I've been to 5 guys before in Rancho Cucamonga. It was good so I decided to go to the Moreno Valley location. I didn't order a burger so I can't compare it to others but it makes me wonder how their cooks follow simple instructions like ...cooking bacon? I got a BLT and the bacon tasted like I was eating shards of glass. :/ We also ordered a bacon dog for our 8 year old and even she mentioned how crunchy and well done the bacon was. I'm quite disappointed. Pros? Staff was polite and the place was kept clean. read more

So I would say I frequent this five guys. They're always happy always working hard and the service is always great. One hell of a burger. Great job guys for having a good attitude having to wear those masks to working. read more

If you're looking for a good burger place, this is the place. The food tasted so fresh which was one of the best things about the place. The costumer service was amazing as well, the guy at the cash register was kind enough to explain the items on the menu. Overall this was a really good place to come, a little pricey but you really do get your money's worth of food, and fries! read more

Five Guys - Cheeseburger, regular drink, and regular fries for around $14. Wasn't even able to touch the fries in the cup. So much food! - Burgers Near Me - Moreno Valley, California

OK first off let's get the important part outta the way, every Five Guys restaurant in theory should receive 5 stars for the following reasons: Fresh handmade patties, sesame buns, amazing and free toppings, free peanuts, cajun fries and so on. My first experience in a Five Guys was some years ago in their restaurant in Bear, DE and i fell in love at first bite. There's something to be said when another burger is ordered right after one is done - everything was just right - the burger, the ambience, the friendly chirpy staff, half-cracked peanut shells covering the floor. I'd vote for Five Guys over In-n-Out any day! Fast forward a few years on a lazy afternoon I decided to relive that experience at a Five Guys nearby and found this one, alas... THERE WERE NO PEANUT SHELLS ON THE FLOOR! just kidding.. Everything was going smoothly, I ordered the usual - all the way burger with no pickles and some hot sauce. The petite cashier immediately yelled the order to the pattyflipper in a passionate, yet urgent manner that was not too different from a battle cry, signifying some kind of team efficiency behind the counter - awesome! The cook time is less than 10 minutes, no complaints here, after all the peanuts were there for the ultimate reason of filling up that wait time. And then...came the burger and the first thing I noticed was that every one came with a disclaimer by the server, said in a quick radio advertisement fashion, something along the lines of "If you want or need anything else, just let me know" (he said more words but he said them too fast and I was too hungry to bother). Thank you! I said, and immediately I rushed back to my seat with ample ketchup on the side. The rudimentary parts of the burger - buns, patties, cheese, lettuce, tomatoes - were perfect, the cheese was actually still melting from the heat of the patties preserved in the aluminum foil all their burgers are wrapped with. Awesome! right? not really... The toppings were skimped on so hard, that I felt as if I was eating a minimalist burger at a backyard bbq. "Everything" or "All the way" meant that there should be adequate ketchup, mayo, mustard, grilled onions, grilled mushrooms...etc. but I could only taste the mushrooms and onions. There was almost no sign of the hot sauce whatsoever in any bite. I thought of going back to the server to ask for more, but at this point I'd rather eat this culinary embarrassment than actually go back to the counter with a half-eaten burger. A good burger should start and end as one - juicy from the combination of the colors and the tastes of the sauces. Luckily there was raspberry sprite from the machine to set the record straight, as a consolation for a not-really-up-to-par five guys experience. read more

This place is awesome. Service better the In n out. Burgers are hands down the best. Its no wonder that they were rated best burger in the US. The place is always clean. Oh, and Sheanna is very polite and helpful. read more

Five guys Burgers are great. A little on the spendy side but you can put all sorts of dressings on the burger. The problem is, their fries leave much to be desired. Personally I don't like the spongy soft style fries, I prefer crisp ones. Music is very loud in the place. read more

I visit this 5Guys and the other spot in Redlands. Both are good, clean and tasty. Choose your toppings. One patty or two on the burger. Plain fries (cooked fresh like INnOut) or cajun seasoned. A large fries will feed two people. The hotdogs are equally good. Bith have a Coke Remix machine. If you like INnOUT better, go there. If you like 5Guys more, eat here. Simple. Stop arguing about it. read more

Let me start off by saying that I'm not a hamburger aficionado... so take this review in consideration of that fact. Let me even admit that I'm not a huge fan of In and Out. After stating those two facts above and you're still with me, let me just point out that I do love good food and 5 Guys is on the borderline of ok and good. I do love that fact that you can choose your add-ons (I love, love grilled mushrooms), so yes I was sold on this establishment on that fact alone. My burger just wasn't seasoned good and it tasted bland. Sure I can always add salt but If I'm gonna pay a premium price for a burger then it should at least have some flavor. The mushrooms on my burger made up for the blandness. I tried the Cajun fries and just thought they were ok...I couldn't see what everyone was raving about. I much prefer the fries at Tastea at the Block at Orange..now that's something to rave about. Now the question remains is whether the food at 5 Guys is worth those hefty prices. You'll have to decide that once you go and you should go at least once to try it. But for me unless I'm craving a mushroom burger I wouldn't make this place a habit. read more

Did not live up to the hype that came with the name Five Guys. Sure, food was good. Free peanuts? Wow, oh boy. There better be free peanuts with those prices. Go to In-N-Out or Burger Boss for a good burger. Also, maybe it was the time I went but the cajun fries were TOO FLAVORFUL. I love spicy food, but it feels like I'm pouring a bottle of cajun seasoning on my tongue with every bite even after its drenched in ketchup, it ruins the rest of the food. Good burger, not worth the price. read more

Got to order the cajun fries!,bt I rip open my bag and dumped d fries so they do not get soggy. I order the little hamburger;single patty,top with:relish,lettuce,onions, ketchup & mustard. It was delicious,taste more healthy then greasy.My fiance got the double bacon cheeseburger and said it was worth his 7 bucks. The workers were nice, has seating outside. I prefer this location over the Redlands :) read more

Decided to try this new place and found out its just ok nothing stood out. I felt it wasn't much different than most fast food burgers. Everyone is trying to compare it to In and Out but it doesn't come close to tasting like their burgers, which isn't a bad thing its just not the same. The fries here I liked better than In and Out because I don't like their fries. I thought the large drink was too pricey. If you are here by yourself and order a burger ,fries and large drink then it is over priced compared to getting burger combo at any fast food place. The music was also too loud and seemed to echo off all the hard surfaces in there making it hard to hear,along with the guy yelling out the order numbers. Update, Gave these guys a try again and it was ok, nothing to brag about. They way they changed how to order isnt anything new, and whats up with all the yelling behind the counter ? it doesnt make any difference at all, its still just a burger. I think you would be hard pressed to eat one of theirs and a Wendys and know any difference. Still didnt enjoy how loud it is in there, almost hard to talk to each other, and I dont quite understand that either. read more

Just tried out Five Guys & all I gotta say is "Goodbye In-n-Out"! The burger was so juicy & the fries were fries to perfection! It's a pretty loud spot, kind of small but I enjoyed it. The music was great & the vibe is fun. The employees all seemed to be happy to be there & asked for a first time explanation which was great! I ordered a cheeseburger (comes double party) with mayo, ketchup, lettuce, grilled onions & mushrooms. My father, mother & I split fries. Such a great tasting patty & plenty of fries to go around! Left me full & satisfied. I cannot wait to go back! Oh & they have free peanuts! Yum read more

Their food is good but the restaurant is dirty. The bathrooms have no soap, your shoes stick to the floor and the toilets are not clean. read more

Five Guys - Decent burgers but the meat is not seasoned. - Burgers Near Me - Moreno Valley, California

Staff Was somewhat friendly. Order two burgers, one with four items & one with three, Cajun fries, n a drink. Got two burgers back one had all the the items the other only had mustard. Looked at the ticket taped to the bag and it read exactly the way we ordered it. Food was good as usual. read more

We turned off the highway for a restroom stop and stumbled upon a great burger and the most enjoyable fries of our trip in the United States (so far!). Great service, fresh food which looks good and tastes great! Thanks! read more

Five Guys Burger is so freaking delicious that the first time i tried it it was like magic in my mouth. i will definitely be back soon. Five guys Burgers is very satisfying and it gets you full for hours! read more

Honestly, not as great as hyped. Ordered the big burger with two patties to share with my boyfriend. It is a little messy to eat, so we ended up cutting the burger in half, but it fell apart after taking like two bites (for me). I like that they give free peanuts while we wait. I felt like everything was all jumbled together and this was made to eat like a taco. It was also pretty dry for a burger. I swear they put too much oil in the burger cuz both me and my boyfriend were high after this. Also, they try to make the resturaunt look as "In-N-Out" as possible by having the same red and white checkered tables and wall designs. Didn't feel the same vibe. In-N-Out wins. read more

Today's customer service at the register was a somewhat an unpleasant experience, on my receipt the name of the girl taking orders was Kayla, you can see she was annoyed, upset, stressed or just didn't want to be there, shouldn't have grumpy people in charge of that position, and the burger toppings I requested were missing, I'm sure this error was caused by Kayla being she was clearly annoyed of working the register, I understand some work days are stressful but I've had the same experience at this location before. The employees in the kitchen were great though you can see they were doing the job right. read more

Decided to try this place out finally after everyone I know had been raving about it. Honestly though I wasn't impressed. It's good but not great hence the rating. Pros: The staff is very friendly and the place is clean. The soda machine is pretty slick and high tech looking. The serving size of fries is pretty generous. Some definite size to the regular burger. Cons: Expensive!!! My burger, fries, and soda cost me TWELVE bucks! The burger was kinda bland. Guess I'm just not a real fan of burgers cooked on a hot plate. Overall though I feel that the burger at Hoggs is much better. If I want something to munch on while I get some Starbucks then I'll get some fries, but that's about it. read more

Came here with my friends for the first time and I think I found my new favorite burger place. The burger was delicious considering the fact that you are able to add mushrooms, peppers, jalapeños, ect. I love love loved the Cajun fries and the order was large too!! But the only downside is that it is kind of pricey. For my burger and Cajun fries I paid roughy $10 but hey it was good so that's all that matters! read more

Great Restaurant!!! My wife introduced me to it and now I stop by on my own because I love it! The staff is great and very military friendly. Rick, Elisha, Angela and everyone else on shift today were super awesome. Their fries and burgers are the best. Thank you guys again. read more

Absolutely fantastic experience, first time going to a Five Guys restaurant and I am blown away with the excellent service, the delicious food, the free peanuts, and overall positive employees. I smiled seeing them talk and interacting with the customers. Will be looking forward to going here more in the future! read more

We received excellent customer service. The whole team was awesome, greeted us as soon as we walked in and our order was taken correctly and the cashier was really friendly and informative. They asked us if we found everything ok, and overall just great service. We were really happy with the service that we asked all their names so they can be recognized. Amazing Team! Thank you to Rick, Tarik, Angela, and Emma! read more

THE BURGER NOMZ. My friend always raves about five guys burgers, so one day I decided to try it with a couple days. I got a little cheeseburger with onions, tomato and lettuce and their small French fries. The burger turned out to be the perfect size. It was moist and delicious! The fries were okay. They were a little soggy and definitely needed ketchup. HERES A TIP: if you want a lot of fries,the small is roughly a medium because they add one scoop which fills the cup and then another scoop on top of it. If you're craving a medium sized fry, GET THE SMALL. You save money this way and you get plenty of fries!! I definitely would recommend this place to anyone craving a burger. read more

Worst customer service I've had in a while and I live in Moreno Valley lol. I tried to order and stood there for like 4 minutes while all the workers just looked at me like I was stupid. Not a single "I'll be right with you" nothing. So I left and won't ever come back to that location all that and it was slow read more

A co-worker told me about this place. Love the fact that you can build your burger the way you want it, and the free peanuts. The cajun fries were pretty good too, but my burger and my brothers were over cooked. And despite it being with what I wanted on it, it was not that good. My co-worker over hyped it. I could have made a burger at home for cheaper (and better). Reminded me of the very bland Fatburger joint. We won't be going back (unless someone else is paying) read more

Having been told numerous times to check out this place, my hubby and I finally decided to check it out. We were pleasantly surprised! The burgers are great, and the fries are plentiful. Also, you can munch on free peanuts while you wait. Very fun atmosphere. read more

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This review is for the excellent service we received tonight from Kimberly. She was so sweet and attentive. The others in the kitchen were just as nice. The food was good. The place was clean. I will come back :) read more

Not going to be eating and spending my money in this plaice any more, I gave them several chances and they get my order wrong every time.

I absolutely love five guys They have a most delicious burgers all around the country

It's my second or third time here, and I always forget that the "Hamburger" is actually a double-patty burger. If you want a single patty, you have to order the "Small Hamburger" - somewhat misleading. The next issue I have with this place is that you have to order your fries plain unless you enjoy really salty fries. We did, they're perfect with just a little ketchup on the side. Lastly, their music selection, while enjoyable, is just a bit too loud. We came here instead of In-N-Out because we thought it wasn't going to be as loud. Wrong! Anyhow, these are the reasons why they didn't get 5-Stars from me. Overall, the food quality and service is great, and it's affordable (even when you accidentally order the double burger) - Oh, and my wife wishes they had regular chili peppers. :) read more

Five Guys - Great fries! - Burgers Near Me - Moreno Valley, California

Before this weekend I had never been to a Five Guys before. The food was great, and the service was awesome. I was impressed with how much food is included in an order! The only reason why I did not give it 5 stars is because it is a little pricier than I was expecting. But the food was great and the staff were super fast and very nice. read more

The food is good as usual, however the prices have increased again so be prepared to spend a little extra. $9+ for a "little cheeseburger" & regular drink. The staff was friendly here & I'd go back. read more

My main man Brice killed the service. Man was ecstatic and had the best demeanor I've ever seen. This guy deserves a lot and more. Keep doing what you're doing brother and keep up that inviting atmosphere. Brice, is a real one. read more

Good burgers...I mean dont know what to say...they will give u a heart attack but you'll be full...a little expensive but I think worth it...oh everything basically has peanut oil so if you have allergies....u know dont go... read more

I am a fan of five guys but was disappointed on this visit to this location. I had boasted to my wife that this place was better than In and Out Burger in my opinion. We enjoyed the peanuts while our food was being prepared. When our food came, the first thing I noticed was the discoloration of the french fries. They looked burnt and not very tasty. They reminded me of my first attempt to make home made french fries. They were not typical of my other visits to Five Guys. Looking for answers I observed that there were about 8 or so french fry baskets waiting to be cooked just drying out in the air. Ah! That's why the fries are were so poor I reasoned...I think being efficient needs to find it's place with "quality" at this location. The burgers were non-descript. I hope management takes note of this and I will be back to see if my experience gets getter next time. read more

Good burger,pricey. But worth it,order fresh to order,staff was friendly and helpful.i will come back.

Recently visit family down south and they recommended that we try five guys and it was some of the best pizza I've had. The food was super fresh and we didn't wait long after we had ordered before it was even ready. I'd recommend this to anybody else who goes down there read more

This is the worst Five Guys I have ever been to. First when we walked in, the floors were very sticky. Many of the tables were dirty and the women's bathroom was very dirty with one toilet overflowing with paper. The drink machine was out of my first three choices. The food took quite a while but we did have peanuts while we waited. But the most disgusting thing that made me lose my appetite was a hair in my French fries. I did not finish my food and we left. read more

I love 5 guys but this is the worst one I've been too. I went in tonight to order my normal order 2 hamburger patties and the lady @ the front tried to charge me 8$! And then proceeded to ask me what I wanted on my hamburgers. So I stopped to explain to her that I only wanted the patties and she gives me this crazy look and says well I need to call my manager ...SERIOUSLY ... Long story short they wanted to charge me for two burgers when they are already Pricy . Never have I ever been charged for two burgers . So I left and won't be coming back ! read more