I just had a very RACIALLY interesting experience... I walked into Five Guys with my partner who is African American decent, while i am of Caucasian race, and majority of the staff in this place are African American or Hispanic. Anyway, I walked up to order and immediately was told to wait... so I stood back and waited for the cashier to take my order, then 2 African American girls walked right past me and walked up to the cashier to order, they got served without any question. Then, I walk over to the next cashier and he's African American and refuses to look at me but only looks at my partner. I was the one standing in front of him and wanting to order, but he wouldn't take my order... he asked my partner who wasn't getting anything, 'what can I get for you?' and I was like... 'hello? I'm the one ordering here" and he still wouldn't look at me... he only wanted to take the order of the African American person... I was extremely shocked and disgusted, and eventually he says, 'oh what do you want?' Like i didn't count. SERIOUSLY?! I really felt the discrimination here. read more

Brand new 5 guys opens on Miracle Mile! Woo hoo! It was not open to the public today, tomorrow is the big opening. There were a bunch of people outside getting rather upset because they thought it was open to the public...... unfortunately it was not. Up until late, there have only been a few burgers on Miracle Mile and they have been very busy.... 5 Guys is going to be mobbed for quite awhile. If you have ever had 5 Guys before you will know what to expect here - big burgers, lots of fries. I made the mistake of getting the "Mini Burger" thinking that it would be small - its not. Its huge. Apparently "mini" just means that there is only one patty. - good to know. Really yummy though - I would probably put it just below In and Out. Although there is so much more of variety to how you can order here. This place is much greasier than In and Out, however. It' sgood stuff! If you haven't had 5 guys yet, this is a good spot to go and check it out. I doubt you will be disappointed. read more

How disrespectful of a cook to be Unprofessional and have a Attitude About remaking a burger they made wrong and after told me i would have to wait when I replied how long I got no answer back and I believed it was the manager after repeating myself The chef woman making my burger heard me and was asking what did I want with such an attitude I no longer wanted my burger and got a refund Instead of a another under cooked burger. read more

It's not in-n-out quality but its close. The burgers are great. The fries I wasn't really too keen on they were way saltier than I'd have preferred. I went on a weekday afternoon and the service was fast and the kids working there were smily and nice. Enjoyed the selection of 70s rock classics that soundtracked my pig out too. read more

I wish that I had read the reviews before I went here. This was my first and probably my last time eating at Five Guys. The free peanuts is cute but that is not enough for me to waste almost $15 on a burger and a small order of fries. This place is kind of like one step up from Wendy's, Five Guys is Wendy's bigger Stronger younger brother but with much higher prices. The "home fries" are not like fresh cut fries from home, they are some kind of processed fries that sort of look like fries from home. The burger was a solid C+ , the service was great, and the prices are sky high so be warned. read more

Now that Five Guys is open it might be time to stop referring to this stretch of Wilshire as the Wig District and start calling it the Burger District what with The Counter being a stone's throw away. When we walked in the line was about 20 people deep but it moved faster than Pinkberry when it was all the rage. For being open only a few days, it was a very organized and tightly run ship. Our order was up in no time. The small burger is plenty big (especially with calories listed on the menu). It's definitely in the same league as In N Out. It reminded me of the burgers at the Parker Meridian in NYC and that's definitely a good thing. Is one better than the other? Gotta go back for more research (with all the toppings there are a ton of options) but after the first visit, comparing the two is probably going to be apples and oranges situation. In N Out does get the edge on the fries though. The Cajun fries were more salty than "seasoned' and the standard fries were solid. They're VERY generous with the fries so you might want to split an order. Two small orders were way more than plenty. read more

The service was good but the restaurant seemed a little grubby. I should have realized I was in trouble when I saw the big open boxes of peanuts. I got the large order of fries (well done), and it wasn't until after I ate one did I think to ask, "Did they fry them in peanut oil?" Answer: yes. Bad news. I am allergic to nuts! So I had to throw out a $5 bag of fries. They really should put that on the menu: "We use peanut oil." Also they do not have Cherry Coke in their awesome high-tech Coke machines. Come ON! read more

My friend and I were in desperate need of a burger! Not sure what happened but our order got lost in the sauce. The amazing staff went above and beyond as soon as I brought it to their attention! Honestly, I have had similar issues with 5 star restaurants that did not resolve an issue so efficiently! They made a duplicate order for us to take home, gave us extra fries and drinks too! Everyone was apologetic from the cashier to the cooks! It's not the mistake that makes a business a bad experience, it is how it is handled. Thank you! We will continue to frequent this specific 5 Guys location! read more

This is the worst burger chain in the world. The burger patties are super low quality- the burger meat in Taco Bell tacos taste better. I also busted my tooth on something hard in the patty. The patties are small, dried out, and fall apart as soon as you try to lift it with a fork. The atmosphere is decent but the food is for sh*t. read more

hell yes! love it. best part are the bins of peanuts to eat while you wait! DELICIOUS!! read more

Extremely soggy burgers..like....wet burgers. Fries were supposed to be Cajun.....they were not. I asked if they'd be crispy...they were all mushy. The guy calling our order literally YELLED our number 3x. We were the only ones in the store. Was that really necessary? Sorry that I didn't jump up and run as soon as I heard my number. Will not be coming back to this location. read more

Expensive, busy burgers. Too many toppings, tastes like a glob of ..... a glob. Meat thin and can't taste it among all the pricey options they pile on. Not really a burger, but a .... glob. Not famous. Not memorable. Not worth the money. In and Out burgers better. read more

I just moved the area and quite honestly I'd never heard of this place before. I've never understood why people wait in line for a hot dog at Pink's but if that was the case here (it's not) I would totally understand. The ingredients are fresh and the food is all made-to-order. I normally prefer a little more pink in my burger but even without it it was juicy and delicious. They have a great selections of toppings so you really can customize to your tastes. The fries are medium cut skin and cooked to perfection. The combination of the potato, skin, peanut oil and salt takes me back to my childhood and the cone of fresh cut fries I'd get at Fanueil Hall in Boston. read more

Inconsistent quality on what would otherwise be a GREAT burger. To their credit, both times I had a problem they fixed it pronto BUT I've been there 3 times should I have had a problem twice? When it's good it's very good, they serve a massive burger with a massive order of fries. Unless you are super hungry, get the small burger fully loaded and share the small fries with the other 2 people you came with. read more

I always give places another try. This time my friend was treating. Got a bacon burger. Pretty damn tasty except no bacon. I was already 3/4th into the burger. I basically told the lady "i just noticed there was no bacon in the burger!". She said "do you want another one?". U think i got this fat turning down free meals? I said "i guess!". What i meant to say was, "you are the most greatest awesomest lady that ever graced the grill". But i had bacon burger in my mouf. Thank you lady! read more

Love it. Fresh and made to order. I like the customization of the burgers. Regular Cajun fries are big enough for two people to share. I also enjoy their free peanuts. Clean place and friendly staff. Free parking validation for one hour. read more

Great food but really not sure why the employees are making animal sounds at the customers , kind of wierd , food was good tho ,, e-re referee read more

I wanted to leave from the moment I walked in. This place is loud. When you walk in, they yell. "TWO AT THE DOOR." When you order, they yell. "FLIP TWO PATTIES." The whole time you're there, they're yelling 'FOUR AT THE DOOR,' 'FLIP FOUR PATTIES," "THREE AT THE DOOR." Then there's the music. Loud rock-and-roll plays non-stop. Not just any rock-and-roll--but the crappiest you can imagine. I swear they played a Meatloaf song while I was there: not even a Meatloaf song you've ever even heard before, just some random loud yelling Meatloaf song. I suppose to some this is charming. To me it was very unpleasant. I saw a sad-looking woman waiting for her order. I said "I wish it were louder, I can almost hear myself think." She said: "I know--I just want to get my burger and eat it in my nice quiet car." It's also ugly. Everything is red and white. There are posters bawling out reviews from a dozen smaller cities around the country--in case you neglected to understand that you are in a CHAIN RESTAURANT. The chairs are even ugly: they're metal painted with fake woodgrain. Is this supposed to be charming? Why not just--oh I don't know--have metal chairs? Finally, they are not efficient. There must have been seven people making burgers--but only one taking orders. There was a crazy lady at the front of the line order. She engaged two cashiers in a five-minute conversation. The cashiers could not figure out to take her aside and answer her litany of questions. So four parties stood in line waiting. It turned out the crazy lady had ordered fries. That's it. Just fries. Fries and a water. She took five minutes to order fries. As for the food, it's fine. The hamburgers are very tasty. The bun is dreadfully sweet and soft. But the burger itself is fine. The french fries start good but get worse. They are real whole potatoes, apparently cooked fresh and with the skins on. But the fresh hot potato taste wears off quickly, and what's left can taste off and varies tremendously from one fry to the next. In short: order in advance and pick up, don't be there any longer than you must, take your food and go, but eat nearby, since the food can't bear the temperature change--it must be eaten hot. I'm sure others feel differently. They can all weigh in. I understand from the signage that they're crazy about this place in Charlotte. Now I understand why I do not live in Charlotte. Clearly, there are many fine places to eat a burger in LA. Many like In 'N' Out. There's The Counter for the gourmet. There's Irv's for the old-time-y crowd. Umami Burger makes everything wet and sweet--so if you like that, there you have it. But if you want to sit and talk to someone and enjoy a meal without constant yelling and bad music, this is not the place for you. P.S. They have free peanuts-in-the-shell. Who thinks "I want a good burger--and peanuts"? read more

The burgers are good, but the fries are too thick and are often served cold. The service is SLOW!!! --even when there are only a handful of people in the restaurant. I walked out without my burger yesterday because I was tired of waiting. I live in the same building as the restaurant, yet rarely go there anymore because the wait to get your food after ordering is ridiculous! read more

Good food. Good portion. Love the soda machine and how spacious it is insinde. Will be back.

Not a bad burger, the bun was soggy half way through eating it, that's a peeve of mine. Kinda reminded me of In and Out Burger nothing made it stand out to me. The fries were really good, the strawberry shake had a weird after taste not sure what that was. The ambiance was not my favorite and cheap paper to go bags for your dining in order. Hmmm. I dunno. Guess the effort on the FIVE GUYS side pales in comparison to other stellar burger joints and it was almost $20!!! Not worth the money, sorry guys. I'm sure people will continue to go. I probably won't be back. read more

Dear Edgardo, Please learn the difference between a burger with everything on it and a burger with nothing on it. I ordered the first and got the second but didn't notice till after I left. Maybe some more training? Sorry to call you out but this is how we learn, and if not, how we get fired. read more

I love the Five Guys style. The way you're welcomed into it's white and red checkered restaurant with open boxes of peanuts with baskets and a scoop for you to munch on while you make an order and wait. The way the menu promises variety and customization by fully showing all your choices. That the "little" choices are by fast food standards as big and priced around a competitors "normal." That whether ordered to go or in your order will come in a brown paper bag like a school lunch, the seasoning of the fries scattered across the napkins and foil-wrapped burger. And especially how the employees will sing out your order, then if not fulfilled in a timely fashion another worker will join in jubilantly, and then another if you still don't walk up, to the point where mathematically there could be an order that takes so long to be redeemed that the entire conglomerate of Five Guys will be shouting "Order 66!" across the globe. read more

The burger is OK i guess but the fries were way undercooked. I appreciate they dump a bunch more fries in the bag but for the prices they charge they should give you an extra burger too. My problem with the place is the ambiance. The lights are too friggen bright. On top of that the staff SCREAMS out the order numbers. I had PTSD after eating in this place. "NUMBER SEVENTY EIGHT!!!!!!!" Everybody in the place heard you the first time, chief. In fact, everybody on the block heard you. "FOUR IN THE DOOR!!!!" High energy is one thing, screaming and scaring the crap out of the people walking in the door is another. What's up with the smell in this place? I assume it's the cajun spice mixed with the peanut oil. That smell is unmistakeable. My friend remarked that it smelled like they were cremating Gandhi. That's pretty right on. If you like free peanuts while getting a whiff of the burning Mahatma, this place is for you. Everyone wondered how 5 Guys would stack up to the In N Out love out here and frankly it's not even a contest. Throw in the fact that you have so many high end burger joints within a few miles of this place (Umami, The Counter, Short Order, Father's Office, etc) and I'm left to wonder how this place survives in this location. read more

Five Guys is a definitive step up from fast food yet doesn't stray from the convenience of traditional fast food joints. I get the cheeseburger with fries and my experience is always great. Quick and consistent is how I'd describe it. read more

I really like five his in the first place and this locations aged to live up to my expectations. On top of that the people working there were really friendly and seemed to be enjoying there job. We had a small conversation about Football (European), heritage and nice cities across the globe. I enjoyed my visit a lot! read more

I like 5 guys, but like in and out better. Parking is available and 5 guys will validate. It gets busy at lunch so get there early.

This place cooks their meat patties without having them frozen and stored in the fridge! The burger tastes fresh and reminds me of a home-made burgers. However, I would have to say that In n out is better because of their special spread sauce, that I love. But I am still willing to give this place a 5 star rating because I believe it's far better than other fast food hamburgers, and their cajun fries SO good and serves lots of quantity. I will be coming here more often since it's closer to my house than In n out ! read more

Fast food burger joint with some fun quirks like in-shell peanuts while you wait. A little pricier than the more common fast food spots. They don't have a veggie burger but you can get a bunch of fixins on a bun. I love the fries with the cajun spices. I hate how they've placed the calories on the menu, makes me cringe at how many calories can be squeezed into one meal. yikes! read more

Food's good like any other Five Guys. Service is great. Five Guys is known for the whole toss-extra-fries-in-the-bag-so-the-grease-seeps-through trademark. I love the extra fries but I don't need the reminder of how unhealthy it is. read more

Five Guys - Greasy reminder of what you're about to put into your body. - Burgers Near Me - Los Angeles, California

The burgers are not as amazing as people say but the fries. The fries are fantastic. And of course complimentary peanuts is always nice

I waited so long for a five guys to open near me and it finally did! I was so excited when they opened, but then I realized that their employees are terrible with adhering to five guys standards. I have ordered to-go three times from them only to realize that they have forgotten the bacon on my burger, once I've gotten home. How can you forget the bacon three times?? Especially since the charge extra for it. They always offer a free burger, but they just forget the bacon again. Am I asking for something so unreasonable? Terrible service. I will not be returning to this location. read more

Went here hoping to cure a hangover. I was totally left hanging. The burger was cold (and I ate at the location), the patty was thin and dry, the bun was uninteresting. The only reason they get two stars is because of the free roasted peanuts you can have while waiting. I'd recommend skipping it altogether and making the effort to go to In n' Out and getting yourself a Double Double. read more

Honestly, this place does it for me. Whenever I get that huge craving to scarf down a nice juicy hamburger, nothing fancy, this is my go to place! And their fries are so yummy!!! *drools* If you don't order a drink, they're nice enough to offer you a cup for water. You can also grab some peanuts while you wait. Haven't had a bad experience yet; no complaints here! I absolutely love this place. :) read more

Staff is always friendly and have never messed up one of my orders. Food is always warm and great quality. Location is very clean. Parking is located in the garage behind the storefront and is free with validation. It's kind of expensive for a burger, but that doesn't stop me from visiting when I'm in the mood for a quick burger. read more

I have to say they make a good burger. It's cool that all of the toppings are free. The french fries were nice and crispy. The restaurant is clean. And the service, it was really pleasant. I look forward to coming back here again. read more

Yum yum and yum! 5 guys definitely deserves 5 stars! Super cool dudes in there, my burger always hits the spot, and location + parking is great. I always pick up to go and it never disappoints. Clean, fast, and delicious burgers. What more could you ask for? Oh and the chocolate shake is life! read more

The best burgers I have eaten in a long time . Got my food fast and was ready to eat nice customer service .

The birth pangs are happening. The kitchen is in complete disarray. The burgers and fries are pretty awesome. Yup opening day. Not much of a wait at 3pm. Shared a large Cajun fries with the work folk. Everybody loves free fries. read more

Good service, clean, smiling, efficient staff. Still don't care overly for the fries, though. (seriously--I don't need that many) Good value for the money--cheaper than The Counter or Umami, both in the neighborhood. Enough variety in toppings to make for a quick, tasty meal. But it's no Shake Shack. read more