Normally I'm a huge fan of Five Guys and took a couple buddies to show them that there burgers were comparable to In-n-Out, with better French fries! We just left a phenomenal convention and let's just say this location was an extreme letdown. This review has nothing to do with the employees, the three stars is all them; They were excellent! This is about the horrible buns they were given and old lettuce. I don't know if the buns were old or just disgusting but they ruined the burger. I'm just lucky i didn't make any bets with my friends before we got there or I would have been screwed! The buns also left a terrible aftertaste that killed the flavor of the fries I usually love. I'll keep going to my home Five Guys but I would not come back here! read more

This is my third trip here in 2 years. My previous visits were the same as today, but with a gift card I thought I would try it again. My little (single patty) hamburger, small fries and small Coke came to $13.31 with tax. The customer operated Coke machine is good with a wide variety of options. The French fries are good and have lots of salt. The meat patties in the burgers however, are coarsely pressed together and fall apart. The grease (juice?) from the burger quickly saturated the bun and the whole assembly falls apart if you set it down after the first or second bite. This is why I don't recommend this place for kids. Flavor is good, but I probably won't be back soon. read more

Hoist upon this gentleman a fu*kton of fries. Yeah baby. Five guys. Where there ain't no such thing as a small fry. Good burgers. I usually get a bacon burger with onions and ketchup. And a vanilla coke. And a small fry. Give it a go y'all. read more

As a former In-N-Out loyalist (I currently pledge my allegiance to Shake Shack), I was always against Five Guys. In my wise old age, I can accept that Five Guys makes a pretty good burger with an awesome variety of fresh topping choices. Their grilled cheese is also surprisingly good. They turn the burger bun inside out and grill in a hefty amount of cheese. I also enjoy the Cajun fries at Five Guys, but I could do without the regular ones. Also, get a regular size and split it- you still won't be able to finish it. Although I enjoy the Cajun fries, they've had some issues with inconsistencies. The second to last time I ordered them, the fries were so covered in the seasoning that they were almost inedible. Last time, however, it was like they gave the fries one paltry pinch of seasoning. Customer service at this particular location is solid. Everyone is friendly and the food is quick. And they have the awesome soda fountain that has hundreds of flavors because this is America and we want choices dammit! My gripe with Five Guys is the price. If my husband and I go, we get our own burger, split Cajun fries, and my husband gets a soda. Our bill is just over $19. I have a hard time paying almost $20 for a fast food dinner for two, especially considering Habit is across the street and is also tasty but much more reasonably priced. read more

This is your average hamburger joint. Originally based on the east coast and making the expansion in the west. The food is very fresh and never frozen. I love that each day they put where the potatoes came from. It's a nice touch. Service is always friendly and for a quick lunch I like to order online before I get there. The burgers are good and it's always fun to design it exactly how I want it on that given day. Be warned, the "little" burgers are single patty and regular burger is a double. An order of regular sized fries easily feeds two, possibly three people. And the Cajun spice is the way to go there. The biggest con with the joint is the parking. It's awful on a good day. Be prepared to do some circles or park in the nearby neighborhood. read more

Decent burgers and a mountain of fresh and tasty fries...At a price.... One of a group of different burger chains that have sprouted up in the valley over the last few years. The burgers are cooked on a griddle and topped with your options of toppings at no extra cost (except for bacon), and are hot and juicy. The bad. How can you give dozens of choices for toppings and only have American cheese (which most foodies would not even consider actual cheese). Where is the swiss and cheddar? Secondly, the price you pay is a bit high. My bill alone came to $14.85 (bacon cheeseburger, soda & fries), which is almost what you would pay at a high end steak place for a much better burger and fries. Even at my favorite burger restaurant, I get a 1/2 pound burger, fries and a drink for only $10.85, that is $4 cheaper for a flame-broiled burger. For those of us on a budget, it is not worth the extra cost to come here. During my visit the place was also filled with smoke, and the doors were wide open. I don't know if there was an issue with the ventilation system or they were just trying to give the place a more "downtown-like" (polluted) atmosphere. One last thing... I love that they use the quote "The best $5 burger a man can get" to advertise the place, when the cheapest (normal) burger they sell starts at $5.99! read more

Long time customer of the East Tucson/Broadway location, there the service and food were consistently great, this location.....not so much. I'm back living in downtown, near this location and both the food and service has been consistently poor. This Sunday, 10/21, @ noon I ordered a dog and small fry. 25 minutes later the order came out, a totally uninspired near $6 dollar dog with a doughy barely grilled bun. There were plenty of fries....soggy fries. As others have said, the management is sub-par, the employees are a revolving bunch of faces...whereas in Tucson I always saw at least one familiar face over the 3 years as a customer. One year at this local, in multiple visits, hoping for improvement, I have never see the same employees. read more

I appreciate the fresh, not frozen way of doing business. I appreciate the friendly and efficient service. I really dig the Cajun seasoning for the Cajun fries. That said - it's an OK burger place. Nothing spectacular, but unlike most of the big name fast food burger places - at least this tastes like food. It's handy to have right down the street from my office - and it fills the need when I get a burger craving. read more

Great juicy burgers and amazing fries at a great value! Five Guys is the standard I set for any burger or fries I eat elsewhere. The staff is friendly and quick with your order. The place is clean, with lots of wooden tables for seating. There's also tables and umbrellas outside for additional seating. This store also has fancy Coke machines. The food here is delicious and reasonably priced. I will definitely be back for more! read more

Food poisoning and not worth the price. 0/0 do not recommend this place at all unless you wanna be at work with a shitty stomach pains. Went there last night 11/06/2021. Update: 11/08/2021 I AM STILLL SICK I WOULD NOT EVEN TRY TO GO HERE IF YOU WANT A STOMACH VIRUS GO HERE !! Fuck five guys got me missing work lol run me back my money piece of shit employees. read more

My first visit ever to 5 Guys Burgers was a positive one. The burger was seasoned very well. The variety of toppings seemed endless. (I was a little bummed I could not get a fried egg added to my burger, but that are the things fantasies are made of). The gal at the counter was very friendly and patient with me. The music mix in the lobby was top notch, although the 65° lobby made me yearn for the Aloe Vera lotion at home to soothe my sunburnt skin. I will be back. read more

Five Guys - Burgers Near Me - Phoenix, Arizona

I'll take a side of burger with my order of grease... I want all you yelpers out there to know that before I have a heart attack from eating at Five Guys that it's been fun, I had some great reviews, I don't think I'm gonna make it and I love you all... goodbye. read more

We finally tried out Five Guys! I liked how simple the menu was, though I was pretty sad to see that there weren't any milk shakes on the menu. The amount of fries they give you is obscene! We got one regular and one Cajun style, and between 3 fry loving people still had a PILE left over. The burgers are made to order with tons of great toppings to choose from. I do wish they would use a bit of a better quality bun, but that is my only real complaint. read more

I don't see what the hype is about although the food was good. Some say it's way better than In-N-Out but I think it's about the same. Their burgers have a genuine grilled smokey taste kind of like when Burger King's when it first came out and got popular. Of course the quality of FG is much much much muuuuch better than burger king because of their fresh and relatively healthier ingredients. Their fries were crispy on the outside and soft inside. They are fresh potatoes too but have a different texture than in n out. I gotta say I love in n out fries but for those who hate in n out fries I would think you would love FG's fries. I think I heard that they fry their fries in peanut oil or something so if you have peanut allergies be sure to ask and if true, avoid for the sake your life! Overall a great experience but nothing crazy. read more

Finally got to try this place out after thinking about it for a while. I have to say we were pleasantly surprised. This is probably one of the better fast food burgers I've had in a while. Yes, the buns were generic, but it was awesome to eat a non-greasy fast food burger that didn't sit like a 10lb gut bomb. Hubby loved that mushrooms and jalapenos on the regular burger don't cost extra. The mini burger (or whatever it is called) is 1 patty while the regular sized burger is 2. 1 patty was plenty for both me and the hubby. The fry portions are GENEROUS. We went to order a large fry and the cashier taking our order kindly informed us that a large was sized to feed 4-5 people. The small portion of fries was plenty for the two of us. They were served in a brown paper bag and we doused them with malt vinegar and some extra salt. They were delicious and not too greasy. Prices are pretty reasonable- 2 mini (but sufficient) burgers, and an order of fries was about $12 after tax. With drinks or larger burgers that price would have gone up, but that's the case anywhere that doesn't do "meal deals". Word to the allergic- peanuts are served at the door and kept in open boxes at the front of the restaurant. I didn't see any signs warning about this before you go into the restaurant, which was a bit disappointing since peanut allergies can be so severe. read more

Try their "hot sauce" on your burger. Good! This particular five guys is fairly new. My family likes the fries when they're hot. The burgers aren't cheap, but they are very good and the toppings selection is also very good. The drink dispensers are a family favorite. They love mixing flavors with their Sprite or Coke. It's a God-awful dirty mess in there with Peanut shells and dirty tables everywhere as they try to keep up. It's your typical 5 Guys. if you like them, you won't be disappointed in this one. read more

Holy salt lick Batman! Ok, maybe that's cliche so let's go with Duh-AM that food is salty! As in" have some food with your pile of salt, ma'am" kind of salty not Urban Dictionary kind of salty. We went recently as a group and I don't know if the food tastes good or not. All I taste is salt when I bit into my veggie burger and ate the fries. My friends felt similarly. Hard to tell what the beef patty tasted like or anything else for that matter. Did I mention the food is salty? That said, the staff seem very friendly and one of the staff members has a lovely singing voice because she was belting out tunes right along with the radio and she was fantastic. So I guess if you like the taste of salt--a lot--you should hit up this 5 Guys location. If nothing else, you might get lucky to be there the day the staffer is singing because that's what bumped this up to 3 stars for me. read more

Burger was okay, light one the pricey bacon add on and loaded with grilled mushrooms but it's all good. The concerning part is that the fries were not correct, paid for a large five guys fry and got a small without seasoning. Both fries were borderline completely cooked. A bummer as the employees were kind and the location did offer covid safety measures. Very unlikely to go back to this location again and will have to double check every time going to a five guys. read more

Terrible location! They don't listen, put mushrooms on my burger instead of mustard and put pickles when I told them no pickles.

Asked for extra crispy fires and got the usual soggy fries, so disappointing. Nobody beats In and Out burger crispy fries, the best hands down!!! read more

I only come here because of the staff. Que is the best!!! Very polite and nice. Helpful and kind.

This young man named Ludwig Navarro, who was working tirelessly, left such an impression on me. I hope he is rewarded for his effort and positive attitude. I'm glad to see an establishment like this hire exceptional youth. read more

Honestly the worst service I've ever experienced, what I was given wasent what I ordered and they put it in the online order pile so it took me a long time of waiting until they noticed the mistake. Five stars because there was only one person doing absolutely everything and I know they arent getting hazard pay. It's not their fault five guys over works and under pays which in my opinion is the direct issue with my experience today. read more

I have to say Five Guys have the best fast food burgers hands down but the five stars go to Ludwig at the shop on 7th Ave and McDowell. He was the only on one in the kitchen taking orders, cooking and bagging. He had a good rhythm going with a positive attitude. Good job. read more

Told me to pick up in 10 mins waited 30 mins for my burger and they still got my order wrong. Forgot a burger and a fries

The fact that everyone here is so friendly is what makes me what to come back! They always have a smile on their face and don't hesitate to help you out ! If no one is at the register, the cooks welcome you with a smile and start talking to you getting what you want ready. And lets not forget about the food. The burgers here are expensive BUT so delicious!!! They are worth it! The cajun fries are my favorite. Nothing can beat this burger place. Love it. read more

Service was slow unless they know you. We stood at counter a while before they acknowledged us but the guy that came in after us was waited on right away and food came out before ours. Need to served sweet potato fries. read more

Waited 10miN after my food was said to be ready. Placed order online. 3 young adults working place wasn't even busy there was a total of 5 ppl in the place including me. Very disappointed as this place has always been great in service. Guy in the grill advised I would wait 2-3min in the fries, girl doing fries leaves to the back when her friend comes in. Leaves fries and my food alone until the guy in the grill gets it ready. read more

love the Cajun fries here (a small order is enough for two people, trust me) and that you can put SO MANY toppings on your burger! it's a little pricier than other fast food joints, but I feel like they use better quality ingredients so I don't mind paying a few more bucks. read more

I LOVE FIVE GUYS! This is my favorite hamburger! I love all the crazy fixins I can put on the burger - I love mine with green peppers, bacon, cheese & BBQ sauce! FREE peanuts with ever meal. YUM!!!! read more

Fresh hamburger. Not frozen. Fries made fresh too. Kind of like in-n-out. Nice place.

First time I tried this place was about three years ago, and it was a great experience, the burgers were delicious, the fries..man can't forget the fries they were great! I love five guys so much that I had to download the app to order from them lol great burger place! read more

Good as usual. If your new to this place the small burgers means 1 paddy and the regular means 2. Large fire can easily be shared between 2-4 people. Love the grilled onions and all the veggies. Thank you read more

Love Five Guys. The burgers are awesome. The service was friendly here. The homeless guy sitting around the corner asking for change was a turn off, but that is not their fault. Most of the tables were dirty and peanut shells all over the floor. read more

Their burger really hit the spot! I had a little burger and my boyfriend had a regular burger (which is a double patty). I really liked the fries and the fact that they tell you where the potatoes come from. I also like that they have a lot of topping options that they don't charge you for. It wasn't the best burger I had but it was good enough that I would go back again. read more

So whatever burger I eat, it has to have bacon, lettuce, tomato, mayo. That's it. Lettuce, tomato and mayo tastes the same no matter the burger place. So what does it come down to when ranking a burger place as far as taste only is concerned? It must be the beef, the bacon and the bun. In most places I go, the bacon is usually overcooked. So that makes everyone equal so far. So move on to the beef and the bun only. Here, nothing special about the bun. I can get the same taste from packaged buns at Safeway. So then the beef. It must be seasoned properly and let's just assume cooked properly. Today's experience was just plain. I was not gaga. I want to be blown away. I wasn't. I still recommend coming here. But I do not rank five guys among the best anymore. Its still good stuff, just not tops.Sorry. read more

All burgers are double patties and big. Big like the size they used to be 20'years ago. Very filling and quality ingredients. Burgers for 2 with chips and 1 drink cost $24. You get what you pay for! read more

I had very low expectations after trying a highly reccomended burger establishment semi recently.However to my surprise Five Guys was very tastey & the portion was GINORMOUS. Filled me right up & then some with 1/2 a cheeseburger left. I'll be back Five Guys & soon. read more

Normally we get great food and great service. Today was horrible. And these people deserve $10? I don't think so. Between 4 employees they couldn't make a burger right. Not sure what's hard about a two patty bacon burger with lettuce instead of a bun. Had to wait over 10min for them to fix it. Had to wait longer because it was too difficult to make an extra patty and put bacon in it. Wow. read more

Really good food. Outstanding customer service. I would much rather spend a few extra bucks for good food and awesome customer service. Every time I come here everyone is always friendly and prompt with service. I would recommend to anyone. read more