They helped get our old Prius back to working but not pretty at a reasonable price after the teenager crashed it. They did a great job last time, so now I'm back here for the full service after someone rear ended our new vehicle. read more

My car was rear ended and I saw this local shop with good reviews so I decided to try it out. They were friendly, professional and handled everything from the insurance company to the rental car. I dealt with Leo. He was very nice and kept me in the loop as to the progress of my car. They did a great job. I would definitely recommend them. read more

Brought my Toyota Tacoma in for repair and the staff here is so nice. The job was done in about 5 days and I couldn't be happier. The price was also very honest and fair! Next time someone hits my truck again, I'll be coming here. Thanks FixAuto-CV. read more

If you have to seek the help of an collision expert, these are the folks you want to see. I've brought my car here twice and each time the service has been nothing short of perfect. I have a rare car and worry that it won't come back perfect, but each time it has! The guys that work there are great communicators and let you know what's happening each step of the way and what makes it even easier, is that they work with a variety of insurance companies and the rental car transition is flawless. Usually taking your car to get repaired is a pain, but Fix Auto makes it seem like a blip on the radar. I won't take my car anywhere else but here! read more

Took my car in on a Monday for an estimate, brought it back in on Tuesday, and they were done with the repairs by Friday afternoon!!! They had to replace my front bumper, fender, headlight, and liner, and it was done within a week. The last shop I took it to for just a bumper replacement took 2 weeks for the part to arrive, and then another 1 1/2 weeks to finish the repair. Alameda Collision made it such a breeze. They even email you updates on your car, and they can drop/pick you up to/from the shop. Would definitely come back for any other auto repairs. read more

I got into a car accident and took my car here through my insurance to get fixed. Leo helped me and was so wonderful and helpful every step of the way. I was updated on my car very often, and Leo was very open about what they were doing, and detailed in explanations. They even cleaned the inside of my car and left goodies like candies, pens, and cup holders! I would definitely make this shop for my go-to auto repair needs. Thanks Leo, and thanks Fix Auto! read more

This company has such a high rating I wondered whether it was legitimate. It is legitimate. This company did a fantastic job on my car. I have a Corvette with a very special color and it was damaged by a truck that parked beside me. I wanted it to be fixed really well. The job was done so well I can't even tell it was ever damaged! I couldn't be more happy and was impressed by the caliber of workmanship. The owner is such a nice guy and he deserves every great review he's received. read more

My Honda Civic 2016 was hit while parked. The bumper, fender, and highlight was damaged. I took my car to Alameda Collision Center on Thursday after seeing it on my insurance's guarantee list and yelping the place to see the great reviews. When I got there, Russ was a great help. He took a good look at the damages, took some pictures, talked to me about the next steps, and told me the estimate price along with how long it will take. He told me to come back on Monday to drop the car off. I told him I start work in about 1.5 weeks and would like it to be finished before then if possible so I left my car there and told him to work on it if there is time. Since I drove from Union City to Castro Valley (30 minutes drive), I asked for a ride to the bart to take public transportation back home (this auto center has a car that drop you off at Bart!). Instead, they gave me a 30 minutes ride back home since I didn't have anyone to pick me up from the station. Awesome customer service! Over the next few days, Russ gave me updates on my car, ordering parts, and info on my insurance. In one week, my car was return to me in brand new conditions. In addition, Russ provided me with souvenirs and a folder with all the information in it; for future use if needed. Alameda Collision Center completely blew my mind for their service and repairs. I am extremely happy with the results and will definitely recommend them to anyone. read more

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Excellent craftsmanship, and the best are the people woking there. They do go above and beyond their call of duty. First, a year ago they repaired one of my vehicles which the insurance called "totaled" after a minor fender-bender just due to the enormous cost of the original parts. Mr. Leo Popa did everything to keep the repair cost within our budget, and after the repair the car is again as good as new. Now I went there just to get an estimate for a loose exterior molding on my wife's car, and instead it was fixed within a few minutes gratis! I would definitely recommend them to my friends and family. read more

I brought my JEEP Grand Cherokee in after a collision and was treated to the best customer service I have ever received. From the moment I spoke on the phone to the fabulously amazing Russ, everything good fell into place. He is very good at calling to make sure that you know your car is being cared for and immediately follows up with any changes or issues. His office staff always had a friendly, welcoming smile and their waiting room was nice, clean and comfortable with a television. His mechanic was also friendly and would answer quick questions. Best part...they made sure my car was vacuumed and spotless! I don't want to have another accident again, but I would feel better knowing that I could count on Russ and his crew to make the ordeal painless. read more

Went in to get an estimate on some scratches on my car as it has been used as a BART car for the past few years. Spoke with Leo and told him what I was looking for. He went out to take a look at my car and saw all the nicks and scratches I was talking about. He told me to wait a few minutes and he went back into the shop. I thought he was going to write up a quote, but after about 5 minutes he came out with a bottle and some rags. He said most of them were not very deep, so with a little rubbing, they could be taken right off. He went around the car and for each scratch, he was able to clean it up. How many shops would do that???? He did note that there were a couple of areas that were pretty deep, so he wouldn't be able to clean it up, but it he did give me a quote and let me know what would be involved. He was very detailed about it and let me know of my options if I wanted to try to bring the cost down. He showed me the shop's work and told me how long it would take to repair the scratches. Was very impressed with his honesty and willingness to help me out. I didn't use them this time, but will definitely use this shop for any body repair needs. read more

I got rear ended and after that my car did not look too pretty. I was referred here by my insurance and I'm so glad I was! These guys made my car look brand new, leaving no evidence of the accident. They even fixed up and polished my rims and I'm just so happy with the work they did. Definitely would recommend them! read more

My car was hit while parked and my insurance recommended this place. Scheduling appointments with them is very simple and they are very good about explaining all costs so do not worry about them overcharging (they show all costs of parts and labor on the screen in front of you). The day that I took it, my car's front passenger door would not fully open due to the dent, and for no charge they adjusted the front fender to prevent further damage and allow me to fully open my door until my appointment. When I finally picked my car up on Friday around 5:25, immediately after driving it a check engine light came on (which is very common when work is done on a car). Of course, this was very annoying for me and since they were about to close I figured they would turn me down and tell me to come back but they actually took their time to check what the issue was! I ended up being told that my car was safe to drive and then to come back Monday if any lights came back on. Came back on Monday and the guy took his time to fix the light, even took it out for a test drive and he came back with a washed car lol! Overall, if you are looking for a place with excellent customer service this is your place. read more

Had approximately $2,000 damage to my car after hitting a pothole on I-40 near Flagstaff, AZ. Allstate said the "accident" was my fault(?), any claim over $1,000 would be reported to DMV, put points on my drivers license, so I elected to pay out of pocket. Best thing that ever happened to me (actually, to my car)! These guys are not only good, but they're prompt, communicate extremely well, do top notch work and ended up billing me about 10% less than their original estimate (and Allstate's). If your car needs body work, painting or has been in an accident, give these guys a shot. Really, really good! read more

Quoted an extreme amount of money for the smallest "scratch" on my front bumper. I got a second opinion...turns out it wasn't a scratch, it was paint that just needed a buff and wax!! My car now looks as if nothing was ever there. Get second opinions then decide on your next step. read more

Amazing service!!! As soon as I walked inside I was attended to right away. Despite there being so many cars outside, they helped me right away and was actually able to get my request done within minutes (lightbulb change in headlight). Prior to this I had bought the lightbulb at Auto Zone where they said it would take too long to change. I then went to Boulevard Auto down the street and after looking under my hood said it would require a lot of work and cost around $50. They also told me to come back in an hour. Fix Auto did it for FREE because it only took them literally 2 minutes to change. Special thanks to the guy with the beard who got this done, sorry didn't catch your name ‍ but great customer service!! This will be my go to auto repair spot going forward! read more

This business and the people that helped me deserve ten stars. From start to finish Ricky and Martin went above and beyond to make sure I had the best experience with the issue with my car. I needed my right side mirror repaired after a hit and run and they made sure everything turned out perfect. They were kind, attentive, and professional. Definitely recommend this place. read more

Professional, courteous, communicative and wonderful workmanship! These guys know how to deliver! I was rear-ended and needed to get my baby truck fixed up! Poor thing had the bumper pushed down and in. Looked on Yelp and saw this place had great reviews. Met Ricky, Leo, Israel and Martin and felt good about my decision. I let them take care of my baby and when I came back, she looked brand new! She looked so beautiful that I fell in love with her all over again! Throughout the process they were all very informative and communicative about the estimate and status of my baby. Super happy that I chose this place and came here! Thank you all so much for your great work and making my baby beautiful again! Wishing you good business and a great holiday season! read more

Great experience with these guys. I worked with Leo to fix up a few minor scratches and to get a small dent repaired on my car. He was very easy to work with, very professional, and made me feel like my job was the size of any large one when it was pretty small. He fit me into their schedule relatively quickly despite being busy and a little shorthanded. I would highly recommend them to anyone looking for a body shop in the area. read more

These guys are super nice. They kept me updated on the progress of my car. When it was finished I was pleasantly surprised that it was detailed in and out! read more

The guys here were professional and fast! I dropped my car off Tuesday and received it Friday(4 days early)! The results were immaculate, like brand new again and I couldn't be happier with the job they did! Thanks, Fix Auto! Highly recommended! read more

Great, honest, efficient and fast.. they won't cheat you here and are amazing people that helped fix my car from start to finish giving me updates every 2-3 days read more

I brought my car in mostly for a consultation. My bumper was partly hanging off but I was hoping for a repair without replacing the bumper. Jose put it up on the rack, did a quick fix, and I couldn't have been happier. And NO CHARGE. I was so grateful. Give him a try if you need body work on your car. And he's local. read more

My car was hit by an object that flew out of a truck on the freeway and Fix Auto was on a list of body shops my insurance sent me. They were the only ones that had 5 stars so I went with them. From the time I got the quote to dropping off my car and picking it up it only took 1 week which was much faster than I expected. The guys who work here are all extremely nice and helpful and their text message updates through the entire process was awesome. I was also extremely surprised how my whole car was cleaned on the inside and out. Felt like I got a brand new car off a lot. Would 100% recommend this place. read more

I was rear-ended and with that all the other headache stuff that comes with it. However, going to Fix Auto was so easy and seamless. I felt I could trust them and Leo was great at keeping me apprised to the condition of my car. It was my first time coming here and if I ever need to (x fingers) I'll definitely come back to Fix Auto. read more

I just went to Alameda Collision in Castro Valley for the 2nd time. They did a great job on my Mustang with my first visit . Recently, someone hit my Infiniti and they were the first place I thought of to do the repairs. Russ did the arrangements with the insurance so that saved me some time. They also went out of their way to pick me up and drop me off which I really appreciated. read more

Super impressed, and relieved to have my "Beast" (2011 Jeep Wrangler) back! After being struck by a fellow "driver" attempting to make a U-turn in front of me, I had minor, but costly damage. My research paid off, and Alameda Collision Center came through for me in more ways than I expected. The other parties insurance wouldn't pay for two (necessary) additional days, and ACC helped me out! Such a sweet and awesome gesture, and I'm certain that's why they have such an excellent reputation. Leo took care of me throughout the repair - great communication and understanding! If I could, I'd rate higher, but 5 is the limit! read more

I managed to bump my tail light in a parking structure, shattering part of the plastic cover and killing the left turn bulb. After reading the review here, I chose to go to Fix Auto and I am not sorry! Leo is an absolutely wonderful man who gave me a very reasonable estimate and ordered the needed parts and told me he would call when they got in. When I came back he said it would take no longer than 20 minutes and I waited there, having a lovely cup of tea. No more than 15 minutes later my car was ready to go. Leo is a perfectionist and he even insisted on straightening out the tiny dent next to where the tail light was bumped. I hope I never need Fix Auto's services again, but if I do I wouldn't go anywhere else! They are hands down the best auto repair place I have ever used in 45 years of owning cars!!! read more

On my way home from a road trip a big rig blew a tire and dented my hood and scratched up the right side of my car. I did not know how bad the damage was until Martin from the shop took a look. He pointed out dents and scratches that I had not even noticed. Russ at the front desk made dealing with my insurance easy and the paperwork took no time at all. My experience at (Alameda Collision) was seamless! From meeting with the adjuster to having a car to accommodate my commute while mine was being repaired. I was updated on the progress they were making on my car and it was done earlier than expected. My car looks great! (Alameda Collision) did quick work and I will be going to them in the future for any work I need done to my car, as well as recommending it to friends and family! read more

I would highly recommend Alameda Collision for any body repairs. I Had some work done on my right fender and they did an excellent job! Very professional, friendly and did the work in a very timely manner. In fact it's better than new! Do yourself a favor and get an estimate before you you get any repairs! read more

Fix Auto Castro Valley - Body Shops Near Me - Castro Valley, California

A++ Experienced staff who are professional, friendly, knowledgeable, and they follow through. Great customer service. Seems like a well run business with quality people. Very very satisfied I decided to go with Fix Auto. read more

By far the best experience I have EVER had dealing with my repairs to my vehicle. My Camaro was hit by a "flying cone" on the freeway and it gave me a pretty descent size dent in my lower right front bumper. I submitted my claim to my insurance and I was provided with a list of body shops. I have worked with Caliber Collision in the past and I had absolutely no interest in going back to them so I was hoping I would run across a shop that had excellent reviews. I ran across Fix Auto, and I am so glad I chose them. Their yelp reviews won me over and it was a plus they were local Castro Valley which was convenient for me. From the moment I arrived at the shop, they immediately greeted me with smiles. My service advisor was Leonard Popa, he was great. Easy to talk too, friendly and knew what he was doing. The estimate process took about 10-15 minutes. I then made arrangements to drop my car off another day and they estimated 3 business days they would need my car. They were 100% solid on the estimated time it would be ready for pickup. I was beyond pleased with the outcome of my vehicle. They not only fixed the dent but also did some touch ups to my whole bumper that were not related to my incident. My car felt completely brand new. Not to mention I don't think I ever had a Car Wash so well detailed before in my whole Camaro life. Not even the fancy car washes had washed my car this good. I felt like asking if I can come back for the car washes :) If I could give them 10 STARS I would. From the customer service, to the professionalism, to the detail of the car, to the whole process was OUTSTANDING. I highly recommend FIX AUTO CASTRO VALLEY for your service needs. They take great care of their customers. Now I hope nothing on the freeway ever hits me again, but if I ever run into any bad luck again, I know where I am going. read more

Alameda Collision in Castro Valley is on the Boulevard on the corner of CV boulevard and San Miguel Street. Such a convenient location as there aren't many good body shops in that immediate area. I was referred to the shop through a friend and was so happy that I ended up getting the work done there. Arthur (junior) and Martin really made the process as painless as possible. Arthur walked me through all of the insurance processes step by step and kept me in the loop the entire time. I was originally told it would be a 5-6 day repair but they got it back to me on the end of the third day, which was a welcome surprise to say the least since I was missing out on my carpool lane access stickers while it was in! Martin even stayed late that evening while I fought south bay traffic so that I could pick up my car well after (1 hour +) closing hours. These are truly stand up guys who always put the customer first. My car looks brand new again and I couldn't be happier with the quality of the work! I hope I never get into another accident, but if I do I can assure you I'll be visiting Arthur and Martin again at Alameda Collision in Castro Valley! Thank you for all of your hard work guys! Bridget Gilmore 2012 Honda Civic GX (compressed natural gas vehicle) read more

Everyone at FixAuto is awesome, they have great customer service and are very professional. They were upfront about how long the work would take and delivered on their promise. read more

Had a semi's retread kick up on a freeway and tore up the front part of my car. Received a friend's referral to come here. Leo and his colleague are two of the best when it comes to customer service. Extremely amiable, patient, and offered great service. They kept me updated throughout the entire process and did a great job with the rebuild of my car. Highly recommend them to anyone. read more

I got a very good service from Isreal who took my car into auto shop the next day. Not only it's fast service, Isreal helps me keep my cost down to fix my car. At Fix there's a car rental service while my car was in the shop. Isreal gave me a ride to Enterprise Car Rental. When I picked up my car, I could leave my rental car at Fix. Very convenient and very good service. My car looked great after the work. I would recommend this auto shop to anyone. read more

This place was one of my insurance's preferred providers. I chose them from a list based on their yelp reviews and glad I went here! Friendly staff, walked me through every step, and job done in a few days. They also helped me with calling for my rental. The person who helped me was named Ricardo I believe and I highly recommend working with him. read more

Due to some unfortunately events I've had to go to Alameda Collision Center twice (formerly JimNic) and each time I've been blown away by the customer service. They treat their customers like family and do what they can to work for you not for your insurance company. Both times that I went here, I took my bad situation and tried to make the best of it by picking some of my own car parts. I asked if I could order my own OEM headlights and taillights from a different model year that was compatible with my vehicle as well as aftermarket mudflaps and they were 100% accommodating. I also requested that they try to find used OEM parts as opposed to the aftermarket parts that the insurance company quoted. This is a personal preference because when it comes to certain large parts like bumpers, I always get better piece of mind knowing it's a genuine car part. This isn't something I can say for all body shops. I tried making the same request at a competing local shop and was flat out denied. They didn't want to do the math to make OEM parts work (even though it's often similar in price or even cheaper in certain cases) and didn't want me to get some of my own car parts. As you can tell, I care a lot about my car and the guys at Alameda Collision absolutely love cars. I may not be a true gearhead but at any given time, you'll see classic cars at their shop and if those guys can trust Alameda Collision with their cars, then I know I'm in great hands. Special shout out to Martin who is one of the head shop and paint guys. Not only does he have an awesome Ray Ban Aviators collection but he blew me away with his knowledge of color. I'm a graphic designer by profession and he was able to perceive shades of color even my eyes couldn't tell. read more

Great job on my car. As a repeat customer, everything has always been perfect. Always done on time or early. Russ and his crew are excellent! read more

We tried attaching some aftermarket trim to our hot rod and weren't having any luck doing it ourselves. I brought it to Russ and he was great about reassuring they would take care of it and no issues about it being a small job. They did a great job and were careful working on our "baby". We also needed a repair job to another vehicle which had gotten a monster dent in a parking lot. Russ did the estimate and found it was better to get the job done directly rather than add a claim to our insurance with the deductible. They did a fantastic job with the dent repair and matched the metallic paint so perfectly that they didn't even have to blend with adjoining body panels. The job came in under the estimate and done in a timely manner. Russ is great about keeping in touch and letting us know about his schedule and the status of the job. He is personable and friendly, and easy to work with. Highly recommend for your auto body needs! read more