I have absolutely nothing but nice things to say about this vet office. I was referred to Five Star from a friend that goes there and have never been to such a great vet before. I've never owned my own dog before and the one I finally got was one that I found on the street. When I took him in, Dr. Stern came in the room and made himself comfortable. He looked over my dog and kind of just sat there petting him, then started explaining to me about the type of dog I had and about his health. I LOVE the fact that he took the time to explain everything to me and I did not feel rushed whatsoever. It's been my experience going to the vet that when you bring in a new pet, they usually try to sell you on tests and extras that you usually don't need. Dr. Stern did nothing of the sort. They have been very accommodating and did not charge for me for any follow appointments to check out my dog who had really irritated his surgery area. I thought for sure they would charge me for an office visit, that wasn't the case at all. When my cat had a bladder infection, they were cheaper than any other vet I had been too and again, did not try to up sell me on any tests. Dr. Stern is a very "try a cheaper method and if that doesn't work, then we'll start running the tests" kind of doctor. Being on a tight budget and with vet costs these days, I can really appreciate that. The one thing about this office is they are not open on Saturdays, but they are open on Sunday's and to me, that is so much more convenient. All in all I love this place and am so lucky to have this office right by my house. read more

So glad to have found this place! We used to go to a different vet in Glendale, but this place came up when we were searching for a vet in Sylmar since we moved to the neighborhood. Their price is reasonable. Very nice, polite, and friendly staff, and my pugs love the doctor! So happy to finally have a vet that I can fully trust. Highly recommended! read more

The reason for 2 star is due to the young lady that vaccinated my dog. I wasn't informed that it was a possibility that my dog could get sick. I called to let them know my dog was acting normal,I was put of hold, the young lady came back to the phone and stated that was normal but if he starts to vomit or have diarrhea to bring him back. My dog stared to vomit, I call back they said to bring him back. Got back to the vet, the young lady that vaccinated my dog stated the reason why I didn't tell you the possibility because you said he is 3. Poor freakin excuse just because my dog is 3 doesn't mean I owned him the entire time. Her attitude was very nasty, saying they are just like kids,at the end of the day each and every time I took my kids to get vaccines I was told what could happened. She clearly didn't do her job.The doctor and the two young ladies that work the front desk were very understanding, Will I take my dog back there, NO because of her NASTY ATTITUDE. read more

Please dont take your animals to this vet on 11/15/20 I took my dog because she was limping and the staff took her in with them and I had to stay outside and during that time I was outside the BET took it upon himself to give my dog a shot without my permission then they brought my dog out after the doctor told me that it was just arthritis and when she came out I put her in the car and we're leaving and all of a sudden she couldn't breathe so then I took her back and they acted like they didn't do anything wrong will they should have never gave her the shot to begin with without my permission so then she couldn't breathe so then I had to put her to sleep because they said she had an enlarged heart Roth it had something to do with the medicine that they gave to her without my permission so please don't take your pet there I took my pet there just for a limp which turned out to be arthritis and that same date I have to put her to sleep I had her for 7 years and then all of a sudden I come home and she's dead. read more

What an amazing center! Very reasonable prices that won't break your wallet and they truly care about the well-being of your pets. Right when I met Dr. Stern for the first time I knew I could trust him and his advice in regards to my pet. My dog recently had to be put down because of his old age and deteriorating health but Five Star went the extra mile and surprised me with a personal card in the mail offering their condolences. I've never experienced that sort of level of care and support from any veterinary center. Again, I highly recommend this place!! read more

I love this vet office. The moment i came in the receptionist was so kind and reassuring. The doc didn't try to overcharge me on useless. I felt like they really cared and wanted to help. read more

This place change my mind and perception about vet. I have horrible experiences with vet bills. This is the first very affordable vet I encounter in my life. This place cares about our companion pets! not greedy money maker place. They also don't try to sell on extra medicine/stuffs you don't need. The staffs are also lovely. Highly recommended! This is a place that has compassionate heart. read more

Actually "Zero" star for two reasons: 1) Not doing the injections. I used to take my dog there for Cytopoint injection (allergy). After the first injection, the allergy was gone. This was when I was next to my dog when getting his shot. The second time, his allergy did not go away, because they did not let me go to the room with him. 2) Increasing fees. They charged me $60 for the first and the second time. Then, they started charging me $75 without any explanation. Fifteen dollars extra, because I wanted to see them giving him the shot? read more

Love this place. The staff is very attentive, patient and caring. Dr. Stern is gentle and puts you at ease. I've taken my Havanese since he was a puppy 4 years ago and I recently adopted a rescue dog, Holly whose just 9 months old and had been abandoned and starved and Dr. Stern couldn't be more compassionate, understanding and helpful. HE'S THE BEST!!! Ana Feliciano Sylmar, CA read more

Amazing place and totally reasonable prices. This vet gets the fact that working class people can't pay 50 dollars for an injection or 60 dollars for a few antibiotic pills. Office call, two xrays for my dog and two meds to go home = 163 bucks. I am very appreciative for the care my dog received today and the efficiency of the front desk. Thanks to all of the staff. read more

I took my little Chianti here, she is great at vets but not every vet is great. This place was great, when i called I spoke to Jacqueline? She helped get me in same day. When I showed up every one was very kind. The Doctor told me what was going on with my pet and made me feel better. I defiantly recommend this vet! I just moved to the area and wanted somewhere comfortable and I felt just that. read more

This is a friendly environment with a knowledgeable Vet and Nurses. I'm able to set up appointments quick, they already know my dog's high energy butt, which I appreciate their attention to their four legged and human customers. read more

This isn't a review, just a thank you to all of you for your patronage, and understanding. We hate when you wait, because no one likes to wait. Sometimes it's unavoidable because some people have more questions than others. We would never want anyone to leave without understanding what is going on. Lastly, we love having the opportunity to care for your pets and we are thankful to have all of you as our clients. read more

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Y'all, I can't talk Dr Stern up enough. Very straight forward and won't charge for unnecessary items and tests. He is truly one of my favorite vets in the business. Thank you Five Star and Dr Stern for taking great care of Cali. read more

If I could give a zero I would. In my opinion my beautiful 11 yr old pom, Foxey. is gone tonight because we took her to this place. This morning she was still able to walk outside and relieve herself. Knowing she was not feeling well (since yesterday) I asked my husband to take her to the vet while I was at work. We thought we would try this place since it was open on a Sunday.. WRONG!! When I got home Foxey was so lethargic. My husband said the Dr said she would be sleepy etc. The Dr never gave her a blood test and said it was a tooth abscess. He gave her injections of Cerenia and Amoxicilln, And now my beautiful baby is dead...So instead of celebrating her making it thru a sickness I will be calling pet cremation services. read more

Dr. Stern was meant for this. He consulted with me and cared for my girl with sincerity, professionalism and skill. His rates are very reasonable and his staff are great. I highly recommend this office. read more

Five Star Veterinary Center - My 10 y.o. girl had 5 skin tags removed. She also lost 6 teeth--word of advice, take care of your pet's teeth! Or else :( - Veterinarians Near Me - Sylmar, California

I've been taken my pets here for a few years now and love it. The Doctor is great and loves to treat your pet with the most natural medications as possible. read more

Brought 2 of my Aussies for OFA certification... It went very well. On my range they are a lot cheaper than other vets from my area... The doctors are very knowledgeable and the staffs are helpful. It's totally worth 50min. to an hour drive from Thousand Oaks. Great job!!! read more

Tried to book an appointment and they aren't taking in new clients in due to corona and I totally understand, so I asked for a reference of some sort maybe a different veterinary and they said no and that they're only doing emergencies so I said my cat needs a tooth extraction and he said "we don't do tooth extractions" ??? It's a veterinary how don't you do tooth extractions... read more

These people are amazing. We've been bringing our dogs here for years and they are always friendly and patient and helpful. The best part is they don't take advantage of you financially like most vets do. I cannot recommend them highly enough, everyone I know brings their pets here, even from other cities. read more

I have been going to 5 star / Dr. Stern for over 10 years. Words cannot express how happy we are with his services. I always make appointments, at times i have waited no more than 20 minutes passed my appointment time. There has been a few last minute same day and they always try to accommodate us. His prices are reasonable. This has been our vet through four dogs ( one Shepard mix and three full blooded Pitt bulls). We have never had Dr. Stern treat our dogs differently or lecture us on Pitt Bulls as one of the other reviews has said. We also take precautions as any dog owner should and we muzzle our dogs right when we are being called into the rooms. This protects our dogs, other animals and the vet. Our Pitts are not people aggressive however, any animal big or small can turn if in pain or scared. I highly recommend Dr. Stern and 5 star! read more

I had a great experience,it was my first time and I was very pleased with the doctor and the nurses they were so sweet and gentle with my kitty and the doctor really looked him over and examined him thoroughly. It was great ! happy with the prices and the time it took. They all loved my kitty ! I was overall very pleased read more

Five Star Veterinary Center - Kalvin my beautiful kitty - Veterinarians Near Me - Sylmar, California

My dog hurt his leg, and I was so worried that I would have to pay a lot of money. The exam was only $45. Also, the doctor and staff were so nice! This is my new go to veterinarian! read more

Do not take your pet to be put to sleep here. Staff and Dr Stern are not very comforting or welcoming. Plus Dr hurt my cat before her final breaths as he spent a few minutes poking her with the needle and she wasnt fully sedated yet. Now i feel guilty as my pet had a horrible experience in its last minutes of life.. read more

5 stars..... and that's a LIE! The office manager is inconsiderate, impatient and has a nasty attitude! It just goes to show you how now a days people DON'T GIVE A CRAP ABOUT CUSTOMER SERVICE OR GENERAL CONSIDERATION OF OTHERS- LET ALONE INNOCENT PETS! Like if you don't like your job, QUIT! Never will I go here again. read more

You would think that this place would be as disappointing as it was Overall they attend your dogs real fast But after doing some research and looking at different clinics and hospitals It's not only over prove but they give the shots that are ment for when they are older not the ones needed at the time To make it worse when they give you an invoice letting you know which ones they got and will get in there next visit they wanna give them a shot twice that is only ment once I love my puppy like if he is my own child and the thought of what could happen to him infuriates me read more

Dr. Stern and his staff are amazing. They are very honest and reasonably priced. I highly recommend Five Start Vet.

Dr. Stern is by far my favorite vet I have been to! He has seen my 2 cats and my puppy. My favorite thing about Dr. Stern is that he's as honest as it gets. He doesn't try and sell you on extra tests/ medicine. He gives you exactly what you need and that's it! His office staff is just as awesome. The girls who work the front desk and administer shots are always so sweet to the animals! I highly highly recommend Dr. Stern and his amazing team! read more

We LOVE Dr. Stearn. He is honest and will always advise what's best for your fur buddy. He is in the business of making your pet better and not taking your money like many other vets out there. read more

Staff and Vet were very nice, but I must say I walked out of there and went straight to the nearest pharmacy. My allergies were beyond bad. This place needs lots and lots AND LOTS of cleaning to do! While I know this is an animal clinic this is by far one of the dirtiest I've been to. I couldn't believe the amount of hair balls on the floor. My black car mat was covered in hair from what my sandals carried over. Some cleanliness would go a long way. read more

Dr. Stern at Five Star Veterinary Center is, without a doubt, the most honest veterinarian I have ever met (and our dogs have had many). Unlike every other vet office we've visited, Dr. Stern does NOT try to sell you unnecessary items -- like special food, vitamins, etc. -- or recommend unnecessary procedures just to raise the price of your visit. We recently took our dog Molly to another vet (when Five Star was closed) and were quoted $1000+ for bloodwork and a procedure. We turned it down and took our dog to Dr. Stern the next day. The visit plus meds cost less than $100, and Molly is now fine. Dr. Stern is compassionate, honest and professional, and his staff are pleasant and knowledgeable. read more

Dr. Stern is a GREAT Doctor! Absoluetly the best. His way of treating my dogs' speaks very highly of him and I am content with the service and care he has for my dogs. The simple fact that Dr. Stern always takes the time to explain everything to you is beyond helpful. The staff is also a great help, really am fortunate to have found this veterinary clinic and wish i had known way before when I had my 1st dog. There are doctors who do not care for the health and concerns we have for our fur babies, Dr. Stern and his staff are absoutely amazing! read more

Great place took my lil man here for a check up and they really made me feel like I had nothing to worry about. I spoke to the vet and he advised me that what lil man was going through was normal. Thank God!! costumer service was great. Made me and my pup (Leo) feel very welcomed! read more

Five Star Veterinary Center - Lil Leo on his first visit to his vet!! - Veterinarians Near Me - Sylmar, California

Dr. Stern and his whole team are very friendly and accommodating. I took my dog to get his teeth cleaned here four years ago and sad to say, I hadn't done it since. I called for an appointment and they got me scheduled. They made sure I knew the preop procedures and are very good with their online messaging. Dr. Stern took the time to examine my dog and chat with me a little bit. The whole procedure including the preop exam was done on one day from about 10 until 3:30. It also cost about half of what I've been quoted at other vets. With all this goodness, make sure you book your teeth cleaning early. They were booked out for about six weeks as they only do it on Wednesdays. Thanks again for the great care! read more

Dr. Stern has been my vet for about 2-3 years now. He's a calm and patient even when I'm panicking over something that has happened to my dog. For example, I noticed my dog kept scratching her face. Dogs scratch all the time so I didn't think anything of it. Then 10 minutes later her whole of her face begins to swell! I took her to Five Star quickly. Dr. Stern informed my that she may have been stung by a bee or wasp (since it was near her mouth and eye it sounded reasonable.) He said should would be ok to take home and wait out the swelling or he could give her a shot to have the swelling go down quicker. I opted for the shot. About 2 hours later I noticed her eye looked huge in her socket. So I packed my dog up and rush her back to him. He saw me immediately and informed me that when the swelling is dispursing that it can look like her eye is swollen. But assured me it was not swollen. He sent me home with a pat on the shoulder and a smile. Great Staff, Amazing Doctor. And when I got my new puppy, the puppy package they had was amazing. Ask about it if you bring your puppy for their check up. read more

We have driven from miles away to see Dr. Stern. He is an excellent vet and a kind man. Prices are reasonable. Emergency appointments can be difficult to schedule only because he observes Jewish Holy Days. He has cared for our sick little cat (epilepsy) for almost ten years. She would not have survived so long nor would she have had a high quality of life if not for Doctor Stern. When she needed more advanced car from a specialist, he referred us to a great Neurologist. We cannot thank you enough. read more

simply the best Vet for my dog. at great prices. I came here refer by another friend will continue to use their services

Cheap kind and they always get me in. I love these guys and so does my dog! I drive all the way from Hollywood just because I like their loving care for my bulldog. read more

We have taken all our dogs here. I love the doctor, He is amazing with our dogs... & always goes above and beyond for them. Most of the girls are very sweet and take care of you & your pet right away.. but I did have one girl shame me for my dogs ears being a bit dirty. Other than that we always bring our pets here. read more

DO NOT TAKE YOUR DOG/CAT/PUPPY/ANIMAL to this schmuck!!! I I purchased a puppy off of craigslist two weeks ago and immediately brought her into this clinic because I thought had mostly good yelp reviews. On the way home from picking her up she had a severe cough and what sounded like labored breathing. The first thing I asked the vet when he came in the room was about the labored breathing And after examining her he stated unequivocally that she was completely fine and had no issues with her heart or respiratory system whatsoever but wanted a fecal sample because he believes she might have worms. Over the course of the next week her breathing is getting worse and worse and she was coughing incessantly and acting extremely lethargic to such an extent that I brought her back into see the vet twice because I was worried about her breathing and demeanor. Both times he stated she was completely fine after "thoroughly" examining her. Two nights ago her breathing One sounded so abnormal and laborious all throughout the night that I brought her for the third time to the vet for him to check her out again and after examining her for 30 seconds stated that she needed to be hospitalized immediately and that it must be because I bought her off of craigslist. Which was a statement he had made multiple times every time I brought her in. The vets name was Dr. Stern. At this point one might've expected an apology or a prognosis or some sort of explanation as to why this is been missed every time before but none was given nor was an apology made. Now my puppy is hospitalized and I'm not sure if she's going to make it through the weekend and I attribute the portion of that to the genius over at five star veterinarian clinic. Looking back I'm not sure if the guys autistic or retarded or just Calais I'm not sure which one I'm going with retarded. Either way if you want you I do not care about your pets well being And want to be reprimanded for where you purchased or did not purchase your pet then by all means this is a great place! However if you are concerned with your pets will be in and are not looking to bury your pet in the near future I would suggest you avoid this clinic and the rockstar veterinarian Dr. Stern. read more