I have driven by so many times, and finally had the time to stop and check out these burgers. I would say they were pretty good. And the fries were great, my only complaint was the BLT, kind of boring. Just a burger bun, some lettuce, a tomato and a couple pieces of bacon. Parking is easy, and the inside has a lot of room, read more

Had a really unpleasant experience madison hazel 5 guys 8/11/26. There was a particular employee (Ill withhold his name for privacy reasons) who for no reason was extremely rude to my wife on his break. We were sitting down already enjoying our lousy overpriced $40-50 meal. and he decides to sit RIGHT next to us dragging his chair, blasting his cell phone on speaker. Keep in mind there were plenty of tables almost an empty restaurant. We've seen this guy before he's got an attitude ALL the time. Chip on his shoulder. Never done anything wrong to to him or anyone else, he either has issues or idk what. My wife immediately went to talk to the manager, the staff also always forgets to make our milkshake. He apologized and said I'll have him sit in the back. The problem employee came up to the counter next to my wife, and immediately started an argument in front of the manager, saying he did nothing wrong and kept escalating.. He even started mouthing back at us.!! keep in mind this is for no reason at all. He mouthed back at me again in the hallway by the bathroom. At this point, I asked him if he had a problem and he walked away. I'm never coming here again. read more

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Why? Why would you send this out? Do you hate your job? Do you hate people? Do you hate delivery orders? Do you not know how to cook bacon? Were you distracted by a TikTok video? Do your customers deserve this on a $50 takeaway order? Come on man. read more

Five Guys - Burgers Near Me - Fair Oaks, California

Who doesn't love Five Guys? Great customer service, always with a smile! The restaurant is always SUPER clean, just like their ingredients. read more

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Fast service, good price, nice music. Free peanuts. Variety of soft drinks. May add additional free ingredients to burgers. read more

Five Guys - Free peanuts - Burgers Near Me - Fair Oaks, California

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Thank you for the extra fries! It made our day. Great crew, clean restaraunt, and amazing burgers.

I don't visit many burger joints but I will say that my experience here was life changing! Will be coming back soon and bringing my family here again picture below of how happy my family was after eating their burgers read more

Five Guys - Burgers Near Me - Fair Oaks, California

This place is awesome, clean, and always empty lol...which I enjoy. It is probably empty because people order ahead online or their apps, because the food is delicious. The burgers are amazing, the shakes are amazing, and their french fries are the best! They cook in peanut oil which is the better of the oils to cook with. When you order ahead using the app please note that whenever you show up your burgers will be ready but the fries and milkshakes will NOT BE READY. That is because they wait until you show up to cook the fries and make your shakes, that way the quality of them is not affected. They are always super friendly, they never have messed up my order, and they are always working hard back there making burgers and dropping fries. Appreciate you guys working hard here in Fair Oaks! read more

Very bad service they didn't even see me when I was at the counter. But food was not that good but it was fine. And the place looked bad. Over all it was bad read more

Their fries added a lot of salt and the manager (wearing a black hat- to distinguish it from others who only wear red hats) had a bad attitude towards customers. read more

Stopped by this evening and the open sign was lit up. Went in to order and was told by staff that they close in one minute and that making an order would take 6 minutes and they would be closed by then. I had to clarify to understand that even though they were 'open' I was denied service. Guess I won't go there again. read more

Burgers are very good but expensive I think for 2 burgers it was 32 dollars One small one large Just burgers no fries or anything else just the burgers read more

The food is awesome. I have never had a bad experience here. Tonight was no different. My food was awesome and the staff helped me get my online order efficiently. They are a little pricey but the burgers just taste a little better than other places. The fries are my favorite. It's always clean too. read more

Tasty burgers! And great fries w more "substance" which reminds us of Boardwalk fries. Smiley helpful staff provided great service for us.

This location is alright but the staff really need to work on being friendlier. I like Five Guys and understand its very fast paced and during these pandemic times, can be stressful. Seriously, the soda machine needs a good cleaning a couple times a day. Dried soda splatters and spills are not attractive or sanitary. The food is good, but there's a couple older gals who work there could use a course at charm school. They were not friendly or helpful when we had a question about ordering an extra bun. One said, 'maybe' and the other said 'no'. When we told them at the Folsom location we pay for one, then was grudgingly told, 'Fine' and they charged us a buck. It felt like pulling teeth to get them to do anything. They also didn't offer us peanuts, we had to ask, then made a face before giving us some..what's with that? It's only peanuts to snack on while we wait. read more

The fact this place was a ghost town at dinner time should have been a tip that something was off. I know everything is more expensive these days but their prices are rediculous and I suspect this is one of those corporate price gougers operating right now. A single burger, fries, and small drink plus a small tip ended up costing more than $21!. And the burger wasn't even that good. Meanwhile, a recent trip to In-n-out where I got the same thing, (sans tip) was half the price - only $9.64! And tasted a lot better too. Also, like others have said in their reviews for this location, they had 2 Coke freestyle machines but both(!) were out of nearly every type of soda option, so it sounds like an ongoing issue or one that has never been addressed. read more

Yesterday I stopped in with my friend and her toddlers I care for, for the first time since she raved about this place. First step into their doors and you see countless rewards plastered on their walls with a retro red and white themed design. As you approach the register to place your order, you're greeted by a very sweet and helpful cashier! I ordered the Little Bacon Cheeseburger with Grilled Onions, Grilled Mushrooms, Tomatoes, Pickles, Lettuce, BBQ Sauce, Mayo, Mustard and Ketchup, as many toppings as you want without the extra charge! It's your typical standard burger, it hits the spot and definitely filled me up, ha ha I hardly made a dent into my fries! A delicious bun, they didn't skimp on the toppings, including smoked bacon, melty cheese and it wasn't overly dressed! The Hand-Spun Vanilla Milkshake with Peanut Butter and Bacon mix-in I ordered lined up their with one of the best shakes I have ever had, my mouth is watering again just thinking about this incredible shake! I love old fashioned milkshakes and this was definitely the thickest I've had, ha ha took a bit for the vanilla ice cream to melt enough to sip! The peanut butter paired perfectly and it was the perfect balance between salty and sweet! Remember to grab a spoon to get to that perfectly smoked thick-cut bacon goodness on the bottom, it's the best part! And load up on as many toppings as you want with no extra charge! The fries I ordered were sliced to perfection and good, better dipped into my shake. Anyone else do this? It's the perfect combination of savory and sweet! I brought the leftover fries to work for my toddler and her besties today and they gobbled them right up! I would recommend this location, this burger joint was established in 1986 and focuses on fresh and good quality ingredients. Their Fries are fresh-cut Idaho potatoes and the patties are not pre-made, you can tell they are made to order and not frozen! I'll definitely be back, it's close to home and the shake alone is worth a re-visit! Not to mention the staff were friendly, for those cautious about dining in, the place was spotless, everything came wrapped in bags and the staff wore masks. Support local especially when they need our business the most! read more

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The positives: Good burgers, great fries and nice people. The only negative: You'll need to take out a second mortgage to pay the bill. Woof. read more

I've heard so often how great Five Guys is, and it did taste pretty good. But damn near $30 for a burger, fries, and drink?! Geeeeeeeeeezus! I hope whoever is in charge of pricing pulls their head out of their a$$ because otherwise I suspect this franchise will go out of business. read more

$53. Family of 3. 2 "little" burgers. 1 bacon burger. 1 large fries. 3 sodas. I mean this is insane pricing. The little burger is the size of a McDonalds burger. I'm sad this will be my last time here. Was a five guys customer for 20 years. A regular soda is over 3 $. Crazy. read more

My kid loves just the hamburger Patty, but apparently they have stopped selling solo Pattie's per the staff...sorry not paying $14 for a hamburger Patty, You have lost a regular customer!!! read more

The place dining area was clean as was the cook area. The restroom needed a good deep cleaning because there was a urine stench in the air. Staff were as friendly as someone passing by in an isle in the supermarket. The burgers are decent, fries always undercooked and everything seems expensive for the size you order. I love a good burger but unfortunately Culver's isn't in CA. read more

Very friendly service. Burgers were delicious. Would definitely share an order of fries! Loved the peanuts while you wait

I went In for my order and was told they weren't taking orders as they wer backed up i never seen so many teenagers working in one place! and with 1 other customer that dod not make sense it was well over 2 hours before closing time Luckily for me I did a phone order but was ready to walk away as the staff was rude and very unprofessional the kid would answer your question or kind gesture with a Ahuh I just can't believe the owner would allow so many teens without a adult to supervise never will I go their again ! read more

Consistent, hot and fresh built your way. Fries are delicious. Maybe a bit too much salt for my taste, but nothing over the top. Shakes are really good too. Five guys, nice guys! read more

If you like Five Guys go to a different franchise, highest prices I've ever seen nearly 33-40% markup vs other Five Guys locations in Sacramento. read more

Five Guys - Exterior - Burgers Near Me - Fair Oaks, California

Five guys is so undeniably mid. and shame on me for thinking it will have changed since eating there the last time. At this point the price of the food is unjustifiable. 17 bucks for a soggy bun flat soda and stale fries :( i wish i could petition for a habit or smash burger to go in at this location read more

Such a waste of money! I ordered 2 bacon cheeseburgers Togo and this is the bacon that was served on the burgers (disgusting) I'll never eat at this place again. read more

Five Guys - Ordered 2 bacon cheeseburgers and this is the bacon you'll receive at this place... disgusting - Burgers Near Me - Fair Oaks, California

NEVER GO TO THIS FIVE GUYS!!!!!!!!! If I could give this restaurant no stars I would... First off, I'm an ex five guys manager so I already have a good idea of what the store should look feel and sound like. This specific location has been nothing but problems since it opened. The leads do not care enough to correct the crews mistakes, as well as the leads seem as though they don't want to be there and don't care about anything. On a previous visit I asked for well done fries and got given Pre's that only had been dropped for a second time for less then a minute... I know how long fries take to make that was the first thing I learned to do. During that visit I asked an employee how working there was and he couldn't have been more disappointed in working there. Now we come to today's visit. I asked for well done fries again and explained my previous visit, the employee rudely told me that they can't do it anymore. I was shocked that Five guy's took away the ONLY good thing about the store. The fact that when I asked I could get well done fries. I don't see how 30 seconds more is too much to ask for. Like I said the crew member was extremely rude and telling me I'm wrong, not once apologized for the fact they can't do it anymore, just stared at me like I was crazy. I accept that and choose to not get fries. Now comes the best part... the lead was about to split up my order and give one of the burgers I ordered an OLD patty while give the other two new patties. Luckily they didn't or this would be even worse. I was watching the line table and it was because two door dash orders were being picked up so they gave them my burgers... no matter what the customer who walked in and ordered their food should get it before the DoorDash people. And then the icing on the cake... a normal ticket time is 7-8 minutes. Tonight I had a 15 minute ticket time and I didn't order fries. Just two burgers and two shakes. Was handed my burgers and then had to wait another five minutes for my drinks. Which by the way... there was one order ahead of me when I walked in and had my order taken. I am EXTREMELY disappointed in both this specific five guys store and the entire company as a whole... I WILL NEVER ORDER FIVE GUYS BURGERS AGAIN UNTIL THEY BRING BACK WELL DONE FRIES read more

Five Guys - Never go to this store again! - Burgers Near Me - Fair Oaks, California

Everything was delicious! My husband and I split a bacon cheeseburger in a bowl (no bun) and my daughter had a little bacon cheeseburger and little fries. All food was so fresh and filling. read more

This location allows their employees to smoke directly outside of the business doors, despite California law requiring 50 feet. I was attempting to enter the business but was met by 3 adults, walking out and immediately sparking up a cigarette without even letting the door close. Needless to say I turned around and got right into my car and left. Imagine what their kitchen is like if that's how they allow they employees to act. read more

The staff were friendly and welcoming. It was clean and they were working hard. I ordered and got what ordered I can't complain. I had my two daughters with and we waited and were happy. I haven't been to five guys in a long time the person taking my was helpful to instruct me how to order. We'll be back it's right across from tutoring. read more

A simple order of 3 burgers, a large fry, and a shake became a nightmare. I arrived and checked on my order. The burgers were ready and the clerk said he would have my fries made (a Five Guys policy). As he approached the fryer, another employee said to use what was already in the warmer. They placed the fries in my bag and handed to me. I questioned them not making the fresh and they said the fries they used were just made. I tried a few and they were undercooked. I asked to have them replaced. They took my bag back, moved the burgers to another bag (throwing away my ketchup packets which were not placed in the new bag), and made a fresh order. As I waited for my fries they made the shake which sat and melted as I waited for the fries. When they handed me the new bag, the large fry container was only 3/4 full and there were less than the typical overflow scoop of fries in the bag. At about $6.00 for a large fry, I expect the container to be full. I handed the fry caintainer to an employee and asked him to finish filling it. He tossed it in the trash and filled a new cup. I arrived home to soggy burgers with far too much ketchup, and one didn't have the jalapeños that we ordered. A melted shake, and fries without ketchup. This is the first time that I used this store and it was a $50 disaster!!! read more

Five Guys - a receipt for a restaurant - Burgers Near Me - Fair Oaks, California

It simply has gone down hill since it opened and now seems to be fun by about 3-5 teenagers that don't care a bit about being here. 6:30 and they just told me they have no bacon...no sign up about it or anything. Seemed like dancing was more important than cooking the food honestly, may not be coming back. Last 3 times has gotten worse read more

We stopped by after our church service, and let me tell you they have excellent guest service ! We came around 2:30pm on a Sunday and right when we walked in all the employees greeted us and made us feel very welcomed. The restaurant was super clean and their restroom was also very clean when I stepped in. Aside from the fabulous experience with this team, the food was fresh and delicious! All the ingredients I asked for were fresh and crunchy (in a good fresh way). Anyways I'll be returning on multiple Sunday's when I'm in the area after a great service at church you can only top off a wonderful Sunday at this very pleasant Five Guy's. Even though there were only 3 of them their speed and accuracy was amazing! Keep up your great guest service PM crew you're killing it ! :) read more

I threw my food in the garbage after taking one bite of each of the things I got. I got the veggie sandwich and a cheese dog with peppers onions and mushrooms. Both items were cold and they use American cheese and the cheese was completely cold (so gross) the peppers come in huge cold slices (the kind of slices you'd dip in ranch) It was my first time eating here so I tried two things and wasted my money this place is absolutely disgusting I don't know how they stay in business selling cold food with cold cheese and cold veggies. So sickening and a waste of money and time on my lunch break. First and last time I ever go here. read more

I've had great food and excellent service every time I've been here. Really easy to order online and pickup.

Fresh food good vegetarian options. And get a good portion of fries sometimes a little bit over done, but overall good food.

I have been to numerous 5 Guys burgers include the Original location near Washington DC. At this location, a cheese burger and little fries with cost over $14. I was so excited that they opened a 5 Guys so close to my house but the food and service do not justify the high price. Would go to Sunrise location instead. Also, all the employees were wearing masks but not one had it over their nose. Which mask the mask worst then not having anything on your face. If you ask for peanuts, the signature of 5 Guys, they look at you strange then have to talk among themselves before they give you a paper bag with about 20 peanuts in it. read more

This is the second time that I came to this location since it opened and so far they're 0 for 2. Order was ready 15 minutes past the predicted time. Both times my burgers sat on the counter for at least 10 minutes. Employees appear to no care about service or speed or food quality for that matter. They get one more chance then I'll go back to the other location. read more