1. Five Star Moving & Storage

    1. Five Star Moving & Storage

    0

    South San Francisco, CA

    Five Star Moving & Storage

    4.0 (31 reviews)
    Open 7:00 am - 9:00 pm

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    Services - Five Star Moving & Storage

    In-state moving

    Out-of-state moving

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    These guys don't wrap anything!  My couch sitting on the street!!  DON'T SIGN THEIR PAPERS IF THEY DAMAGE YOUR STUFF!!!

    I just recently called these guys because of the five star reviews that I seen on here. Well they must be fabricated because these guys definitely are not professional. I am having to file an insurance claim due to the damages they left me with. I made the appt with a guy named Vivek. For starters, I paid for 2 people to show up and only one guy ended up showing up. The one mover guy then proceeded to try and move everything on his own causing damage to my stuff. A 1000$ dresser that I just bought was dented and scratched up, my 3000$ stainless fridge was left dented and scratched on the door, new front door all scratched up, my new hardwood floor was scratched, and my laptop that was in my nightstand was dented up because they flipped and turned my furniture while bringing it downstairs. So if you want to believe all of these fabricated reviews do so... But if you want the truth and you dont want any of your stuff damaged THEN DONT CALL THESE GUYS!!!!

    Five Star loading at my storage.

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    5 years ago

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    4 years ago

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    7 years ago

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    13 years ago

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    15 years ago

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    14 years ago

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    14 years ago

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    14 years ago

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    15 years ago

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    13 years ago

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    12 years ago

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    14 years ago

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    14 years ago

    These guys are awesome! Fast, great prices and they don't mind stairs. I would definitely use them again.

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    10 years ago

    Excellent service and the truck size was perfect! Would definitely use them again. Also very reasonable prices!

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    14 years ago

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    12 years ago

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    13 years ago

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    14 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    Ask the Community - Five Star Moving & Storage

    Review Highlights - Five Star Moving & Storage

    I talked with Vivek over the phone, and he was very personable and I felt I could trust him to do a good job.

    Mentioned in 13 reviews

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    San Bruno Storage

    San Bruno Storage

    4.7
    (17 reviews)

    I have used San Bruno Storage for years, mainly to store my comic books and toys collection. It is…read moreimportant for the storage unit to be dry with acceptable temperature regulation. San Bruno Storage is an excellent choice. No rot, no mold on any of my paper items. It is important that there is available parking outside at all hours, which makes loading and unloading more convenient. Restroom is available during office hours. Cargo elevator to save yourself some muscle power. Security is important, without disclosing the details lets just say I am happy with the security arrangements. Unlike those big corporate franchises, Lisa is a one person management department, which is the best management. She is the one that handles all the administrative work, answers the phone, replies your emails. The rent is acceptable. Give Lisa a call.

    Of course all things good must come to an end…read more When I first signed on to them, they had only been around for almost a year and barely established. I have been a loyal customer for over 5 years but they no longer value my patronage. They not only raised the monthly rent multiple times (which is expected for inflation) but they also discontinued a discount that I had on my unit since they knew I would be a long-term renter. When I tried to negotiate a compromise, all I received back was pretty much a "Don't like it? Then get out." I hate businesses that don't keep their word. Very disappointed how they've become just like any other public storage location. =(

    ReadySpaces

    ReadySpaces

    4.0
    (7 reviews)

    Had been leasing one of their SSF spaces for a few years. Other than a rodent and spider problem,…read moreit's pretty good and the manager is very considerate and attentive to keeping the warehouse clean. That said, the experience with their corporate office is another story, as I had just called to ask why I still haven't received a refund for November's rent + deposit after ending my lease in October, and it's now December 12th. The woman on the phone was very dismissive and basically didn't want to help at all. Instead, she said that anything that had to do with my lease and/or refund should be discussed with the manager. I tried to explain that I had already spoken to the manager a few times and all he could do is let me know that he would contact billing. Her response was the same: dismissive tone and attitude that made me realize this call with her was pointless. Perhaps it's good that I'm canceling my lease with ready spaces because this isn't the kind of company that I want to work with.

    Since moving in 2022, I have experienced significant issues with Andre, the property manager's…read moreresponsiveness and overall management of the facility. I have been a long time tenant and grew from a 100 sq ft unit to a 2,500 sq ft unit. I have repeatedly reported a broken toilet in the conference room for several months. Despite numerous attempts to contact the property manager via phone, email, and in person, the issue remains unresolved. This lack of attention to critical maintenance concerns poses significant health and safety risks to occupants. It also shows the lack of professionalism and care for the tenants in the property. Property manager is unresponsive to urgent requests. I have made requests for access codes for my employees, pallet rack installations, electricity and forklift certifications. These requests have been consistently ignored, causing significant disruptions to our operations. There is also a complete lack of communication and care. Andre consistently fails to respond to emails and phone calls. When I visit his office, he is often unavailable and claims to be "too busy" to address my concerns and makes it seem as if I am deeply troubling him. Phone calls are consistently redirected to other team members and go unanswered. This lack of communication and transparency is unacceptable and hinders effective property management. I am not sure what he does for months but he is consistently too busy to address any concerns and is in consistent meetings hidden away in his office. It is evident that the property manager prioritizes his own schedule and convenience over the needs of his tenants. His unwillingness to respond to emails and phone calls, and his frequent unavailability in his office, demonstrate a blatant disregard for the importance of tenant satisfaction and the impact his actions have on our businesses. The property manager's lack of responsiveness and disregard for tenant needs have caused significant disruptions to our business operations costing us great financial harm. Delays in addressing maintenance issues, lack of access to necessary resources, and the constant frustration of trying to communicate with him have negatively impacted our productivity and overall satisfaction with the property. I have wasted countless hours of my time attempting to chase this man down to get a response. Given the severity and frequency of these issues, I believe a serious performance review of the property manager is urgently needed. I have effectively escalated the issue to his managers and various other team members in executive level positions and will see if the issue is addressed.

    Public Storage

    Public Storage

    3.1
    (71 reviews)

    Good service, website is very useful and transparent pricing(maybe) clean property and gate always…read moreworks.

    We leased this storage unit for almost a year, but ultimately decided to end the lease due to…read moreseveral ongoing issues and poor conditions. After the first 2-3 months, the lease price increased. Although we were unhappy about the increase, we decided to continue the lease because moving all of our stored items would have been very inconvenient. Another issue was the limited access hours. The storage facility originally closed at 6:00 PM, which was difficult for our schedule. Later, they offered 24-hour access, but with an additional fee. The main reason we decided to move out was the condition of the storage environment. The area is very moist, and we discovered that many of our items had developed mold. Even though we used a lot of moisture absorbers, it did not help. Unfortunately, much of our stored material became damp or damaged. Additionally, we run an event planning business, so access to our equipment is very important. At one point, the storage facility was closed for several days due to renovations without proper notice. The manager insisted that a notice had been sent, but we never received any clear communication about the exact dates of the closure. Because of this, we were unable to access our equipment for work and had to borrow items from others, which caused significant inconvenience. Overall, this experience has been extremely frustrating. It felt like the staff did not understand or care about the impact these issues. Due to all of these problems, we are very unhappy with this storage facility and would not recommend it to others.

    Shamrock Moving & Storage

    Shamrock Moving & Storage

    4.4
    (80 reviews)

    This is my second review of Shamrock Moving: COVID Edition…read more Francisco and his crew moved me a year ago, before the entire world changed. It should really tell you something that when he showed up with his team on my moving day this time -- during a pandemic defined by prolonged social distancing rules -- it felt like meeting a familiar old friend. When the future is unknown and everything seems extra difficult, the Shamrock team is a true bright spot. They are SO experienced in moving: I admire the sequence of what goes in the truck, which is designed to make the unloading as fast as possible. We worked together to agree on a plan for what would be the most efficient on both ends, but also the team spared no effort in tailoring my experience so I wouldn't be left with a ton of unfinished mini-moves inside the new place (for example, always asking which room the heavy stuff should go in, which actually makes such a HUGE difference after they go). I felt heard by each team member and saw how thoughtful they were in approaching my items with care. They are a great team who clearly works well together. Prepare a big tip, because you won't be disappointed. Thank you Shamrock, again!

    I have used Shamrock in the past for my moving needs and never had an issue with items stolen,…read moreexcept for this time! I called Shamrock and told them I was missing a large GUCCI box filled with purses and Matching wallets. I explained to them that the box was in a wardrobe box and packed with pillows along side. I was told they would talk to the 5 movers that were at my home and see if anyone noticed the box!!! Obviously not! I waited a week to hear back from Jose Cervantes and did not file a police report because I was under the impression that someone would admit to taking the box filled with expensive purses and wallets. Finally after 6 emails from me to Kimberly the assistant asking for a response, she responded that the trucks had surveillance cameras and nothing showed a White GUCCI box with black trim!! I asked or the surveillance film and she told me it was not available to her. I highly recommend not using this company for your moving needs EVER! This has been so upsetting as I was extremely generous in tipping each of the movers! It was not just the lack of care they displayed but the way they dismissed my theft brought on by one or many of their workers!

    Five Star Moving & Storage - movers - Updated July 2026

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