available in the 80's call jalapino relish, truly missed, but fairly well replicated by a sause available at Wegman's, though never quite as killer as that mid 80's McD's packet stuff. (and a touch too hot vs the McD;'s stuff) a younger woman, she was black woman, again, I'm so sorry I hadn't caught her name, I knew i'd be placing the review, so I should have tried harder to pay attention, but she was working hard and I was in pain. So, whoever manages her, again, around 11 PM tonight, the only cashier, a very nice black woman, if, as I'd managed the following, a Petsmart, a Petco, and also a Pet Supplies "Plus" and went on to own my own aquarium based company, had I not become sick and had to sell my company, I'd have hired this young lady even if she didn't know a fish from a frog and taught her all of the aquarium trade. Were she in my preview, she'd be given a raise, the "option" to work management, they are 2 different animals and not everyone has the same goals, I'm well aware of that, having managed all the above listed stores. However, were I her employer, I've managed close to a thousand of them, I'd offer her the position and give her an out should she not like it (I've managed thousands and watched many burn, who'd done great work as floor staff and just didn't have the inclination, desire or even interest in managing, while still being killer at their floor jobs. Not everyone is built for retail management, it's almost a pay cut, or actually is, in the beginning since it's more often than not a st wage, while the floor jobs paid overtime, let's not kid ourselves, and were just fine before management almost ruined them? I've seen it, I've lived it. So, I'd immediately offer her a bump, paywise and a management training opportunity should she want it, but allow her to know she can opt out should she hate it (Thus, why I'd started my own successful business working alone until a serious illness would have killed either option, and did.) See, that's something that retail loses sight of, more often than not, retail management isn't the same as other management, I've allowed many to take a management job without making quiting the only option should they hate it, I made it clear they had months to try it, you just lose superstars that way, not everyone likes losing sleep over idiots who might just be working under them, they shouldn't have to choose, if they hate it, go back to the floor, no respect lost. But most just quit, I hunted them back if they killed on the sales floor but hated the extra hours, or rediculous corporate requirements. a pay raise barely noticable if they'd been putting in massive hours but hated the management end, why let a great employee go loose because working 80 hours a week barely pays more than working 40 to 50? Don't BS yourself retail, I've been around too long to eat the cheese in that trap. So, my entire point, this young lady, she just killed it with my special needs, and being almost unable to understand me? She rocked it, I'd give her the option in a heartbeat, I on;y have 34 years of retail store experience, so you don't have to hear me, but I'd throw a management badge at her, see if she likes it and then, at 6-8 moths, see if she wants to keep it, but let her know that's the plan, day one, or anyone might this they've been screwing up and quit, Let any management prospect know, if their rock on the floor, they can try it, but they aren't "locked in" should they hate it, if they killed at the job before and simply hated management, why the hell would you want to lose them if the simply don't like the new job? Corp America? Dumber that cattle being lead by mules who're lead by drunken goldfish these days and it's just not that hard to figure it out. I've seen more stupid that simply bright management. Ya know, I've worked under a sh*t ton of bad managers, In fact, I've had more bad managers over me, even when I was also in management, than I've had bad employees. I'm glad I learned from their mistakes. So, my entire point? Offer that young lady a shot, if she hates it, don't let her quit, make sure she has an out that is just quitting. Nobody wants poverty because they don't know what real retail management actually is.

Very fast and speedy in the morning. Our order is always correct and most of the time we go through…read morethe drive thru it only takes 3 -5 mins between ordering and grabbing food.

This average looking corner deli is a Hidden Gem!! Best sub sandwich in Batavia but I was here for…read morethe sweets! Being a NY girl home on a visit I was in search of half moon cookies. A little birdie told me they were here..SCORE! But I couldn't stop there, this Cookie Monster had to get some Italian cookies and cannolis! If your sweet tooth is aching, Southside Deli has you covered. Slices of cake and cheesecake too!

Reviews were the reason for the visit as we were starving…read more Staff was very sweet and attentive. But, the sub was much to be desired. The bread was at least 2 days old, crumbled everywhere. Ample meat that was good, but just a scant amount of mayo and seasoned dressing on it. Would have been a 5 if the bread was fresh, but that's usually what makes it breaks a sub for us.

Excellent customer service! We ordered on the app and our order was ready right when we walked in…read more Food was fresh and hot! We will be back!

We were passing by the rown. The store is clean. Workers were busy wiping down the tables and…read morekeeping the condiments filled. The classic roast beef was tasty.

This LJS is a combo location along with a KFC…read more I stop here every time i pass through Batavia. The main reason is because this location doesn't fry the fish or hush puppies until you order it. You might have to wait a couple minutes longer, but the LJS items are always hot and fresh when they hand me my bag. I've eaten at locations from across the country. From Texas to New York and i can say with confidence that not all LJS serve their food made to order. For this i will continue to stop in every time i go through Batavia

LJS was one of my fav places growing up. Locations are few & far between nowadays, so whenever I…read moreget the chance to stop at one I do. My fam and I weren't far from this location, so we decided to stop here this particular Monday afternoon. The lady at the front was super sweet and she told us this location was the last one in New York State. Sadly, I saw why :( Food: 4/10 (only because my niece ordered from the KFC side and her food was fine), customer service 8/10. We ordered 3 different meals with fish, chicken, fries, hushpuppies, & coleslaw. The best thing we ate there was the hushpuppies. The fish came out very dark and greasy. It was inedible, so we took it back to the counter. The lady apologized and said they've been having issues with the fryer. They made us new fish and it was much lighter and fresher. (We dined in, so my question is, how are you even comfortable serving something like this when you see exactly what we see!!). But, the WORST part was the coleslaw. When you use the spoon to pick up a bite, it was "stringy" and "slimy". Never have I ever seen that consistency before. My 7 year old nephew said "yum, that's looks so cheesy". We smelled it, and it had a bit of a sour smell to it. We're almost finished, so we weren't even going to bother taking it back....UNTIL another customer we saw order left and came back inside to tell them her coleslaw was slimy. She was actually demonstrating with a spoon so the worker could see, and the worker was nonchalant and "yeah, that's just how it is, we make it fresh every morning". I was appalled and couldn't sit there quiet any longer. So i went to the counter with my two orders of coleslaw and agreed with the customer that mine was also stringy, had a slight odor and didn't taste good. That's when the worker finally offered us both different sides. I dont want to see the LJS brand go away. And my prior experiences have never been like this. The people are friendly, the restaurant was clean...but the food quality, terrible. Hopefully they make some changes to stay in business.

First time sitting on the pizzeria side. They seem to be sitting a lot over here tonight…read more Service was good. Ravioli were delicious. It's a lot quieter on this side lol

This is my favorite pizza in Batavia. After living here for a few years, this was my go-to spot. We…read morewere back in town for the day hanging out and decided we needed to get some pizza before we went home. We ended up getting a few things which were all delicious. We got a large cheese and pep pizza, some wings, fried mozzarella, and some fried dough bites for dessert. The pizza here has been great and the service is always pretty quick. They have two sides of the restaurant with takeout on one, and dining on the other. The dining room is gorgeous and has such a great vibe to it. It feels upscale, yet cozy. If you're in Batavia and need a pizza, Main Street is the place to go.

Customer service is not great. If you do decide to eat here, make sure you have your order ready or…read morethey will treat you pretty poorly.

The place used to get my order right every time, and now it seems to be wrong every time. Not sure…read morewhat's going on there, but their day crew sucks. I've also had my online order taken by DoorDash so it wasn't there when I arrived in the store. They said this was the third one that happened that day, so maybe they should do a better job keeping an eye on Stuff.

The Dot has been on my radar for a long time. Finally took the time to go for lunch with an old…read morefriend. A divey like diner just off route 5 with ample parking in a rutted lot. It's not much to look at but with friendly service and good food, who cares. Not a big fan of high tops and stools but not complaining. I had a hot roast beef on white bread with poutine fries and a loganberry. The beef was kinda shredded from being over cooked but there was a lot of it and dripping in that diner brown gravy. The poutine was excellent with lots of cheese curds melting under that gravy. My friend had a fried shrimp plate with cocktail and fries and enjoyed it while still having some of take home. I had to laugh at the restroom which is kinda behind the kitchen line so, you walk through the sink and storage area. The place seems to be stuck in perpetual disarray which is just fine. What you see is what you get and today, everything is just fine!

Cute little place with 60+ years of history. Worth the stop if you're in the area for the first…read moretime. Also, my first time trying beef on weck and not my favorite. The roasted beef was dry and lacking in flavor while the buns have salt and caraway seeds that made the entire sandwich way too salty. The caraway seeds also gives it a strong flavor. The highlight for me was the fries and gravy. Fries were original but I did like their gravy that was not too salty and leans on the savory side rather than sweet. The wait time was about 40 minutes so they have a lot of people getting takeouts. If u do come back next time, it would be to try some of their other items that might be more popular.