I cannot recommend AirMech Heating and Air enough! Ali and his entire team are always exceptional,…read moreprofessional, and incredibly thorough with their work. They take the time to explain everything, pay attention to every detail, and most importantly, they make sure the job is done right the first time. This is actually the second major project they've done for my family. They previously replaced the entire HVAC system in our old house, and because of the excellent experience we had with them, we trusted them again for our new home. Once again, they exceeded our expectations. Their workmanship is top-notch, and their customer service is outstanding. A special thank you to my regular technician, who always ensures our system is running perfectly and efficiently every single time. It's reassuring to have a team that genuinely cares about their customers and stands behind their work. Thank you, Ali, and the entire AirMech team, for your honesty, professionalism, and dedication. I highly recommend AirMech Heating and Air to anyone looking for reliable and high-quality HVAC service! You have earned a customer for life!

I chose this company to install new HVAC systems in my home approximately one year ago and have…read moremaintained a service agreement with them for several years. The issue that ultimately caused me to end the relationship was not a major equipment failure, nor was it about the cost of a repair. It was about trust. One of the return air grilles installed as part of the new HVAC installation cannot be closed and latched without applying significant force due to interference between the latch and the frame. I raised this issue during the last two scheduled maintenance visits following the installation, provided photographs, and explained my concerns regarding long-term operation and safety. The grille serves as an access point for routine filter replacement and is located in an upstairs hallway immediately adjacent to an open two-story foyer. Routine filter changes and grille operation therefore require the use of a ladder in close proximity to a significant vertical drop. Given that this maintenance task will be performed repeatedly over the 15-20 year life of the system, I believe the grille should operate smoothly and without excessive force. During both maintenance visits, I was told that the condition was acceptable. When I later provided photographs and requested an estimate to correct the issue, the company provided a quote of approximately $330. The dollar amount was never the issue. In fact, the relatively modest cost of the repair only reinforced my disappointment. What concerned me was that a readily observable and repeatable operational issue was consistently treated as an acceptable operating condition rather than as a workmanship concern worthy of further consideration. To me, the grille itself is not the real issue. It simply became the reason I began questioning the company's workmanship standards and willingness to stand behind its work. If there is disagreement over a readily observable and repeatable operational issue that can be experienced, photographed, and evaluated, it naturally raises questions about the quality of work that is not visible to the homeowner. Whether those concerns are ultimately justified or not, trust is an essential part of any long-term service relationship. My dissatisfaction is not with any single interaction but with the company's consistent position that this condition is acceptable and its unwillingness to take ownership of a concern that I believe reflects its workmanship standards. As a result, I have decided to cancel my maintenance agreement and move my business elsewhere. There are many HVAC companies available, and I prefer to work with one that demonstrates a stronger commitment to standing behind its work and maintaining customer confidence.

Once again...five stars must be earned, I do not give five star reviews, they must be earned. This…read morecertainly is the case with Hawk Heating & Air. Phillip the owner quickly contacted me back to set up my appointment. Zack was the tech who came out. He performed probably the most thorough diagnostic of our HVAC of anyone we have had out. He quickly diagnosed the problem we were currently having as well as an issue which has been plaguing us since the unit was installed and resulted in the replacement of no less than five inducer blowers (@ $600 each.) Zack was courteous, friendly and professional and most importantly knew what he was doing. He also didn't fall off the roof which we greatly appreciated. Hawk is a small business as opposed to a mega company that doesn't care about you long term, who just do what it takes to get you going and move on. Unfortunately I have dealt with a couple of those companies. Just not the same quality of service. I cannot provide a stronger recommendation for a HVAC company than Hawk. They took care of us and I am pleased to support a fellow small business. Two gigantic thumbs up!

Fast, reliable, honest, and quality service! I have had them do work at my place twice now, and…read morecouldn't be happier. HIGHLY RECOMMENDED

They came in with solid equipment and lower bid than the competition. When there were some minor…read moreproblems with the initial set up they showed up promptly and made a things right. The house is much cooler now and the electric bill is more manageable

I'm realizing that HVAC has a ridiculous mark up on parts or has the best wages of any job ever…read more Paid over $400 for a part that's maybe $30 online and took less than an hour to diagnose and switch out. Should have done my research ahead of time. The technician was nice although he insisted the part was a 'voltage stabilizer' for outdoor use even though all the internet searching in the world says it's a motor capacitor.... and not very pricey. See pics. Close up is what he put in, the screen shot is one of many results that popped up with all the same info. Not saying don't use the service but maybe research and purchase the parts yourself.

Guy was professional and detail oriented. He explained what he was doing and showed the diagnostics…read moreand what needed replaced while also mentioinjn my capacitor was lower then new but not in the "fail zone" but shared it might be worth to replace instead of it going out in 6 months and needed another service call. Overall happy with the service!

I troubleshoot and fix most problems I encounter in my home, to include…read morehardware/plumbing/electrical, but I was stumped and required real industry expertise for my outdoor AC unit. I called Rocklin Heating & Air who immediately responded to schedule an appointment. Mark deployed to my home and went straight to work, quickly absorbing the situation and what I had learned thus far. Mark was followed by some of his teammates, when it was determined this would require troubleshooting from multiple points in the home simultaneously. I was fearing the worst, running through expensive possibilities in my mind. Throughout the entire troubleshooting process, the team was highly communicative and never tried to upsell me on anything that was not short of necessary. As the team diligently narrowed it down to unusual behavior from a culprit wire and elegantly solved the problem, I was certain I picked the right HVAC company. I believe they found a problem other techs may have missed, had I picked the wrong vendor. I thank Brandon and his professional team and highly recommend them.

Matthew was on time and very polite. We will use this company again. Professional and extremely…read morethorough.

Received great service from Hagan. I scored it high because of the trust that I felt and integrity…read morefrom him and another tech that visited us in the past. We have an old unit that is still working past its prime with the intent of keeping it. I did not experience the typical scare tactics that other companies have. Thank you Fox Family and Heating! I also had a past service from another tech by the name of Nick. He fixed our heating component. Great job as well! @Fox fam management. I believe I posted a yelp review for Nick. Please confirm. I can't locate.

Customer service... easy professional friendly helpful!…read moreCommunication... excellent! Promptness and professionalism... perfect! Experience and service... exceptional!!! I will keep this business in my Rolodex under .. Reliable Service! Told all my friends too

Their quote was the lowest we got, but we got what we paid for. We had them replace our HVAC a few…read moreyears ago. They did not install the correct size return vent so our heater kept overheating. It would cycle on and off every few minutes and say it was heating when no air was moving. We literally had them come out 4 times before they found out what the issue one. The first 3 times they gaslit us and said that is was our Nest or a draft in an interior wall... I think they have only one good employee because the 4th guy to show up told us he liked to get paid for his overtime and would stick around until he got to the cause of the problem. Also when they finally "fixed" the return vent to a proper sized, they botched the install and had cracks in the ceiling and random screws sticking out in places. So they had to come back again to fix that mistake.

Had issues with our heat pump and Andrade was able to get someone out for a diagnostic within a…read moreday. The tech arrived right on time, with a courtesy call before. Very professional, very knowledgeable and fixed the problem in less than 30 minutes. Called main office after he left to make payment and couldn't believe they only charged me the diagnostic fee. Tried to give them more and they wouldn't let me. Extremely honest, professional, skilled and reasonably priced. Give them a shot!

It is a real pleasure working with an honest, professional company. Gary gave us sound advice on a…read morenew HVAC unit and at a great price! We got quotes from other HVAC companies before calling Andrade and I am very happy we called them before making a decision. The other HVAC companies quoted us a 4 ton unit to replace the 5 ton unit that was existing on our house and I would not have realized that the unit wasn't big enough without Gary pointing out that fact. I would have been very upset if we had purchased a new unit and it didn't heat and cool my house well. We ordered the new top quality, 5 ton American Standard HVAC unit at a great value and Andrade had their professional install crew out within a week to do the install. I still can't believe those guys got it all done in one day and it works great! I am a very happy customer and that is something that seems I don't get to say often these days. I highly recommend this Company.

Atticman came by to service my HVAC system. He was on time and very efficient as well friendly. I…read morewill call them again if and when I need them in the future.

Our AC is on its last legs an I was dreading the summer so we finally decided to get our AC…read moreserviced. I think it was a Friday night and I sent a quote request on Yelp and Roi reached out right away, offered a quote to take a look at it. Scheduled a visit to the following Monday. They sent Thomas out to take a look, he was very up front about the condition of the unit and advised that there was alot of issues, which we totally get. He was very thorough and took a lot of reference photos and explained what he was doing. We agreed to look at getting a new system and set up a meeting with Kyle for later the afternoon. Kyle was also amazing and went over the pricing and options, you never want to pay for a new AC unit but it's a necessity here so and they made sure we had a great deal. Installation will be later this week! I look forward to a frosty summer!