Love the food (burgers) interesting set up. Good service. The prices are a bit high but that won't stop me from going. read more

cashier is, to be frank, a female dog she got upset at me when i asked a question, or when i accidentally spoke too quietly. she obviously hates her job but my burger was good read more

cashier: needs to listen to the customer's order, or upgrade your system to having a screen showing whats ordered before completion of order. cooks: both burgers and fries i got were very greasy, and the second large fry was poured into the bag straight from the frier basket. Which means there is no care in customer service and the food you serve. Im not impressed at all. read more

The food was alright but there's a older man who was working, who was just yelling at the employees. He was constantly yelling, he made the group huddle up probably 3 times while I was there. It was honestly annoying, I couldn't imagine working here with him. The lady at the register was nice, she was very welcoming! read more

Went in and saw a big dude licking his fingers probably eating fries through the door off the line, then he walks onto the line, dosnt wash his hands, wipes it on his apron, and touches the screen after to take my order. I was also standing there for about 3 minutes waiting with 1 other person in the lobby and 2 people on the line doing absolutely nothing so I had a chance to se how filthy the floor was in the kitchen, just littered with food and trash, at least if your going to stand there doing nothing give it a quick sweet. Very gross, didn't even order, just left after that. read more

Have a nice crew of folks working in the restaurant. You get a good welcome and they all seem to be working in some kind of harmonious way. The food is pretty greasy-spoon basic. The choices are limited, but it is what you expect from this particular restaurant. Free peanuts. Bags of potatoes ready to make into french fries are part of the decor when you walk in. The service is quick enough, but it's not fast. Which is kind of interesting because it's just basically burgers and hot dogs. I think the hamburgers are pretty good. Their hot dogs, in my opinion, leave a lot to be desired. They could absolutely find a better, less salty, and more plump and delicious hotdog. read more

Five Guys - Burgers Near Me - Silverdale, Washington

This was my first time at a Five Guys, so I can't compare to any other in the chain. I was delighted to find out that they have hot dogs, because I'm a hot dog gal all the way, and I'll always pick one over a hamburger. I ordered a hot dog with lots of grilled onions, and cajun fries. It was kind of a long wait, but the order numbers seemed to be called out pretty quickly, there were just so many people! The seating area was pretty small, and there was no place to sit. Luckily, I had somewhere to go with it, because it would have been really messy to eat in my car. I guess the overflowing cup is supposed to be a Five Guys shtick, but it's not very practical. The condiment station didn't have any mayo packets, so I asked for some for my fries. They said they didn't have any, but gave me a little cup of mayo, which was even better. The hot dog was juicy and a little saltier than most, but in a good way to me. The amount of grilled onions weren't what I would have called lots, so next time I'd say quadruple. It was a great hot dog, but a little pricier than I'd expect for its size. The cajun fries were excellent! The spice was the perfect flavor and perfect amount. The relatives at whose house I ate told me that their regular fries are amazing too, but I can't imagine ever ordering them without that delicious spice. read more

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The food is bad. Not only bad, but overpriced. I ordered a double cheeseburger today, 1/5/26. Patty was soggy, messy. Just not any good for the price warranted. Stay away... read more

Sadly every time I order pickup it's always wrong . I want to support here since they have Keto options but it's really frustrating when you get a burger "bowl" and get a lettuce "ball" I have ordered a double cheeseburger with bacon bowls before and this has happened twice ? Maybe they are out of the containers ? But i get a lettuce ball that is soaking through the bag .. just wrapped in the burger paper and it's horrible. When it's in the "bowl" it's usually correct . But the past two times it's been a nightmare . read more

Five Guys - a lettuce wrapped in tin foil - Burgers Near Me - Silverdale, Washington

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Had a HORRENDOUS experience at this Five Guys. First of all, I placed the order online, marked I was there and then when I walked up to the counter and said the order name they mispronounced my name, I corrected them and then they asked the expeditor if they had my order. He then loudly shouted he had no order for my name, but he had one for my mispronounced name, I corrected him and then he looked me in the eye and said "nope sorry I have a " and then said my incorrect pronunciation of my name again. He was horribly rude. Then it took 10 minutes for me to receive my fries after id ordered 8 mins prior to that. Then they gave it to me and another person mispronounced my name yet again ... Then the WORST part is that I get home and my husband is eating and finds an actual ROCK in his food. He bit down on a fry and pulled out a small rock that had ended up in there. Absolutely unacceptable. I have managed multiple food establishments in the past and this is outrageous on a customer service level and on a food safety level as well. read more

Five Guys - Rock found in fries - Burgers Near Me - Silverdale, Washington

The food is fresh and absolutely deeeeelicious!! The service is fun and memorable and the feel of the place is cozy, clean and welcoming! Marjorie is an absolute delight! Kind and helpful! Your nosey neighborino Ned Flanders give this lovely locale 5/5 stars! read more

I went in at opening this afternoon and ordered a bacon patty melt, but no bacon. Food tasted okay but can tell with how soggy everything was and unmelted cheese that it was rushed. I think this was due to the manger being super rushing to his staff but not politely I mean yelling at them, it almost felt he did that just to embarrass them. Just wanted to share to see if anyone had similar experiences read more

My boyfriend and I went to Five Guys in Silverdale for our first time yesterday and it was such a pleasant experience! Everything was perfect...from the welcoming, happy staff, to the great food! Real fries, real bacon, perfectly cooked burger! I was so impressed and full, raving about it all and didn't notice I left my purse until I got all the way back to Poulsbo. ‍ I called them, the staff had noticed, and put it in the back for me! I was SUPER thankful for them returning it to me...they were all so kind and helpful! We will definitely go there again read more

Price is a bit more then we'd like although way better than other fast food places. Service 9/10- minus one point for not getting the bacon I asked for. Greeted on the way in and thanked upon exiting by multiple workers! Came in about 4pm steady flow of people when we came in, sitting down and leaving. Ample seating. Tables and floors were clean. Food came out not long after ordering, gave us enough time to munch on a few peanuts. Taste of the burger was great, fries- you get your cup plus more in the bag. LOVED that they have malt vinegar! So good for fries! We will be back on a day when we don't feel like cooking! read more

Five Guys - Grilled cheese style cheeseburger! - Burgers Near Me - Silverdale, Washington

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Had to, unfortunately, update my review. I had a horrible "pick up order" experience I chose to let pass. But then I went in recently... I waited 45 min for my burger and fries. I watched as customer after customer who ordered after me get their food and leave. I finally said something after noticing my milkshake sitting on the counter. They all looked perplexed about why I hadn't gotten my food yet. Then found a bag with my prepared food they never called out abs had put up and away from the counter you pick up from. By the time I had my food and milkshake they are the same temp. The burgers are overpriced but it use to be worth it to have a burger with all the toppings... but this is twice in a row they have wasted my time and messed something up with my order. read more

My husband and I ordered pickup from their online website today. I ordered a grilled cheese add Mayo add mushrooms, husband ordered a double cheeseburger with bacon plus all the works and a large fry. What we received was a dry grilled cheese with no mushrooms and no Mayo, a cheeseburger over done with only onions and double patty (no Mayo, tomato, lettuce, even though it was added in order). Medium fry, not large. We won't be back. This is the second time at this location that they've completely butchered our order. Go to Quick and Tasty's in Gorst instead. read more

$14 for a basic cheese burger with kraft singles & no fries. Really? And they expect a tip...

Typical Five Guys--my husband likes it. I appreciate that they do bunless burgers in a "bowl". 1 of the 2 soda machines were out of order when we came causing a backup of customers there, but they started working on it during our visit so I'll assume it wasn't out for too long. read more

Food was almost inedible! Soggy nasty bun, bland meat, temp was lukewarm. There were three of us, about 3 pm and we all were grossed out by the lousy food. read more

Well for all the fuss... no thanks. Bacon Cheesburger and little fries left me limp and cold. Cheese not melted. And cold. So biting into burger hits you first with cold cheese. The burger was well done and beyond point of flavor. The bun was what I would call a "wonder bun". The fries? Cold and limp. And flavorless. Will not recommend and will not be back. read more

Oh how the mighty hath fallen. 2 of my 4 burgers are missing bacon (and yes I paid for it), same 2 burgers have onion on them that shouldn't be. $70 later and half the order is messed up. If you're paying $10 per burger, the order should be 100% correct. I miss the old five guys where you went in and got what you ordered and the fries were overflowing. Those were the good ol days. read more

First time eating at 5 guys, didn't know what I was missing. I have a good apatite and still had a hard time finishing the bacon cheese burger and regular fries. the burgers are fantastic. highly recommend this to everyone. read more

This is the third time in a row I've gotten sick from this specific place. For sure they need to get checked, because getting food poisoning from Five Guys is NOT normal. Never eat here if you value your time off the toilet. read more

I loved how custom the burgers are. Staff was friendly, food was great, my husband and kids liked the free peanuts. Only drawback was that they were busy and so we had a bit of a wait. read more

Five Guys Bqcon Shake broke my freaking mind. This seemingly unlikely combination of a savory breakfast food and a delicious dairy dessert baffles those unknown to its magic. read more

Five Guys - Bacon Shake. - Burgers Near Me - Silverdale, Washington

I have this love-hate relationship with burgers around Kitsap County. Its either on point or it just lacks the quality it advertises... sometimes even worst. As for Five Guys, we go way back. Its my in between with In-N-Out and they have never failed me. Its quite interesting on how consistent they are with their products and the quality... did I mention the accoutrements you can choose from? Its unfortunate that they couldn't get a more prime location but I guess its ideal since its right outside a movie theater. ImThey should just replace the Carls in Bremerton... they would've serviced more people there than in Silverdale. read more

OMG Silverdale a five guy Simply said one of the best fast food Burger places 2nd only to in and out French frys cook to which gives them a wonderful taste To the people that complain about the price last time I chat you pay for quality this isn't McDonald's beef or what they call beef at McDonald's is the real deal read more

Silverdale location- always jammed between 5-7. All the way Bacon Cheese Burger, fries and a shake, all very good. Two recommendations: get a number sign so gezzers like me will know when my order is up, (or make the kid calling out order numbers be louder) and; You've got to do something about the ventilation, after 10 minutes in the store we smell strongly like grease and onions. I felt like I needed a shower and a nap. Pro tip:Get your burger fix to go! Hack: Order you shake and fries on a separate check and they'll come up right away, you can munch while you're waiting for your burgers! read more

The staff at the counter is 5 stars ! The food is horrid ! Someone from corporate needs to come and set standards! I love five guys I've had them all over. The one in Silverdale needs help ! I ordered a bacon cheeseburger with grilled onions and mushrooms, ketchup and mayo. Onions not cooked , no mayo , bacon 1 strip and soggy probably cause the ketchup was all over like a murder scene ! Cheese not melted , half assed everything! read more

Five Guys - Gross ! - Burgers Near Me - Silverdale, Washington

BLUF: This location has amazing customer service and all the consistent quality to be expected from Five Guys. We have eaten at Five Guys for umpteen years from VA to NM to WA. While quality is fairly consistent, the Silverdale location has become one of 2 favorite locations based on their excellent customer service (the other fave Is in NM). Cheerful, fast, friendly. We were having a crap day and the service here made a HUGE difference. "Yuklan B" rocks and the whole team interacts with each other in a swift and uplifting manner. read more

This place just keeps getting better and better. I swear every time I come back here it's like the quality and service just gets better. I only come here like once a month. Specifically today I made my usual order and I'm telling you no joke everything was exemplary. I have not seen a burger cooked and shaped this perfect since I lived in Japan, and the fries were cooked perfectly with just the right amount of salt and everything. I'm totally blown away. I mean everything that came out of this bag was picturesque. You would be hard-pressed to find a set of burger and fries on a picture in a menu that looked this good. Whoever made my stuff did an excellent job today. Everything tasted so good and was made so perfect that I actually called the store to compliment them and called the corporate number to pass on the same compliments. It was that good. read more

My go to for cheat night. I know 5 stars is the new 4, but you gotta be stellar to get 5. Having said that, I'm here every Friday night buying the bacon cheeseburger and fries. The person behind the register seems to change out every week, otherwise this place is firing on all cylinders. read more

We decided to pick up some burgers today, and as we opened the door the sounds of the grill, conversations amongst customers waiting for their to-go orders, and music playing, my daughter was overwhelmed and hesitantly entered while covering her ears. The woman at the register saw me give my daughter a little pep talk outside the front door, and as soon as she noticed my daughter cover her ears, she gestured "one second" to us, and quickly stepped in the back room to turn the music off. This was seriously the kindest, most helpful little gesture, and I've never experienced this before. It made all the difference, and I was so impressed with that level of customer service. Our food was great, they cook and prepare it with care, but the kindness was the highlight of my visit. Thank you guys SO much! So sweet. read more

You might want to wait until this store has its feet on the ground. Wrong order, soggy bun, sloppy burger and underdone floppy fries. Very disappointing. read more

Five Guys - Burgers Near Me - Silverdale, Washington

Decided today I was going to take my fiancé to Five Guys since she's never been and last time I went was in Tacoma; but both we both order Cheeseburger Large Fry n Drink.... $40 for over salted over greasy fries... literally so greasy they put it in a bag ; bags greasy she photos we also ordered it all the way mushrooms are not grilled nor are the onions; they tried to mix Buffalo Wild Wings/ IN and Out Burger/ and your local Bar in one and you get Five Guys ( Peanuts at a burger joint) just don't go together you could make the same thing at home ... it was so greasy we couldn't finish it; but my dog found it more appreciative than we did In conclusion: there's better burger joints; $40 for 2 meals seems a bet out off handed...for $40 you can get same theory home style fries better burgers $40 feed Family of 4 at Dicks Burgers read more

Five Guys - How greasy the bag gets - Burgers Near Me - Silverdale, Washington

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Newly opened Five Guys. Since this place has opened I have been here a few times. The burgers are quite tasty, I really like the fries. Cheeseburger, fries and drink about $15.00. Didn't matter what time I went, always busy. Worth a try. read more

For the price I was disappointed with quality of burger. Fries were too soggy and burger was not as flavorful as one would expect a $10 burger to taste. read more

What does it it take to get an order in a timely manner all I see if the staff standing around not doing anything customers are waiting on food nothing is being done don't waste your time here you are better off spending money else where read more

So. Stopped here to try it out. And I honestly should have gone right next door to Jimmy Johns. I ordered a cheeseburger, fries, and a drink... total? $17. Is this place for real? That was for ONE person. Now, the burger was very good. But I can go to a steak house and get a burger for probably a little cheaper. The fires were alright--a little soggy. My soda tasted weird and bland so they are probably running out of syrup flavoring (I got coke). Almost every table was dirty and covered in trash or salt or crumbs. It wasn't too terribly busy either. I'm just overly shocked by the price here. Extremely expensive. read more

$19 for over salted otherwise delicious crisp clean fries, a double burger(big patties) and a large drink! Friendly & fast service.