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    Five Star Veterinary Center

    4.1 (193 reviews)
    Closed • 8:00 am - 12:00 pm, 2:00 PM - 6:00 PM

    Services - Five Star Veterinary Center

    Pet physical or wellness exam

    Pet vaccinations

    Five Star Veterinary Center Photos

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    Recommended Reviews - Five Star Veterinary Center

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    Reviews With Photos

    Momiji after surgery
    Maryann G.

    This review is long overdue , but well deserved. I can truly say Dr. stern was the best doctor and will be missed. He was not only compasionate but honest as well and loved animals as much as we love our fur babies too. I was a bit skeptical in coming back, but Im the type of person that gives people the benefit of the doubt. I'm glad I did, because not only the staff was amazing. But Dr. Min went above and beyond to make sure my 3 fur babies were taken care of. Dr.Min went above and beyond with my maltipoo (Momiji) to make sure his surgery was a success and his healing process went smoothly. I wanna thank Dr. Min and her sister and staff. Thank you soooooo much and our Fur babies will remain a loyal patient of your's and will not go anywher else. I wish I could give Five Star Vet more than Five Star. I give them !00 stars **************** Thank you again! We love you guys!

    Mika our Chihuahua mix
    Dustin I.

    We take our 3 dogs here for their yearly medical checkups with Dr. Min. Recently our Maltipoo had to have surgery to remove a growth on his eye lid. Also we had them pull out some rotten teeth while he was knocked out. Surgery went very well and we are back after 2 weeks for a follow up. The doctors and staff are very friendly and caring. Thank you so much Dr. Min & 5 Star Veterinary Care. We definitely recommend them for your fur babies.

    Took my dog here after the San Fernando vet hospital did absolutely nothing and couldn't have been happier. They catered to my dogs special needs and interacted so well with her. They talked me through the price and helped with my budget. The lady at the counter was super nice and the one who helped with the medication was so thorough and professional. I'm so happy I found this place. Thank you guys for taking care of my dog so well!

    Lily with her toys
    Daisy M.

    Both good and bad experiences have come from this Veterinary. For starters, I have been coming here for years to get all of my 4 dogs their vaccines. They have been great and we have never had a problem. Until my puppy was diagnosed with a CKD, Congenital Kindey Diesease. My dog Lily (1 year old) had been showing abnormal signs. She was skinny, would not eat a lot (sometimes she wouldn't eat at all), would throw up, consume a ton of water, vomit every now and then, would be depressed, would constantly get itchy bumps and lumps and always hurt her shoulders. The first time I explained all this to the doctor he gave me medicine for her itch that worked for two weeks and then stopped working. I took her back and after some tests, out of the blue they said "your dog has kidney failure. You have three options: take her to the hospital literally right now, put her to sleep, or take her home and wait for her to pass away." I was completely caught off guard. Nothing was sugar coated; everything was so subtle. The only thing I could do was ask "are there any other options?" and break down to tears in my car. The vet, Dr. Alexander Stern spoke to me over the phone. He said "I really think you should consider putting her to sleep. Trying to treat her illness is like a shot in the dark. It could cost you $5-10k dollars. She needs her kidneys flushed and even that cannot cure her." The nurse told me to go home and "process" everything and come back when I was ready. She took my payment and told me "we close tomorrow at 2pm, just to let you know." I thought.. they want me to put her to sleep tomorrow??? After hours of crying my eyes out, I did my research. I kept looking for positive things. I asked a friend's vet for a quick consultation based on the blood work. She recommended to go to a different vet, get an ultrasound, urinalysis, and blood work again. I went to a different vet (Thrive) and without giving them any explanation, they said they needed to do all the tests my friend's vet recommended. I approved and two days later they called me and told me to rush Lily to the ER to get an ultrasound. I went to Access Specialty Hospital where there is actually a Nephrologist (I did a ton of research). I actually already had Lily scheduled with him in late December (that was the earliest available). Ultimately, they said Lily's kidneys are abnormal but not life threatening. She will end up living a shorter lifespan but with treatment she can be with me a little longer. She has been taking special medication, prescription food, getting blood work, taking supplements, and over the past month, her blood work has improved so much and she has actually gained a little over a pound which is amazing. She eats normal and now she is super energetic and looks very happy. She has not hurt her shoulders since and she is no longer depressed. From the expenses with Five Star to the new Vet to the hospital ER visit along with her routine blood work and everything has cost me around $1,600 compared to $5-10k that Dr Alexander Stern had said. I am sooooo glad I did not take Five Star Vet's suggestion of putting her to sleep. I still wonder why they jumped so quickly into "put her to sleep" mode instead of offering me multiple alternatives. I am assuming they mainly treat people with low income and they automatically assumed I would not be interested in other alternatives or treatment because of the price? Or maybe he is not a good "long term" veterinarian. I don't know, they were very good with everything else with my other dogs. I am not rating this a "1" because of how they have been good to me in other situations. However, with Lily, I felt they didn't put effort and were like "either she is rushed to the hospital NOW or you put her down NOW." Of course, they gave me time to think about it but still. It was a stressful and hard situation. I will probably still come here for yearly vaccines but Lily has her own treatment plan elsewhere. I thank them for seeing all the signs and for the proper diagnosis for Lily. They were able to find the problem, they just didn't handle it the way I would have preferred. Where Lily would stay here with me.

    Pippi the cat.

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    8 years ago

    Took my baby here for the first Time, The Dr and the staff were awesome, very friendly and caring environment.

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    13 years ago

    Kalash has always been taken care off in this location, its close to home and their service is amazing! I highly recommend this place.

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    8 years ago

    I'm taking my dog each year for his annual shots and they are very professional and the price is great.

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    11 years ago

    Always reasonable, no BS and no up selling for your pets comfort. I drive from Valencia and pass numerous vet offices to drive here.

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    12 years ago

    Very happy with this veterinarian office. Dr. Stern is upfront and honest. The staff is nice and the prices are affordable.

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    Page 4 of 5

    Ask the Community - Five Star Veterinary Center

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    Review Highlights - Five Star Veterinary Center

    “Dr Stern and his highly-qualitity staff are knowledgeable, friendly, compassionate, and reasonable.”

    Mentioned in 72 reviews

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    Foothill Vet Clinic - General Pricelist

    Foothill Vet Clinic

    (97 reviews)

    Sylmar

    I can't say enough good things about this clinic. We've brought two of our dogs here for their full…read moresets of vaccinations (and it was easy to get copies of their vaccines ). We also recently used their cremation services for three of our beloved pups. Every single experience has been handled with such care, professionalism, and compassion. The staff are gentle, understanding, and genuinely love animals -- you can feel it from the moment you walk in. They made the hardest moments a little easier and the routine visits stress-free. I'm so grateful to have found a clinic I can fully trust with both the happy and the heartbreaking parts of pet care. Highly recommend them to anyone looking for a kind, reliable, and affordable veterinary team.

    Foothill Vet Clinic has been serving the SFV area for quite some time now. It has expanded within…read morethe same location, making it spacious for us visitors. They are still next to the pet shop. There was a line today upon checking in, however, it sped along well. This review is once again, for their vaccine services. I have not encountered an issue for these services. Thankfully, I haven't had the need to utilize the medical services for my pets, so I can't comment on that part. With that being said, vaccine wait time is a breeze once you are in the system, the techs are very nice toward my pets and pretty quick at administering the vaccines. They give you your vaccine receipt after the shots are given with post care instructions printed out. Thank you!

    San Fernando Pet Hospital - Sage in the wait area

    San Fernando Pet Hospital

    (226 reviews)

    I have been bringing my pets to San Fernando Pet Hospital for over 30 years, and I have always been…read moregrateful for the level of care that Dr. Makkar and his staff provide. Six years ago, my female cat needed emergency surgery, and they were able to save her life while keeping the cost far below what I was quoted elsewhere. More recently, I had to bring my male cat in for an urgent medical concern, and once again he received excellent care at a price that was significantly more reasonable than the emergency hospital. What sets this practice apart is that they understand that quality veterinary care should be accessible. It is not simply about saving money, t is about giving pet owners options so they can provide the best possible care for their animals without being forced into financial hardship. As a full-time nursing student caring for two senior cats, I truly appreciate having a veterinarian who works with pet owners while never compromising the quality of care. The staff is consistently kind and helpful. During my most recent visit, after being up all night in the ER with my cat, the receptionist even brought me a cup of coffee. It was a small gesture, but it speaks volumes about the compassion and dedication of everyone at this clinic. I highly recommend San Fernando Pet Hospital to anyone looking for knowledgeable, compassionate veterinary care at a fair and reasonable cost. They do not nickel and dime you, they do what is best for your pet, and they always try to work with walk-ins. There may be a wait, but that is not only to be expected anywhere, it also comes without the ER cost.

    Brought my precious little baby here for her yearly exam and her vaccines. There was a little bit…read moreof a wait about three hours and they called me when it was time for me to come in. The staff is really friendly and the prices were decent.

    Shadow Hills Pet Clinic - Ollie

    Shadow Hills Pet Clinic

    (230 reviews)

    Sun Valley

    I've always been so happy to have Dr Mohan for my veterinarian!…read more He's kind and patient and very knowledgeable. His associate Dr V is also great!

    Our cat was seen by Dr. Varun Prabakhar for a routine vaccination and was taken into a separate…read moreroom for the procedure. When he was returned to my husband, we were told he might have a reaction for a few days. What followed was not a mild reaction. Our cat came home unable to stand, refusing food, clearly in severe pain, and urinating on himself. He had previously received the same vaccine without any side effects. We contacted the clinic immediately and were repeatedly told this was normal. It was not. After four days of watching our cat in agony with no improvement, we called again and were offered a visit with another veterinarian. At that appointment, we were reassured that everything was fine. The veterinarian manipulated his leg to demonstrate that nothing was wrong and even suggested unrelated care. Meanwhile, our cat continued to suffer. After about a month, he was still severely limping and in obvious pain. We called multiple times. When we were finally able to speak with someone, it was suggested that he may have had a pre-existing condition, which was absolutely not true. We then sought a second opinion. An X-ray immediately revealed a broken hip. We were asked whether he had experienced major trauma, such as being hit by a car. Our cat is strictly indoors and had no access to anything that could explain such an injury. Because of the delay, our cat endured prolonged pain, had to be confined for an extended period, and developed additional strain and arthritis in the other leg. We also incurred significant out-of-pocket expenses. We reported the case to the veterinary board. Afterward, Dr. Prabakhar called my husband expressing concern about the situation and potential consequences. The difference between what we were repeatedly told and what was ultimately discovered is devastating. Our concerns were consistently dismissed while our cat was suffering. Based on this experience, we strongly warn other pet owners not to trust this clinic with serious medical concerns and to seek immediate independent opinions.

    Granada Veterinary Clinic - Nicky Boy, happy to be home!

    Granada Veterinary Clinic

    (105 reviews)

    Mission Hills

    I've been bringing my dog, Luca, here for about a year now, and I truly can't say enough good…read morethings about Dr. Galdjian and her entire team. From day one, they've been incredibly kind, attentive, and knowledgeable. It's so clear that everyone here genuinely loves working with animals, and that level of care and compassion makes all the difference. Every visit feels thorough. They take the time to answer my questions, explain things clearly, and make sure both Luca and I feel comfortable and not rushed. One thing I especially appreciate is how fair they are with pricing. Dr. Galdjian is very direct and honest, and I trust her completely. She'll tell me when something isn't necessary so I don't spend money on tests or treatments that aren't needed, but she does it in a way that never feels dismissive. She really listens and takes my concerns seriously, which is so important. It's rare to find a vet I trust this much, and I honestly can't imagine going anywhere else. I'm so grateful I was referred here and would highly recommend this team to anyone looking for exceptional care for their pets.

    I took my German Shepherd there for the first time as she had a gum infection. The price for a…read morefull blood work up and fecal testing was very reasonable compared to my former vet. Once the antibiotics cleared up the infection, she was put under for a tooth cleaning and fortunately she needed no extractions! I highly recommend Granada Veterinary Clinic!

    Roxford Veterinary Clinic

    Roxford Veterinary Clinic

    (120 reviews)

    Sylmar

    Our family loves Dr. Long along with the entire staff at Roxford vet. She has been our family vet…read morefor 20+ years. From pups until we had the candle lit on the counter asking for silence because someone inside was saying their goodbyes. She has guided us through entire life cycles of our previous fur babies, as well as our present ones. I cannot imagine trying to establish vetcare elsewhere. Thanks Doc!

    I was going to have my dog spayed here, but I had some extenuating circumstances come up and I…read morecontacted them the day before her appointment to postpone. I was told I would have to pay another $100 deposit to reschedule, and lose the $100 deposit I already paid to book her appointment. Their refund policy is 48 hour notice, but again I had extenuating circumstances come up, but they didn't seem to care about that. So...I will be getting my dog spayed elsewhere, and they have lost any future business with me because I don't think it's fair under the circumstances and because I only was postponing it, I wasn't canceling it altogether, not until they penalized me for $100. I'm giving them 3 stars because of past experiences with this clinic with other pets I've taken over there in the past, and the vet was nice and compassionate then, but to me this $100 penalty for just wanting to postpone to me is unreasonable (I was scheduled for a surgery that same week and wouldn't have been able to fully take care of my girl while we were both in recovery and I thought I could postpone my procedure at the time I made her appointment). I found out later that they didn't want me to postpone my procedure (heart related) and I was freaking out about how I was going to take care of her during her recovery. There was urgency to get her appointment at the time I made it because I was afraid she was pregnant and it wasn't good for at her age to be. I found out the day before her appt that she isn't pregnant, so I was relieved to be able to postpone her surgery until I am recovered from mine and can properly take care of her.

    Gemcore Veterinary Services

    Gemcore Veterinary Services

    (512 reviews)

    Chatsworth

    On December 1, 2025, my pup looked at me, and I knew it was time. Our family had called upon Dr…read more Gonzalez before, so there was no question in my mind who to call again. Unlike our previous experience where we were able to book ahead of time and plan for our pup's passing, this was a circumstance where our baby needed immediate services -- his body was failing. Once I saw our senior 13-yr old pup was telling me it was okay, I called Dr. Gonzalez at 7pm. She was at our home by 10pm. Our pup had been sick for several years, and in that last week, our primary vet had already told us his health was declining, so we at least knew the end was near. And I had already mentally prepared to be strong and let him go when he needed to -- so I had Dr. Gonzalez's number on hand. We live in an apartment building, so we reserved a spot for her in our lot as close as possible to an exit. She came upstairs to our home, and she had brought all her equipment. I had already imagined how I wanted this experience to go for my once in a lifetime soul pup. I sat on his favorite place on the sofa, and I had him in my lap. Dr. Gonzalez gave me a pee pad to wrap around him within the blanket understanding there could be an accident in the process as his body released his spirit. I had a candle lit. I had soft music playing. We had low lighting on to honor what was about to happen. Dr. Gonzalez was also super accommodating to our 2nd puppy who was curious about her and wondering what was happening to his big brother. She didn't shoo him away -- she invited us to keep the puppy around so he can know his big brother was about to pass on. She gave us time to speak to Nuxx, love on him, and then let him go. Then, it finally happened. And Dr. Gonzalez stepped out of our apartment for awhile, giving our little family time to grieve, sob, and hold our baby close. Our puppy sniffed him too and said his goodbyes. Then she came back, and she asked us if we wanted to be the ones to carry him out or she was happy to do so. My husband carried him, myself and our puppy followed along -- felt like a procession down our apartment hallway. We got to Dr. Gonzalez's car, and we gently placed our baby's body in her car, and said our goodbyes again. Then...it was done. Throughout the experience, Dr. Gonzalez was so incredibly supportive, gentle, understanding, and patient. What else can you ask for when such a heartbreaking thing is occurring? When a spirit is literally fading in your arms? I am still not over losing him, but at least I know we gave him the most peaceful send-off we could: in his own home, in our arms, surrounded by so much love. If / when we need to go through again, I will continue to call on Dr. Gonzalez. RIP Nuxx.

    We are grateful to Dr. Gonzales at Gemcore for helping us through one of the most difficult moments…read morewe have ever experienced. Dr. Gonzales was professional, compassionate, and helpful. She took the time to explain the euthanasia process clearly and gently, answered all of our questions, and helped us understand what to expect. Having someone so patient and caring with us during such an emotional time meant a great deal.

    Community Animal Medicine Project - The look on our dogs' faces when we ask if she wants to go get a shot.

    Community Animal Medicine Project

    (161 reviews)

    Northridge

    Came here Saturday to bring my puppy for her first set of shots and had the best service here. They…read moreallow puppies as young as 6 weeks to get their first set of vaccines. I walked in, filled out the form, and waited for about 20 mins with no appt. The girls that helped me out were so sweet and helpful. They took Apple Pay as a form of payment which was super convenient. The waiting area itself is kind of small, but they having some seating outside as well. The parking here gets packed as well. I had to park on the street and walk about to 2 mins to get there, so it wasn't anything crazy. Overall, great experience! I've been recommending this place to everyone lately.

    It was a pop-up location amd i appreciate the online image was accurate about times and location…read more Place used to be a BFAS so there were several parking spots (about 15) in the lot. Kind of disorganized since people didnt really line-up like instructed, and staff member wasnt keeping track of who came first. So I would recommend, if you can, going with someone so that one of you can get the form to fill out and the other can hold your pet. Just from experience, since mine was too anxious to get close and then some people didnt leash their dogs/kitties. But I came and received my pups low cost vaccines and the vet(vet tech?) was super gentle with her. Pretty much took only 45 minutes. And I received my booklet and receipt of the services I took. They accepted cash and credit card. Please note, credit card use has an additional charge.

    Five Star Veterinary Center - vet - Updated September 2026

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