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    Five Star Auto Sales

    3.0 (6 reviews)
    Closed 9:00 am - 3:00 pm
    Updated 1 week ago

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    Twin City Hyundai

    Twin City Hyundai

    (16 reviews)

    My mom (Linda Barker) has been widowed for quite some time now and going into a dealership to…read morepurchase a car has always been something her husband took care of. Trying to get my mom to go into a dealership to get a car was like asking her to jump into a U boat to invade Normandy (not going to happen). She has been riding around in an old 2005 Ford Focus and with each passing moment saying a small prayer that it will start and get her to where she needed to go whether it was a doctor's appointment, picking up the grandkids, or to the grocery store. Because I live in Florida and she lives in Tennessee I always waited on pins and needles to find out where she was stranded now. Recently her cars air condition went out and there was no way my 66 y/o mother could survive a Tennessee summer without it. My mom is on a fixed income with her retirement and pension like most retired Americans and was looking for something good on gas, low mileage, and that had some features she was looking for. She did not know where to begin so she came to me (her son that is over 500 miles away). I started to look for dealerships in her vicinity and found a car at your dealership that fit her needs. Trying to talk my mom into going to the dealership to test drive a car was like pulling teeth. She finally made it to the dealership and test drove the car I found and she immediately fell in love. The 2012 Hyundai Accent was head over heels what she was driving now. She spoke to the salesman and after much deliberation he said he would not be able to get her into the car for the price she could afford. When she called me to let me know the news it was as if someone had shot her prized horse. I sent an e-mail to Twin City Hyundai outlining all of her demands to include the features and price point she was looking for and immediately got a response from you (Frank Scialdone). After multiple exchanges of e-mails you indicated you were on vacation but would do everything in your power to make sure my mom walked away with a car. You were able to get me in touch with Curtis Gallagher who told me he would be waiting at the door if my mom decided to come back to the dealership. After speaking to my mom and letting her know that the team at Twin City Hyundai was going to do everything they can to assist her she threw her clothes back on and hopped in her car to head that way (again, praying it would start). When she got to the dealership she was greeted by Drew Schultz and they immediately went to look at the two cars she was in love with. After working with Martin Himes in finance my mom was told "Christmas came early" and she was the new owner of a 2012 Hyundai Accent. Every passing minute she was at the dealership she was extremely nervous but Drew Schultz helped calm her nerves as they spoke about the good old days with the Nintendo, Commodore 64 computer, and life in general. He treated my mom as if it was his own grandmother and that made me feel great. My mom drove off into the sunset in her brand new car (It was used and had 20K miles but brand new in her eyes) with a smile the size of the Mississippi River. I want to thank you for taking care of my mom and treating her like family. Sometimes selling a car isn't about making money it is about the pleasant experience the buyer has on the other side of the desk. I am very thankful my mom now has a reliable car that she can pick the grandkids up to take them to get ice cream on the weekends. Your team and your dealership is a blessing and I want to thank you for the bottom of my heart.

    I was hired as a vendor for this dealership to do transportation for them back in September 2025…read more We moved the vehicle quickly for them with no damage and did a great job. We we're told explicitly to email the invoice to Dalton, the General Manager, to get paid. Unfortunately, they ghosted us after the vehicle was delivered. Over the past 8 months I have left several messages, sent emails, and tried to do everything possible to get paid for the work we did but I can't even get a call back. I hate that I have to write this review - I was even hoping we could do more business together. Life is hard enough right now without getting ripped off for doing honest work. I would not recommend buying from a dealership who handles business this way. If they did this to us, imagine what they will do when you buy from them.

    Five Star Auto Sales - usedcardealers - Updated June 2026

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